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400

Offer AMD systems with ATI video cards not just integrated graphics.

Accessories (Keyboards, etc.), Inspiron products, New Product Ideas submitted by ah1f Feb 6

Offer video card options for AMD systems. not just inegrated This post mostly refers to the Vostro / Inspiron lines of notebooks but applies to all AMD based offerings. If DELL can use NVIDIA cards 8400, 8600, 8800 in their Intel systems why can't they use the better ATI cards in the Inspiron system. Those of us who prefer AMD want options too. 5 Comments »

27980

Standardize Power Cables for Laptops

Accessories (Keyboards, etc.), Laptops submitted by badblood 08/27/07 **UNDER REVIEW**

Nothing is more annoying than laptop power cables that are not interchangeable from one computer model to another or from one brand of computer to another. Power cables have been standardized on most electrical applicances, including desktop computers for decades.

Make an effort to promote and implement standard power cables for laptops.


Please see dawn_l's comments below.
105 Comments »

26610

Put Ubuntu on the list of operating systems when building a PC!

Linux, Sales Strategies, Desktops and Laptops submitted by samb0057 08/10/07 **UNDER REVIEW**

Ubuntu is hidden in a dark corner of the website. I work in IT support, and I have a client who was having virus problems a little while ago. I fixed the problem by installing Ubuntu on their PC. Very recently they called me asking for advice on a new computer, I told them about your new offer providing Ubuntu pre-installed on PCs and they wanted to purchase, but could not find the section on your site (this person is a very basic user, doesn't know what open-source means, probably didn't even see the open source link). There is no way they would have found your Ubuntu section on their own.

I urge you to offer Ubuntu as a choice of OSes in the system configuration wizard, the only way to really sell Ubuntu is to offer Ubuntu as a primary option, rather than a hidden alternative. I personally am looking to buy a new laptop, and you guys have always been my number 1 PC manufacturer (I don't think I've ever bought a new retail PC except from you guys), but I feel that your Ubuntu offerings are lacking. If you offered Ubuntu on some of the great deals you offer on your home page, I would be willing to pay just as much as I would for a Windows Vista system and I probably would have already ordered.







155 Comments »

86060

No OS Preloaded

Linux, Operating Systems, Sales Strategies submitted by agreer 02/17/07 **PARTIALLY IMPLEMENTED**

I have a XP Pro retail copy, will soon buy retail vista, I also like Linux: Make WINDOWS-FREE, and OS-Free an option for more than just expensive business lines.


Dell has systems available that do not have an OS pre-loaded called N-Series line. You can check them out at www.dell.com/nseries.

459 Comments »

24340

There should be an option of having no trialware on all computers

Software submitted by jervis961 08/23/07 **REVIEWED**

Here is a news article about trialware and how Dell feels that regular customers want it but small business ones do. Do they not look at the ideas here?

"Not interested in all of the trial software that clutters up new PCs? You're not alone: According to Dell's recent research in both focus groups and broader surveys, small-business users overwhelmingly view trialware as an irritant, not a benefit. That research has led Dell to axe the extras from its new Vostro line of small-business desktop PCs and laptops. Eliminating demo applications is a major step for Dell, which has caught flack for the quantity of trialware on its consumer PCs. (One frustrated customer went so far as to develop a "Decrapifier" utility. The company says that consumers who buy PCs for personal use do express interest in preloaded trial software, but that small-business users have different needs. By eliminating the trialware from Vostro machines, Dell says it has cut the system setup time in half. For now, Dell is the only major PC manufacturer to ship small-business systems without preinstalled trialware as a standard practice. (Some competitors, such as HP, allow customers to choose a no-trialware configuration.)"


Dell offers a broad amount of software choice and minimal software shipped. Read jeremy_f's post on the options we give our customers





149 Comments »

33440

Implemented: Ubuntu Dell is Le$$ Than Windows Dell

Linux submitted by thebittersea 05/05/07 **IMPLEMENTED**

see comment from Erik down below... [Dell's Pricing Team]

$774 Inspiron 1420 (Ubuntu)
Intel® Core™ 2 Duo T5250 (1.5GHz/667Mhz FSB/2MB cache)
Ubuntu version 7.04
Anti-glare, widescreen 14.1 inch display (1280x800)
Intel Graphics Media Accelerator X3100
1GB Shared Dual Channel DDR2 at 667MHz
80GB SATA Hard Drive (5400RPM)
24X CD Burner/DVD Combo Drive
Intel® 3945 802.11a/g Mini-card
Integrated High Definition Audio

