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2450

Help The Open Graphics Project

Gaming, Linux submitted by dpic 07/27/07

http://en.wikipedia.org/wiki/Open_Graphics_Project
http://www.opengraphics.org/

The Open Graphics Project (OGP) is developing graphics cards with fully published specs and open source drivers. 20 Comments »

410

Minimum 2 Gigs RAM standard on all XPS machines

XPS products submitted by silversow 02/24/07

This should be pretty obvious. Nobody is going to buy an XPS machine with just 1 gig. 1 Comment »

910

Warn people of poor Vista performance where they choose between XP and Vista

Gaming, Operating Systems submitted by jmxz 05/07/07

Another new review today. http://enthusiast.hardocp.com/article.html?art=MTMzNCwxLCxoZW50aHVzaWFzdA== And it's not just performance:

We initially had some major problems getting this game to patch under Vista. It would say that a shortcut could not be created, or more interestingly, “An unknown error has occurred. Process will end.” Good times – fodder for the “Mac vs. PC” commercials.
People interested in gaming should be cautioned against using Vista.

They'd probably be better off with Ubuntu+Wine than Vista for playing Windows-XP games.

16 Comments »

229

Bundle Latest Games with XPS

Gaming, XPS products submitted by thebittersea 02/16/07

Just like when you buy a PlayStation, Wii or a XBOX, they usually give you a free game or two to play with. 6 Comments »

1150

Give discount for the delays

Sales Strategies, Service and Support submitted by saleemohaib 08/29/07

These days there are delays with some of Dell products. I think as good gesture Dell should offer extra discounts to customers who order products with extended delivery time.

Vote and comment. 23 Comments »

1140

More detailed hardware specs when building a computer

Service and Support, Desktops and Laptops submitted by bbr 08/24/07

Like a number of other users, i like to mix and match a system, but with the ease of a system put together by dell.

Show per component what the detailed specs are.
So we know what we're getting, perhaps there are equal quality components, for a lower price available, perhaps users want different hardware.

I could see this being difficult however, since you could go to a hardware store, buy 1500 Euros worth in loose components and end up with a computer equal to a 2000 euro dell system. More detailed component specs however will never hurt anyone though.
what's the refresh time of the monitor, size and manufacturer of the HD, buffer, ram size, bus speed, clock speed of the video card. etc.

For example :

Antec LifeStyle Sonata III : 500W power supply included : http://www.antec.com/ec/productDetails.php?ProdID=08142
Asrock 775Dual-VSTA : http://www.asrock.com/mb/overview.asp?Model=4CoreDual-SATA2&s=
Intel Core 2 Quad Q6600 (S775, 4x 2.4GHz, 8MB, 1066MHz FSB, Boxed) : http://www.intel.com/products/processor/core2quad/index.htm
Cooler Master Hyper TX 2 : http://www.coolermaster.com/products/product.php?act=detail&tbcate=1&id=2535
2x1G ram. Kingston KVR667D2N5K2/2G : http://www.ec.kingston.com/ecom/configurator_new/PartsInfo.asp?root=us&LinkBa...:
Creative X-Fi Xtreme Gamer : http://nl.europe.creative.com/products/product.asp?category=209&subcategory=6...
ATI Sapphire Radeon X1950 Pro 512MB DDR3 (AGP, 2x DVI) 11099-00-20 : http://www.sapphiretech.com/ne/products/products_overview.php?gpid=168&grp=2
Western Digital Caviar SE16 WD5000KS, 500GB (7200rpm, SATA II, 16MB)
Samsung SH-S182M 18x (Dual-layer, Lightscribe, Zwart)
Windows XP Home
Samsung Syncmaster 226BW (22", wide, 2ms (GtoG), D-Sub/DVI-D, Zwart) : http://www.samsung.com/nl/products/monitor/lcdmonitors/widescreen/226bw.asp
Logitech G11 Gaming Keyboard (USB)
Logitech G5 Laser Mouse (USB) - wired 7 Comments »

800

Include Fujitsu Video Chip in all new Dell Notebooks

Accessories (Keyboards, etc.), Laptops submitted by reg 06/04/07



Fujitsu produces the world's first H.264 chip capable of encoding/decoding 1920 x 1080 (60i/50i) video in real time. The chip features 256MB of onboard FCRAM and ultra low 750mW power draw when encoding video.



22 Comments »

1290

Up to date video drivers: ATI requires Dell's permission...

Gaming, Monitors and Displays, Service and Support submitted by zorgkang 05/08/07

Dell doesn't bother "forwarding" to us video card driver updates released by ATI. There is an easy solution though and all that Dell has to do is say "ok" to ATI. Please read on.

When trying to update directly from ATI, I am told that I can't update my system and I should ask my laptop manufacturer. Frustrated with this, I search for another way to update my drivers and find much information on

http://www.driverheaven.net/modtool/< found out that ATI is not to blame, but Dell is. ATI comments: "We are working diligently on attracting tier1 OEMs to participate in the mobile catalyst program. Once that happens, we will update the validation tool to allow the mobile catalyst drivers to install on those platforms."

So this thread is to strongly insist that Dell join the mobile catalyst program immediately! Please let Dell know we are not satisfied with the video card driver support they provide! 6 Comments »

520

Dell for Soldiers

Dell Community, Service and Support submitted by haler 11/12/07 **UNDER REVIEW**

My step-son is leaving for Iraq in January. His mom can't afford a laptop for him and neither can I, but I thought it could be done if everyone in the family could contribute via a site, then when there was enough, you could ship him a laptop!

This could be a great "community" PR thing for Dell -- Set up a website, soldiers could register -- somehow they are qualified, then anyone could go and give $5 to a few people. When the solider gets their laptop, they could receive a list of email addresses of the contributors if the contributors cared to share it -- then they could be pen pals too.











27 Comments »

86070

No OS Preloaded

Linux, Operating Systems, Sales Strategies submitted by agreer 02/17/07 **PARTIALLY IMPLEMENTED**

I have a XP Pro retail copy, will soon buy retail vista, I also like Linux: Make WINDOWS-FREE, and OS-Free an option for more than just expensive business lines.


Dell has systems available that do not have an OS pre-loaded called N-Series line. You can check them out at www.dell.com/nseries.

459 Comments »

4020

No Limits! Make **all** choices available **anywhere** in the world

Sales Strategies submitted by mrw 09/16/07

First example: The Germans are second class customers, because they don't get the same choices for Ubuntu Laptops as in the USA. We here in Switzerland are even third class customers, because we do not get an Ubuntu Laptop at all.

Other example: The choices I can make for a notebook depends on how I walked through your shop! Sometimes for the same Model, I can chose a low end Harddisk, sometimes not. That's absolutely ridiculous! Please allow any possible hardware combination!

Allow to select any matching hard disk in any laptop (or desktop)! Allow to setup any kind of memory, especially e.g. one(!) 2GB module instead of two 1GB modules, give the choice for between either a mirroring display or an anti-glare display for any available display size and resolution. If technically possible, allow to choose between NVidia and ATI, and allow to chose the Memory of the card. Allow to completely deselect the operating system and all kind of installed software.

First: Make all offers available anywhere in the world!

Second: Do not limit the possible combinations!

Shouldn't the customer be king? Let us all choices! 34 Comments »

6840

Make a calendar with all COMING SOON and IN PROGRESS ideas

Advertising and Marketing, IdeaStorm submitted by krasmussen 09/22/07 **REVIEWED**

One of the biggest annoyances with IdeaStorm is that the horizon for an idea being implemented is very blurry, if at all existing. If you're lucky, you get "third quarter 2009", but mostly, there is no timeframe at all. This leads to the feeling that not much is being done, and exactly that feeling is what IdeaStorm should be eliminating.

Therefore, I propose that you make a list or calender with all the COMING SOON and IN PROGRESS ideas with timeframes for all of them. Just a "december 2008" would be nice, or better yet, "deadline 31st november 2008".

I don't know if this is connected with some goal management inside Dell, if it is, maybe you should work on improving that, too?






Today, the best way to know the progress of an idea is through Ideas in Action, our Weekly Update or Dell comments in the thread.






19 Comments »

12540

Tell us what WiFi chipset a laptop has.

Broadband and Mobility, Dell Web Site, Linux, Laptops submitted by tonyb2006 08/29/07 **UNDER REVIEW**

Tell us the WiFi chipset used in a laptop before we buy it so we know if the WiFi chipset supports a feature we want, or if it supports Linux or another operating system that we intend to use. The WiFi chipset being like "Intel ipw2200" or "Broadcom BCM4306", or "Ralink rt2500".







19 Comments »

26740

Put Ubuntu on the list of operating systems when building a PC!

Linux, Sales Strategies, Desktops and Laptops submitted by samb0057 08/10/07 **UNDER REVIEW**

Ubuntu is hidden in a dark corner of the website. I work in IT support, and I have a client who was having virus problems a little while ago. I fixed the problem by installing Ubuntu on their PC. Very recently they called me asking for advice on a new computer, I told them about your new offer providing Ubuntu pre-installed on PCs and they wanted to purchase, but could not find the section on your site (this person is a very basic user, doesn't know what open-source means, probably didn't even see the open source link). There is no way they would have found your Ubuntu section on their own.

I urge you to offer Ubuntu as a choice of OSes in the system configuration wizard, the only way to really sell Ubuntu is to offer Ubuntu as a primary option, rather than a hidden alternative. I personally am looking to buy a new laptop, and you guys have always been my number 1 PC manufacturer (I don't think I've ever bought a new retail PC except from you guys), but I feel that your Ubuntu offerings are lacking. If you offered Ubuntu on some of the great deals you offer on your home page, I would be willing to pay just as much as I would for a Windows Vista system and I probably would have already ordered.







158 Comments »

19620

Stop Overcharging on Notebook RAM

Sales Strategies, Laptops submitted by realskript 08/28/07 **UNDER REVIEW**

Dell really... REALLY need to stop overcharging... and when i say overcharing... i mean atleast double what you would pay to pick up the ram yourself.
On XPS Notebooks... you are charging $500 for 4GB of ram... when you could easily go pick them up at your local computer shop for $250... and pocket the other half of the $500...

It would be nice if dell could save the customers as well as the company itself this hassle.. and start charging NORMAL prices for an upgrade in RAM.

thanks =D

PS..... PROMOTE THIS!!!!











88 Comments »

25130

Linux Hardware Compatibility List

Dell Web Site, Linux submitted by s3indiana 02/20/07 **IN PROGRESS**

Create a listing of Dell hardware that's compatible with the major Linux distributions (Fedora, OpenSuse, ubuntu, Freespire) providing compatibility with not just systems (desktops and laptops) but include peripherals (printers, camera's, flash drives, compatible routers, etc.). Include levels of compatibility so the reviewer can make an educated choice. This would provide the greatest assistance for those looking at alternatives...

We're working to add something like this to our linux.dell.com wiki. Click here to see what john_h has to say.





30 Comments »

33450

Implemented: Ubuntu Dell is Le$$ Than Windows Dell

Linux submitted by thebittersea 05/05/07 **IMPLEMENTED**

see comment from Erik down below... [Dell's Pricing Team]

$774 Inspiron 1420 (Ubuntu)
Intel® Core™ 2 Duo T5250 (1.5GHz/667Mhz FSB/2MB cache)
Ubuntu version 7.04
Anti-glare, widescreen 14.1 inch display (1280x800)
Intel Graphics Media Accelerator X3100
1GB Shared Dual Channel DDR2 at 667MHz
80GB SATA Hard Drive (5400RPM)
24X CD Burner/DVD Combo Drive
Intel® 3945 802.11a/g Mini-card
Integrated High Definition Audio

$824 Inspiron 1420 (Vista)
Intel® Core™ 2 Duo T5250 (1.5GHz/667Mhz FSB/2MB cache)
Genuine Windows® Vista Home Basic Edition
Anti-glare, widescreen 14.1 inch display (1280x800)
Intel Graphics Media Accelerator X3100
1GB Shared Dual Channel DDR2 at 667MHz
80GB SATA Hard Drive (5400RPM)
24X CD writer/DVD Combo Drive
Intel® 3945 802.11a/g Mini-card
56Whr Lithium Ion Battery (6 cell)
Integrated High Definition Audio
The difference in promotion pricing was due to an error on the site, which has been fixed.






412 Comments »

21630

Make Linux and no Operating system standard options on all future products

Operating Systems submitted by jervis961 08/17/07 **REVIEWED**

OK Dell you have committed to supplying Linux options in limited form. Since you have laid the groundwork already here is the next step. Every new product you release that needs an Operating system should have Linux and also no Operating System as an option in the configuration along side Windows. Since you have to write drivers and test compatability for Vista when making a new product just make it compatable with Linux at the same time. There will no longer be a need for a seperate sections for Linux or no Operating system since all of the products will have the option. this will help make your site easier to navigate for you customers. You can also create an ACCURATE help me choose section for the OS choices.





Check out what daniel_j has to say on the options we offer.





189 Comments »

28110

Standardize Power Cables for Laptops

Accessories (Keyboards, etc.), Laptops submitted by badblood 08/27/07 **UNDER REVIEW**

Nothing is more annoying than laptop power cables that are not interchangeable from one computer model to another or from one brand of computer to another. Power cables have been standardized on most electrical applicances, including desktop computers for decades.

Make an effort to promote and implement standard power cables for laptops.


Please see dawn_l's comments below.
105 Comments »

24460

There should be an option of having no trialware on all computers

Software submitted by jervis961 08/23/07 **REVIEWED**

Here is a news article about trialware and how Dell feels that regular customers want it but small business ones do. Do they not look at the ideas here?

"Not interested in all of the trial software that clutters up new PCs? You're not alone: According to Dell's recent research in both focus groups and broader surveys, small-business users overwhelmingly view trialware as an irritant, not a benefit. That research has led Dell to axe the extras from its new Vostro line of small-business desktop PCs and laptops. Eliminating demo applications is a major step for Dell, which has caught flack for the quantity of trialware on its consumer PCs. (One frustrated customer went so far as to develop a "Decrapifier" utility. The company says that consumers who buy PCs for personal use do express interest in preloaded trial software, but that small-business users have different needs. By eliminating the trialware from Vostro machines, Dell says it has cut the system setup time in half. For now, Dell is the only major PC manufacturer to ship small-business systems without preinstalled trialware as a standard practice. (Some competitors, such as HP, allow customers to choose a no-trialware configuration.)"


Dell offers a broad amount of software choice and minimal software shipped. Read jeremy_f's post on the options we give our customers





149 Comments »



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