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150

DELL GAMR Line of PCs - Smaller than Shuttle

Gaming, Desktops and Laptops submitted by reg 04/28/07

Dell should design a DELL GAMR Line of PCs - Smaller than Shuttle:
UltraSmall Motherboard, 2 Hard drives, 2 card slots, lots of USB ports,
built in surround sound, 10/100/1000 Gigabit LAN card, Handle on top for
easy lugging. Spill proof - (for ah, soft drinks, ya thats it....)
head phone jacks, USB ports on the front and back, Slim line slot load DVD burner,
firmware supports the latest and fastest dual/quad CPUs and most advanced Graphics Cards.



(inspired by vswap) 5 Comments »

460

DELL 4 CPUs QUAD CORES = 16 CORE MACHINE!

Desktops and Laptops submitted by reg 04/28/07

<font>
Apple is so happy selling its updated Dual Quad Core Mac Pro,
Dell should show them up with a

</font><font>Four Quad Core machine - 16 Cores!

Dell should work with Intel to have the first 4x4x4 machine:

<u>
4 CPUs
4 Cores, all running at
4 GHz.
</u>


With up to 128 GB of RAM.

What can you do with such a powerful DELL?

</font>
<font> Anything you want to ! </font> 28 Comments »

170

The Ultimate Computer Maker

Dell Web Site, Service and Support submitted by yertthedestroyer 04/29/07

Here you go. My list of THINGS that will make Dell go to OEM GOD.

HP, Apple, and all those others are already lagging. They missed out on the first item of this list, the very item that allows this list to exist.
1. Allow Customers to Contribute to the Success of Your Company.
As said, Dell is doing this. Congrats guys.

This one is in the works already, and probably the number one for everyone else, so it needs stated.
2. Offer options on the Operation System Installed (or not installed), Including Dual Boot.
As said, this has the first part being worked on. Again, Congrationations!

Okay, enough brown nosing. Here goes some stuff you haven't done yet.
3. Allow an option of software installed, and not installed, in a simple dialoge when you first get your PC. If possible, it can even be done when ordering your Dell.

4. Allow coupons, options, and offers (volume purchases of expensive software to cheapen it for your customers) for USEFUL and Open-Source programs, such as:
Adobe Creative Suite 3
Paint.net
GIMP
Max
Maya
Blender
Dia
Open Office
Microsoft Office
Audacity
Avast!

4. Make more useful utilities (i.e. The DVD player, and WiFi searcher built in with some Dell Laptops) for your hardware.

5. Improve customer service.

6. Streamline the Website so that Customers can easily find what they want in a computer from Dell (i.e. Start by Spec, not by product line), and customer services, such as Drivers.

7. Write cross platform drivers for all means of system (netBST, FreeBSD, Linux, Windows, ect.) and include them on the Dell website.

8. Include system utilities, drivers, program offers, an OS back-up, and a Live Linux Distro (for OS-less systems) in disks included with the system. Allow these disks (except perhaps the OS) to be downloaded and burned to disk from the Dell website.

9. Make a trade-in program for old PCs that includes proper disposal, donations to local schools, and hard drive reformating to protect the customer, and improve Dell's image.

10. Include Military, Educational, and most importantly, Elderly Discounts.
(Elderly Discounts would hopefully encourage the old to use computers.)

11. Include cords and/or utilities to transfer files from previous computers.

12. Make or Sponser a Linux Distro with the condition you cal brand it something like "Dell-nix" or "Dell-bunu" when you sell it installed on a Dell computer.

13. Make egonomic keyboards and mice standard, and both optional for computers.

14. Don't accept sub-par monitors or other parts.

15. Support 64-bit standard. Make 32-bit OPTIONAL. 32-bit only has a few more years, as it is obsolete with a limit that is holding back progress.

16. Allow almost anything to be optional. This is the key. If the customer wants to receive the parts of the PC so he can build it, do so. If the customer wants Linux, Vista, but not XP, do so. If the customer wants to add his own RAM, do so.
17. Go Green. Environment is the king.

LAST, BUT NOT LEAST! 512 MB doesn't cut it in a Home Media Center, and you shouldn't tell people it will. That is the reasoning behind Number...

