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340

Introduce a "No Component" Option When Customizing

340 points posted to Environment, Service and Support by fahdriyami Apr 23

Intoduce an option to not choose a PC component especially for the XPS Desktop Range, most of Gaming Consumers have already built a PC before and have some of the essential components already, for example, i already have a compatible Intel processor and want my Dell shipped without a processor to save money. a "No Component" limit should also be applied, and not all components should have this option. Talking from a business point of view, this could reduce electronic waste in the long run, however it could also reduce sales of the components which could upset manufacturers...
BUT, the earth is more important.

undead999
Apr 23		 This would be like buying a car without an engine. If the car doesnt run right or the transmission fails who would warranty it? The concept is nice, but from a business standpoint any computer OEM wants to sell complete systems so they dont have to troubleshoot customer provided hardware or argue with a customer if customer provided hardware is suspected of failing. What if the CPU is suspected of causing motherboard failure, should dell warranty a motherboard if they suspect you installed a faulty CPU or improperly installed a CPU?
fahdriyami
Apr 23		 In that case, then they should warn consumers that they will not get a warranty for the motherboard if the selected a machine with no processors, its just like Overclocking, with some, you overclock, you void the warranty, but this concept does not apply to all processors as high end processors these days are meant to be Overclocked.
jdelidc
Apr 23		 best idea i've seen in a long time
fahdriyami
Apr 23		 who to blame?, Themselfs, seriously, warranty is not a BIG issue in this case, btw, things have to go wrong, people learn from their mistakes, at the end the advantages overpass the disadvantages, think of all the positive impacts if this idea is implemented. Cheaper machines... eg, i bought an nVidia 9800 GX2 that ships in no other Dell System and i want to put that in my Dell XPS 720 H2C (which im planning to buy), the minimum graphics cards that comes with the system is DUAL nVidia 8800 GT, so if i order the system, what am i going to do with those TWO 8800 GT Cards? ill have no place for them, its easier to check the No Component box and not get the VGA's right?, see my point?
hal2001
Apr 23		 This idea has promise but the concept needs more work, not bad at all for a start.
cestuila
Apr 23		 interesting suggestion. Might be tough to implement, but Dell should think about it...
abrarey
Apr 23		 I don't think it would work, the idea is very interesting, but I don't know.
okroger104
Apr 23		 So basically, you want Dell to sell an XPS case as it's probably still cheaper to buy all the rest of the components elsewhere.
jmxz
Apr 23		 @jdelic "best idea i've seen in a long time"

+1. This is IMHO the best new idea certainly of the year. Probably of the last 12 months.
If this "No Component" idea extends to both hardware and software too, I'd say it's the best idea on the entire site.
fahdriyami
Apr 23		 thanx guys and @okroger104: i did mention that their should be a limit for example not more that 3 no component choices and things that will not have this option like the motherboard or the case...which carry the Dell Brand
anji
Apr 24		 Talk about MY Dell... I'm for it with the limit. Otherwise Dell would just be selling thier case and logo. And obviously, no support; or strictly defined support for whatever is left.
fahdriyami
Apr 24		 yeah, or just the case and H2C cooling unit...:)
leolonewolf_nw08
Apr 24		 +1 from me as well. Great idea. I would say limit down to 2 no component choices myself to try and keep something of a profit margin.
jmxz
Apr 24		 @loelonewolf_nw08: "I would say limit down to 2 no component choices myself to try and keep something of a profit margin."

They could always put a high price on the "no component" choice, like they sometimes do with "free" software when they offer it.
leolonewolf_nw08
Apr 24		 True. I guess it just comes down to how Dell wants to handle it internally. I doubt that we would ever see the details of how the pricing really works.
fahdriyami
Apr 24		 Unless you work for their marketing department i suppose...
leolonewolf_nw08
Apr 24		 LOL yeah but if you were to let those kinds of details out you would likely be out of a job in no time flat.
fahdriyami
Apr 24		 lool, yeah
sin
Apr 27		 Right now, your best bet is to make your own.
fahdriyami
Apr 27		 make my own what?, you mean build my own pc?
jdelidc
Apr 28		 your best bet ANYTIME is to make your own machine, no matter how good dell's or hp's or mac's or whoever else get
okroger104
Apr 28		 Yep. That is so the truth. You can get better... everything. You don't need any of Dell's components.
fahdriyami
Apr 28		 i agree whole heartedly, you even get that good feeling that you actually built something with you own hands. But still, i wish Dell would sell only their Cases Separetly, that would be a dream come true... XD
okroger104
Apr 28		 Have you seen some of thermaltake's cases? Blows Dell cases away. Even some of the Antec cases do. Check 'em out.
fahdriyami
Apr 28		 yeah i know, but just having the brand or logo and knowing that its genuinely Dell is what i want...
mfinnan101
May 13		 A nice Idea, but no OEM is going to do that. You'd be much better you go for a home build. Pretty much all Dells are hampered when it comes to upgrading anyway.
fahdriyami
May 13		 Its still a possibility, i think its best if Dell would do it part by part, like start off with the option only available for processors then move on to like graphics cards and RAM, Dell overcharge RAM soo much, especially when they move to DDR3, now that i would like to pass...
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