Latitude E retro-compatible with D/Port
Accessories (Keyboards, etc.), Latitude products submitted by cestuila
Feb 11
Hi,
I, can't wait to see the new Latitude E range. However I have 2 fears:
- that they come too late for us to have the option to buy them with Windows XP (or that DELL offers drivers so we can downgrade from Vista Business to XP)
- that they come with a new range of docking stations. I think this is necessary, in order to include new ports (eSata, Display Port,,,) in these new docking stations, HOWEVER, I really hope that the Latitude E can be compatible with the D/Port, D/Dock, etc. that we already have.
Thx
130
Cla-ri-ty & Co-he-rence!
Advertising and Marketing, Dell Web Site, Sales Strategies submitted by cestuila
Feb 13
Clarity and coherence is what DELL needs!
- First of all:
Why is it that the Australian (or sometimes Hong Kong) website always have new products and features before all the others??!
=>
. Either, you launch the new product/feature at once everywhere,
. either you wait before you are actually able to launch it everywhere,
. either you INFORM, saying something like: "it is now available in Australia, and will be available in the X,Y,Z countries at such and such dates".
- Second:
Beware of your distributors!
Someone (in another thread) is suggesting that you sell through new distributors such as Fnac. That's a great idea!
But so far, you're selling through Carrefour. Why not. But LOOK! They've been selling DELL products for less than 2 months, and they're already selling an Inspiron 1721 with an Intel Penryn T8100 processor! :
http://www.boostore.com/Carrefour/Produits/portable2/defaut?Prod=M00033377&CC={ (the link is now dead, it seems it has been removed by Carrefour)
=> This raises at least 2 problems:
. Why don't we have the Penryn processors available on the French DELL website if Carrefour is able to sell DELL laptops with those processors???
. Since when is the Inspiron 1721 (AMD-based, just like the 1521, 1421, etc.) compatible with a Penryn T8100??? Don't you have a look at what your only French distributor writes on its brochures/website about your products before you let them publish that information??
210
Driver ISO
Dell Web Site submitted by mhousewright
02/23/07
It would be nice if the original ISO for the driver cd was posted to the Dell support website for the customer that don't have the cd available. I know it's less size to download the individual drivers but the customers that need to go to alternate location to download the drivers and then take them to the dial-up computer would really benefit from this. If not the original ISO, then why not a general collection of the drivers as an ISO file that is up to date. Thanks for listening Dell.
120
Dissipate heat from the back of the LCD; not the laptop's bottom
Accessories (Keyboards, etc.), Monitors and Displays, Laptops submitted by endolith
06/10/07
The name for these devices has been changed from "laptop" to "notebook", because the bottoms of these things get so hot they slow cook your legs if you try to hold them on your lap. I've been using mine with a big cloth pad underneath since I got it, and it still heats up my legs.
The problem is that the heat is designed to dissipate mostly from the bottom. That's why the modern Dell laptops have little rubber bumper feet, so that, theoretically, you'll use it on a table and the fan will draw air past the bottom surface of the laptop. Back in reality, everyone just uses them on their laps or couches and the little rubber feet break off and get lost.
What you should do instead is route the heat to fins on the back of the LCD, where it will easily be dissipated. (You know, the part that's almost vertical, prone to convection, and always exposed to the environment instead of legs?) The parts that contact the lap should then be thoroughly insulated.
Options for routing the heat into the LCD:
- Actively liquid-cooled laptops with little pumps and such.
- Passive liquid heat pipes using alcohol or other working fluid that condenses in the heatsink, drips back down by gravity into the main body of the laptop, is warmed and evaporated to flow back up and be cooled in the heat sink, etc.
- Active air cooling with the normal laptop fan blowing air into open ducts that go up the LCD housing
- Very passive cooling that just leaves open ducts for air to naturally convect up the LCD housing like a chimney.
For connecting the main body to the LCD: - Rotational coupling built into or coaxial with the LCD's hinges
- Flexible hoses
1150
Matte (NOT TrueLife) Display on XPS m1330
Monitors and Displays, XPS products submitted by mw
06/27/07 **UNDER REVIEW**
The XPS m1330 seems to be the perfect machine, aside from a few imperfections (no Gigabit Ethernet, for example). However, there is one feature that is an absolute dealbreaker for me--the glossy TrueLife screen. I remember the day before the shiny screens, and what a beautiful day that was.
If the XPS m1330 were available with a matte option (along with LED backlighting, of course), I would order one right now. I just don't think I can deal with the TrueLife panel.
1170
Quality Checks by Humans
Service and Support, Desktops and Laptops submitted by lambchops468
08/31/07
I ordered a Inspiron 1520 and I am fed up with the issues:
crashed hard drive (first 6 days) (I will forgive this one, happens on every manufacturer, its just luck)
vibrating optical drive (shakes entire notebook, abnormal, new one fixed it)
Grainy Screen
Headphone Noise
Casing Defect (bulge in case seam, can see inside notebook)
I think that dell should instute a quality check system on the computers they ship out. Not just tests that can be run on the computer automatically, but a actual person physically inspecting/testing the function of the notebook such as:
- Grainy Screen/backlight bleed (go get a HP laptop and see the difference, go to the store)
- Headphone Noise
- Casing Defects
- Optical Drives that make too much noise
- squeaky keys
- and other issues that cannot be detected by a hardware check running on a CPU
If you do not have the finances to create such a program, then you can add the service as part of the warranty, with a garuntee that the devices that are checked will not have problems on arrival. (So therefore the QC is optional)
This will actually make/save money because people like me won't have to send their laptops back and forth wasting your shipping money/technician fee replacing parts that would be replaced anyway at the quailty check program.
you could also send a special survey to early-adopters to identify the biggest problems in a new computer line and check those at quailty check, certifying those parts free of defects.
1000
Dell should discuss the rumored ultraportable with us
Latitude products, Laptops submitted by jervis961
Jan 17
There has been much speculation about a leaked picture of a possible upcoming Dell ultraportable. Some say 13.3 inch others think it is 15" and some even speculate it is the 16" from the XPS they showed at CES. Upon magnification you can see it has the following visable: Slot load DVD, 2 USB, Ethernet and 2 other ports (display port and power?) on the left side. Also visable is built in web cam on the LED lit screen. It doesn't appear to have media buttons or a fingerprint reader.
The guys in marketing and developement must be getting sick of being scouped by Engadget and with all the flack they have gotten over the other recent releases (XT, M1330 and M1530). Why not create some good PR, scoup Engadget for once and find out some of the complaints while there is still time to tweak the system. Discuss this system Dell as it can only lead to a better product and greater buzz for it in the process.
1010
Alter the cooling design on laptops to actively cool the ram
Laptops submitted by eaglewonj
Jan 24
On my XPS M1710, the ram chips are clearly warm after a gaming session, as are other parts of the bottom of the chassis. Perhaps the cooling could be augmented to allow for active airflow across the ram to keep the laptop cooler. Not only would this cool the all important ram, but on this model at least, it seems it would remove the biggest lap offending heat source on the laptop.
230
Give XPS Notebooks Gigabit Ethernet
XPS products submitted by croftki
Feb 17
I understand that Dell market research says home users in general are not interested in gigabit ethernet for home networks. Those who pay for the premium design in the XPS line, however, are more likely to want gigabit ethernet. I would rather buy something more exciting than a business class notebook, but I want to build on my home technology with each purchase I make. XPS Notebooks unfortunately do not help me do this. It seems my only option is to buy a Latitude.
5380
Allow LCD screen of a Laptop to be turned OFF - provide a power button
Laptops submitted by greatidea
Feb 18
Allow LCD screen of a Laptop to be turned OFF - provide a power button.
I observed that we can save a lot of battery power by turning off the screen. But when would we like to do that ? Yes, when we want to just listen to something while not watching or working on our PC, for ex. listen to songs (use it like a music player) or just when we want to do some long s/w installation,/maintenance but still save batteries. In such cases we can turn could be able to turn off the screen to save power.
Encourage Dell to make this change guys !
310
RAM in notebook
Linux, Laptops submitted by luigiza
Feb 18
When DELL will sell notebooks with more then 4GB RAM.
I think there is a market for this kind of machines.
Many people (SW developers) works with more than a single OS.
My ideal notebook: CentOS Linus + VMware and on top of this stuff the OS's and applications I need.
4GB RAM are not enough.
80
Stop Ripping Off Your Customers!
Dell Web Site submitted by aikiwolfie
Feb 23
Okay I've had it with Dell! Time and again they manage to some how make what should be the simplest of things irritatingly difficult!
I thought the remote control that comes with the XPS M1330 was also standard on the M1330n. It is after all mentioned in the information page Dell has posted on their own web site for the XPS M1330n. Which is just a modified version of the M1330 page and still has M1330 as the title.
I would like Dell to start being honest with it's Linux customer base and tell us exactly what we're getting and what we're not getting when we order an N-series variant of a Dell product. Even the user manual for the M1330n is an M1330 user manual which constantly refers to Windows Vista and makes no mention of Ubuntu at all!
I now have the unenviable and laborious task of fighting with Dell Customer Support for a component of my M1330n notebook that so far as I can see Dell has always tarted as being STANDARD in the M1330n. I also have to check my invoice which just arrived today and the order details i saved at the time I orded the notebook. There is also no option on the Dell.com UK Open Source PC configuration site to either include or exclude the remote control.
I know a missing remote control might seem trivial. But Dell seems to pull this sort of stunt too often.
Just for the record this is how Dell deals with a complaint. They pass the buck to the next guy. Will the next guy also pass the buck? Good customer support doesn't involve customers running round the houses!
"Dear *name removed*,
Thank you for contacting Dell online customer service
As per the records the remote control is not a part of this order and you've not been charged for the same.
Please contact our part sales team on 0870 907 5083 and they will do the needful.
Regards
*name removed*
Dell Customer Service
Customer Service Frequently Asked Questions please log on to the below
www.dell.co.uk/help<
This is a lot of hassle I shouldn't need to be going through! I will obviously not be ordering from Dell again! And what exactly is the needful? Charge me more money for something I should have had in the first place? Talk about being totally unhelpful!
270
Dell Kiosks
Sales Strategies, Simplify IT submitted by jandern3
Mar 2
This is an idea that has surfaced before, but the reasoning behind my idea I believe is slightly different. Dell needs to match Apple's attempt at first hand service in BestBuy. The Dell rep should be quickly able to suggest computer specs based on simple customer requests such as; speed, lightweight, gaming, movie viewing, memory storage, etc.
This rep should then go through the online ordering process with the customer. This would therefore continue to enable Dell's "just in the knick of time" supply chain strategy, but would also give the customer the one-on-one person service that so many people desire. I believe that Dell is losing way too many customers based on the fact that the personalized-ordering process is a little too complex for first time PC buyers.
90
Provide Dell computers for stage props.
Advertising and Marketing submitted by doctorcox
Mar 12 **ALREADY OFFERED**
Movies, TV shows and commercials are seen by millions of people every day. It would be good if these people were looking at DELL computer equipment whenever the scene requires a computer. This would be--almost--free advertising.
Our Marketing Department is constantly looking for innovative ways to get Dell on TV, in movies or in the public eye.
130
Dell improve your Crystal monitor offerings (as well as all of your other monitor offerings)!
Dell, Monitors and Displays submitted by winoffice
Mar 12
Take a look at this Dell Web page for the Dell 22" Crystal monitor. I have to say that I really like it for its slim and transparent design, and because it has speakers included so I would not have to buy them separately.
BUT I WILL NOT BUY IT, because you do not offer a 1920x1200 screen resolution on it! I also will not buy it because I am forced into getting an integrated webcam with it, I will not use it, and I will not pay for what I will not use!
And about the screen resolution, Dell offers a 1920x1200 screen resolution on its 17" notebook displays (the Vostro 1700, whose display options are on the end of the page, is a 17" notebook, and on that page "WUXGA" means 1920x1200).
And yet for some reason Dell offers only a 1440x900 screen resolution on its 17" desktop displays (they offer 1920x1200 only on the monitors that measure 24" or greater).
So Dell thinks that desktop users have less vision than notebook users? Or Dell thinks that I sit close to my notebooks, but not to desktop monitors? I can tell you that the answer to both of the previous questions is no! I use both desktops and notebooks and of course my vision is the same, no matter which of those I might be using at a given instant. And I sit close BOTH to notebooks AND to desktop monitors.
If Dell can offer 1920x1200 on its 17" notebook displays, then they can definitely do the same for 17" desktop displays.
And why so you offer the Crystal monitor only in the 22" screen size? I would like to see other screen size options as well.
And finally, if you can offer integrated speakers on the Crystal monitor, then you can do the same for their other monitors.
So what are the ideas?
1. Offer a 1920x1200 screen resolution on all of your widescreen monitors that measure 17" or greater in screen size, and not only those that measure 24" or greater.
2. Let us opt out of getting the integrated webcam on the Crystal monitor.
3. Offer the Crystal monitor in more screen sizes. Keep your current 22" model, and add to your Crystal line of monitors greater screen sizes (24", 27", 30") as well as smaller screen sizes (17", 19", 20").
4. Offer integrated speakers on all monitors, and not just the Crystal monitor.
And by the way, this idea is partly related to an earlier one of my ideas, but this is not an exact duplicate of that idea. For whereas that idea talks specifically about screen resolution, this idea covers much more monitor issues than that.
120
Centrino 2 for Latitude XT
Latitude products submitted by burton123
Mar 16
Maybe if Dell put the Montevina (aka Centrino 2) into the Latitude XT and debut it at around $2200 it might be worth the price. The current system is running a platform that is nearly a year old at this point in time (March 16). They should also aim to release this product very soon after the Centrino 2 ship date. No point in waiting a full year again before people can buy it.
I think paying that kind of price for the old parts is a bit hard to swallow, business user or not. And believe it or not, probably the fastest growing segment of convertible tablet users is university/college students.
Whether the user needs the power or not should not be part of the equation when putting the system together, it's whether the end user sees value in the product. And a $1000 premium (over a similarly built Lenovo X61t) for a VERY fancy touchscreen that will be wonderful a year from now, is a too steep a price to pay to offset components that are a year old.
270
|
|
Saved Items
