![]() |
|
|
If it is cheaper when it ships than when you ordered Dell should refund the difference. Dell Web Site, Sales Strategies submitted by joshuacl 09/05/07 Have a policy so that if when a computer ships if it is cheaper when it ships than when it was ordered, to reduce the price to the current market price. For instance if I ordered a laptop in June and it was $1499.99 and it didn't ship until September and in September that same laptop would cost $1299.99, refund the difference as the customer isn't getting a $1499.99 laptop anymore. 5 Comments » Why Can't Dell Put Linux On Their Really Serious Notebooks? Linux, Service and Support, Laptops submitted by kenjennings 08/09/07
These guys can do it... Dells pricing needs to be more competative Sales Strategies, Desktops and Laptops submitted by jervis961 09/06/07
My son is begging for a laptop, his current Dell Desktop is on its last legs anyway so I decided to look around. I can find a notebook for as low as $319.96 on sale at box stores and from $450 online from manufacturers. The cheapest Dell I can find starts at $549 and has worse specs than what I found elsewhere. I looked at desktops as well and the story is the same. I even checked the Dell outlet and they don't really even discount items that much there. Sales Strategies, Service and Support submitted by saleemohaib 08/29/07
These days there are delays with some of Dell products. I think as good gesture Dell should offer extra discounts to customers who order products with extended delivery time. Show effects on weight & battery life when building a laptop Accessories (Keyboards, etc.), Laptops submitted by ashley 08/30/07 As you add or remove components it would be nice to see how it is affecting the weight and battery life of the laptop. 8 Comments » Visible Link to IdeaStorm on main Dell site Advertising and Marketing, Dell Web Site, IdeaStorm submitted by ipaw 07/01/07 **PARTIALLY IMPLEMENTED**
IdeaStorm should have a visible link and explanation on the main Dell site as well as a Desktop shortcut on all new installations. Make the dell ubuntu models available through the main webpage Dell Web Site, Linux, Sales Strategies submitted by rajeevbhatta 06/19/07 **UNDER REVIEW**
Instead of having the model listings on a different webpage ( www.dell.com/open) have these models available from the product search you have on the main page or a link available through the main page (www.dell.com) Dell's Website must work with Firefox running on Linux Dell Web Site, Linux submitted by qgonjon 07/16/07 **UNDER REVIEW**
It's discouraging to have a Tier 1 vendor (Dell) selling Linux products and yet not really tailoring to Linux. Don't get me wrong Dell, I am not trying to take away all the good you have done. Offering Linux is a step in the right direction and I would like to see more steps taken in a monthly or quarterly basis. But, it seems that the basis for your current Linux promotion is for the Open Source enthusiast like me. I use Linux at home and at work as my main operating system. I use Firefox as my browser and I'm trying to order a Dell Inspiron 1420N. However, it seems that the embedded flash script that shows the different colors choices for the Inspiron is not working under Linux. It also shows that I can't see the different images thereafter. It works with Windows running Firefox as my vmware machine verified. But that is not the type of user that will most likely purchase a Linux laptop. Accessories (Keyboards, etc.), Desktops, Monitors and Displays submitted by reg 08/07/07 **COMING SOON**
Downloadable, PDF format, full technical specs for all systems Advertising and Marketing, Dell Web Site submitted by benjesuit 06/12/07 **REVIEWED**
Before I buy, I would like to have the options of downloading the full technical specifications of the system. Not just the brief specifications. Place a link under "tech specs" tab that allows you to view or download the full specification PDF file for those of us who care about and understand such things. This way everyone is satisfied. Ubuntu on all models where it works Linux, Operating Systems, Small Business submitted by jonsmirl 08/01/07 **IN PROGRESS**
I'm still throwing away copies of Windows. Recently I have ordered some Dimension 9200s from Small Business. All of these machines are running Ubuntu today without problem. They're being used to replace some PE400SCs that are starting to die. A 2GB quad core for $649 was too good a deal to pass up. It makes a great small server. Tell us what WiFi chipset a laptop has. Broadband and Mobility, Dell Web Site, Linux, Laptops submitted by tonyb2006 08/29/07 **UNDER REVIEW**
Tell us the WiFi chipset used in a laptop before we buy it so we know if the WiFi chipset supports a feature we want, or if it supports Linux or another operating system that we intend to use. The WiFi chipset being like "Intel ipw2200" or "Broadcom BCM4306", or "Ralink rt2500". Put Ubuntu on the list of operating systems when building a PC! Linux, Sales Strategies, Desktops and Laptops submitted by samb0057 08/10/07 **UNDER REVIEW**
Ubuntu is hidden in a dark corner of the website. I work in IT support, and I have a client who was having virus problems a little while ago. I fixed the problem by installing Ubuntu on their PC. Very recently they called me asking for advice on a new computer, I told them about your new offer providing Ubuntu pre-installed on PCs and they wanted to purchase, but could not find the section on your site (this person is a very basic user, doesn't know what open-source means, probably didn't even see the open source link). There is no way they would have found your Ubuntu section on their own. There should be an option of having no trialware on all computers Software submitted by jervis961 08/23/07 **REVIEWED**
Here is a news article about trialware and how Dell feels that regular customers want it but small business ones do. Do they not look at the ideas here? Standardize Power Cables for Laptops Accessories (Keyboards, etc.), Laptops submitted by badblood 08/27/07 **UNDER REVIEW**
Nothing is more annoying than laptop power cables that are not interchangeable from one computer model to another or from one brand of computer to another. Power cables have been standardized on most electrical applicances, including desktop computers for decades. Make Linux and no Operating system standard options on all future products Operating Systems submitted by jervis961 08/17/07 **REVIEWED**
OK Dell you have committed to supplying Linux options in limited form. Since you have laid the groundwork already here is the next step. Every new product you release that needs an Operating system should have Linux and also no Operating System as an option in the configuration along side Windows. Since you have to write drivers and test compatability for Vista when making a new product just make it compatable with Linux at the same time. There will no longer be a need for a seperate sections for Linux or no Operating system since all of the products will have the option. this will help make your site easier to navigate for you customers. You can also create an ACCURATE help me choose section for the OS choices. Stop Overcharging on Notebook RAM Sales Strategies, Laptops submitted by realskript 08/28/07 **UNDER REVIEW**
Dell really... REALLY need to stop overcharging... and when i say overcharing... i mean atleast double what you would pay to pick up the ram yourself. 6 major issues to be fixed by Dell Dell, Sales Strategies, Service and Support submitted by jervis961 02/17/07
Dell became a top company by providing choice and customer service to a customer that wasn't available at the time but has since fallen behind the pack in these areas. Needing a translator when calling customer support is unnacceptable and other companies are rapidly passing Dell in technology advancements. While this site is a good start, many things need to be changed for Dell to become the market leader again. Monitors and Displays submitted by drew08867 06/28/07 Dell should transition all monitors to LED back lighting. More cost effective (in terms of energy use), greener, longer life. 11 Comments » Provide Linux Drivers for all your Hardware Linux submitted by gergnz 02/19/07 **IN PROGRESS**
I don't care whether the OS is pre-installed or not, I want all the hardware to be totally supported in the Linux kernel without in mucking around. I currently have a Dell M1210 and I wish the modem would work, just in case I need it. The web cam would work, just in case I need it. At least the Intel wireless card is totally supported. Thanks Intel!! track my votes
|











