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Standardize Power Cables for Laptops

Accessories (Keyboards, etc.), Laptops submitted by badblood 08/27/07 **UNDER REVIEW**

Nothing is more annoying than laptop power cables that are not interchangeable from one computer model to another or from one brand of computer to another. Power cables have been standardized on most electrical applicances, including desktop computers for decades.

Make an effort to promote and implement standard power cables for laptops.


Please see dawn_l's comments below.
105 Comments »

Make Linux and no Operating system standard options on all future products

Operating Systems submitted by jervis961 08/17/07 **REVIEWED**

OK Dell you have committed to supplying Linux options in limited form. Since you have laid the groundwork already here is the next step. Every new product you release that needs an Operating system should have Linux and also no Operating System as an option in the configuration along side Windows. Since you have to write drivers and test compatability for Vista when making a new product just make it compatable with Linux at the same time. There will no longer be a need for a seperate sections for Linux or no Operating system since all of the products will have the option. this will help make your site easier to navigate for you customers. You can also create an ACCURATE help me choose section for the OS choices.





Check out what daniel_j has to say on the options we offer.





189 Comments »

Continue to supply Windows XP drivers for all systems.

Operating Systems, XPS products submitted by audiofree 07/10/07

Let’s face it, Vista regardless of how Microsoft is trying to possession is not what all customers want. Some of us want to continue to use XP, it’s a lighter faster OS that does what we need. Please continue to support XP drivers at least. I want to buy one of the new 1420s or 1520s but can’t because not all the drivers are available. If you’re not going to sell the laptops with and XP option at least make the drivers available so those of us that want to install XP on our systems can. 20 Comments »

All operating systems on all platforms!

Operating Systems submitted by markvs624 07/09/07

Do just what the title says: offer all operating systems on all platforms with full support. Don't restrict Microsoft Windows XP Professional or Unbuntu to certain models.

Make the base price for all base operating systems the same: XP Home = Vista Home Basic = Unbuntu. No discounts at the entry level. No $50 cheaper for Unbuntu. No $50 more for Vista.

Give no incentive either way The same customers who buy XP Pro and Vista Ultimate now will still buy those versions in the future. LET THE CUSTOMER DECIDE. 48 Comments »

Don't make us buy Vista

Operating Systems submitted by icantseeyou 02/21/07 **IMPLEMENTED**

From all of the press I have read it is plain that Vista is a big bomb. To buy the cheapest version I hear it isn't even as good as XP SP2. At the same time you need at least 4 Gig to run it. Offer other options... I don't care if it's Linux, XP, or a rat running on a wheel. Don't make us buy Vista.

You can read more about this the OS options Dell offers here.






93 Comments »

We still want XP!!!!!!!!

Operating Systems submitted by americasarmyrocks 09/15/07

What is with this "Vista Only Option" on computers. Dell should make ALL of their products avalible with Windows Vista in all editions, Windows XP in all editions INCLUDING Windows XP Media Center Edition 2005, and Ubuntu. 63 Comments »

Let Us Choose XP For All Machines!

Operating Systems, Sales Strategies submitted by shamarkaleo 07/26/07 **PARTIALLY IMPLEMENTED**

Dear Dell Service Team,

After unsuccessful appeals to several levels of your support staff, I am writing to convey one last appeal regarding operating systems and purchasing options on your site.

I am the CEO of a small web and graphic design business. We decided to purchase a laptop for our staff use on trips, and after studying all our options, chose Dell as our computer supplier.

We were dismayed to find that most of the computer systems at Dell came pre-installed with Windows Vista, with only a few computers offering a choice of operating systems. Our computer of choice did not offer a selection.

I find this mindboggling, since Dell as a company won't use Vista on its own computers until after SP1 is released. http://news.zdnet.co.uk/software/0,1000000121,39286949,00.htm?r=8

And CNET gives Windows vista this dismal review:

"...essentially warmed-over Windows XP. If you're currently happy with Windows XP SP2, we see no compelling reason to upgrade." http://reviews.cnet.com/windows/windows-vista-ultimate/4505-3672_7-32013603.html

What is more mindboggling to me is Dell's refusal to work with our company when we appealed for a change in our order. We wanted the specific machine we ordered, we simply didn't want Vista.

As it is, the only options we were offered were:

A.) Cancel our order- though we'd already waited weeks for the order to be fulfilled - and order a machine we don't want that offers the XP operating system choice

or

B.) Wait for our machine to arrive, then go buy XP ourselves at additional cost, reformat the hard drive, and install XP on our own.

