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670

Allow anyone to get any product in any channel (home, business, etc.) on the Dell site.

670 points posted to Sales Strategies by winoffice May 4

Sometimes Dell posts some products only in certain channels; for example home offices cannot get Vostros.

It is like saying that business users want Vostros, but nobody in, for example, a home office, would want it. But some home offices might want it. For some people in home offices, it might be exactly what they might be looking for. The same applies to all channels and all products actually.

In any case, this is extremely annoying for those who do encounter this.

An idea has been submitted and suggests that Dell merge all channels into one for simplicity. But until then Dell, please offer all products in all of your channels.

(I want to note that I posted this in an earlier post, but that was only for PCs. I decided to generalize it to all products).

hal2001
May 5		 I totally agree and hope Dell will get the message here, this change is needed now. Your points are very good in both of your post. The Dell Sites are a puzzle piece here and there and they need to be put together.
jmxz
May 5		 To add even a bit more to this "allow anyone to get any *discount* in any channel" would be nice too. I seem to recall having to bounce between Small Business and Home even when the same computer (essentially - can't remember if they had the same name, but they had the identical specs) was available in both, just because the Coupon Code applied to one section.
winoffice
May 11		 I agree jmxz. I would add that into the idea now, if only I could.
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