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41881

Linux 2.6.16 ready (sticker)

Linux, Desktops and Laptops submitted by chiuchu 02/19/07

Hello,
How about a sticker like windows' which show that the PC is fully compatible with Linux ? A sticker with "Linux 2.6 ready" or "Ubuntu 6.10 Capable" or something like this. Thanks. 113 Comments »

9150

Don't make us buy Vista

Operating Systems submitted by icantseeyou 02/21/07 **IMPLEMENTED**

From all of the press I have read it is plain that Vista is a big bomb. To buy the cheapest version I hear it isn't even as good as XP SP2. At the same time you need at least 4 Gig to run it. Offer other options... I don't care if it's Linux, XP, or a rat running on a wheel. Don't make us buy Vista.

You can read more about this the OS options Dell offers here.






93 Comments »

1160

We still want XP!!!!!!!!

Operating Systems submitted by americasarmyrocks 09/15/07

What is with this "Vista Only Option" on computers. Dell should make ALL of their products avalible with Windows Vista in all editions, Windows XP in all editions INCLUDING Windows XP Media Center Edition 2005, and Ubuntu. 63 Comments »

11220

Make XP/Linux drivers available for all model even if only Vista is pre-installed

Accessories (Keyboards, etc.), Linux, Operating Systems submitted by vineets001 09/24/07 **REVIEWED**

There are good hardware models coming out. And only Vista is pre-install option. If people want to wipe off Vista and install XP or Linux, let them do that. Make a commitment to have the drivers available.


We're working on having drivers for the hardware we ship more widely available. Click here to learn more from john_h.





29 Comments »

2200

All operating systems on all platforms!

Operating Systems submitted by markvs624 07/09/07

Do just what the title says: offer all operating systems on all platforms with full support. Don't restrict Microsoft Windows XP Professional or Unbuntu to certain models.

Make the base price for all base operating systems the same: XP Home = Vista Home Basic = Unbuntu. No discounts at the entry level. No $50 cheaper for Unbuntu. No $50 more for Vista.

Give no incentive either way The same customers who buy XP Pro and Vista Ultimate now will still buy those versions in the future. LET THE CUSTOMER DECIDE. 48 Comments »

290

Dell's XP vs Vista page is misleading - Reviews suggest XP performance is better.

Advertising and Marketing, Operating Systems submitted by jmxz 04/20/07

.

[EDIT: This Idea Was Implemented; and can be marked as completed]

Yes, it's cool that Dell sells XP again. But now it seems it's XP sales page is misleading

http://www.dell.com/content/topics/segtopic.aspx/winxp_inspn?c=us&cs=19&l=en&...

" Performance [vista-full-circle] [xp-half-circle] "
EVERY review I've read suggests that XP performance is worse than Vista -- especially on the low-to-mid-range machines you're pushing it

http://www.tomshardware.com/2007/01/29/xp-vs-vista/
"Windows Vista clearly is not a great new performer "
"Our hopes that Vista might be able to speed up applications are gone.

http://www.anandtech.com/systems/showdoc.aspx?i=2917&p=19
"it's very clear that XP is a better option for OpenGL apps right

http://www.ozhardware.com.au/content/view/18/1/
"Vista definitely seems to have a few performance issues...If you’re into your games I’d hold off upgrading for now,"
I could find dozens more reviews to back it up -- or other readers can contribute links and I'll add them here ---- but wouldn't it be easier to just fix the web page and not mislead customers? 12 Comments »

170

All computers should be offered with Vista and XP

Dell, Operating Systems submitted by sapphire678@yahoo.com 08/20/07

i know numorous people who would like xp back on new dell computers and i bet alot of other people would like to have xp bas an offer back on new dells. 7 Comments »

180

Offer computers running XP, but including an upgrade to Vista that can be done whenever a customer is ready

Operating Systems, Sales Strategies submitted by wallyhorse 05/10/07

A way perhaps around the current problems with Vista:

Tiger Direct is now offering computers that come with Vista, but are running XP where customers can upgrade to Vista when they want to. This perhaps is what Dell should also be doing, as those who still want XP now can get a computer with XP, but then can upgrade to Vista whenever they want to do so (with Dell providing the media for both in case someone has to completely reboot their hard drive).

Sounds like a fair compromise to me. 3 Comments »

2340

Better selection of Linux notebooks

Linux submitted by kasoroth 08/07/07

An Ubuntu notebook with higher specs would be nice. At a minimum, I'd want a decent monitor option (1920x1200 resolution), a decent NVIDIA video card option, and gigabit ethernet. I'd also prefer an AMD processor, and a price point about $50 less than an equivalent Windows system. 5 Comments »

3260

Don't make it difficult for people to find Ubuntu machines

Dell Web Site, Linux submitted by xivulon 08/09/07

Ubuntu is now shipped to Europe, but it is hidden away and not that obvious to find. If you did not follow the news, you would probably have missed it completely. What link do people usually follow when buying a laptop at dell.co.uk? They follow the most preminent links:

Notebooks > Home > Home Essential Notebooks

This is where they usually end up to: http://www1.euro.dell.com/content/products/features.aspx/notebooks_good?c=uk&...

