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9740
19650

TV Commercial for New Ubuntu PCs

Advertising and Marketing, Linux submitted by josmar52789 05/03/07

Dell should produce a new commercial for the Ubuntu PCs. It could tell the consumers of America why Dell has chosen to pre-install Linux on mainstream computers and hopefully promote the advantages of this new endeavor. Plus, it's likely that Dell's Linux initiative would be much more successful. 117 Comments »

21520

Always include all software and driver reinstallation discs for free (or at least let us get the option to)... don't make us pay extra

Software submitted by winoffice 05/01/07 **IMPLEMENTED**

Always include ALL software AND driver reinstallation discs for FREE (or at let us get the option do get the for free if we want as follows)...don't make us pay extra in case that we have a disaster and need to reinstall from scratch...!

No Discs Included (Included In Price)

All Discs Included (this means everything -- all software discs -- OS/Security software/etc., and all driver discs -- this means Windows or Linux drivers or both, whatever applies -- add $0)

Other options (OS disc only, all software discs only, driver discs only, etc. -- add $0)

For some computers, Dell does not include the reinstallation discs. Even if Dell offers them, Dell charges extra for us to get them. In fact, the only time I seen reinstallation discs being offered without charge were for Dell XPS desktops with the flashy lights -- that is, the Dell XPS 600, 700, and 710 systems, for those ware the only systems to offer operating system options like "Microsoft Windows XP Media Center WITH REINSTALLATION CD".

Also, most of the time when software reinstallation discs are not included, driver reinstallation discs (such as XPS flashy lights, as well as printers and monitors) are not included either. Therefore, don't just include the software reinstallation discs -- include as well the Windows/Linux drivers for the hardware (depending on the OS purchased with the computer, if any, which in turn depends on the user's preferences).

Besides, Microsoft as well as ALL software companies include the discs when you get the software seperately, so why can't Dell do the same when the software is preinstalled...?
Customers no longer have to pay extra for re-installation media.




89 Comments »

12660

Recycle & refurbish old Dell PCs back to Dell for 10% discount

Environment submitted by reg 05/18/07

Recycle your old Dell back to Dell for a 10% discount on new equipment. Dell can then secure overwrite erase the hard drive, install Ubuntu + hardware drivers, then donate the hardware to unemployment, food stamp, and welfare offices Nationwide. The social services offices then can pass out the refurbished used equipment to its clients, and Dell can be given BIG tax breaks by the State and Federal Systems.



1. Recycle - Turn it in, don't landfill it.
2. Reuse - There is still life left in that old hardware
3. Reduce - Buy new electronics less often, get 5 years use out of every PC.
4. Refuse - wasteful spending, wasteful practices & wasteful companies.
5. Refute - Once wasteful practices or procedures are identified, correct the problem with Action! 58 Comments »

22830

Dell Ubuntu for Europe

Linux submitted by yesmathew 05/03/07 **PARTIALLY IMPLEMENTED**

Dell announced to pre-load Ubuntu on Notebooks and Desktops for US market. What about for Europe? We want for Europe market too... users from Switzerland, Germany, France, UK, Austria, Spain, and others are requesting the same.


See the blog post in Direct2Dell re: Ubuntu in UK, France and Germany; Dell/Red Hat Solutions & More.
85 Comments »

15980

Same discounts available on Ubuntu and Windows

Linux, Operating Systems, Sales Strategies submitted by jonsmirl 06/12/07 **PARTIALLY IMPLEMENTED**

I'm ordering a Vista XPS 410 right now. I wanted a Ubuntu one but I'm going to throw away yet another copy of Windows. The Vista XPS 410 has $200 off today and free ship for a total of $869. The identical Ubuntu machine is $1019 plus $29.99 shipping. So today Ubuntu costs $170 more than Windows instead of $50 less. Why can't I have the same discounts on the Ubuntu machine? 50 Comments »

13730

Downloadable, PDF format, full technical specs for all systems

Advertising and Marketing, Dell Web Site submitted by benjesuit 06/12/07 **REVIEWED**

Before I buy, I would like to have the options of downloading the full technical specifications of the system. Not just the brief specifications. Place a link under "tech specs" tab that allows you to view or download the full specification PDF file for those of us who care about and understand such things. This way everyone is satisfied.
We are looking to improve the specs pages by making them consistent across all product lines, provide more in-depth specifications and making them available in a printable format.