18. "Dell Quallity Assurance" . Make it so that it pays not to go below the "Dell Quallity Assurance" and make it so customers know you won't sell them something that will be so slow that their old computer is an upgrade. 5 Comments »

-270

Ubuntu and MAC OSX on Laptop

Linux, Operating Systems, Laptops submitted by bernardino.silva 04/29/07

I think it is the best choice and can be popular.
Dual boot of Ubuntu 7.04 and MAC OSX Leopard on Laptop. 25 Comments »

160

Primitive mode for children on linux computer

Linux submitted by steve2 04/29/07

What i have in mind is a button on the login screen, that bypasses the login and takes one to a very restricted interface, isolated from the rest of the computer, perhaps by a chroot (or by better means), that a child can use.
For example this childrens interface could be the sugar interface, that was developed by the olpc xo project. That one was designed to be understood by someone who is just learning to read and write. It is open source and can be made to run on other computers than the xo.
This would give the kids an easy environment, while keeping your data safe from them. It would additionally give a safe option for letting guests look something up on the internet or such. Anyone with login and password would of course not get sugar but a full gnome or kde or whatever environment for doing their work. 2 Comments »

440

Smaller laptop power supply

Laptops submitted by gunnarlium 04/29/07

I would like a smaller power supply for my ultraportable laptop. Dell's power brick is too big for my taste. Reducing the size would increase portability greatly, since I always bring my power supply to ensure that I don't run out of power.

Apple has done it, but Dell could do even better! 1 Comment »

300

Numerical Keypad on 17" Laptops

Accessories (Keyboards, etc.), Laptops submitted by colonel62359 04/29/07

As a sales associate in a common Canadian big-box store, this is a common trend. Laptops with screens larger than 15.4" are generally used less as "on the road" laptops, and more as portable desktops. Many individuals do not wish to use a separate keyboard; as such, many 17" machines now come with a built-in numerical keypad in addition to the typical 88-key laptop keyboard. This is one major point that has deterred me from considering a Dell laptop, considering that I do a lot of typing and frequently use the NumPad. 1 Comment »

330

Include IMAGED HARD DRIVE on Disc with purchase

Accessories (Keyboards, etc.), Desktops and Laptops submitted by tripmeist 04/29/07

When a customer buys a system from Dell, you should include an EXACT IMAGE of the Hard Drive "as shipped from the factory." This would include all drivers, preinstalled software, etc. Put it in a BRIGHT ORANGE CARDBOARD SLEEVE WITH A WARNING TO KEEP WITH OR NEAR SYSTEM. Make the disc BOOTABLE, obviously.

Talk about CUSTOMER EXPERIENCE ... No more OS Reinstall, followed by Drivers and Utilities, etc. Take a 90-120 minute process and allow the customer to do a reinstall in just 10-15 minutes. Obviously, put a warning on the disc sleeve that it will only work as long as the hardware configuration has not changed. Make it work with any new Hard Drive, as Dell often has to send replacement hard drives that are different.

PUT AN IMAGE OF THE SYSTEM AS SHIPPED ONTO A DISC. INCLUDE THIS WITH EVERY SYSTEM. 1 Comment »

650

Learn from the "Hello, I'm a MAC... and I'm a PC" ads

Dell submitted by dsdreamer 04/29/07

Hello, I am a Dell user both at home and at work, and I have watched all the commercials at http://www.apple.com/getamac/

I think Dell could learn a lot from them. Whether or not Apple's claims are true of their own products, it is clear to me that they've nailed the downsides of the typical PC user experience. So why not tackle a few of them, and provide a differentiated, high-value experience to your customers?

Stuffed: The bloatware experience that renders a Dell PC almost unusable out of the box. Other posts have been pleading for a way around that.

Computer Cart: Windows PCs tend to fail with cryptic error messages. Why not provide an application that reads the Windows error logs and interprets them in plain english?

Security: Provide a Dell Quickset option to turn off Vista's UAC (with suitable education about the risks)?

iLife: Why are all the PC's multimedia tools always fighting each other for control of the playback of each media file type? Even Microsoft's Windows Media player is trying to take over playback tasks from the same company's Windows Media Center. This is just absurd. It's the opposite of integration. I think Dell should provide an integrated user experience instead of taking subsidies to pre-install a dozen competing media apps that confuse, distract and ultimately never serve the end-user.

Out of the Box: "Well, first I've got to download those new drivers, and then erase the trial software that came on my hard-drive." Why is it that the driver configuration and BIOS and optical drive firmware all need multiple updates before any Delll system I've purchased will run smoothly? Take a look at the number of urgent or recommended driver / firmware / BIOS updates that are already posted for the Dell Dimension 9200/410. It's pretty much a full-time job to keep up with them. If the maturity of the chipset drivers from Dell's suppliers are so poor, one method of attack is to narrow the range of supported chipsets, and keep your customers away from the bleeding edge; another would be to develop an automated configuration management solution for the drivers in any Dell PC.

