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1168

Linux Preinstalado en DELL España

submitted by irio 02/20/07

Que el cliente de Dell España (domesticos, empresas, etc) tenga posibilidad de configurar el PC a comprar con Software Libre:

-Habilitar la opcion de elegir Linux como sistema operativo preinstalado en la compra de ordenadores Dell (portatiles, sobremesa in cluso servidores).

-Que se pueda elegir entre las distros mas comunes.

-Que se pueda seleccionar software libre como sustituto a paquetes de Microsoft.

Esto permitiria la venta de PCs a precios aún menores, mayor competitividad para Dell y mayores prestaciones en cuanto a servicio de atención al cliente. 8 Comments »

310

Dual Boot, Have the Choice of Ubuntu and Windows

Linux, Operating Systems submitted by daniel117 08/17/07

Why settle for only Windows without Ubuntu and vice versa? Dell should have dual boot on Windows and Ubuntu. Compromising is sometimes good and in this case, its great! 16 Comments »

950

Include the UBUNTU CD!

Linux submitted by lucianotolfo 05/24/07

it wold be great to have the instalation cd of ubuntu with the purchase of the pc, so then i can install aditional software from it or re-install the o.s. after formatting... 15 Comments »

1310

With Ubuntu PCs dell should...

Linux submitted by kevintrooper 07/05/07

provide an Ubuntu CD!

10 Comments »

6330

Linux Printing Solutions

Linux, Printers and Ink, Service and Support submitted by jfelisky 02/21/07

I have a Dell 3100cn laser printer, which was a nice purchase until I dropped Windows XP and moved to OpenSuSE on my home computer.

I've tried a lot of different message boards looking for a way to keep that printer, but I'm so frustrated with Dell's lack of Linux support that I have to consider HP, since the LaserJet family is more broadly supported. 53 Comments »

620

Ubuntu in more countries

Linux, Desktops and Laptops submitted by nkmhutirv 08/19/07

I would like to see Ubuntu laptops & desktops coming to more countries in Europe.
Germany, France & Great Britain are not close enough, and shipping costs are high. 5 Comments »

9200

Add all the OS's you sell to the "Help Me Choose: Operating System" page

Dell Web Site, Linux, Operating Systems submitted by jmxz 06/08/07

These pages: titled "Help Me Choose: Operating System" (a Dell help me choose page,another one)
only list some of the operating systems Dell sells.

I assume you also recommend Ubuntu for some home users (those who want better security and performance, I imagine) and FreeDOS for business (since that's what you sell on your Latitudes - even though I can't imagine why you prefer FreeDOS there over Ubuntu). But unless you put them in those pages, we can't easily make an informed choice. 15 Comments »

11640

Make the dell ubuntu models available through the main webpage

Dell Web Site, Linux, Sales Strategies submitted by rajeevbhatta 06/19/07 **UNDER REVIEW**

Instead of having the model listings on a different webpage ( www.dell.com/open) have these models available from the product search you have on the main page or a link available through the main page (www.dell.com)

When I go to dell.com and I search for the product model numbers I never can find them I have to go to the other page and then I see it. The only thing I saw on the main page is a small flash ad which then takes you to the page.

Why cant you place these models with the other models on your page.........





30 Comments »

13980

Downloadable, PDF format, full technical specs for all systems

Advertising and Marketing, Dell Web Site submitted by benjesuit 06/12/07 **REVIEWED**

Before I buy, I would like to have the options of downloading the full technical specifications of the system. Not just the brief specifications. Place a link under "tech specs" tab that allows you to view or download the full specification PDF file for those of us who care about and understand such things. This way everyone is satisfied.
We are looking to improve the specs pages by making them consistent across all product lines, provide more in-depth specifications and making them available in a printable format.





35 Comments »

9390

Visible Link to IdeaStorm on main Dell site

Advertising and Marketing, Dell Web Site, IdeaStorm submitted by ipaw 07/01/07 **PARTIALLY IMPLEMENTED**

IdeaStorm should have a visible link and explanation on the main Dell site as well as a Desktop shortcut on all new installations.

I've been a Dell customer since my XPS-500 back in the mid 90's and I only just found out about IdeaStorm through a PodCast.

If people know they can have a voice and make a difference, they'll use it.