The inspiron 6400 does come with Ubuntu, but do you see a "Select with ubuntu" button anywhere? I don't think so. If you want a Ubuntu machine you have to get there via a completely different route, by selecting the OS first (on the less visible left column) and then the machine... You can do that for XP too, but with XP you can also select the machine first and then the OS. Why is it not the same with Ubuntu? Moreover, if you click on the laptop image, it will automatically select Vista (thus giving it far more preminence).

So, I am glad Dell started shipping Ubuntu, but to me it looks like they only want to make informed geeks happy, while hiding the option to average joe. If Dell was really serious they should have Ubuntu listed in the customization section of each and every supported machine.

Customize your Operating System:

* Ubuntu Linux [subtract £30]
* Genuine Windows XP [Included in price]
* Genuine Windows Vista™ Home Basic - English [Included in Price]
* Genuine Windows Vista™ Home Premium - English [add £23.50]
* Genuine Windows Vista™ Ultimate (32Bit) - English [add £117.50]

There is already a conflict-resolution message, so you could easily signal incompatible OS/hardware choices. The above is what I call "choice", anything else is muddling the water. 6 Comments »

10330

Ubuntu on 12.1 or 13.3 inch laptops

Linux, Laptops submitted by miceagol 05/31/07 **PARTIALLY IMPLEMENTED**

Preload Ubuntu on your 12.1 (XPS M1210) or 13.3 inch (XPS M1330) laptops. As it is now, there's only one choice for a laptop, and that choice is not a light laptop. The 12.1 inch and 13.3 inch laptops are much better to carry around than heavy 15 inch++ laptops.




Check out the Idea in Action update.
73 Comments »

3200

Why Can't Dell Put Linux On Their Really Serious Notebooks?

Linux, Service and Support, Laptops submitted by kenjennings 08/09/07

These guys can do it...

http://www.emperorlinux.com/mfgr/dell/rhino/


Dell Latitude D830 or Precision M90

# up to 17" WUXGA w/ X @ 1920x1200
# Full Linux support: 1667 - 2333 MHz Core 2 Duo
# Full Linux support: 512 - 4 G RAM, expands to 4 G
# Full Linux support: 60 - 160 GB Hard Drive
# Full Linux support: DVDROM Drive, or CDRW/DVD Drive, or DVD+/-RW Drive
# Specification: 6.3 - 8.6 pounds
# Full Linux support: 10/100/1000 Mbps ethernet
# Full Linux support: 802.11a/b/g (54Mbps) WiFi
# Specification: Linux Pre-Configured (dual boot available)
# Specification: EmperorLinux user's manual
# Specification: Three year warranty & One year tech support

They've got everything working on Linux. Maybe Dell should partner with these guys to get a better selection of Linux-able Dell notebooks.
25 Comments »

13780

Downloadable, PDF format, full technical specs for all systems

Advertising and Marketing, Dell Web Site submitted by benjesuit 06/12/07 **REVIEWED**

Before I buy, I would like to have the options of downloading the full technical specifications of the system. Not just the brief specifications. Place a link under "tech specs" tab that allows you to view or download the full specification PDF file for those of us who care about and understand such things. This way everyone is satisfied.
We are looking to improve the specs pages by making them consistent across all product lines, provide more in-depth specifications and making them available in a printable format.





35 Comments »

9820

Dell's Website must work with Firefox running on Linux

Dell Web Site, Linux submitted by qgonjon 07/16/07 **UNDER REVIEW**

It's discouraging to have a Tier 1 vendor (Dell) selling Linux products and yet not really tailoring to Linux. Don't get me wrong Dell, I am not trying to take away all the good you have done. Offering Linux is a step in the right direction and I would like to see more steps taken in a monthly or quarterly basis. But, it seems that the basis for your current Linux promotion is for the Open Source enthusiast like me. I use Linux at home and at work as my main operating system. I use Firefox as my browser and I'm trying to order a Dell Inspiron 1420N. However, it seems that the embedded flash script that shows the different colors choices for the Inspiron is not working under Linux. It also shows that I can't see the different images thereafter. It works with Windows running Firefox as my vmware machine verified. But that is not the type of user that will most likely purchase a Linux laptop.

My request is simple. Can someone fix and verify that this page works well with Linux browser technology? So, that users can enjoy purchasing your Linux products and demonstrate that Dell really cares about their customer's operating system preference.

Dell I wish you the best in this venture as your success in this territory will help the Linux Desktop become a reality to the open source community.





73 Comments »

11750

Ubuntu on all models where it works

Linux, Operating Systems, Small Business submitted by jonsmirl 08/01/07 **IN PROGRESS**

I'm still throwing away copies of Windows. Recently I have ordered some Dimension 9200s from Small Business. All of these machines are running Ubuntu today without problem. They're being used to replace some PE400SCs that are starting to die. A 2GB quad core for $649 was too good a deal to pass up. It makes a great small server.

