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How IdeaStorm Works:
Laptops submitted by therachitect 02/17/07 Dell laptops should come standard with Intel VPro technology. iAMT allows remote management and hardware level virus control yet this feature is suprisingly lacking in Dell laptops. 1 Comment » Surge-protection standard in notebook adapters Accessories (Keyboards, etc.), Laptops submitted by mikeweb 02/23/07 Notebook adapters are huge, they must have at leased a surge protection in it. Or there must be a small device as an accessory available for modem, usb and lan connector as well. Comment » Gigabit network port on Laptop Accessories (Keyboards, etc.), Laptops submitted by bupta 02/23/07
Have Gigabit default port on Laptops for LAN ! Desktops, Environment submitted by mbailey 05/09/07
Enable Wake on LAN support (WOL) on E520 desktop machines. Currently this feature is not working and Dell does not seem to be interested to fix it. Accessories (Keyboards, etc.) submitted by shrewduser 02/19/07 I would love to be able to buy a commercially supported linux based PDA, some exsist but they are difficult to obtain. I want to be able to use powerful linux tools on the go. 34 Comments » Same discounts available on Ubuntu and Windows Linux, Operating Systems, Sales Strategies submitted by jonsmirl 06/12/07 **PARTIALLY IMPLEMENTED** I'm ordering a Vista XPS 410 right now. I wanted a Ubuntu one but I'm going to throw away yet another copy of Windows. The Vista XPS 410 has $200 off today and free ship for a total of $869. The identical Ubuntu machine is $1019 plus $29.99 shipping. So today Ubuntu costs $170 more than Windows instead of $50 less. Why can't I have the same discounts on the Ubuntu machine? 50 Comments » Start selling computers directly in Israel to Sales Strategies, Service and Support submitted by jonathanorlev 04/20/07
Hello Dell. Stop making excuses, and start paying attention. WE WANT LINUX!!! Linux submitted by homer 02/28/07
Dear Michael Dell, We are listening, and as a result, we are working with Novell to certify our corporate client products for Linux, including our OptiPlex desktops, Latitude notebooks and Dell Precision workstations. Well you are obviously not listening. The vast majority of the Linux requests on this site are not from "corporate" customers, they are from end users seeking home computing Linux solutions. Are you listening yet? This is another step towards ensuring that our customers have a good experience with Linux on our systems. It's not a step forward, it's a sidestep shuffle. What exactly are you afraid of ... that people might actually prefer Linux to Windows? I could build and "certify" a Linux workstation in 20 minutes, without the assistance of production facilities and a team of engineers, why is this such a problem for the world's biggest OEM? Are you suggesting that Linux somehow represents a "problem" with regards to hardware, and that it's going to take a team of rocket scientists months to discover Linux compatible components? Right now, Linux works with virtually the same hardware that WIndows XP does, and considerably more hardware than Vista ... but that doesn't seem to have prevented you "certifying" Vista (a.k.a. Windows ME2). What a joke! As this community knows, there is no single customer preference for a distribution of Linux. In the last week, the IdeaStorm community suggested more than half a dozen distributions. We don't want to pick one distribution and alienate users with a preference for another. No, no, no, no. That's not how it works. This is just more excuses. At the end of the day, Linux is Linux is Linux. The distro is not that significant (other than the distinction between a commercial or community distro). Surely the CEO of one of the world's biggest companies can make a decision. Pick a Linux distro and run with it. And stop making excuses. My personal preference is for Fedora Core, but if you offered an Ubuntu desktop machine, I'd buy it, because (like I said) at the end of the day it is Linux that is important, not the distro. My primary motivation is to keep my money out of Microsoft's pockets and have an OS ... any OS ... that is not Windows. I can, and probably will, switch between half a dozen distros during the lifespan of that hardware. However, it is extremely important that you offer pre-installed Linux workstations to end-users, rather than just "OS-free" systems, because without this option, you will be helping to perpetuate the misconception that Linux is not popular. Well congratulations, you have just discovered exactly how much of a misconception this really is. Maybe you should have considered DellIdeaStorm years ago, rather than sit around waiting for point-of-sale figures that could not ever accurately reflect the popularity of something that is a free download. Trust me ... you will not alienate anyone by making a firm choice of distro support. I'm sure the tens of thousands of home users, who are demanding Linux from Dell, will be overjoyed just to have a choice of any Linux distro. We want users to have the opportunity to help define the market for Linux on desktop and notebook systems. This is just nonsensical marketing gobbledegook. Say what you mean, and stop obfuscating the truth with gibberish. You can "define" the market right now ... by selling us what we want, rather than what Microsoft dictates you sell to us. The 200000+ vote for Linux should be a clear enough "definition" for anyone ... who's prepared to listen ... and not bury his head in the sand. In addition to working with Novell, Bad move. By all means offer Microvell to any corporate user gullible enough to swallow Steve Ballmer's baseless FUD about Microsoft's intellectual property, but I think you'll find home users rather less than receptive to any distro offerings from any company that sleeps with the enemy. we are also working with other distributors and evaluating the possibility of additional certifications across our product line. This is the only promising statement in the whole response, but it sounds like a lot of hot air to me. Actions, not words. GIVE US LINUX! Are you trying to rejuvenate sales or not? Give the customers what they want. We are continuing to investigate your other Linux-related ideas, so please continue to check here for updates. Oh I'll be sure to, but I'm not holding my breath. Microsoft has you far too firmly under their thumb for me to seriously expect any positive changes at Dell. Thanks for giving us all a glimmer of (false) hope, though. 68 Comments » Service problems - Dell doesn't listen Service and Support submitted by redblood 02/22/07
