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checklist/packing list with every system

180 points posted to Service and Support, Desktops and Laptops by undead999 Jun 29

Include and easy to read packing list with every system that lists all included hardware and software. Place this in top tray of the pc box, Dell could add check boxes so buyers could check off everything as they unpack their system. Include infromation about checking hardware from the device manager. this will aid in assuring buyers get all hardware and software they paid for, if something is missing buyers can contact dell before the 14 day cutoff time to report somethng is missing,

I have ordered laptops with missing wireless cards in the past but never checked as my office didnt use wifi. After adding wifi we discovered many of our systems didnt have wifi cards that we paid for.

g3teg97
Jul 1
I like this idea.
 
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