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-30

Raise your hand if you're tired of negative Vista articles

Operating Systems submitted by matthew2142 11/28/07

Neowin member ispamforfood (interesting nickname!) has posted an interesting question on our Back Page News forum asking "Raise your hand if you're tired of negative Vista articles".

It is true that there are many news outlets that are having quite a bit of a lark bashing Microsofts latest offering, hardly surprising based on the real-world problems that many people suffered after upgrading their Windows XP machines. In defence of Microsoft, the recommended machine to use Vista with has increased quite a bit from Windows XP where 256MB of Ram was quite enough (or 512 for optimal performance) and now the recommended is 1gig or 2 depending on who you believe. Personally, I had 1GB in my machine when I upgraded (clean installed) but I only saw an improvement after I added an extra 1GB, bringing my RAM up to 2GB.

It's probably also fair to mention that Microsoft has since released Performance & Stability updates, which do fix a lot of annoyances such as slow copy/paste (calculation time) to other partitions. Anyway I have also done a poll, so voice your opinion by voting Yay or Nay to negativity on Vista by clicking the Member Poll link

Link: Neowin Discussion in Back Page News
Link: Windows XP was also treated the same (thanks deck)

http://www.neowin.net/forum/index.php?showtopic=603325
http://www.neowin.net/forum/index.php?showtopic=600187&hl=< PROMOTE IF YOU ARE GETTING TIRED OF THEM. DEMOTE IF YOUR NOT AND LOVE THE VISTA BASHING 98 Comments »

6300

Linux Printing Solutions

Linux, Printers and Ink, Service and Support submitted by jfelisky 02/21/07

I have a Dell 3100cn laser printer, which was a nice purchase until I dropped Windows XP and moved to OpenSuSE on my home computer.

I've tried a lot of different message boards looking for a way to keep that printer, but I'm so frustrated with Dell's lack of Linux support that I have to consider HP, since the LaserJet family is more broadly supported. 53 Comments »

33450

Implemented: Ubuntu Dell is Le$$ Than Windows Dell

Linux submitted by thebittersea 05/05/07 **IMPLEMENTED**

see comment from Erik down below... [Dell's Pricing Team]

$774 Inspiron 1420 (Ubuntu)
Intel® Core™ 2 Duo T5250 (1.5GHz/667Mhz FSB/2MB cache)
Ubuntu version 7.04
Anti-glare, widescreen 14.1 inch display (1280x800)
Intel Graphics Media Accelerator X3100
1GB Shared Dual Channel DDR2 at 667MHz
80GB SATA Hard Drive (5400RPM)
24X CD Burner/DVD Combo Drive
Intel® 3945 802.11a/g Mini-card
Integrated High Definition Audio

$824 Inspiron 1420 (Vista)
Intel® Core™ 2 Duo T5250 (1.5GHz/667Mhz FSB/2MB cache)
Genuine Windows® Vista Home Basic Edition
Anti-glare, widescreen 14.1 inch display (1280x800)
Intel Graphics Media Accelerator X3100
1GB Shared Dual Channel DDR2 at 667MHz
80GB SATA Hard Drive (5400RPM)
24X CD writer/DVD Combo Drive
Intel® 3945 802.11a/g Mini-card
56Whr Lithium Ion Battery (6 cell)
Integrated High Definition Audio
The difference in promotion pricing was due to an error on the site, which has been fixed.






412 Comments »

67940

Stripped down, fast Linux Box

Accessories (Keyboards, etc.), Desktops, Linux submitted by pawprintz 02/17/07 **REVIEWED**

How about a fast, Internet ready Linux desktop. Small form factor, pretty monitor, mouse & keyboard, the O.S., OpenOffice & Firefox. Cheap'n'fast


Dell sees the value of this idea, and is keeping the sugestions for a Linux small form factor on the radar. john_h will let the community know of any new information as it comes.




130 Comments »

34058

Become the open source OEM

Linux, Desktops and Laptops submitted by ntaylor0909 02/17/07 **REVIEWED**

I read the same question on Linux forums, all the time: What is the best brand of computer/laptop to purchase for Linux. I know that there is the n series of computers and notebooks, but it could go a step further. Accept the recent offer of free Linux driver development from the Linux Kernel Community so that DELLs "just work" with Linux. Maybe look at some ideas like LinuxBIOS and/or OpenBIOS. Become the OEM that everyone recommends. There is a growing market for Open Source friendly computers and DELL could own that market.


In the past year, we've made a lot of progress on getting Linux to work well on all of our products. Our goal is to become the hardware vendor of choice for Linux users. Click here to learn more from john_h.





