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How IdeaStorm Works:
146 points posted to Service and Support by sekopp 02/21/07
I work in a government office and have been here for almost 15 years. Please trust us when we call and say we have a bad hard drive, etc. It just wastes our time when we have to walk through all the steps just to prove to your tech that we were right. Possibly set up a "trusted user" phone number.
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