Thanks


This idea has been partially implemented, as our new home page now has a prominent link to "Dell Community" - within that page are links to IdeaStorm and our other community properties, including Dell Community Forums, Direct2Dell, StudioDell, etc. Thanks for the idea!!!
34 Comments »

26040

There should be an option of having no trialware on all computers

Software submitted by jervis961 08/23/07 **REVIEWED**

Here is a news article about trialware and how Dell feels that regular customers want it but small business ones do. Do they not look at the ideas here?

"Not interested in all of the trial software that clutters up new PCs? You're not alone: According to Dell's recent research in both focus groups and broader surveys, small-business users overwhelmingly view trialware as an irritant, not a benefit. That research has led Dell to axe the extras from its new Vostro line of small-business desktop PCs and laptops. Eliminating demo applications is a major step for Dell, which has caught flack for the quantity of trialware on its consumer PCs. (One frustrated customer went so far as to develop a "Decrapifier" utility. The company says that consumers who buy PCs for personal use do express interest in preloaded trial software, but that small-business users have different needs. By eliminating the trialware from Vostro machines, Dell says it has cut the system setup time in half. For now, Dell is the only major PC manufacturer to ship small-business systems without preinstalled trialware as a standard practice. (Some competitors, such as HP, allow customers to choose a no-trialware configuration.)"


Dell offers a broad amount of software choice and minimal software shipped. Read jeremy_f's post on the options we give our customers





154 Comments »

30000

Standardize Power Cables for Laptops

Accessories (Keyboards, etc.), Laptops submitted by badblood 08/27/07 **UNDER REVIEW**

Nothing is more annoying than laptop power cables that are not interchangeable from one computer model to another or from one brand of computer to another. Power cables have been standardized on most electrical applicances, including desktop computers for decades.

Make an effort to promote and implement standard power cables for laptops.


Please see dawn_l's comments below.
115 Comments »

6290

Make A Wireless Dell

Accessories (Keyboards, etc.), Desktops, Monitors and Displays submitted by reg 08/07/07 **COMING SOON**



Apple has a real, valid point: Too many cables in a typical PC setup.

I think Dell could make a combo cable, or a unified display (display/camera/stereo speakers).

Dell should work on a nice clean design - like Apple's clean design - less cable rat nests, more computing power. 220 Comments »

11860

Ubuntu on all models where it works

Linux, Operating Systems, Small Business submitted by jonsmirl 08/01/07 **IN PROGRESS**

I'm still throwing away copies of Windows. Recently I have ordered some Dimension 9200s from Small Business. All of these machines are running Ubuntu today without problem. They're being used to replace some PE400SCs that are starting to die. A 2GB quad core for $649 was too good a deal to pass up. It makes a great small server.

Please offer Ubuntu as a choice on all configurations where it works. I would have still paid $649 for the box and you could have kept the money you're sending to Microsoft.
We continue to explore different Linux opportunities on our systems. Check out daniel_j's comment below.




40 Comments »

21890

Make Linux and no Operating system standard options on all future products

Operating Systems submitted by jervis961 08/17/07 **REVIEWED**

OK Dell you have committed to supplying Linux options in limited form. Since you have laid the groundwork already here is the next step. Every new product you release that needs an Operating system should have Linux and also no Operating System as an option in the configuration along side Windows. Since you have to write drivers and test compatability for Vista when making a new product just make it compatable with Linux at the same time. There will no longer be a need for a seperate sections for Linux or no Operating system since all of the products will have the option. this will help make your site easier to navigate for you customers. You can also create an ACCURATE help me choose section for the OS choices.





Check out what daniel_j has to say on the options we offer.





188 Comments »

20810

Stop Overcharging on Notebook RAM

Sales Strategies, Laptops submitted by realskript 08/28/07 **UNDER REVIEW**

Dell really... REALLY need to stop overcharging... and when i say overcharing... i mean atleast double what you would pay to pick up the ram yourself.
On XPS Notebooks... you are charging $500 for 4GB of ram... when you could easily go pick them up at your local computer shop for $250... and pocket the other half of the $500...

It would be nice if dell could save the customers as well as the company itself this hassle.. and start charging NORMAL prices for an upgrade in RAM.

thanks =D

PS..... PROMOTE THIS!!!!