45 Comments »

15889

pre-installed linux ubuntu on desktops and laptops

Linux, Operating Systems, Desktops and Laptops submitted by fra9000 02/20/07 **PARTIALLY IMPLEMENTED**

i think linux will be the future...so please make some model-line of desktops and laptops with ubuntu linux pre-installed... thanks


This idea has been implemented on select desktops and notebooks in the US, UK, France and Germany.

80 Comments »

6420

Put Ubuntu on a laptop with better specs

Inspiron products, Linux submitted by piratehead 10/16/07 **PARTIALLY IMPLEMENTED**

Offer an Ubuntu laptop (Inspirion or otherwise) with available discreet graphics, discreet audio, 8GB or more of RAM, a quad-core processor, bluetooth, next-gen WiFi, and integrated webcam.

I don't know how many of those are possible at this point, but each one is a step forward for people who are waiting on certain specs to bite on a Dell laptop.

Now that you offer laptops with Ubuntu on them, I really don't want to go to another company just to get the computer specs I want. I wish to vote for Dell with my dollars, paying for a laptop that has actually been tested and certified by the manufacturer to run Ubuntu. Please give me the opportunity!


Check out the Idea in Action to find out more about our Ubuntu offerings.
96 Comments »

430

Contrbute to Ubuntu

Linux, Desktops and Laptops submitted by darkproteus66 Apr 24 **ALREADY OFFERED**

Dell should actively contribute to Ubuntu and other open source projects either financially or through software.


Please see matt_d's comment
13 Comments »

15980

Same discounts available on Ubuntu and Windows

Linux, Operating Systems, Sales Strategies submitted by jonsmirl 06/12/07 **PARTIALLY IMPLEMENTED**

I'm ordering a Vista XPS 410 right now. I wanted a Ubuntu one but I'm going to throw away yet another copy of Windows. The Vista XPS 410 has $200 off today and free ship for a total of $869. The identical Ubuntu machine is $1019 plus $29.99 shipping. So today Ubuntu costs $170 more than Windows instead of $50 less. Why can't I have the same discounts on the Ubuntu machine? 50 Comments »

530

Ubuntu Linux systems Down Under

Advertising and Marketing, Linux, Sales Strategies submitted by finkisadink May 10

At present it's not possible to buy a Dell system with Linux preinstalled within Australia. This is something that I believe should be resolved as soon as practicable — at present I'm having to buy systems with Windows preinstalled, only to never use that license... and this also costs me time & money as I have to perform a full SOE build from scratch. 6 Comments »

420

MARKET linux PCs for real, and Open Office, for real

Advertising and Marketing, Linux submitted by chopdoc May 7

I actually laughed when I read some Dell staffers' comments along the lines of "my research shows the customers want Windows".

Of course the research shows that, of course Dell isn't selling many Linux PCs. Probably the leading topic on Idea Storm has been Linux and Open Source. But that is because Dell attracts mostly "techies" here...not customers.

If you want to sell something, you need to advertise and market it. Microsoft has had a decades long campaign to get into the position they are in. The common consumer thinks Microsoft IS their computer.

Dell has moved forward, but not much, and they have limited and burried the Open Source option and resisted every step of the way. That is a fact, regardless of the lip service Dell gives here.

Open Source, particularly Linux distros can SAVE the customers money. I've crunched the numbers myself, I've calculated the TCO. Stability, reliability, cost.....how and why can Dell continue to avoid the reality of these issues by saying "our research indicates the customers want Windows"?

Give Open Source the marketing exposure it deserves and that the customer deserves. Dell made their name building custom ordered computers. They were known as "the best" in many regards. Then they lost their way. I was optimistic when Mr. Dell returned, but apparently he lost his way as well.

Market the Open Source options for what they really are and do it across the product line. Tell the customers what it really is and don't make it seem like some sort of off-beat secondary option...it simply isn't that anymore unless you continue to make it that.

Check your reaserch, your customers want value....lower prices....reliability..... The answer to that is Linux no matter how you slice it. So SELL it....for real.

Dell could really make a name for themselves again. 19 Comments »

11420

Make the dell ubuntu models available through the main webpage

Dell Web Site, Linux, Sales Strategies submitted by rajeevbhatta 06/19/07 **UNDER REVIEW**

Instead of having the model listings on a different webpage ( www.dell.com/open) have these models available from the product search you have on the main page or a link available through the main page (www.dell.com)

When I go to dell.com and I search for the product model numbers I never can find them I have to go to the other page and then I see it. The only thing I saw on the main page is a small flash ad which then takes you to the page.