Please offer Ubuntu as a choice on all configurations where it works. I would have still paid $649 for the box and you could have kept the money you're sending to Microsoft.
We continue to explore different Linux opportunities on our systems. Check out daniel_j's comment below.




40 Comments »

28500

Standardize Power Cables for Laptops

Accessories (Keyboards, etc.), Laptops submitted by badblood 08/27/07 **UNDER REVIEW**

Nothing is more annoying than laptop power cables that are not interchangeable from one computer model to another or from one brand of computer to another. Power cables have been standardized on most electrical applicances, including desktop computers for decades.

Make an effort to promote and implement standard power cables for laptops.


Please see dawn_l's comments below.
108 Comments »

27180

Put Ubuntu on the list of operating systems when building a PC!

Linux, Sales Strategies, Desktops and Laptops submitted by samb0057 08/10/07 **UNDER REVIEW**

Ubuntu is hidden in a dark corner of the website. I work in IT support, and I have a client who was having virus problems a little while ago. I fixed the problem by installing Ubuntu on their PC. Very recently they called me asking for advice on a new computer, I told them about your new offer providing Ubuntu pre-installed on PCs and they wanted to purchase, but could not find the section on your site (this person is a very basic user, doesn't know what open-source means, probably didn't even see the open source link). There is no way they would have found your Ubuntu section on their own.

I urge you to offer Ubuntu as a choice of OSes in the system configuration wizard, the only way to really sell Ubuntu is to offer Ubuntu as a primary option, rather than a hidden alternative. I personally am looking to buy a new laptop, and you guys have always been my number 1 PC manufacturer (I don't think I've ever bought a new retail PC except from you guys), but I feel that your Ubuntu offerings are lacking. If you offered Ubuntu on some of the great deals you offer on your home page, I would be willing to pay just as much as I would for a Windows Vista system and I probably would have already ordered.







158 Comments »

21660

Make Linux and no Operating system standard options on all future products

Operating Systems submitted by jervis961 08/17/07 **REVIEWED**

OK Dell you have committed to supplying Linux options in limited form. Since you have laid the groundwork already here is the next step. Every new product you release that needs an Operating system should have Linux and also no Operating System as an option in the configuration along side Windows. Since you have to write drivers and test compatability for Vista when making a new product just make it compatable with Linux at the same time. There will no longer be a need for a seperate sections for Linux or no Operating system since all of the products will have the option. this will help make your site easier to navigate for you customers. You can also create an ACCURATE help me choose section for the OS choices.





Check out what daniel_j has to say on the options we offer.





188 Comments »

3820

Dell recommends, Ubuntu, like did with Windows Vista!

Dell Web Site, Linux submitted by oagostinho 05/29/07

I'll be very glad if Dell recommends Ubuntu too, like do with Windows Vista! Why not? Think about it! Ubuntu is the best open-source operating system out there for us!! See Ya!! Orlando Agostinho, Computer Engineer, Lisbon/Portugal 25 Comments »

1346

Ubuntu & Win XP Dual boot; Open office and Firefox /Thunderbird

Linux, Operating Systems - Multiboot, Desktops and Laptops submitted by bsteff 02/20/07

Sell desktops (and yes laptops) with dual boot of Ubuntu AND Win XP. My particular work environment cannot tolerate Vista and I don't like the control Microsoft is attempting to exert over my PC. Consumers are NOT mindless idiots!!! GEt rid of DRM. I will gladly pay for digital content and I will not sell/give it to a friend or acquaintance (read pirate/thief). GWA is bad enough with threats from Microsoft to crank up the pressure on non-genuine PC's. I am a physician and I control, to a large extent, at my hospital system what type of software we get in the form of PACS (computerized x-ray digital image viewing on local PC's - thin client) Almost all of imaging is now digital.

The threat of Microsoft DRM degrading images used for the critical diagnosis of patients is intolerable such that we are exerting considerable pressure on vendors to provide clients that run under open source. Why open source? Simplyu because it puts us back in control. If images are degraded and critical diagnoses missed, we docs and our patients are going to pay the price. Ubuntu, and other GUI's of LInux (such as Xandros) can let us avoid this. I run Ubuntu routinely and find it dependable and easy to use. I can trust it. Microsoft has lost my last shred of trust with Vista and its DRM and driver situation.

On another front, we in medicine are under tremendous pressure to cut costs. For a faculty of over 400 at my medical school and staff of about 1500, the cost of MS Office is tremendous. Open Office Org. software is a great help in this regared and even has features that MS Office does not offer. MS has lost our trust. We will probably all use Open Office Org in the future - so why not offer it as loaded at purchase time. I would be willing to pay a nominal fee, say $30-50 for the loading up of the software on my PC so htat i can use it immediately when I receive it.

Dell should know that the loading of all the JUNK software that comes on my PC's from Dell is a Large factor in my reluctance to order new PC's at shorter intervals, no matter what the technical hardware advances.

Brad A. Steffler, MD
Medical School Professor 2 Comments »



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