35 Comments »

33440

Implemented: Ubuntu Dell is Le$$ Than Windows Dell

Linux submitted by thebittersea 05/05/07 **IMPLEMENTED**

see comment from Erik down below... [Dell's Pricing Team]

$774 Inspiron 1420 (Ubuntu)
Intel® Core™ 2 Duo T5250 (1.5GHz/667Mhz FSB/2MB cache)
Ubuntu version 7.04
Anti-glare, widescreen 14.1 inch display (1280x800)
Intel Graphics Media Accelerator X3100
1GB Shared Dual Channel DDR2 at 667MHz
80GB SATA Hard Drive (5400RPM)
24X CD Burner/DVD Combo Drive
Intel® 3945 802.11a/g Mini-card
Integrated High Definition Audio

$824 Inspiron 1420 (Vista)
Intel® Core™ 2 Duo T5250 (1.5GHz/667Mhz FSB/2MB cache)
Genuine Windows® Vista Home Basic Edition
Anti-glare, widescreen 14.1 inch display (1280x800)
Intel Graphics Media Accelerator X3100
1GB Shared Dual Channel DDR2 at 667MHz
80GB SATA Hard Drive (5400RPM)
24X CD writer/DVD Combo Drive
Intel® 3945 802.11a/g Mini-card
56Whr Lithium Ion Battery (6 cell)
Integrated High Definition Audio
The difference in promotion pricing was due to an error on the site, which has been fixed.






412 Comments »

47940

Sell Linux PCs Worldwide - not only the United States

Linux, Sales Strategies, Desktops and Laptops submitted by ergo 05/02/07 **PARTIALLY IMPLEMENTED**

Dell has now decided to sell computers with Linux pre-installed. GREAT MOVE! But for the moment, it only concerns the US... Here outside the US, we can't wait to buy a pre-installed Linux Dell PC! Please sell Linux PCs worldwide!


Check out the details on Dell Linux systems worldwide!
524 Comments »

3700

Don't describe Windows as an "Upgrade"

Linux, Operating Systems, Sales Strategies submitted by stevefraser 02/19/07

If Linux is offered as the Operating System (As has been suggested many times on this site), don't describe an offer to purchase Windows as an "Upgrade", for example "Upgrade to Microsoft Windows for only $$$", Some other phrase should be used instead, such as "Add in Microsoft Windows for $$$", as the word Upgrade may give the impression that Windows is superior to Linux, and there are several people who would disagree with that statement. 8 Comments »

3414

Fed up with Microsoft

Operating Systems, Laptops submitted by triangle 02/19/07

Each week I receive in my mailbox promotionnal offers from Dell.
Our company have only needs in laptops but we never bought a Dell because were are SMB company needing no-OS pre-installed because we run NOVELL-SuSe.

So the day each people could buy a laptop "nacked" I will change my opinion and have a look on Dell products for office and for personal home use.

My proposal is to deliver pre-installed Windows if it cost something to Dell more to nack computers and simply disagree with the EULA. Dell have no need to provides activation codes and the consumer will be happy to have the choice.

When you read Wall Street journal you can see that Microsoft course decrease since they published security updates for the most secure OS of the planet. Not very credible...we prefer running Gnu/Linux that is really more secure because they are no needs to buy additional stuffs like antivirus, antispyware, firewall...and office suite :
all come inside.

It is very curious that a world leader in computing does not see the needs of his customers : now you have to think in many ways : Microsoft, Linux and why not tomorrow Macos on regular PCs (the install protection was already hacked).

In other way it is incredible that Vista could be sold with DRM inside, reducing video quality when not drmized and many other tricks allowing the computer to do what it wants and not what wanted by his owner....simply crazy. 1 Comment »

3613

Let us choose the OS!

Linux, Sales Strategies, Laptops submitted by icicle 02/20/07

Sometimes I check out the new prices of DELL-Notebooks. In the section OS Selection there is only one opportunity: Windows Vista.

YOU CAN NOT DO THIS!!!

At the moment there is nothing to choose. I choose Linux (Ubuntu)!
So please, please add Linux. I will not buy a notebook and pay extra money for something I will never need. I already found a reseller offering Ubuntu-laptops... 3 Comments »

3878

Have Michael Dell try actually buying a PC using Dell.com

Dell Web Site submitted by onethumb 02/16/07

I think he'd quickly see that the customer experience could use a lot of work. 23 Comments »

3904

More OS choices

Dell Web Site, Operating Systems submitted by yop 02/19/07

I would like to see more choices of OS like... No OS, Linux, Windows.
Also Better Linux driver support, but better Linux support in general.