Why cant you place these models with the other models on your page.........





30 Comments »

22830

Dell Ubuntu for Europe

Linux submitted by yesmathew 05/03/07 **PARTIALLY IMPLEMENTED**

Dell announced to pre-load Ubuntu on Notebooks and Desktops for US market. What about for Europe? We want for Europe market too... users from Switzerland, Germany, France, UK, Austria, Spain, and others are requesting the same.


See the blog post in Direct2Dell re: Ubuntu in UK, France and Germany; Dell/Red Hat Solutions & More.
85 Comments »

2460

Dell: join in! Offer a low-cost Linux PC!

Linux, Sales Strategies, Desktops and Laptops submitted by phubert Apr 2

It appears Dell remains afraid of Microsoft... and here is an answer we haven't heard from Dell on IdeaStorm:

"The top PC makers have so far treaded carefully. Dell's website sells Ubuntu computers in a separate section for open-source PCs, out of direct comparison with Windows machines. Dell spokeswoman Anne Camden said the placement reflects the fact that Linux is still not a mainstream consumer product."

From the USA Today article:

Burst of low-end PCs could boost Linux

"Business computing suppliers are finding open-source desktops especially gaining traction in cost-conscious developing markets. For example, IBM and Linux vendor Red Hat recently launched Microsoft-free desktops for Eastern Europe.

One buyer is Aleksandar Spagnut, a director of Moscow-based Rushotel, which needed new desktop PCs for a hotel-building project. Spagnut said his company saved 30 to 35% over comparable Windows machines. He added that Linux PCs are now common enough that a snowball effect is emerging, whereby technical support and "drivers" — which essentially tell programs how to interact with hardware — are much easier to find." ****

http://www.usatoday.com/tech/products/software/2008-04-01-cheap-pc-linux_N.ht... 19 Comments »

10490

Provide Linux compatibility information on all products up front

Advertising and Marketing, Linux submitted by spm 02/21/07 **REVIEWED**

My company used to buy all out IT products from Dell. The main reason we don't buy any Dell products any more is that it is so difficult to get information from Dell on Linux compatibility, except from a few very expensive high end products. Calling Dell product support to find out if a particular product will work with Linux and where to get drivers is an offputting experience. Dell sales staff seem to take a perverse delight in telling customers that they don't support Linux, and when I tell them that I don't want support from them, only compatibility and driver information, they tell me that they can't give me that information, nor information on chipsets which might allow me to locate information from elsewhere.

The bottom line is that I expect at the very least to be provided compatibility and chipset information before I buy a PC. Neither myself or any other customer is going to buy a Dell PC to test it on Dells behalf - product testing and certification is the manufacturer's responsibility, not mine. White box suppliers, and other mail order suppliers on the other hand are only too willing to provide motherboard, chipset, and component information etc. to allow me to check compatibility.

The reason why we no longer buy any Dell products is simple - we use a small number of Linux PCs in our office and all the servers in our office run Linux. We buy all hardware, peripherals including low end desktop hardware so that they are deployable with both Linux and Windows. We do this for obvious reasons - for example, we might want to plug in a printer originally purchased for use with Windows into a Linux server print queue, and we may want server applications to print to the printer. We may want to redeploy Windows Desktops later as Linux desktops - for example to use as a shared data access desktop. Therefore, although our desktop PCs are overwhelmingly Windows, we won't buy any hardware that isn't Linux compatible, even if it is intended for use with Windows initially. Dell unfortunately doesn't meet those needs, and we cannot buy equipment from Dell. I am sure a lot of other companies which use Linux in the office have similar issues.

Here is what Dell needs to do to have a chance of winning our (and other's) custom:

