No Promotional Stickers Option
Dell submitted by thebittersea
07/15/07
Stop using any stickers or the option to have no promotional stickers on your new PC during the ordering process.
* System Reference Stickers
* Functional Key Stickers
* CPU Stickers
* Operating System Stickers
* Monitor Reference Stickers
* Energy Star Stickers
Thanks
520
Dell Stop Forcing Printers down Customers Throat
Dell, Environment, Printers and Ink submitted by jorge
07/20/07
Dell you want to be Greener and a better company, yet you force your European customers to receive a tree killing, toxic ink using printer!
Stop forcing customers to receive computer accessories they do not want or need! How about an option of something they need versus something you think they need? Definitely a product that does not cost more to maintain!
310
Show the Vista performance rating during system configuration.
Dell Web Site submitted by jervis961
02/17/07 **UNDER REVIEW**
People may not realize that Vista gives your computer a performance rating based on several factors (processor, RAM, hard drive and video card).
Dell should show the performance rating on the side as you build your computer and update it as you go along changing the configuation. This should give people a guage as to if an upgrade will really improve your overall performance and also what kinds of games and programs your new computer will be capable of.
4953
Make the inclusion of a printer with a system optional.
Printers and Ink submitted by trippynet
07/20/07
Many Dell laptops and PCs ordered in the UK currently force a cheap printer into the deal by claiming that it's "included in price". However, not everyone wants a printer, even if its free. Quite a few people don't want one - especially with laptops. From the comments about this idea, it appears that de-selecting the printer is possible in America, but not in Britain.
I recently wanted a laptop for traveling and definitely did not want a printer. I also didn't want to generate unnecessary waste by immediately throwing the printer away. I ended up being forced to abandon Dell and shop elsewhere in order to buy a laptop that didn't come bundled with accessories I wasn't had no use for.
I also know of at least 2 other friends who have been put off buying other Dell products due to the forced inclusion of a printer that they had no use for.
By all means include the printer in the price and make it the default option, but please Dell, give us a choice so that we can de-select the printer if we want.
290
Options Available in USA Should be Available Everywhere
Dell, Sales Strategies submitted by icediver
07/10/07
I live in Canada and was under the impression that Dell offered the "No OS" option on all systems. I tried to order an Inspiron 1521 with no OS and was told I couldn't. An e-mail exchange with Dell customer service revealed that the option was only available for all systems in the USA. In Canada, and I assume in other countries as well, it is only an option for selected systems.
There is no logical reason for this type of regional discrimination. Dell should make all options that are available on a system available in all countries, not just the USA.
950
Next upgrade to the new XPS 1330. The 1337. The Leet!
Gaming, Sales Strategies, XPS products submitted by khalbrae
07/28/07
Think of how many gamers would buy an XPS 1330 if we changed the single end digit to a 7? The 1337 would be a hotcake seller. Especially if we upgraded the video card to one with 256 onboard video memory and the future (maybe 6 months from now) bigger solid state hard drive! Think of the possibilities! "My computer is 1337! I loves the 1337!
You could even market it as such!
You could even call it the "Elite" XPS 1337. The product sells itself.
460
Better Notebook sound and features
Laptops submitted by foxx
02/17/07
I was looking for a high end notebook for video editing. Every Dell model I looked at was missing something essential.
Most serious is the lousy sound. I can understand for low end notebooks, but high end need A REAL SOUND CARD. I would have been willing to buy a sound card, but that required a PCMCIA slot and you had elimintated those. I gave up.
4719
Support for Open Document Format
Operating Systems, Software submitted by lordshipmayhem
06/12/07
Dell should encourage support for Open Document Format:
- provide a page listing the benefits of ODF over proprietary formats (OOXML and other Microsoft "standards")
- Link to the home pages of applications that support ODF (OpenOffice.org, StarOffice, KOffice)
ODF is designed to be both platform and application agnostic: anyone who wants to write one, can create applications that allow you to use any ODF file, without losing file formatting. The objective is to allow any user to keep access to their data even if the maintainer of the application the data was saved in ends up going out of business or ending support for the application in question.
I don't know about you, but I have some files that were written in word processing software that no longer exists, in a couple of cases on platforms that don't exist outside of the hands of museums and collectors. Those files are at best extremely difficult if not utterly impossible to open now.
3700
Small Form Factor
Desktops submitted by charliebird
07/30/07
I think the Small Form Factor case is the future of desktop computers. In that case size Dell needs to offer more configuration options, better selection of video cards and a competive price. An ideal configuration inside a small for factor case could be an Intel® Core™ 2 Duo Processor E6600, Nvidia Geforce LP 8600, 250 SATA Drive, 2 GB Ram, and a 8X Slimline DVD+/-RW. This configuration would suit the needs for 90% of the market.
310
Make user guide OS-independent
Linux, Operating Systems submitted by iv2101
07/29/07
It's great to have all documentation available online. Thanks, Dell!
However, for some obscure reason the guide for inspiron 1420 makes references only to windows. WHY? Either explain for all OS's or don't give specifics for any. Dell currently ships inspiron 1420 with Ubuntu, too, so giving directions for that OS is a must.
STOP GIVING PREFERENCE TO ONE OS!!!
480
http://www.dell.com/open shouldn't steer people towards Windows
Dell Web Site, Linux submitted by limulus
08/02/07
If I want to look at the open source offerings on Dell's site, there's a nice short URL that redirects to the appropriate page: http://www.dell.com/open
However, some of the wording on the page sounds like it was written to DISCOURAGE people from buying those systems and steer them towards Windows; an excerpt:
---
Not sure Open Source is for You?
The main thing to note is that when you choose open source you don’t get a Windows® operating system. If you’re here by mistake and you are looking for a Dell PC with Windows, please use the following link.
