The Dell Community has contributed: 9386 ideas | promoted 642283 times | 71656 comments

How IdeaStorm Works:

Post Promote Discuss See
Accessories (Keyboards, etc.) Comments | Accessories (Keyboards, etc.) Ideas | Printers and Ink Comments | Printers and Ink Ideas
70

Improve 3115cn litterature, drivers and documentation

70 points posted to Accessories (Keyboards, etc.), Printers and Ink by delluser 09/02/07

The MF 3115cn printer is presented as a networked, platform independent multifunction printer.
PROBLEMS:
- Buy the product and witness there is in fact no way to "email to fax" or "print to fax" on platforms other than windows PCs
- Ask support, only to verify they're clueless
- Wait for a documentation update... there was one, but networked faxing is not really on the menu

IS THIS THE SOLUTION, REALLY:
- Sniff what the network fax driver does under windows. Indeed it does "print to fax" with extra parameters
- Test and reverse engineer to discover the list of params and accepted values
- Hack a PPD for Mac OS/Linux and plug it to Cups.

I am not so sure the community of 3115cn owners is that large since I have not found a solution to this problem. But surely you Dell should do something about this! The hardware is really fine and the printer driver for Mac OS is good -- for the printing part. I guess it is a matter of finishing the job.

I am posting today because yesterday I witnessed the install of an ink jet, wireless, MF HP printer. In a breeze, Mac and PC clients could print or fax over the network. That product is priced at a fraction of the 3115cn but obviously HP invested enough in software development.

Please log in to post a comment
recently promoted by:
recently demoted by: