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The Dell Community has contributed: 9782 ideas | promoted 667375 times | 76124 comments

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-260

Hire Karim Rashid as Design Consultant

Desktops and Laptops submitted by ustexasjoe 04/30/07

Karim Rashid is arguably one of today's best designers. Dell should hire Karim as a product design consultant for new, hip desktops and notebooks.

http://www.karimrashid.com/ 3 Comments »

-1210

Upgrade XP to Vista!

Operating Systems submitted by donutfinn 04/07/07

Stop selling outdated XP and upgrade all XP computers to Vista. 8 Comments »

-230

Dell Console

Gaming submitted by jcb33 05/02/07

Hello, My idea, it is that dell manufactures its own game console with: HDTV 120 gb hardrive, Optical out, hd-dvd drive, wi-fi and more… 1 Comment »

-500

Pre-Install Bonzi Buddy on all new systems!

Software, Desktops and Laptops submitted by captainsensible 04/25/07

It's not about what the user wants, it's about profit! If you don't upgrade Bonzi within 30 days he gets really sad and begs you hourly for money. And each feature costs an additional fee, and if you don't get it, Bonzi starts to get angry and delete your emails and randomly disconnects you from the internet! But the profits would be amazing.

16 Comments »

-130

Weekly drawing for buyers

Sales Strategies submitted by theguy 05/03/07

Make drawing of lots at every week among all the purchasers of your products. For each dollars bought, the customer gains a participation. Will help to attract new costomers ! Comment »

-160

Where are the $$

Dell, IdeaStorm submitted by linus 05/03/07

Dell should pay for the ideas it uses. It should pay for the idea what it is worth! 4 Comments »

-650

Desktop tower with LCD display on the side.

Desktops, Monitors and Displays, New Product Ideas submitted by chewd 05/03/07

Image Hosted by ImageShack.us

Take an ATX (or micro) case, stick a 17" (or 15) flat-panel display on the side (ideally with a snap-on cover) put a handle on the top, maybe have the keyboard & mouse clip on or slide out somehow, and youll have the ultimate LAN party machine. All the upgradability and performance of a desktop machine with -some- portability.

Its also ideal for people who want to limit cable clutter or have limited space under the desk.

Please pardon my limited gimp skills. Also apologies to dell for taking their product images & butchering them :) 38 Comments »

-330

No Monitor Laptops

submitted by aboatman 05/03/07

I would like a laptop/notebook computer without a monitor. It would be great to have the hard drive, software, attachments all in one easy to carry box. The user would have a monitor at home and at the office. Coffee shops and WiFi places can provide monitors. Just plug in anywhere. 7 Comments »

120734

No Extra Software Option

Software submitted by ootleman 02/16/07 **PARTIALLY IMPLEMENTED**

Would love the ability to have a clean Vista install. No AOL software, no earthlink software, no google software - just a clean, original OS.


Check out jeremy_f's update on our current software options.


591 Comments »

2350

Easy access to fans for cleaning on laptops

Laptops submitted by celticgibson 04/22/07

As we all know, the inspiron laptops get hot once dust builds up on the CPU/GPU grills and it's impossible to clean them without having to resort to taking the latop apart. It would be awesome if you could put blank plates on the bottom of the laptop, where the fans take in air, to allow for easy access for removal of fans and hence the cleaning of the grills. This would save many a problem with overheating hardware and endless tech support problems. 17 Comments »

1440

Notebooks - better quality, better options, better design

Sales Strategies submitted by dspector 02/17/07

I have been in the market for a laptop for almost 6 months now. I have avoided buying one as I havent found one that actually fit my needs perfectly.

14.1" widescreen notebook are arguably the perfect balance between the small, yet mobile, 13.3 or 12.1" screen, and their mid range 15.4". For those of us who want a laptop that is portable yet viewable, 14.1" is the ideal candidate.

Now if we take the 14.1" even further as a multimedia portable machine, it should incluce all the bells and whisles like memory card readers, svideo (d620 doesnt have) and even a webcam. And it should all be packaged in a thin and light casing that is still durable and stylish.

That is my recommendation to dell. Comment »

1621

Fix your chat wait times. 20 minutes is unacceptable!

Service and Support submitted by baylor921 02/16/07 **REVIEWED**

For an internet company, your organization acts like it just entered the online market. Chatting with agents is the way of the future and waiting 20 minutes for a rep is terrible service. Especially for people who have an XPS or a $5000 workstation model.

I've gotten much quicker service at other internet businesses.

Thanks for the allowing my input.


We are committed to handling chat requests in a timely manner. Most times of the day, a customer should be greeted by an agent within one minute.




14 Comments »

1503

Drivers for every OS

New Product Ideas, Operating Systems submitted by goonmaster 02/20/07

A driver development kit for every peice of Dell hardware like Lexmark have, so if the driver doesnt exist you have the option of making it. 2 Comments »

1000

Stop designing "For Microsoft" (as most of your products are labled) and start designing for your customers.

Dell submitted by jmxz 03/15/07

I think it's telling of where Dell's priorities lay when most of your boxes has a sticker that says "Designed for Microsoft [XP or Windows or Vista]" on it. Wouldn't it be better if you designed your products for your customers first; and particular software vendors's agendas second?

At my previous company the most important software we ran on Dells came from Oracle - a competitor of Microsoft. I'd feel much better if I could have gotten a computer from you that was "designed for Oracle clusters" rather than the systems I got from you which were clearly labeled that they were designed for a company with a vested interest in seeing Oracle fail. And even more uneasy since that particular vendor (Microsoft, if you hadn't guessed yet) had in the past had projects deliberately making competitors software fail and/or give error messages in unexpected ways:
http://www.theregister.co.uk/1999/11/05/how_ms_played_the_incompatibility/
http://news.com.com/Microsoft+emails+focus+on+DR-DOS+threat/2100-1001_3-22512...
Considering that history - I'd be pretty wary of running Oracle on machines "Designed for Microsoft". 9 Comments »

870

Show the drivers/firmware updates I actually need

Accessories (Keyboards, etc.), Service and Support submitted by jgv999 04/20/07

In the drivers support section even when you enter your express service code, there are still a mess of drivers and firmware updates that do not apply to the machine as shipped.

Show a default view of the latest drivers and firmware updates that apply to the specific machine I have. You have the information so make my life easier :) 10 Comments »

830

Ship a regular clean system please!

Software, Desktops and Laptops submitted by euripedes 04/24/07

Why do you insist on installing all manner of trial software and broadband offers? When I uninstalled all the rubbish that came on the system it became very unstable and bluescreened regularly upon Windows startup.

Deleted all partitions, did a complete clean reinstall and what do you know?

It runs like a dream...

Please don't tar all users with the same brush, if we want a clean install why can't we have one? 2 Comments »

900

Make batteries compatible

Laptop Power submitted by lysglimt 04/20/07

I have a Dell Latitude laptop where I have bought spare batteries for when I travel. I was about to buy a new Latitude, same model - just newer. But my spare batteries won't work! They are the same voltage but the design is slightly different. So I have to trash 3 perfectly fine working batteries and buy new ones. Please think long-term - think 5-10-20 years ahead. Make sure the batteries and other parts are standardized and always fit. 9 Comments »

1010

Recovery Hard Drive partitions are not needed, other solutions are better

Accessories (Keyboards, etc.), Sales Strategies, Laptops submitted by carganegativa18 04/22/07

When I ordered my laptop, I selected the 120 HD, thinking it would be enough for my school work and photography. To my surprice when the laptop arrived, I only had 85 gigs available. I then took a look at "my computer" and wala, there it was

1. A ten gig partition for Recovery purpuses:
Althoug there are times when one really needs to have a computer back to its factory setting, I think its unfar that the user has to give up 10 GB of disk storage.
POSSIBLE SOLUTION
1. Give the consumer a DVD of the recovery ISO,
2. Give the consumer the option, either have it installed or have a DVD for it, I rather pay for DVD, than pay for a larger HD.

2. There are tons of pre-installed software that takes up huge amounts of disk space. Some of that stuff we don't need it, and sometimes we dn't know how to get that software out of our systems.
POSSIBLE SOLUTION
1. Ship installations CD's to consumers, and let the consumer deside which software they want to install. Hence allowing consumer enjoy more HD space.

2. Advice the consumer when they are buying the laptop/pc of how much "possible" available HD is going to be available upon arrival of laptop. Had I known I was only going to have 85 gigs left, I would have gotten a bigger HD.

I hope this gets promoted, and I hope that many people feel the same way, that we want what is adverticed (120 gigs, not 85 when the laptop arrives) 21 Comments »

1855

Bring support back.........

Service and Support submitted by onthemovefit 02/17/07

Dell used to have the best support, so good you advertised being the consumers choice. Now, at least for home based support, Dell's support is terrible. Business support still seems to do a good job. It's time for Dell to get back to basics.

As an Software Developer for 15yrs I always used Dell's products. First Dell computer was a Pentium II Workstation. I also would recommend Dell products to anyone who would listen. This has now stopped. The last person I recommended to Dell had such terrible support (from india) I doubt they'd ever buy a Dell again. I've even considered looking elsewhere for my next laptop and PC. Comment »

810

Apply Thermal Grease At The Factory - Thermal Pads Are Terrible.

Accessories (Keyboards, etc.), Desktops and Laptops submitted by burner 04/19/07

The use of thermal grease instead of a thermal pad will cause better heat transfer between the CPU and heatsink. More heat will be removed by the heatsink as a result. This should increase the lifespan of several components and reduce fan speed/noise.

I dropped the idle temperature by 34 degrees celcius (from 84 to 50) on my Inspiron 1300 by replacing the Dell-supplied thermal pad with my own thermal grease. The fan is now barely audible and the case/exhaust is cool to the touch.

This small change could result in cooler, quieter and longer lasting computers. 8 Comments »



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