$824 Inspiron 1420 (Vista)
Intel® Core™ 2 Duo T5250 (1.5GHz/667Mhz FSB/2MB cache)
Genuine Windows® Vista Home Basic Edition
Anti-glare, widescreen 14.1 inch display (1280x800)
Intel Graphics Media Accelerator X3100
1GB Shared Dual Channel DDR2 at 667MHz
80GB SATA Hard Drive (5400RPM)
24X CD writer/DVD Combo Drive
Intel® 3945 802.11a/g Mini-card
56Whr Lithium Ion Battery (6 cell)
Integrated High Definition Audio
The difference in promotion pricing was due to an error on the site, which has been fixed.






412 Comments »

21630

Make Linux and no Operating system standard options on all future products

Operating Systems submitted by jervis961 08/17/07 **REVIEWED**

OK Dell you have committed to supplying Linux options in limited form. Since you have laid the groundwork already here is the next step. Every new product you release that needs an Operating system should have Linux and also no Operating System as an option in the configuration along side Windows. Since you have to write drivers and test compatability for Vista when making a new product just make it compatable with Linux at the same time. There will no longer be a need for a seperate sections for Linux or no Operating system since all of the products will have the option. this will help make your site easier to navigate for you customers. You can also create an ACCURATE help me choose section for the OS choices.





Check out what daniel_j has to say on the options we offer.





189 Comments »

4200

Start offering DELL products to the general public in Poland

Dell, Linux, Sales Strategies submitted by lukasz.wisniewski 11/12/07

According to today's local newspaper Gazeta Wyborcza [1], by 20th November, 11:30 to be more exact, Dell will just have manufactured their first notebook in Lodz, Poland. Unfortunately, even though I am inhabitant of this city, it is more than unlikely I will buy DELL notebook anytime soon.

Firstly, the current policy of your company in Poland is "Only for enterprises and institutions" (original in Polish: Tylko dla firm i instytucji). Such a approach seems to me to be more than just bizarre. Do you happen to realize Poland is something like 38 milions of your potential customers? Just for instance, in my city, there are two big public universities, several private ones - you see the universities but not the students. Is this of your concern? I guess not but Apple is already there offering discounts for students.

Secondly, start distributing preinstalled Ubuntu for Poland as well. I actually do not see the point why you do this in UK, Germany or France and not in Poland. People of Poland are more eager to install open-source products, just let me remind you that according to XiTi monitor [2] open-source Firefox browser has market share of 39.6% in Poland, whereas in Germany - 38%, France - 23.9% and UK just 18.7%.

Thirdly, by preinstalling Ubuntu I mean making it an option anywhere where there is an OS selection option on your website. I clearly see no reason in the world why you keep offering such a miserable Ubuntu notebook in Europe instead of something more powerful - Inspiron 6400n with Intel T2130 processor. In your opinion, how impressive is that nowadays?

Last but not least, DELL, please stop participating in this devoid of good sense campaign "Dell recommends Vista..." which is sarcastic. You really do not have to put down this sentence on your website as in Poland you force people to use Vista leaving no other choice.

Take all these remarks under your consideration unless it is OK with you that Poles should travel to Germany in order to buy your notebooks. Hear our voice, DELL!

Signed,
Lukasz Wisniewski
student of the Computer Science
Technical University of Lodz

Links:
[1] http://miasta.gazeta.pl/lodz/1,35136,4662983.html
[2] http://www.xitimonitor.com/en-us/browsers-barometer/firefox-july-2007/index-1... 53 Comments »

-440

Color all Desktops and Notebooks green

Accessories (Keyboards, etc.), Desktops and Laptops submitted by gferrigno 06/06/07

In an effort to remind customers of Dell's commitment to the Green movement, Dell should color all Desktops and Notebooks green. The change will be dramatic enough to get people's attention. 2 Comments »

90

Eject button for hard drives

Desktops submitted by badblood 10/26/07

Put a little button on desktop computers to eject the hard drive out the front of the computer. I reckon this would be handy in case of a house fire.

The little panic button could be used to erase everything in case of a raid.

You might want to put the buttons under a little cover so that you don't accidentally erase everything or eject the hard drive in the middle of a game.

The buttons could be on the case or on the keyboard, as you like.

