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Live Linux CDs for diagnostics

160 points posted to Operating Systems, Service and Support by undead999 May 11

Offer a live Linux CD/DVD or ISO for diagnostics and data recovery. A corrupt operating system that wont boot may result in unnecessary data loss, what if a user could get to their files and export them to a CD or USB drive using a Dell provided Live Linux CD, customer satisfaction will improve. While the dell diagnostics hidden on utility partition can be useful, they do not offer complete diagnostics such as testing a network cards, writing to CD or DVD.

I understand there will be driver limitations for new models initially, it may take months or a year to get all/most of the drivers for a new system, but this is still a better option than a Dell customer losing data or doing a complete reinstall to troubleshoot hardware.

This could also position Dell to put more pressure on hardware vendors to develop Linux drivers ultimately expanding Dells Linux product offerings.

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