ccarrigan

List implemented ideas under the tab "ideas in action"

IdeaStorm submitted by j.bandringa 07/15/07 **PARTIALLY IMPLEMENTED**

I would like to have the implemented ideas moved to the tab "ideas in action". I would expect to find them there in the first place. Currently what you find there is news about improvements made because of IdeaStorm. Implemented ideas till now stay in the regular list of ideas. I suggest moving the current content of “ideas in action” to a new tab called “news” and replacing it by the implemented ideas.


Ideas for Dell products and services (not necessarily IdeaStorm site improvements) can be found in our Ideas in Action blog! Check it out.
8 Comments »

Smaller Power Bricks

Laptops submitted by drew08867 06/28/07

I know they've gotten smaller with the new line of inspirons, but lenovo's are still something to be rivaled. What is the point of having a thin/light laptop and a heavy power brick you have to carry around with it? 4 Comments »

Option to choose between Linux or Windows on all the pc's

Operating Systems, Desktops and Laptops submitted by pacsum 07/13/07

I want to buy the 1501 (here in costa rica) but I must pay extra for a Vista license which I won't use because I use Ubuntu. It would be nice that Dell offered Ubuntu as an option on all their PC's, but I guess it's also a good bussines to sell licenses. 4 Comments »

Dell donate old hardware to charity : "Computers for Africa"

Advertising and Marketing, Environment submitted by badblood 07/14/07 **REVIEWED**

The mission of Computers for Africa (CFA) is promoting sustainable Information and Communications Technology (ICT) development in rural African communities.

Donating computers for re-use is a more productive form of recycling.

http://www.computers4africa.org/
Re-use of technology is important to Dell and currently partners with the National Cristina Foundation. We will continue to pursue expanding the donation program as product recovery programs grow.





6 Comments »

Options Available in USA Should be Available Everywhere

Dell, Sales Strategies submitted by icediver 07/10/07

I live in Canada and was under the impression that Dell offered the "No OS" option on all systems. I tried to order an Inspiron 1521 with no OS and was told I couldn't. An e-mail exchange with Dell customer service revealed that the option was only available for all systems in the USA. In Canada, and I assume in other countries as well, it is only an option for selected systems.

There is no logical reason for this type of regional discrimination. Dell should make all options that are available on a system available in all countries, not just the USA. 6 Comments »

Linux Printing Solutions

Linux, Printers and Ink, Service and Support submitted by jfelisky 02/21/07

I have a Dell 3100cn laser printer, which was a nice purchase until I dropped Windows XP and moved to OpenSuSE on my home computer.

I've tried a lot of different message boards looking for a way to keep that printer, but I'm so frustrated with Dell's lack of Linux support that I have to consider HP, since the LaserJet family is more broadly supported. 53 Comments »

Advertise Ubuntu a little more loudly

Advertising and Marketing, Linux submitted by zhinker 05/16/07 **NOT NOW**

I may be wrong about this but it doesn't seem to me like Dell's done any sort of advertising at all for the new Ubuntu pc's that it'll be rolling out soon, except for it's initial declaration I haven't heard a word about on any non-linux media (everyone using linux knows about it of course).

Unless Dell is planning on marketing this solely to linux users, it might want to let the rest of the world know that it's going to be selling Ubuntu soon (a simple photo and note on their website would be enough to make a bunch of pc buyers at least interested, and the ad wouldn't even cost anything). The problem with going after only current linux users is that you're substantially lowering your market base (which of course, is already pretty low--I realize this is just an experiment) to people who might already have pc's their perfectly happy with for the next couple of years, and I'm also worried that this perceived lack of interest might give Dell, and hence other pc manufacturers, the idea that selling linux computers is still a failing enterprise.

That's my 2 cents 28 Comments »

Extend offers like Linux pre-installation to the UK & Europe

Dell, Linux submitted by leftcase 05/03/07 **PARTIALLY IMPLEMENTED**

First of all - well done Dell for listening to the people and making some brave decisions about the operating systems you provide your computers with.

Supplying pre-installed Linux (and XP instead of Vista for that matter) goes a good way towards giving customers what they want.

One thing that is slightly irritating however is that none of these offers are available outside of the US. Browsing through peoples comments, blogs and the Dell forums reveals that many people from the UK (for example), want the opportunity to get pre-installed Linux on their new Dell PCs.

The UK and Europe marketplace is not insignificant, and many people feel that you should extend your offer to this market too.


Please see Ideas In Action for additional information. Ubuntu Linux in other countries is coming soon.
21 Comments »

Switch to New Lithium-Sulfur batteries: Carries a longer charge, double the lifetime, Environmentally friendly, no toxic heavy metals, cheaper to produce, lighter weight

Environment, Laptop Power submitted by reg 06/10/07

Recharge Lithium-Sulfur over and over again. Sulfur is cheaper than heavy metals, and friendly to the environment. No toxic metals, and also better performing in colder temperatures. Lithium-Sulfur batteries also weigh less than Lithium Ion batteries.

More Power, Lower Costs, Safer for the environment, Easier to carry:

Lithium-Sulfur Batteries.



We Need A New Source of Power! MORE POWER! 13 Comments »

LED Back Lighting

Monitors and Displays submitted by drew08867 06/28/07

Dell should transition all monitors to LED back lighting. More cost effective (in terms of energy use), greener, longer life. 11 Comments »

Make the dell ubuntu models available through the main webpage

Dell Web Site, Linux, Sales Strategies submitted by rajeevbhatta 06/19/07 **UNDER REVIEW**

Instead of having the model listings on a different webpage ( www.dell.com/open) have these models available from the product search you have on the main page or a link available through the main page (www.dell.com)

When I go to dell.com and I search for the product model numbers I never can find them I have to go to the other page and then I see it. The only thing I saw on the main page is a small flash ad which then takes you to the page.

Why cant you place these models with the other models on your page.........





30 Comments »

Ubuntu on 12.1 or 13.3 inch laptops

Linux, Laptops submitted by miceagol 05/31/07 **PARTIALLY IMPLEMENTED**

Preload Ubuntu on your 12.1 (XPS M1210) or 13.3 inch (XPS M1330) laptops. As it is now, there's only one choice for a laptop, and that choice is not a light laptop. The 12.1 inch and 13.3 inch laptops are much better to carry around than heavy 15 inch++ laptops.




Check out the Idea in Action update.
73 Comments »

Recycle & refurbish old Dell PCs back to Dell for 10% discount

Environment submitted by reg 05/18/07

Recycle your old Dell back to Dell for a 10% discount on new equipment. Dell can then secure overwrite erase the hard drive, install Ubuntu + hardware drivers, then donate the hardware to unemployment, food stamp, and welfare offices Nationwide. The social services offices then can pass out the refurbished used equipment to its clients, and Dell can be given BIG tax breaks by the State and Federal Systems.



1. Recycle - Turn it in, don't landfill it.
2. Reuse - There is still life left in that old hardware
3. Reduce - Buy new electronics less often, get 5 years use out of every PC.
4. Refuse - wasteful spending, wasteful practices & wasteful companies.
5. Refute - Once wasteful practices or procedures are identified, correct the problem with Action! 58 Comments »

Dell Ubuntu for Europe

Linux submitted by yesmathew 05/03/07 **PARTIALLY IMPLEMENTED**

Dell announced to pre-load Ubuntu on Notebooks and Desktops for US market. What about for Europe? We want for Europe market too... users from Switzerland, Germany, France, UK, Austria, Spain, and others are requesting the same.


See the blog post in Direct2Dell re: Ubuntu in UK, France and Germany; Dell/Red Hat Solutions & More.
85 Comments »

Always include all software and driver reinstallation discs for free (or at least let us get the option to)... don't make us pay extra

Software submitted by winoffice 05/01/07 **IMPLEMENTED**

Always include ALL software AND driver reinstallation discs for FREE (or at let us get the option do get the for free if we want as follows)...don't make us pay extra in case that we have a disaster and need to reinstall from scratch...!

