The Ultimate Computer Maker

170 points posted to Dell Web Site, Service and Support by yertthedestroyer 04/29/07

Here you go. My list of THINGS that will make Dell go to OEM GOD.

HP, Apple, and all those others are already lagging. They missed out on the first item of this list, the very item that allows this list to exist.
1. Allow Customers to Contribute to the Success of Your Company.
As said, Dell is doing this. Congrats guys.

This one is in the works already, and probably the number one for everyone else, so it needs stated.
2. Offer options on the Operation System Installed (or not installed), Including Dual Boot.
As said, this has the first part being worked on. Again, Congrationations!

Okay, enough brown nosing. Here goes some stuff you haven't done yet.
3. Allow an option of software installed, and not installed, in a simple dialoge when you first get your PC. If possible, it can even be done when ordering your Dell.

4. Allow coupons, options, and offers (volume purchases of expensive software to cheapen it for your customers) for USEFUL and Open-Source programs, such as:
Adobe Creative Suite 3
Paint.net
GIMP
Max
Maya
Blender
Dia
Open Office
Microsoft Office
Audacity
Avast!

4. Make more useful utilities (i.e. The DVD player, and WiFi searcher built in with some Dell Laptops) for your hardware.

5. Improve customer service.

6. Streamline the Website so that Customers can easily find what they want in a computer from Dell (i.e. Start by Spec, not by product line), and customer services, such as Drivers.

7. Write cross platform drivers for all means of system (netBST, FreeBSD, Linux, Windows, ect.) and include them on the Dell website.

8. Include system utilities, drivers, program offers, an OS back-up, and a Live Linux Distro (for OS-less systems) in disks included with the system. Allow these disks (except perhaps the OS) to be downloaded and burned to disk from the Dell website.

9. Make a trade-in program for old PCs that includes proper disposal, donations to local schools, and hard drive reformating to protect the customer, and improve Dell's image.

10. Include Military, Educational, and most importantly, Elderly Discounts.
(Elderly Discounts would hopefully encourage the old to use computers.)

11. Include cords and/or utilities to transfer files from previous computers.

12. Make or Sponser a Linux Distro with the condition you cal brand it something like "Dell-nix" or "Dell-bunu" when you sell it installed on a Dell computer.

13. Make egonomic keyboards and mice standard, and both optional for computers.

14. Don't accept sub-par monitors or other parts.

15. Support 64-bit standard. Make 32-bit OPTIONAL. 32-bit only has a few more years, as it is obsolete with a limit that is holding back progress.

16. Allow almost anything to be optional. This is the key. If the customer wants to receive the parts of the PC so he can build it, do so. If the customer wants Linux, Vista, but not XP, do so. If the customer wants to add his own RAM, do so.
17. Go Green. Environment is the king.

LAST, BUT NOT LEAST! 512 MB doesn't cut it in a Home Media Center, and you shouldn't tell people it will. That is the reasoning behind Number...

18. "Dell Quallity Assurance" . Make it so that it pays not to go below the "Dell Quallity Assurance" and make it so customers know you won't sell them something that will be so slow that their old computer is an upgrade.