10 Comments »

420

Turn your most powerful laptop into a desktop

New Product Ideas submitted by badblood 10/18/07

Why not remove the keyboard and screen from your most powerful laptop and turn it into a desktop?

Jazz it up a little with shiny paint, in different colors, add a wireless keyboard and matching monitor and mouse.

There you have it a beautiful, functional slim form factor desktop computer. 9 Comments »

360

Give us our points back

IdeaStorm submitted by badblood 10/26/07

Last night for some strange reason many of us lost lots and lots of points. No reason has been given. Are you a victim of salesfarce.com.
Dell give us our points back.
Also tell us what you've done with dell_admin1. We are concerned. Thanks 300 Comments »

610

Retain XP as an option

Operating Systems submitted by tadpole 10/28/07

For months I have been trying to configure a new computer; but I want to do it with XP, NOT Vista. Dell is making it so difficult for me to do so - virtually everything I want (I am a home user and rekatively inexperienced) is only available with Vista. I am so annoyed by this that I have complained to the European Commission's Competition Directorate, suggesting that Dell and Microsoft are engaged in a concerted practice, seeking to boost respectvely hard- and software sales. I cannot imagine that Dell's intention is to lose customers - look at PC World's recebt Vista-related profits drop - but if they continue to foist Vista upon those that do not want it, then this will be the result, albeit reluctantly, in my case. Please, Dell, make XP available as an option on ALL your systems. 18 Comments »

4380

Easier way to OPT OUT of Dell selling my private information

Advertising and Marketing submitted by ninefoot3 10/17/07 **IN PROGRESS**

I rec'd a brochure yesterday saying Dell and DFS were going to share my private info with other 3rd party companies for marketing purposes. Well, it said that in about 5,000 words or so. At the end is a box stating that I may opt-out of this by calling the number listed or writing a letter (including certain info) and send it to the listed address.

I chose to use the phone method. After being shoved around to a few people, I finally got someone who could help me 'opt-out'. This involved 'opening a case' as if I had a technical issue with my account.

My IdeaStorm suggestion, hey Dell, make it easier for us to OPT-OUT of your attempts to make money off of my personal information. What's the matter? Didn't make enough money off of my patronage to Dell products and the interest rates charged? Getting an extra $1 for my name, address and age information going to help Michael Dell get a new boat? C'mon!

While I'm disturbed that Dell wanted to sell me out, I'm more disturbed that Dell made it difficult for us to opt-out. A simple URL would have been nice. I know, that would make more people opt-out and Dell would have less names to sell. It's like a mail-in-rebate or the lack of a cancel button in the account information at freecreditreport.com, you HAVE to call, and since that's a pain in the neck, most people will sloth themselves into something they don't really want. 42 Comments »

520

Built in/ Express card GPS

Accessories (Keyboards, etc.), New Product Ideas submitted by visiocloud 10/07/07

I love having GPS on my computer but it would be nice not to have to deal with all the wire, I think an express card or an internal gps option would be awesome. 29 Comments »

170

GPS and BlueTooth enable on laptop

Broadband and Mobility, Laptops submitted by alle 04/16/07

I am not sure if some already posted this, but i think my idea may add some value.

1. Phone BlueTooth enable on laptop with in-build mic. this helps most of the professionals to eaze of using the phone and laptop same time.
2. now a days GPS becomming a must for cars, and the demand for laptop too growing fast, wondering if we have GPS on laptop will add some more value. preinstall GPS in car is more expensive than having in laptop.
GPS in car cannot be remove or used with other cars with laptop its moblie.
1 Comment »

123

Axim with GPS

Accessories (Keyboards, etc.), Broadband and Mobility submitted by ranger 02/18/07

I see many new GPS devices on the market and wonder why Dell doesn't make a PDA with a GPS receiver built into it's already great PDA's!

Personally I think having your contacts etc. with WM5 in a car a perfect solution. 1 Comment »

120

GPS with Google Maps

New Product Ideas submitted by dpic 05/31/07

Use Google Maps for your GPS Comment »

-130

Make Notebook for Sailors

Laptops submitted by johnyaus 04/11/07

Make Notebook for Sailors 2 Comments »

59

USB plugged to the monitor

Accessories (Keyboards, etc.), Monitors and Displays submitted by diegorvila 02/21/07

What about the possibility to plug your USB gadget directly to the monitor. It would much easier for those things you plug and unplug many times like your camera, PDA, GPS, etc. 1 Comment »



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