I've no idea whether Apple, HP or any other vendor scores better in the above-mentioned aspects than Dell does. I'm just saying that anyone who could solve a bunch of these issues could provide a value proposition that many of us would appreciate.

17 Comments »

40

XPS 1710

Service and Support, XPS products submitted by dannsal 04/29/07

The XPS 1710 should be made available in Asia. 3 Comments »

370

Stop gouging Windows Vista prices

Operating Systems, Sales Strategies submitted by cullend 04/29/07

Come on Dell! You charge an ADDITIONAL $200 to upgrade from Vista Home Premium to Windows Vista Ultimate. THAT IS ABSURD! We all know that you use OEM, as you are an OEM... The price for Windows Vista Home Premium is 111.99 from Newegg (http://www.newegg.com/Product/Product.aspx?Item=N82E16832116202) . For Ulimate OEM, it is 189.99 via (http://www.newegg.com/Product/Product.aspx?Item=N82E16832116213) We all know Dell gets a way deeper discount, that is fine. But when you charge $200 for Ultimate, when the real price difference between the two is $78. Where does Dell get off charging a $200 difference?! Dell, lower the price of ultimate... 7 Comments »

-170

Ask the customers, not the nerds!

IdeaStorm submitted by cullend 04/29/07

This isnt a rip on nerds/ geeks or people who use this site. The fundamental problem with ideastorm is that it is influenced by smart people, who have more time, and know more than the average customer. Why doesnt Dell make a runonce software, so on first bootup the user is presented with the top 10 ideas, and they can vote, or creat there own. That way, the real customers can decide! 8 Comments »

230

Solid State Memory = System; HDD = user data

Laptops submitted by andepiel45 04/29/07

I think that there are two options for splitting OS from user data:

a.- Allocation on a 40 GB solid state memory (if fast enough).

b.- Using two HDD inside the laptop.

First way reduce size of the laptop, second gives more space to the system.

I think is crucial to avoid replace the old partitioning way and use two complete devices. 2 Comments »

140

Don't Get Rid of PDA's

Accessories (Keyboards, etc.) submitted by scotty750 04/29/07

I realize fully that demand for PDA's has dropped. But many of us out there still use and plan to continue using straight PDAs. Here's Why.

I carry 2 cell phones and a PDA with me at all times. Yeah its a bit of a pain but, if I lose or break a phone, I can survive. If I lose or break my PDA, well I can go to paper for a couple of days until I replace it. HOWEVER, if I had a Smartphone (phone and PDA in one) and broke it, I'd be without BOTH devices and would be totally screwed for days until I got it replaced. I can live without one or the other, I can't live without both at the same time.

I much prefer the hassle of multiple devices to the cataclysmic failure of having neither at the same time. 3 Comments »

130

Customer Experience

Service and Support submitted by laknar1 04/30/07

I was reading a book called "Mavericks @ Work" where it featured companies which were making rave reviews for innovation and customization.
One of the companies, discussed was a bank with a very smart yet differential customer service. Eg: If a customer calls up the toll free number and reaches the wrong department, the customer service office does not put him on hold and then try searching for the particular department;Instead, he speaks to him over the phone, keeps the customer online and tries connecting with the specific department , explain the problem of the customer and only disconnects, when he is 100% sure that the customer has been connected to the correct, relevant and specific department. Till then he is connected online over phone!!!!

very Smart and very Powerful!!! Given Dell's Direct Model and the multiple issues Customer faces from payments to tech support, this may be worth a thought to give it a try!!!! Since Dell anyways wants to take it to the next level with the customers. Wouldnt it be a good idea to probably try out this initiative with your call centers and support teams as a pilot? Atleast you are connected with the customers.

Think abt it!!!! Comment »

280

Notebook Standardization

Laptops submitted by fordwe5 04/30/07

I think that Dell should do more to develop standards for parts on Laptops, to make them more upgradeable (audio and video components in a modular, upgradeable component on all laptops). It may add a bit of cost to the basic laptop design, but customers will appreciate the flexibility. it also means that if a laptop is bought for a specific purpose (word processing, email, internet access) and something changes (onset of Wi-Max, Light Gaming, Video Editing) that the machine can be altered to reflect that desire. I would think that most consumers wouldn't be able to afford just buying a new machine, and companies wouldn't go through the hassle of just upgrading one component.

