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930

Hot-swappable laptop batteries.

Laptop Power submitted by jmxz May 31

I'd like to be able to swap the battery on my laptop without having to turn it off or hibernate it. It seems you could do this by putting a large capacitor or tiny internal battery that could provide power for the 30 seconds or so it takes to switch to a spare battery. Another way you might be able to do this is instead of having one big battery in each laptop, have 2 small ones instead; and you could swap them one at a time.

If it was really easy to swap them I'd probably buy more spare batteries; so I could go most of the day without plugging in the laptop (and then I'd want an external charger so I could charge them all overnight). 27 Comments »

300

Live update of drivers

Service and Support submitted by lingle Jul 18

Sir!

May I draw your attention to your competitor MSI:s website. (http://global.msi.eu/index.php?func=downloadindex)

They offer something called "Live Update Online", this offers me an opportunity to download a service (ActiveX) that goes through my computer. This service then offers me an installation or upgrade of all my drivers including the network driver :-). Directly over internet. Maybe this is something for you?

With regards

Glenn Lindstrom
Computer technician
Jamtlands gymnasieforbund
Palmcrantsskolans highschool 4 Comments »

290

shipping options

Service and Support submitted by mayaman Jul 10

dell should offer options on shipping other than DHL,
such as UPS / FED EX / USPS . dell could charge more
for these shipping options. the customers benefit by having
less aggravation by dealing with more professional shippers. customers save valuable time with easier delivery scheduling.
many of us cannot sit home from work and hope the shipment
arrives as specified. 1 Comment »

190

Discount coupons for top Ideastorm users

IdeaStorm submitted by bbr Jul 16

Frequent users of ideastorm would probably enjoy an extra 5-10% discount coupon. 10 Comments »

2380

Optical mice only please

Accessories (Keyboards, etc.) submitted by falbert May 22

How come we can still get in 2008 mechanical mice. Come on guys, in 2008 there should be only optical mice available. Also please make it clear on the web site what people are purchasing. 26 Comments »

1100

De-segregate Laptops

Monitors and Displays, Laptops submitted by penguinsa Jul 4

In my searches of laptops, under "Home & Home Office", I couldn't find any 15.4 inch WUXGA (1920x1200) machines. I foolishly concluded they didn't exist-

BUT THEY DO. They're segregated under "Small Business" but they exist- The Latitude D830, The Vostro 1510...

WHY? If I'm looking for a 15.4" laptop, why is a WUXGA "good enough" for Small Business, but "not good enough" for home users?
When I do a search on 15.4" screens- one of YOUR default Web searches- why are the Business machines excluded?

Are the Home Users simply expected to "Get to the back of the bus" ? How do you justify the segregatiion ? 11 Comments »

1940

Make it easier to clean the Fans on laptops

Accessories (Keyboards, etc.), Laptops submitted by pwl2706 Jul 10

It is very difficult to clean the fans on laptops...and the more dust that builds up over time increases the heat inside.

There should be either a way to open a couple of screws then pull or slide out the Fans so they can be 'hoovered' or cleaned with compressed air, or a software to make the Fan run in reverse mode that might clean it... 11 Comments »

24110

Backlit Keyboards

Accessories (Keyboards, etc.), Sales Strategies, Desktops and Laptops submitted by rarmasu 02/21/07 **PARTIALLY IMPLEMENTED**

I find myself many, many times in dark or poorly lit environments having to guess the various keys - would be fantastic to have a backlit keyboard - with backlit individual keys as the best option.

I would actually pay extra for that convenience if the option was available.
This could be done for desktops or notebooks.


Check out Vida_K's comment below on the New Latitude.
300 Comments »

10600

switch to LED monitors

Monitors and Displays, Laptop Power submitted by yardsale Jan 16

I dont know why dell hasnt done this yet. switch all monitors on desktops and notebooks to LED. did you know that you can run an LED screen at full brightniess and it uses less power than a LCD monitor at the lowest brighting level?!? its cheaper, its energy efficent, and it needs to be done! promote this, if you demote i wanna know why! 63 Comments »

118093

Have Firefox pre-installed as default browser

Software submitted by robinjfisher 02/19/07 **REVIEWED**

Does what it says on the tin! Most people only use IE because they aren't aware of other browsers - they think Internet Explorer is the Internet! What would really drive take up of alternative browsers is if Firefox was pre-installed as the default browser so that when people look for the "Internet" in Windows, they are using FF.
Firefox advocates at Dell have initiated discussions and driven action around exploring alternative internet browsers and experiences. As you can tell from our response to the Linux community, open source continues to be a part of our conversations about new products and services.





1198 Comments »

7520

No more plastic wrap, please

Environment submitted by falbert May 22

In the last shipment of computers I received I was shocked by the amount of plastic wrap used for items like power cords, USB cables, VGA/DVI cables. Do these items really need to be individually wrapped in a plastic bag. I can just imagine the tons of plastic used by Dell annually...

Something to think about 103 Comments »

970

Don't charge up to $50 more to downgrade from Vista to XP

Operating Systems - Multiboot, Desktops and Laptops submitted by jervis961 Jun 17

Dell is going to start charging customers up to $50 to downgrade thier systems operating system from Vista to XP after Wednesday. While some people see XP as an upgrade, I don't think there should be a charge for it. 43 Comments »

880

New XPS Range - 64Bit

XPS products submitted by xdivino Jul 22

When you refresh the XPS range, you should include 64bit OS as standard or as optional.

Promote the change forward to 64bit to promote development in 64bit programs and have 4gb ram standard. 8 Comments »

933

Sell ink cartridges at local retail

Printers and Ink, Sales Strategies submitted by guardianxps 02/21/07 **IMPLEMENTED**

So, for convenience and ease of access, can Dell sell ink cartridges through local retail stores? I realize Dell is an online store; and not suggesting you stop the online part, but also make it available through retail stores. Considering weather or other natural occurrences, and the latest discomfort from DHL leaving the ink cartridges on the door just to be stolen gets annoying.





We now sell ink cartridges at Staples. Click here for more details






28 Comments »

120784

No Extra Software Option

Software submitted by ootleman 02/16/07 **PARTIALLY IMPLEMENTED**

Would love the ability to have a clean Vista install. No AOL software, no earthlink software, no google software - just a clean, original OS.


Check out jeremy_f's update on our current software options.


591 Comments »

280

Include thermal grease with processor instead of motherboard

Service and Support submitted by soneil 10/26/07

Went ordering part or receiving part under warrenty. Dell include thermal grease with a new motherboard but don't include it with a new processor. 2 Comments »

1650

IdeaStorm feature: Allow us to browse based on the Dell-assigned tags

IdeaStorm submitted by cosh 05/18/07 **PARTIALLY IMPLEMENTED**

Dell assign "status tags" to some of the popular/notable ideas on this website, but they are tiny little things under the title of each idea, and there is no way to search or browse by them.

If we had a page on IdeaStorm so we could see ideas based on each status tag it will let everybody see what effect IdeaStorm is having, in addition to the few ideas mentioned under "Ideas in Action". It might also reduce the number of duplicates for very popular ideas, if people can see what Dell has already acknowledged.

The status tags being used at the moment are as follows:

- Acknowledged
- Already Offered
- Coming Soon
- Fixed
- Implemented
- In Progress
- Not Likely
- Not Now
- Under Review (formerly, Under Consideration)
- Partially Implemented


You can see a sample of how this works on my categorizer web site, here. Some of the information may be out of date, but it works for most purposes.


Status tag links have been launched.
58 Comments »

160

Dell.com: Save configuration as PDF / Image

Dell Web Site submitted by rafael.gattringer 10/30/07

Immediately after configuring a new PC, the following options would be useful:

* Save configuration as PDF.
* Save configuration as image (PNG or JPG).

The PDF or image can be sent to a friend / customer.

Workaround: Firefox + Screengrab Extension
https://addons.mozilla.org/en-US/firefox/addon/1146 5 Comments »

240

notebook addon !

Monitors and Displays, Servers and Storage, Laptops submitted by r.pelzer 10/28/07

Hi,

As a techie i'm walking around with my notebook to all kinds of server. Sometimes you want to look at a server, but there is no monitor availible.
Would there be a way to connect a notebook to the vga connector of the server and view the output on the notebook screen?

I would buy a new notebook for that option !

Cheers.

Rogier 1 Comment »

330

Stop describing computers as 'solutions'

Advertising and Marketing submitted by badblood 10/25/07

I've never understood why computers and software are described as 'solutions'. On dell.com there is a little box with links that says:

'Solutions for: home and office, small and medium business, etc'

'Solutions' are by definition methods for solving problems.....as well as mixtures of ingredients...

So I am reading that little box and trying to figure out a) why dell thinks I have problems to be solved; b) how does Dell know what my problems are anyway and c) what would make Dell think that a computer might be a solution to my problems which are mostly psychological and emotional anyway?

Anywho, mostly I use computers not because I have a problem but because they help me do things or learn things, because I have no choice at work, or because they are entertaining.

So stop calling them 'solutions'. Think of something else, something a little more positive, that reflects why most people use computers.....

Thanks. 10 Comments »



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