 |
|
|
How IdeaStorm Works:
There should be an option of having no trialware on all computers Software submitted by jervis961 08/23/07 **REVIEWED**
Here is a news article about trialware and how Dell feels that regular customers want it but small business ones do. Do they not look at the ideas here? Standardize Power Cables for Laptops Accessories (Keyboards, etc.), Laptops submitted by badblood 08/27/07 **UNDER REVIEW**
Nothing is more annoying than laptop power cables that are not interchangeable from one computer model to another or from one brand of computer to another. Power cables have been standardized on most electrical applicances, including desktop computers for decades. Stop Overcharging on Notebook RAM Sales Strategies, Laptops submitted by realskript 08/28/07 **UNDER REVIEW**
Dell really... REALLY need to stop overcharging... and when i say overcharing... i mean atleast double what you would pay to pick up the ram yourself. Put Ubuntu on the list of operating systems when building a PC! Linux, Sales Strategies, Desktops and Laptops submitted by samb0057 08/10/07 **UNDER REVIEW**
Ubuntu is hidden in a dark corner of the website. I work in IT support, and I have a client who was having virus problems a little while ago. I fixed the problem by installing Ubuntu on their PC. Very recently they called me asking for advice on a new computer, I told them about your new offer providing Ubuntu pre-installed on PCs and they wanted to purchase, but could not find the section on your site (this person is a very basic user, doesn't know what open-source means, probably didn't even see the open source link). There is no way they would have found your Ubuntu section on their own. Make Linux and no Operating system standard options on all future products Operating Systems submitted by jervis961 08/17/07 **REVIEWED**
OK Dell you have committed to supplying Linux options in limited form. Since you have laid the groundwork already here is the next step. Every new product you release that needs an Operating system should have Linux and also no Operating System as an option in the configuration along side Windows. Since you have to write drivers and test compatability for Vista when making a new product just make it compatable with Linux at the same time. There will no longer be a need for a seperate sections for Linux or no Operating system since all of the products will have the option. this will help make your site easier to navigate for you customers. You can also create an ACCURATE help me choose section for the OS choices. Advertising and Marketing, Linux submitted by badblood 05/24/07 Smaller rubber feet that don't fall off Inspiron products submitted by jtrpop 07/02/07 The rubber feet on my Inspiron are big and get snagged when slipping into my computer bag. One has already fallen off. Make them slimmer and less prone to falling off. 24 Comments » Sell Ubuntu Systems to Businesses Linux, Sales Strategies, Small Business submitted by defrex 06/20/07
Recently Dell refused to sell their Ubuntu PCs to a small non-profit business. Please do sell them in future, letting the market for the Ubuntu PCs expand however it chooses. Ubuntu/Vista Laptop w/embedded webcam Accessories (Keyboards, etc.), Linux, Laptops submitted by eode 07/04/07
I don't know if Dell's doing the embedded webcam thing yet, but if they are, it's not available for the Ubuntu laptops (that I've seen). It's a great feature for *any* laptop, whatever the OS. ..but I definitely want both Ubuntu and webcam on my laptop, and system76 provides those -- but I also want to support Dell and their move to support Ubuntu just as much! Move the call centre to a English speaking country Service and Support submitted by matt_h1 07/03/07 Im sick of ringing support and getting people I can barely understand, who constantly misinterpret what you have asked, A number of big companies in Australia tried the offshore call centers and most went back to Australian ones due to customer backlash. 16 Comments » Ubuntu PCs need more video card options Accessories (Keyboards, etc.), Linux, Desktops and Laptops submitted by nkmhutirv 06/13/07
Dell desktops and notebooks preloaded with Ubuntu should have more video cards to choose from! Explain why you made Windows cheaper than Ubuntu again for the same hardware Linux submitted by jmxz 07/07/07
Dell, you labeled the idea "Implemented: Ubuntu Dell is $50 Less Than Windows Dell" as "Implemented" Just did my own 1420 vs 1420N comparison. The Windows machine comes with a free upgrade to 2GB Memory and 160GB Drive, which each cost more on the Ubuntu machine. Apparently, it's harder to install memory and hard drives on Linux??? Hmmm.. no, not that I recall. Anyway, with all the same options selected between the two machines, the Ubuntu Tax apparently is now running $275. Now I know Ubuntu's a better OS; but c'mon - even I wouldn't pay a $275 premium for Ubuntu over Windows. Or are you trying to kill the Ubuntu sales - and if so, just come out and say that? 14 Comments » Monitors and Displays submitted by drew08867 06/28/07 Dell should transition all monitors to LED back lighting. More cost effective (in terms of energy use), greener, longer life. 11 Comments » Properly warn consumers about ~3GB Max useable RAM limit with Vista 32bit Advertising and Marketing, Operating Systems submitted by benjesuit 06/18/07
Only Vista 64 bit can use 4GB of ram or higher. Vista 32bit (such as the recommended Home premium), like XP (32bit) will only report a max of ~3.1GB. Visible Link to IdeaStorm on main Dell site Advertising and Marketing, Dell Web Site, IdeaStorm submitted by ipaw 07/01/07 **PARTIALLY IMPLEMENTED**
IdeaStorm should have a visible link and explanation on the main Dell site as well as a Desktop shortcut on all new installations. Pre-Installed Linux | Ubuntu | Fedora | OpenSUSE | Multi-Boot Linux, Operating Systems - Multiboot, Sales Strategies, Desktops and Laptops submitted by dhart 02/16/07 **PARTIALLY IMPLEMENTED**
Dell Web Site submitted by pwalker 02/02/07 **IN PROGRESS** Noticed you are allowing customers to review some products/services on dell.com. This is an excellent idea since customers depend on peer reviews to make purchase decisions. I believe you should extend this review capability to all products -- it will show you have faith in your products and improve the dell.com experience. The next phase would be to add video reviews. 5 Comments » Dell Customer Corps -- Help Me if You Can Dell Community, Service and Support submitted by dhdeans 02/12/07
The DellNet social network -- where tech-savvy customers help their local neighbors in need of application support. If you want to trade your knowledge for points that can be redeemed towards buying Dell products, then join the corps! Michael Dell should reach out Globally as the Brand Ambassador Advertising and Marketing submitted by ranjith 02/12/07 Michael Dell should reach out Globally as the Brand Ambassador for the company and its offerings. There is no better way to explain the commitment and focus at which the company is functional than Michael Dell himself delivering the assurance and reassurance to its customers and potential customers on a global scale. 3 Comments » Advertising and Marketing submitted by joabe313 02/15/07 As part of improved customer experience, I believe that sending birtday emails to customers could improve customer relations. 21 Comments »  track my votes
|
CategoriesStatusIdeaStorm Team
|