Make the fan on laptops make less noise please.
Also more choices of software like Firefox, OpenOffice, Thunderbird etc,etc.

Don't like to be forced to buy an OS that I'm not going to use, like MS Windows.
Don't see the point of wasting money of stuff that I never going to use, since I always install Linux based system like Debian, Ubuntu and soo. 4 Comments »

4471

Should Apple licence OS X to Dell? | Bigmouth Strikes Again - Freelance journalist Gary Marshall on technology, the Internet, music, Macs and more

Operating Systems submitted by pwalker 01/30/07

There was an interesting op-ed by Doug Mohney in The Inquirer yesterday, which suggested that the launch of Vista provides a good opportunity for Apple - if it licences OS X to Dell.

However, Vista is being beaten like a dead horse by the mass media – most of them already are enthralled to the God of Jobs if you read between the lines, so Microsoft could make nuclear fusion work tomorrow and they’d give it a lukewarm review at best. The consensus view out of the babbling punditry is “Don’t buy Vista today, unless you have to buy a new computer tomorrow.”

On that front, I think the babbling pundits are right. Heh.

So what about Apple?

If Apple was serious, and I mean really serious, about gaining more PC market share, they’d realize they need to license/sell their operating system to another hardware manufacturer or two. Sure, Apple’s tried the license route before with mixed results, but it’s about time to bite the bullet, look into the mirror, and realize they should try something bold.

Apple should license their operating system to Dell.

Mohney isn’t suggesting that Apple should make OS X available to any PC user; the dangers of that (such as hardware incompatibilities or really crap machines ruining Apple’s reputation) have been talked to death for years. Rather, he’s suggesting that Apple could team up with a single PC manufacturing firm to make decent clones, expanding OS X’s market share without diluting the core Apple brand. It wouldn’t be an Apple Mac: it’d be a Dell Mac. Dell’s good at churning out PCs, so if Apple laid down strict criteria about what should and shouldn’t go into a clone you could get decent non-Apple Macs competing in different markets to Apple Macs. Does anyone really think Dell is capable of making something as sexy as a MacBook or as iconic as the iMac?

I’m sure Mohney will be inundated with angry emails, but I do wonder how many of the senders will have reacted similarly to suggestions a few years back that Macs should run Intel chips. I think his idea’s fascinating. 48 Comments »

4070

Internet Laptop Design Contest

Advertising and Marketing, Laptops submitted by mucho 02/16/07

In order to get direct input from Dell customers, and tie more closely with consumer trends, why not sponsor a contest over the internet to design a line of laptops for home/consumer use? This would tie into Dell's philosophy of direct relationships. So the new laptop would not only be built specifically for you, but also DESIGNED directly by Dell customers. Of course, designs would have to be reviewed by Dell engineers to be sure that they are technically feasible and can be built within cost constraints, etc... Seems like this could be a very cool way to design a new generation of home/consumer laptops thru collaboration directly with Dell customers. 9 Comments »

6215

"Trade In" Program

Advertising and Marketing, Environment, Sales Strategies submitted by john_saddington 02/19/07

I'd love to see a "Trade In" Program and/or initiative, where a customer who's been a long time customer could trade in an old system for a new one, or at least, a good sized discount.

I've got an old laptop and seriously need a new one. It's been out of warranty for a long time, but, would love to get a discount for a new one if I could trade it in.

This would also be environmentally healthy! 34 Comments »

3523

A Line of Linux Only Computers for Old People

Linux, Desktops and Laptops submitted by aoeui 02/17/07

The main advantage of Windows over Linux is it's running of certain third party applications such as games, none of which as a general principle old people actually have a use for. The advantage of Linux over Windows is it's stability, security, and cheapness, all of which old people love in a computer. Thus, selling said old people a line of computers with the Linux OS only makes sense. 15 Comments »

5037

No proprietary parts

Accessories (Keyboards, etc.), Desktops and Laptops submitted by neogamerdrew 02/19/07

When maintaining or upgrading a Dell, it is a shear nightmare to try and replace parts. Most things are not the standard ATX parts you would expect. I suggest that Dell move away from proprietary parts, and open the door for people to use after market parts. 28 Comments »



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