No Discs Included (Included In Price)

All Discs Included (this means everything -- all software discs -- OS/Security software/etc., and all driver discs -- this means Windows or Linux drivers or both, whatever applies -- add $0)

Other options (OS disc only, all software discs only, driver discs only, etc. -- add $0)

For some computers, Dell does not include the reinstallation discs. Even if Dell offers them, Dell charges extra for us to get them. In fact, the only time I seen reinstallation discs being offered without charge were for Dell XPS desktops with the flashy lights -- that is, the Dell XPS 600, 700, and 710 systems, for those ware the only systems to offer operating system options like "Microsoft Windows XP Media Center WITH REINSTALLATION CD".

Also, most of the time when software reinstallation discs are not included, driver reinstallation discs (such as XPS flashy lights, as well as printers and monitors) are not included either. Therefore, don't just include the software reinstallation discs -- include as well the Windows/Linux drivers for the hardware (depending on the OS purchased with the computer, if any, which in turn depends on the user's preferences).

Besides, Microsoft as well as ALL software companies include the discs when you get the software seperately, so why can't Dell do the same when the software is preinstalled...?
Customers no longer have to pay extra for re-installation media.




89 Comments »

Provide Linux Drivers for all your Hardware

Linux submitted by gergnz 02/19/07 **IN PROGRESS**

I don't care whether the OS is pre-installed or not, I want all the hardware to be totally supported in the Linux kernel without in mucking around. I currently have a Dell M1210 and I wish the modem would work, just in case I need it. The web cam would work, just in case I need it. At least the Intel wireless card is totally supported. Thanks Intel!!
Drivers are available for Linux to make some but not all hardware work. We continue to work with our partners to provide for better hardware support. See more specifics from john_h.




186 Comments »

Make Dell Ubuntu PCs available to businesses and non-profits

Linux, Sales Strategies, Small Business submitted by wyleyr 06/20/07 **UNDER REVIEW**

Dell is apparently not yet willing to sell Ubuntu-based PCs to business users, non-profits, or other organizations larger than a "home office." See this Ubuntu forum thread for more:

http://ubuntuforums.org/showthread.php?t=478975

If Dell is serious about offering "choice" to consumers -- the main reason that they're offering up Ubuntu -- they ought to offer it to all their customers, including commercial and non-profit organizations.

Perhaps the greatest barrier here is that these other customers often require different support contracts than home users. It wouldn't be necessary to offer the same support options to organizations that purchase Ubuntu PCs as are offered to home users, or to organizations that purchase Windows PCs. (Perhaps Dell doesn't need to offer any support at all, except for hardware; as long as Canonical can support these organizations.) But they ought to at least have the option of buying the boxes, even if they have to get support in a different way.











15 Comments »

Same discounts available on Ubuntu and Windows

Linux, Operating Systems, Sales Strategies submitted by jonsmirl 06/12/07 **PARTIALLY IMPLEMENTED**

I'm ordering a Vista XPS 410 right now. I wanted a Ubuntu one but I'm going to throw away yet another copy of Windows. The Vista XPS 410 has $200 off today and free ship for a total of $869. The identical Ubuntu machine is $1019 plus $29.99 shipping. So today Ubuntu costs $170 more than Windows instead of $50 less. Why can't I have the same discounts on the Ubuntu machine? 50 Comments »

Sell Linux PCs Worldwide - not only the United States

Linux, Sales Strategies, Desktops and Laptops submitted by ergo 05/02/07 **PARTIALLY IMPLEMENTED**

Dell has now decided to sell computers with Linux pre-installed. GREAT MOVE! But for the moment, it only concerns the US... Here outside the US, we can't wait to buy a pre-installed Linux Dell PC! Please sell Linux PCs worldwide!


Check out the details on Dell Linux systems worldwide!
524 Comments »