The hard drive crashed while the computer was under warranty. After two phone calls, and Dell insisting it was a software problem, we called in a service tech to repair the Dimension 8400. He said what we thought, the hard drive crashed and he called Dell. After (our repair guy) being on the phone for 45 minutes, while we were paying him by the hour, and arguing with the Dell tech rep, our repair guy demanded to speak to the Dell tech's supervisor, which he never got, but the Dell tech rep finally switched us over to a higher level tech who took about two minutes to diagnose the problem as a crashed hard drive, and had a replacement sent to us as it was under warranty. Work with Carbon Footprint to Improve the Efficiency of all Dell Desktop computers. Environment submitted by reg 06/06/07
Sell more desktops without monitors, keyboards, etc Desktops, Environment, Sales Strategies submitted by gordonbrown77 02/16/07 **COMING SOON** Make it an option to not get things people may already have when upgrading a PC such as monitors, mouse, keyboard. This would be good environmentally and save people some money if they already have theae things and will not be keeping the old PC. 34 Comments » Refit your Optiplex Small Formfactor PCs as Media Center PCs Desktops, New Product Ideas submitted by grinser 08/03/07
An Optiplex 74x in Small Formfactor would be a very good box for a Media Center PC. Fewer Desktop Enclosures to help Dell's bottom line Desktops submitted by getgreg 04/04/07 **UNDER REVIEW**
Ok, I'm not an "industry analyst" and I obviously don't have access all the data that Dell does, but from what I read it seems that across the board desktop sales are slowing and laptops are becoming increasingly popular. This really comes as now surprise to me, everyone I know who ditched their desktop for a laptop has never looked back. Anyway, if this is the case why does Dell offer, by my count, 12 different desktop enclosures?
The really crazy thing is of those 12 enclosures there are really only 5 distinct sizes: Ultra Small Form Factor, Small Form Factor, Desktop, Mini Tower, and Full Tower. Wouldn't now be a really good time to trim the number of enclosures down to 5 or even 4 enclosures? (The "small form factor" and "desktop" enclosures are almost the same size.) It seems to me that the cost savings of cutting the number of enclosures so drastically would be huge. Also, the enclosures used for the Optiplex line along with the XPS tower should accommodate every system you're currently selling. Also, at the same time you could merge Dimensions into Optiplex and Precision Workstation into XPS. Lost of people have written here about killing the product segments and making all systems available to all customers, and this would be a way to do just that. Lastly, I've seen a lot of interesting and crazy ideas here, but not a lot of ideas that I think would actually help Dell's bottom line and give customers a better product. I personally think offering fewer enclosures would do just that. It would cause Dell to have to design, manufacture, and stock fewer enclosures, make the process of buying a Dell a little less dizzying while giving home consumers a higher quality enclosure. What do you think? Man I'd love for some Dell employee's to chime in here. Maybe I'm just way off... And if I'm not, well I'd love an internship :)  10 Comments » Desktops and Laptops submitted by wallyhorse 03/23/07
Dell is missing out I think in a big home market: Optiplex 745 with 19" flat panel monitor Monitors and Displays, Sales Strategies, OptiPlex products submitted by br7868 03/08/07
Add an option for a larger monitor for the Optiplex 745 USFF AIO (All In One stand) Monitors and Displays submitted by jumpingjack 05/12/07
Currently, the Optiplex 745 USFF (Ultra Small Form Factor) is only available in 17" LCD Monitor (1707FP). Why not include 19" and larger sizes monitor as well. Bring back the Dell OptiPlex GX 280! OptiPlex products submitted by hexstar 03/31/07 I think Dell should bring back the Dell OptiPlex GX 280 form factor. Why? You could open it from the back easily by pressing a button and splitting it open, then there were green tabs that you put on drives to easily slide them in and out to avoid dealing with screws, things were easily identified and it was very easy to add and replace hardware. There doesn't seem to be any form factor quite like the OptiPlex GX 280's and I greatly wish they'd continue to use that form factor. Anyone agree with me? :-) 2 Comments » Better Notebook sound and features Laptops submitted by foxx 02/17/07
I was looking for a high end notebook for video editing. Every Dell model I looked at was missing something essential. Accessories (Keyboards, etc.), Laptops submitted by zomby 08/20/07
Today's PC has cool keyboards, such like microsoft reclusa and saitek eclipse. I tend to use my notebook in the dark before bedtime and it is hard to see the keys on the keyboard, unless I had the light on. MAC Address on the outside of the box Servers and Storage submitted by drehrlich 08/20/07
Put the machines MAC address on the outside of the box so one can set up the install server without having to unpack the machine.  track my votes
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