These choices are horrible! Especially since one of your own staff told me by phone that Dell has received many, many complaints about Vista.

Neither option meets our needs. We either end up with a machine we don't want which has the right operating system, or a machine we do want that we must "fix" prior to use.

So I appeal to you to allow buyers to choose their operating system on ALL your machines, not just some. You don't have to offer a huge choice, but at least one more option than Vista!

Kelli Standish


Check out the Idea in Action to find out more about Dell offering XP.
49 Comments »

Dont eliminate XP just yet

Operating Systems submitted by javaprog07 02/17/07 **IMPLEMENTED**

Ok, well I know I may be chastised for bringing this up, but vista is still a young operating system with its own problems etc... I would like to see both Home and Business computers, especially notebooks have an XP Home and Pro option on top of Vista until it has at least been out for a year. For those seasoned users like me who just feel that you need to let a new OS mature before jumping right in. I am planning on buying a new notebook, and I would like to insure I wont have to format it on arrival just to have XP.
Check out the Idea in Action to find out more about Dell offering XP.




209 Comments »

Environmental Laptop Based on Solar Energy/Hydrogen Fuel Cell

Environment, Laptop Power submitted by gchakra 02/17/07 **UNDER REVIEW**

What's smart for the environment is smart for Dell. Dell should build units that are degradable or can be easily recycled. Sure, its going to be a little more expensive, but it will be a smart product. It will use a lot less energy. The laptops could have a solar panel or be powered by a hydrogen fuel cell. The first microelectronic implementation of a fuel cell will give Dell a tremendous marketing boost. It will be incredibly popular with kids in college.
Gopal







134 Comments »

XP should be made available in all computers

Operating Systems, Desktops and Laptops submitted by rickk1 11/18/07

Since Microsoft will continue to support XP until 2014 and since Microsoft is coming out with XP Service Pack 3 around Spring 2008, XP should still be made available for all computers both desktop and laptop. 4 Comments »

No OS Preloaded

Linux, Operating Systems, Sales Strategies submitted by agreer 02/17/07 **PARTIALLY IMPLEMENTED**

I have a XP Pro retail copy, will soon buy retail vista, I also like Linux: Make WINDOWS-FREE, and OS-Free an option for more than just expensive business lines.


Dell has systems available that do not have an OS pre-loaded called N-Series line. You can check them out at www.dell.com/nseries.

459 Comments »

No Extra Software Option

Software submitted by ootleman 02/16/07 **PARTIALLY IMPLEMENTED**

Would love the ability to have a clean Vista install. No AOL software, no earthlink software, no google software - just a clean, original OS.


Check out jeremy_f's update on our current software options.


591 Comments »

Make XP/Linux drivers available for all model even if only Vista is pre-installed

Accessories (Keyboards, etc.), Linux, Operating Systems submitted by vineets001 09/24/07 **REVIEWED**

There are good hardware models coming out. And only Vista is pre-install option. If people want to wipe off Vista and install XP or Linux, let them do that. Make a commitment to have the drivers available.


We're working on having drivers for the hardware we ship more widely available. Click here to learn more from john_h.





29 Comments »

There should be an option of having no trialware on all computers

Software submitted by jervis961 08/23/07 **REVIEWED**

Here is a news article about trialware and how Dell feels that regular customers want it but small business ones do. Do they not look at the ideas here?

"Not interested in all of the trial software that clutters up new PCs? You're not alone: According to Dell's recent research in both focus groups and broader surveys, small-business users overwhelmingly view trialware as an irritant, not a benefit. That research has led Dell to axe the extras from its new Vostro line of small-business desktop PCs and laptops. Eliminating demo applications is a major step for Dell, which has caught flack for the quantity of trialware on its consumer PCs. (One frustrated customer went so far as to develop a "Decrapifier" utility. The company says that consumers who buy PCs for personal use do express interest in preloaded trial software, but that small-business users have different needs. By eliminating the trialware from Vostro machines, Dell says it has cut the system setup time in half. For now, Dell is the only major PC manufacturer to ship small-business systems without preinstalled trialware as a standard practice. (Some competitors, such as HP, allow customers to choose a no-trialware configuration.)"


Dell offers a broad amount of software choice and minimal software shipped. Read jeremy_f's post on the options we give our customers





149 Comments »