Shop Dell PCs with Windows
---
To make the page better:
* remove the "Not sure Open Source is for You?" and "Already an Open Source fan?" sections or change them to something like this:
---
New to Open Source?
A very important thing for people familiar with Microsoft Windows® but new to open source to note before buying is that it is an alternative to Windows®, not a cheap version of Windows®. Programs specifically designed to run on Windows® will NOT run by default on Dell's open source systems. If you want to run programs such as "Microsoft Office® 2007", "Adobe Photoshop® CS3", "iTunes® 7.3" and "The Sims® 2" you're in the wrong place! (Dell's Windows® systems may be found here.)
If you already knew that or are ok with it, please continue shopping below...
---
* if its to be kept, move the "You asked, we listened." part down into the Ubuntu description, but get rid of the "advanced users and tech enthusiasts" mention; installing an OS (regardless of the OS) is usually the most difficult step (and one not done by 'average users') but Dell has done all the hard work (most notably by selecting compatible hardware) and after that Ubuntu is really not that hard to use :)
* in the "What Is Open Source?" section, the following sentence needs work: "A downside is that some open source software requires intermediate or advanced knowledge to use, and in the case of operating systems, may not be compatible with the same software applications and hardware as Windows operating systems."
What is the reference for "advanced knowledge to use"? Are we talking about the command line? Ubuntu can be used without ever seeing it. Perhaps consider striking that. The real meat of the issue, of course, is that Windows embraces proprietary things and its an uphill battle to try to support them in an open OS. Perhaps use the following:
"A downside is that consumer software applications and hardware choices which are compatible with the proprietary Windows operating system may not work in an open source environment or may require significant tweaking to make them work."
(for software, the tweaking is a reference to Wine... for the hardware, we can hope for support in future Ubuntu versions ;)
2310
Always include all software and driver reinstallation discs for free (or at least let us get the option to)... don't make us pay extra
Software submitted by winoffice
05/01/07 **IMPLEMENTED**
Always include ALL software AND driver reinstallation discs for FREE (or at let us get the option do get the for free if we want as follows)...don't make us pay extra in case that we have a disaster and need to reinstall from scratch...!
No Discs Included (Included In Price)
All Discs Included (this means everything -- all software discs -- OS/Security software/etc., and all driver discs -- this means Windows or Linux drivers or both, whatever applies -- add $0)
Other options (OS disc only, all software discs only, driver discs only, etc. -- add $0)
For some computers, Dell does not include the reinstallation discs. Even if Dell offers them, Dell charges extra for us to get them. In fact, the only time I seen reinstallation discs being offered without charge were for Dell XPS desktops with the flashy lights -- that is, the Dell XPS 600, 700, and 710 systems, for those ware the only systems to offer operating system options like "Microsoft Windows XP Media Center WITH REINSTALLATION CD".
Also, most of the time when software reinstallation discs are not included, driver reinstallation discs (such as XPS flashy lights, as well as printers and monitors) are not included either. Therefore, don't just include the software reinstallation discs -- include as well the Windows/Linux drivers for the hardware (depending on the OS purchased with the computer, if any, which in turn depends on the user's preferences).
Besides, Microsoft as well as ALL software companies include the discs when you get the software seperately, so why can't Dell do the same when the software is preinstalled...?
Customers no longer have to pay extra for re-installation media.
21520
Design & Form Factor
Desktops and Laptops submitted by logi
02/16/07 **PARTIALLY IMPLEMENTED**
This forum is a great idea to get Dell back to #1.
What I like to see is new and innovative styling across the board on notebooks and desktops. Dell's product line looks 5yrs old and needs a total refresh.
As you can see Apple Inc. is winning conumers hearts because Apple owners are actually proud of displaying them in the living rooms instead of hiding them. Get rid of that XPS desktop design that thing is so ugly.. and come up with something consumers would be proud of displying in their media rooms.
Also I would like to see Dell create a sleak new design for a media center box so we can utilize vista home for the entertainment room and display it next to my audio and video units.
Thanks for listening Mr. Dell.
Hope_l talks about how passionate we are about design in this thread. To read more about how this idea is being put into action click here.
22996
Silent / Quiet Computers: Sound levels in decibels
Desktops and Laptops submitted by pchris
02/17/07 **REVIEWED**
I'd like Dell to provide the sound level in decibels for each of their desktops, under max load as well as at idle.
How a manufacturer can produce an expensive computer, and then have the user acoustic experience of that computer dominated by the noise generated by a cheap fan worth just pennies, for the entire lifetime of that computer, is incomprehensible. Computers are noisy when brand new, but those cheap fans begin to rub and oscillate and make additional annoying noises, frequently within a short period of time of purchase.
Personally, the peace and quiet of my personal workspace is very important to me, it's my sanctuary from the world where I can focus and be creative. To have that experience disrupted by cheap fans is sad, especially when slightly more expensive fans and some reasonable design would solve the issue. Another reason why I consider buying an Apple.
If the cost of a better sound design and fans is significant, it could be an extra cost option.
In general, Dell provides noise data of its products in the Environmental Datasheets. Tests are conducted according to ISO standards in a NVLAP accredited acoustics facility. Click here for more details
35927
No OS Preloaded
Linux, Operating Systems, Sales Strategies submitted by agreer
02/17/07 **PARTIALLY IMPLEMENTED**
I have a XP Pro retail copy, will soon buy retail vista, I also like Linux: Make WINDOWS-FREE, and OS-Free an option for more than just expensive business lines.
Dell has systems available that do not have an OS pre-loaded called N-Series line. You can check them out at www.dell.com/nseries.
86050
 track my votes
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