89 Comments »

10050

Dell's Website must work with Firefox running on Linux

Dell Web Site, Linux submitted by qgonjon 07/16/07 **UNDER REVIEW**

It's discouraging to have a Tier 1 vendor (Dell) selling Linux products and yet not really tailoring to Linux. Don't get me wrong Dell, I am not trying to take away all the good you have done. Offering Linux is a step in the right direction and I would like to see more steps taken in a monthly or quarterly basis. But, it seems that the basis for your current Linux promotion is for the Open Source enthusiast like me. I use Linux at home and at work as my main operating system. I use Firefox as my browser and I'm trying to order a Dell Inspiron 1420N. However, it seems that the embedded flash script that shows the different colors choices for the Inspiron is not working under Linux. It also shows that I can't see the different images thereafter. It works with Windows running Firefox as my vmware machine verified. But that is not the type of user that will most likely purchase a Linux laptop.

My request is simple. Can someone fix and verify that this page works well with Linux browser technology? So, that users can enjoy purchasing your Linux products and demonstrate that Dell really cares about their customer's operating system preference.

Dell I wish you the best in this venture as your success in this territory will help the Linux Desktop become a reality to the open source community.





73 Comments »

29110

Put Ubuntu on the list of operating systems when building a PC!

Linux, Sales Strategies, Desktops and Laptops submitted by samb0057 08/10/07 **UNDER REVIEW**

Ubuntu is hidden in a dark corner of the website. I work in IT support, and I have a client who was having virus problems a little while ago. I fixed the problem by installing Ubuntu on their PC. Very recently they called me asking for advice on a new computer, I told them about your new offer providing Ubuntu pre-installed on PCs and they wanted to purchase, but could not find the section on your site (this person is a very basic user, doesn't know what open-source means, probably didn't even see the open source link). There is no way they would have found your Ubuntu section on their own.

I urge you to offer Ubuntu as a choice of OSes in the system configuration wizard, the only way to really sell Ubuntu is to offer Ubuntu as a primary option, rather than a hidden alternative. I personally am looking to buy a new laptop, and you guys have always been my number 1 PC manufacturer (I don't think I've ever bought a new retail PC except from you guys), but I feel that your Ubuntu offerings are lacking. If you offered Ubuntu on some of the great deals you offer on your home page, I would be willing to pay just as much as I would for a Windows Vista system and I probably would have already ordered.


Please see john_h's comment
200 Comments »

4510

More Dell <-> Community Communication

IdeaStorm submitted by mistern 05/15/07

Certainly, Dell's move to start IdeaStorm was a good one, and I think it will improve the situation quite a bit.

What I'd like to see is more direct and spontaneous (but somewhat official) communication between Dell employees and the users of this site. dell_admin1 does communicate with us, but mainly about administrative issues.

You get our feedback. We want your feedback. Agree?




jmxz's part of the idea (his article was merged here):

IdeasStorm needs more participation from Dell Management and Employees

Dell has meetings with the management to discuss Ideas that are posted to the site. Why can’t some of those managers stop by and ask questions or maybe enlighten users when they suggest an idea that isn’t feasible. I’m not saying they need to spend the whole day doing this but maybe just pop in once in a while. I believe that such conversations lead to better ideas not only from us but from Dell employees as well. This kind of interaction would also make users know that they are being listened to. Further information in the comments of this Idea. 209 Comments »

21770

Always include all software and driver reinstallation discs for free (or at least let us get the option to)... don't make us pay extra

Software submitted by winoffice 05/01/07 **IMPLEMENTED**

Always include ALL software AND driver reinstallation discs for FREE (or at let us get the option do get the for free if we want as follows)...don't make us pay extra in case that we have a disaster and need to reinstall from scratch...!

No Discs Included (Included In Price)

All Discs Included (this means everything -- all software discs -- OS/Security software/etc., and all driver discs -- this means Windows or Linux drivers or both, whatever applies -- add $0)

Other options (OS disc only, all software discs only, driver discs only, etc. -- add $0)

For some computers, Dell does not include the reinstallation discs. Even if Dell offers them, Dell charges extra for us to get them. In fact, the only time I seen reinstallation discs being offered without charge were for Dell XPS desktops with the flashy lights -- that is, the Dell XPS 600, 700, and 710 systems, for those ware the only systems to offer operating system options like "Microsoft Windows XP Media Center WITH REINSTALLATION CD".

Also, most of the time when software reinstallation discs are not included, driver reinstallation discs (such as XPS flashy lights, as well as printers and monitors) are not included either. Therefore, don't just include the software reinstallation discs -- include as well the Windows/Linux drivers for the hardware (depending on the OS purchased with the computer, if any, which in turn depends on the user's preferences).

Besides, Microsoft as well as ALL software companies include the discs when you get the software seperately, so why can't Dell do the same when the software is preinstalled...?
Customers no longer have to pay extra for re-installation media.




89 Comments »



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