 |
|
|
How IdeaStorm Works:
Gaming, XPS products submitted by dell_admin1 04/25/07 **IMPLEMENTED**
Participate in the product design process! Dell is using IdeaStorm to decide between two new product design concepts. Vote on your favorite and weigh in to tell us what you think. When we unveiled the XPS 710 H2C at CES this year, we also uncovered it. There were a limited number of systems sprinkled throughout the show floor that had a clear side panel allowing easy viewing of the patent-pending two-stage H2C liquid cooling system. Since then, more than a few people have suggested we offer a “panel with a view” as an option for our XPS 710 line. Now we need you to vote for one of these two options and, most importantly, share some reasons why you like it. This “Now You Decide” vote campaign will be open from Wednesday, April 25 to Friday, May 11. The design that gets the most votes will be featured in a future generation of XPS gaming desktops.  Check out the latest Idea in Action on the new XPS 730. 108 Comments » BloatWare Uninstall- single click software remove Software submitted by raymc 02/19/07 I understand the importance to Dell of the additional revenue stream collected from the suppliers of 'free' bundled software. So to shift the decision making process onto the customer, can Dell make the removal of such bundled software a single click choice 'remove bloatware' on first power-up of new products? Ergo Revenue stream retained and customer choice satisfied! 6 Comments » Don't Make Me Go Straight to Crucial after ordering Accessories (Keyboards, etc.), Sales Strategies submitted by pepitoe 02/19/07 Memory prices are still ridiculous, and it is common knowledge that if you want more than the standard memory in a dell, you buy it elsewhere. If you priced it more competitively you might actually sell more. At the moment to upgrade from 1GB to 2GB in an Inspiron 9400 costs £211.50, the same from Crucial is £119.94 and you will have 1GB of Dells memory left to sell or whatever. 5 Comments » Have Michael Dell try actually buying a PC using Dell.com Dell Web Site submitted by onethumb 02/16/07 I think he'd quickly see that the customer experience could use a lot of work. 23 Comments » Linux, Sales Strategies, Laptops submitted by icicle 02/20/07
Sometimes I check out the new prices of DELL-Notebooks. In the section OS Selection there is only one opportunity: Windows Vista. Universal power adapter (power supply) for all Dell products Accessories (Keyboards, etc.), Laptop Power submitted by rguptaos-dyndns 02/19/07
How many of us have to buy multiple “AC / DC Adapter or power bricks” for each of electronic devices and laptops? I have power supply adapter for home, office and travel bag… about 2-3 of these for my laptop, cell phone and external hard disk or other devices I use. Show the Vista performance rating during system configuration. Dell Web Site submitted by jervis961 02/17/07 **UNDER REVIEW**
People may not realize that Vista gives your computer a performance rating based on several factors (processor, RAM, hard drive and video card). 87 Comments » Advertising and Marketing, Environment, Sales Strategies submitted by john_saddington 02/19/07
I'd love to see a "Trade In" Program and/or initiative, where a customer who's been a long time customer could trade in an old system for a new one, or at least, a good sized discount. give the possibility to choose the OS Operating Systems submitted by nicolagiacobbe 02/19/07 Simply let the user choose what he wants. I had to put down many Dell offers for not having the possibility to avoid the Windows tax. A pre-installed Linux distro could be OK but the most freedom is to let the user choose which OS wants on his PC (if any). 5 Comments » Sales Strategies, Software, Laptops submitted by kman79 02/16/07 **REVIEWED**
Dell probably does build one of the best performing notebooks that one could order, well at least you could make it to be one of the best performing notebooks, but they lack in style. Of course the priority of having the notebook is having good performance, but having a stylish exterior adds value and want for the notebook/laptop. The white and gray casing gets old, and needs updating. I like the simple yet stylish look of the M1210, the rest of the line should be updated. Maybe it's just me, but the rest of the XPS line of laptops need to be toned down, it just looks to kidish and has too many things going on with it. Design a better looking notebook with the current hardware performance you have available right now, and you can guarantee it will sell better. The design does not have to be complex, but