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530

Match HP's Vista refund of $200 for people who reject the pre-installed Vista EULA.

Operating Systems submitted by jmxz Jul 21

It looks like HP is now refunding $200 to people who reject the pre-installed Vista license agreement

I went down to Best Buy and picked up an HP dv6815nr since it was on sale for $599.99+tax. After powering it up, I was confronted by the Microsoft Windows Vista EULA and the HP EULA: ... [long story].... I received a check from HP in the mail for $200 on 7/17/08 ... So, world, it CAN be done - this is ~34% refund bringing the total cost of my laptop to $399.99+tax. Don't take NO for an answer. Know your rights and enforce them, or you may one day no longer have them.


Idea: Match the refund HP's giving for people who reject the Vista EULA.

(note that this idea is about the dollar-value of the discount; and shouldn't be merged into the ideas about making the process easier) 4 Comments »

86070

No OS Preloaded

Linux, Operating Systems, Sales Strategies submitted by agreer 02/17/07 **PARTIALLY IMPLEMENTED**

I have a XP Pro retail copy, will soon buy retail vista, I also like Linux: Make WINDOWS-FREE, and OS-Free an option for more than just expensive business lines.


Dell has systems available that do not have an OS pre-loaded called N-Series line. You can check them out at www.dell.com/nseries.

459 Comments »

2310

Don't put the Dell logo upside down on the Mini Inspiron

Laptops submitted by jervis961 May 29

I didn't notice this last night as I was checking out the pictures of the new Dell Mini but it was pointed out by JamesWeb on Dell's "yourblog" that the Dell logo is upside down.



Please don't leave the logo like that, it looks bad. 83 Comments »

1200

Quit forcing McAfee subscriptions

Software, Laptops submitted by kyliemanders Jul 26

I bought a 15" Studio laptop and was unable to order WITHOUT the McAfee $79 per year four year subscription. The first thing I do is uninstall. I would prefer to use Windows Defender. 6 Comments »

12540

Tell us what WiFi chipset a laptop has.

Broadband and Mobility, Dell Web Site, Linux, Laptops submitted by tonyb2006 08/29/07 **UNDER REVIEW**

Tell us the WiFi chipset used in a laptop before we buy it so we know if the WiFi chipset supports a feature we want, or if it supports Linux or another operating system that we intend to use. The WiFi chipset being like "Intel ipw2200" or "Broadcom BCM4306", or "Ralink rt2500".







19 Comments »

24110

Backlit Keyboards

Accessories (Keyboards, etc.), Sales Strategies, Desktops and Laptops submitted by rarmasu 02/21/07 **PARTIALLY IMPLEMENTED**

I find myself many, many times in dark or poorly lit environments having to guess the various keys - would be fantastic to have a backlit keyboard - with backlit individual keys as the best option.

I would actually pay extra for that convenience if the option was available.
This could be done for desktops or notebooks.


Check out Vida_K's comment below on the New Latitude.
300 Comments »

140599

Pre-Installed OpenOffice | alternative to MS Works & MS Office

Software, Desktops and Laptops submitted by dhart 02/17/07


Provide OpenOffice.org for free pre-installation alongside Microsoft Works and Microsoft Office. OpenOffice.org is more capable than Microsoft Works, and a serious competitor to Microsoft Office, at a fraction of the cost (it's free!)

OpenOffice.org can open, create, edit and save Microsoft Word, Excel and PowerPoint files.

Provide as OPTIONS for pre-installation many other high-quality free software programs such as:
- Firefox: web browser with popup and privacy controls; say goodbye to Internet Explorer infections!
- Thunderbird: email program with free anti-spam and privacy controls
- Pidgin: instant messaging all-in-one program for popup-free MSN, Yahoo, AOL and others
&nsbp;[ed: GAIM was renamed Pidgin in April 2007 to settle the issue with AOL's trademark on AIM]
- PDFCreator: creates Adobe PDF files from any program
- Scribus, Inkscape & GIMP: desktop publishing, freehand drawing & powerful image editing
- Audacity & VLC: multi-track audio editing & universal all-in-one media/video/movie/DVD player
- Stellarium & Celestia: planetarium viewer & outer-space mapping, like Google Earth, but for our Solar System

Pre-installed quality free and open source software drastically lowers the cost of new PCs, and helps prevent software piracy. Cast your vote for Linux and other free software. Cast your vote for the Universal Education PC [ed: article removed/merged by dell_admin] utilizing free software.

CHOICE is what consumers want on their new PCs, not annoying surprise circus-ware (the typical smattering of confusing 3rd party popup-infested software found on most new Dell PCs). Quality free and open source software is well behaved, and may be legally pre-installed on PCs, and legally shared with friends and family, sharing is encouraged! Cast your vote for consumer CHOICE and public transparency at Dell.
574 Comments »

24460

There should be an option of having no trialware on all computers

Software submitted by jervis961 08/23/07 **REVIEWED**

Here is a news article about trialware and how Dell feels that regular customers want it but small business ones do. Do they not look at the ideas here?

"Not interested in all of the trial software that clutters up new PCs? You're not alone: According to Dell's recent research in both focus groups and broader surveys, small-business users overwhelmingly view trialware as an irritant, not a benefit. That research has led Dell to axe the extras from its new Vostro line of small-business desktop PCs and laptops. Eliminating demo applications is a major step for Dell, which has caught flack for the quantity of trialware on its consumer PCs. (One frustrated customer went so far as to develop a "Decrapifier" utility. The company says that consumers who buy PCs for personal use do express interest in preloaded trial software, but that small-business users have different needs. By eliminating the trialware from Vostro machines, Dell says it has cut the system setup time in half. For now, Dell is the only major PC manufacturer to ship small-business systems without preinstalled trialware as a standard practice. (Some competitors, such as HP, allow customers to choose a no-trialware configuration.)"


Dell offers a broad amount of software choice and minimal software shipped. Read jeremy_f's post on the options we give our customers





149 Comments »

19620

Stop Overcharging on Notebook RAM

Sales Strategies, Laptops submitted by realskript 08/28/07 **UNDER REVIEW**

Dell really... REALLY need to stop overcharging... and when i say overcharing... i mean atleast double what you would pay to pick up the ram yourself.
On XPS Notebooks... you are charging $500 for 4GB of ram... when you could easily go pick them up at your local computer shop for $250... and pocket the other half of the $500...

It would be nice if dell could save the customers as well as the company itself this hassle.. and start charging NORMAL prices for an upgrade in RAM.

thanks =D

PS..... PROMOTE THIS!!!!











88 Comments »

18210

Use magsafe power connectors

Laptops, Laptop Power submitted by badblood 05/20/07 **UNDER REVIEW**

MagSafe power connectors, by Apple, are magnetic power connectors that pull out harmlessly when the cord is tripped upon.



They are very cool and quite sensible.





103 Comments »

26740

Put Ubuntu on the list of operating systems when building a PC!

Linux, Sales Strategies, Desktops and Laptops submitted by samb0057 08/10/07 **UNDER REVIEW**

Ubuntu is hidden in a dark corner of the website. I work in IT support, and I have a client who was having virus problems a little while ago. I fixed the problem by installing Ubuntu on their PC. Very recently they called me asking for advice on a new computer, I told them about your new offer providing Ubuntu pre-installed on PCs and they wanted to purchase, but could not find the section on your site (this person is a very basic user, doesn't know what open-source means, probably didn't even see the open source link). There is no way they would have found your Ubuntu section on their own.

I urge you to offer Ubuntu as a choice of OSes in the system configuration wizard, the only way to really sell Ubuntu is to offer Ubuntu as a primary option, rather than a hidden alternative. I personally am looking to buy a new laptop, and you guys have always been my number 1 PC manufacturer (I don't think I've ever bought a new retail PC except from you guys), but I feel that your Ubuntu offerings are lacking. If you offered Ubuntu on some of the great deals you offer on your home page, I would be willing to pay just as much as I would for a Windows Vista system and I probably would have already ordered.







158 Comments »

28110

Standardize Power Cables for Laptops

Accessories (Keyboards, etc.), Laptops submitted by badblood 08/27/07 **UNDER REVIEW**

Nothing is more annoying than laptop power cables that are not interchangeable from one computer model to another or from one brand of computer to another. Power cables have been standardized on most electrical applicances, including desktop computers for decades.

Make an effort to promote and implement standard power cables for laptops.


Please see dawn_l's comments below.
105 Comments »

7520

No more plastic wrap, please

Environment submitted by falbert May 22

In the last shipment of computers I received I was shocked by the amount of plastic wrap used for items like power cords, USB cables, VGA/DVI cables. Do these items really need to be individually wrapped in a plastic bag. I can just imagine the tons of plastic used by Dell annually...

Something to think about 103 Comments »

240

Wireless Control to Start and Shutdown PC

New Product Ideas submitted by badblood Jan 15

Make a little wireless controller to switch on, shutdown, lock or unlock your computer. Like the ones for cars....

16 Comments »

118093

Have Firefox pre-installed as default browser

Software submitted by robinjfisher 02/19/07 **REVIEWED**

Does what it says on the tin! Most people only use IE because they aren't aware of other browsers - they think Internet Explorer is the Internet! What would really drive take up of alternative browsers is if Firefox was pre-installed as the default browser so that when people look for the "Internet" in Windows, they are using FF.
Firefox advocates at Dell have initiated discussions and driven action around exploring alternative internet browsers and experiences. As you can tell from our response to the Linux community, open source continues to be a part of our conversations about new products and services.





1198 Comments »

120784

No Extra Software Option

Software submitted by ootleman 02/16/07 **PARTIALLY IMPLEMENTED**

Would love the ability to have a clean Vista install. No AOL software, no earthlink software, no google software - just a clean, original OS.


Check out jeremy_f's update on our current software options.


591 Comments »

310

To pursue GREEN, promote LINUX (or XP) over Vista

Environment, Linux, Servers and Storage submitted by phubert Jan 17

Linux is greener than Vista

[Microsoft] will try to force its customer base to migrate onto Vista, but moving to Linux instead might be a greener and more cost-effective alternative.

http://www.theinquirer.net/gb/inquirer/news/2008/01/17/linux-greener-alternat... 102 Comments »

570

Bring back DVI and better video card options on the Inspiron/"Vostro" line.

Inspiron products submitted by adorettic 08/13/07

The removal of a DVI port on all of the Vostro / Inspiron line is ridiculous. While the rest of the world is moving towards DVI dell is moving away from it. Also bring back the options for DX9 cards on these laptops because the current dx10 offering is worse than the card I bought on my Inspiron 9300. Leaving the DVI port only on the XPS laptops to force people to buy them is a really shady practice. Some people don't want to spend double the money of an inspiron 1520 or 1720 on an xps system to be able to play games playable on a 3 year old system. 3 Comments »

21852

Laptop Web Cam and Microphone

Accessories (Keyboards, etc.), Laptops submitted by terrymain 02/16/07 **PARTIALLY IMPLEMENTED**

All new laptops should have a built in web cam and quality voice recorder/microphone.


Webcams are standard on all XPS laptops and an option on all Inspiron laptops.




134 Comments »

460

Port Locations....

Accessories (Keyboards, etc.), Laptops submitted by benjesuit 08/30/07

Here are some ports that MUST be in the back of a Notebook.

AND NOT ON THE SIDE.

1. Power input jack.
2. 2 USB ports - at least. One for mouse / wireless mouse dongle. One for USB hub, etc.
3. HDMI/DVI/VGA - because the cables are thick.
4. Ethernet

Let's keep the desktop clean and not have cables coming out the sides of the notebook which takes up valuable space. Not to mention being an eye sore.

Thank you. 11 Comments »



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