1) Advertise and inform about Linux compatibility or otherwise. Finding out about compatibility before buying is the most difficult thing about Linux, not installation or configuration. Any company that can do this has a huge advantage for little or no cost.
2) Provide full Linux compatibility information on all Dell products - not just high end desktops. Ideally, certify products for the top distros - RHET, SLES, Debian, the latest free Fedora, OpenSuSE, Ubuntu if possible. Linux users don't necessarily want a preload - most Linux users are quite capable of installing Linux themselves and would probably install some other Linux distro if one was pre-installed. Preinstallation is only useful to us as an indication that the product is Linux compatible. If a feature is only partially supported by Linux, say so and say what is supported - Linux users will understand, and may not need all the features, or like us they may only want the Linux compatibility for possible future redeployment. If driver support is external (most will be) then provide links pointing to those sites in Dell support, and if you need to make a disclaimer to avoid liability for a third party products outside Dell's control, do so. Again Linux users will understand.
3) Exclude products from the Dell inventory that don't support Linux as far as possible. Generally for every part that is not Linux compatible, there is one that is Linux compatible for the same price.
4) Don't ask customers to pay the Microsoft tax. Linux machines or no-OS machines with zero cost OS and no support should cost significantly less than a Windows pre-loaded machine. Customers know when they are being cheated and don't like it.
5) Linux support (except for driver information) is not usually required (except for servers), only web based information. If the customer needs Linux support, it will probably be from an independent consultant/techie rather than from Dell. Sell your Linux PCs as "Linux OEM - no support" PCs at a significantly lower cost than the equivalent Windows PC.
6) Linux on the desktop is most competitive on the low end desktop - particularly for schools etc. Sell Linux PCs preloaded onto low end desktop computers with appropriate free software for that market, at a competitive price rather than on high end workstations.


Upfront Linux capability would be difficult to implement on our web store. But, check some of the alternatives john_h posted.




21 Comments »

11190

Make XP/Linux drivers available for all model even if only Vista is pre-installed

Accessories (Keyboards, etc.), Linux, Operating Systems submitted by vineets001 09/24/07 **REVIEWED**

There are good hardware models coming out. And only Vista is pre-install option. If people want to wipe off Vista and install XP or Linux, let them do that. Make a commitment to have the drivers available.


We're working on having drivers for the hardware we ship more widely available. Click here to learn more from john_h.





29 Comments »

180

Show Dell PCs with Ubuntu Linux in stores & TV in China P.R.

Advertising and Marketing submitted by comp_286 Jun 29

It's happy to see that Dell has already opened stores in China P.R. to meet the favor of Chinese people. 1/2 of the products included in store are n-series, with Ubuntu Linux or Red Flag Linux. But it's weird that these products are all running Microsoft Windows XP! It's common in China P.R. to use illegal copies of Microsoft Windows XP, so it's necessary for Dell to tell customers what is open source and what could they achieve from it. If customers could experience Ubuntu Linux or other distributions, they will know how the performance is. To increase sales in China P.R., Show ads on TV is also very important. Add more options of Ubuntu is also necessary.

Sorry for my bad language skill. Comment »

390

Get Splashtop available on most if not all computers.

Desktops, Linux submitted by he_the_great Jun 12

Splashtop is an integrated Linux desktop that lets you instantly boot your computer into an environment to browse the web and other tasks. I don't see any reason not to have it everywhere. 1 Comment »

11750

Ubuntu on all models where it works

Linux, Operating Systems, Small Business submitted by jonsmirl 08/01/07 **IN PROGRESS**

I'm still throwing away copies of Windows. Recently I have ordered some Dimension 9200s from Small Business. All of these machines are running Ubuntu today without problem. They're being used to replace some PE400SCs that are starting to die. A 2GB quad core for $649 was too good a deal to pass up. It makes a great small server.

Please offer Ubuntu as a choice on all configurations where it works. I would have still paid $649 for the box and you could have kept the money you're sending to Microsoft.
We continue to explore different Linux opportunities on our systems. Check out daniel_j's comment below.




40 Comments »

152540

Pre-Installed Linux | Ubuntu | Fedora | OpenSUSE | Multi-Boot

Linux, Operating Systems - Multiboot, Sales Strategies, Desktops and Laptops submitted by dhart 02/16/07 **PARTIALLY IMPLEMENTED**



Offer the 3 top free Linux versions for free pre-installation on all Dell PCs.

Quality free and open source software drastically lowers the cost of new PCs, and helps prevent software piracy. For example OpenOffice.org, the Microsoft Office alternative, can shave hundreds of dollars off the price of a new PC. Cast your vote for OpenOffice and other free software.

Offer easy multi-boot options with Windows Vista, Windows XP, or NO Windows (yes, Linux can entirely replace Windows!)

Offer trade-ins and Linux CDs for older model Dell PCs. Cast your vote for the mini Linux Dell PC and the Universal Education Dell PC, both utilizing free software.

Would you try Linux if it were this easy?

CHOICE is what consumers want on their new PCs, not annoying surprise circus-ware (the typical smattering of confusing 3rd party popup-infested software found on most new Dell PCs). Quality free and open source software is well behaved, and may be legally pre-installed on PCs, and legally shared with friends and family, sharing is encouraged! Cast your vote for consumer CHOICE and public transparency at Dell.


Please take a look at www.dell.com/open for linux options on the Inspiron.

1824 Comments »



Rss track my votes