anything is better than white and gray plastic exterior you currently use. Get ideas from Apple, Asus, Sony, Toshiba and even HP. Give the exterior look of the notebook some curves......maybe evem a glossy finish, and a little texture. People spend thousands of dollars on their Dell Notebooks, at least make them feel better by making the notebooks look like it's worth the money spent on them. Give the notebook some attitude, a personality and a soul and not just a piece of plastic with a keyboard and a screen. Education, Sales Strategies submitted by cnmopt 02/18/07 **ALREADY OFFERED** Similar to Apple, Dell should offer students a special discount on Dell Products. The Apple market share is currently growing in the education sector and offering [college] students a discount would be useful to counter Apple's strategy. 42 Comments » Sell more desktops without monitors, keyboards, etc Desktops, Environment, Sales Strategies submitted by gordonbrown77 02/16/07 **COMING SOON** Make it an option to not get things people may already have when upgrading a PC such as monitors, mouse, keyboard. This would be good environmentally and save people some money if they already have theae things and will not be keeping the old PC. 34 Comments » National Call Centers [and other Service Improvement Ideas] Service and Support submitted by henrieb 02/17/07 **UNDER REVIEW**
As a corporate customer I like Dell's products and my USA customer support. I have read the web about all the people that have had problems with Dell customer service and mine and others are not isolated incidences. If you want people to be loyal take a hint from the corporate sales and give Home users even a little customer support. My corporate help does not read scripts, they have the power to take ownership and fix the problem. Granted I do buy Gold support. If Dell thinks it saves money for bad support; I have personally talked 20 or 30 people out of buying a Dell. Operating Systems submitted by javaprog07 02/17/07 **IMPLEMENTED**
Ok, well I know I may be chastised for bringing this up, but vista is still a young operating system with its own problems etc... I would like to see both Home and Business computers, especially notebooks have an XP Home and Pro option on top of Vista until it has at least been out for a year. For those seasoned users like me who just feel that you need to let a new OS mature before jumping right in. I am planning on buying a new notebook, and I would like to insure I wont have to format it on arrival just to have XP. Desktops and Laptops submitted by mwmtjm 01/30/07 **UNDER REVIEW**
Do away with 512MB of memory as a base option to buy consumer desktops and notebooks. With Vista running best on 1GB at a minimum, don't make customers have a basic experience with the new OS because Dell wants to be able to advertise at a lower price point. The success of Vista -- and subsequently for Dell -- will be largely in word of mouth. Take a long-term view and build the momentum one great customer experience at a time right now! Provide Linux Drivers for all your Hardware Linux submitted by gergnz 02/19/07 **IN PROGRESS**
I don't care whether the OS is pre-installed or not, I want all the hardware to be totally supported in the Linux kernel without in mucking around. I currently have a Dell M1210 and I wish the modem would work, just in case I need it. The web cam would work, just in case I need it. At least the Intel wireless card is totally supported. Thanks Intel!! Linux, Operating Systems, Sales Strategies submitted by agreer 02/17/07 **PARTIALLY IMPLEMENTED**
I have a XP Pro retail copy, will soon buy retail vista, I also like Linux: Make WINDOWS-FREE, and OS-Free an option for more than just expensive business lines. Software submitted by ootleman 02/16/07 **PARTIALLY IMPLEMENTED**
Would love the ability to have a clean Vista install. No AOL software, no earthlink software, no google software - just a clean, original OS. Have Firefox pre-installed as default browser Software submitted by robinjfisher 02/19/07 **REVIEWED**
Does what it says on the tin! Most people only use IE because they aren't aware of other browsers - they think Internet Explorer is the Internet! What would really drive take up of alternative browsers is if Firefox was pre-installed as the default browser so that when people look for the "Internet" in Windows, they are using FF. Pre-Installed Linux | Ubuntu | Fedora | OpenSUSE | Multi-Boot Linux, Operating Systems - Multiboot, Sales Strategies, Desktops and Laptops submitted by dhart 02/16/07 **PARTIALLY IMPLEMENTED**
 track my votes
|
CategoriesStatusIdeaStorm Team
|