Further, I would work to make these modular components standard in the industry. While this may seem counter intuitive, there are several benefits with this strategy. First, if it's popular anyway, your company won't be the only one doing it- using a proprietary design will just pigeonhole your product. Second, it expands your potential suppliers for parts, which should drive your cost of making this change down. Also, the market can drive innovation, rather than Dell dictating it, so R&D can be spent making an efficient design. Then new technology can be implemented without making a band aid fix or redesign.

Think about it, while laptops are largely designed to make upgrading difficult, it works well for more proprietary manufacturers (Apple) who have tighter hardware requirements for their software. 2 Comments »

1120

Portable Designs

Laptops submitted by kallark 04/30/07

Is time to make a DELL Table PC

The LCD wide screen is flips and rotates 180 degrees, it is also a touch screen. that will be a notebook, that you can actually take notes on it.
Examples:



Is time to move to the next generation of computer, small, less heavy and more portable than ever.



Transparent notebook.

This is an example of a common desktop transparent chassis

Imagine that on a portable, with some neon led's on it, flashing a the sound of the music in the portable. 7 Comments »

-200

A Dell vending machine that dispenses fully charged Dell laptop batteries…

Accessories (Keyboards, etc.), Laptop Power submitted by atendard 04/30/07

The idea is simple;
- Insert your depleted battery in the Vending Machine….
- If Battery is good: vending machine runs tests to make sure the battery is good (no physical defects, able to hold full charge, etc.)
- The customer is charged a fee (set by Dell).
- An identical known good and fully charged battery is dispensed to customer…
- Battery is placed in the vending machine to charge and be ready for yet another transaction. -And-
- Customer is happy :-)
- else Battery is "BAD" -OR- "No identical fully charged battery is available to dispense": The vending machine returns the Battery to customer with appropriate message.

Such Dell vending machines can be placed in strategic locations like airports, cafes, etc. 4 Comments »

50

Dell has to Build a Foundation Technology

Dell submitted by rexsolomon 04/30/07

Dell still has no idea about what a Foundation Technology is - and thus cannot shape a future befitting a multi-billion dollar corporation.

Take skyscraperevac.com - they have what Cisco, Juniper, HP/Compaq, and all the various techology companies out there sorely want (YES, including Dell): an essential technology for a long-felt yet long-unresolved need - which MOST importantly, is a high-tech (patented) Foundation Technology for evolving and embedding digital intelligence and communications into the infrastructure itself.

Think Starship Enterprise and its communicator. Now we have cellphones which can do pretty much the same thing. Coincidence or normative forecasting?

Okay. Hope I haven't lost you yet. Even way back when, Star Trek's main 'computer' was embedded into the infrastructure itself - all other tools (i.e. tricorders, etc.) were just extensions of the bigger capacity and capability of the starship main computer. 'Mainframe minded'? No, not really.

Lost you huh? Dell, the only way to predict the future (and future sales) is to create it. All the good ideas being offered to you in this site is for nothing if you don't have the guts to act on it.

Portable hologram devices - projection or in-eye, digital selection, mobile communications, etc. - all of these technologies already exist today.

The KEY is that the real CPU activity is in the infrastructure itself, clustered, fault-tolerant and powered by DELL.

One device on my person. Just one. Allowing me to see, hear, feel and 'touch' a myriad of tools made available (by subscription or authorization) by the infrastructure itself.

If Dell can define the next evolutionary step in computing, it will be able to define, long-term (and in its own terms) its continued growth - despite its current size.

If it does not? Dell is now almost exactly where IBM was in the mid to late 1980s, in terms of size, influence, structure and complexity. Today IBM PCs are called Lenovo.

Fortune favors the bold and Michael Dell was very bold as a startup entrepreneur. Will he set a course for the stars or just give 50% of his wealth to Bill Gates (ala Warren Buffett) to be given away to charity?

A gentle reminder: don't be too in love with your PC hardware, motherboards, hard disks, memory (ad nauseam) - and yes, even your Operating Systems. That is not the point.

Enhancing human capabilities and providing real beneficial change to life and living. That is the point. 2 Comments »

-260

Hire Karim Rashid as Design Consultant

Desktops and Laptops submitted by ustexasjoe 04/30/07

Karim Rashid is arguably one of today's best designers. Dell should hire Karim as a product design consultant for new, hip desktops and notebooks.

http://www.karimrashid.com/ 3 Comments »



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