Raise your hand if you're tired of negative Vista articles
Operating Systems submitted by matthew2142
11/28/07
Neowin member ispamforfood (interesting nickname!) has posted an interesting question on our Back Page News forum asking "Raise your hand if you're tired of negative Vista articles".
It is true that there are many news outlets that are having quite a bit of a lark bashing Microsofts latest offering, hardly surprising based on the real-world problems that many people suffered after upgrading their Windows XP machines. In defence of Microsoft, the recommended machine to use Vista with has increased quite a bit from Windows XP where 256MB of Ram was quite enough (or 512 for optimal performance) and now the recommended is 1gig or 2 depending on who you believe. Personally, I had 1GB in my machine when I upgraded (clean installed) but I only saw an improvement after I added an extra 1GB, bringing my RAM up to 2GB.
It's probably also fair to mention that Microsoft has since released Performance & Stability updates, which do fix a lot of annoyances such as slow copy/paste (calculation time) to other partitions. Anyway I have also done a poll, so voice your opinion by voting Yay or Nay to negativity on Vista by clicking the Member Poll link
Link: Neowin Discussion in Back Page News Link: Windows XP was also treated the same (thanks deck)
http://www.neowin.net/forum/index.php?showtopic=603325 http://www.neowin.net/forum/index.php?showtopic=600187&hl=< PROMOTE IF YOU ARE GETTING TIRED OF THEM. DEMOTE IF YOUR NOT AND LOVE THE VISTA BASHING
-30
Linux Printing Solutions
Linux, Printers and Ink, Service and Support submitted by jfelisky
02/21/07
I have a Dell 3100cn laser printer, which was a nice purchase until I dropped Windows XP and moved to OpenSuSE on my home computer.
I've tried a lot of different message boards looking for a way to keep that printer, but I'm so frustrated with Dell's lack of Linux support that I have to consider HP, since the LaserJet family is more broadly supported.
6300
Implemented: Ubuntu Dell is Le$$ Than Windows Dell
Linux submitted by thebittersea
05/05/07 **IMPLEMENTED**
see comment from Erik down below... [Dell's Pricing Team]
$774 Inspiron 1420 (Ubuntu) Intel® Core™ 2 Duo T5250 (1.5GHz/667Mhz FSB/2MB cache) Ubuntu version 7.04 Anti-glare, widescreen 14.1 inch display (1280x800) Intel Graphics Media Accelerator X3100 1GB Shared Dual Channel DDR2 at 667MHz 80GB SATA Hard Drive (5400RPM) 24X CD Burner/DVD Combo Drive Intel® 3945 802.11a/g Mini-card Integrated High Definition Audio
$824 Inspiron 1420 (Vista) Intel® Core™ 2 Duo T5250 (1.5GHz/667Mhz FSB/2MB cache) Genuine Windows® Vista Home Basic Edition Anti-glare, widescreen 14.1 inch display (1280x800) Intel Graphics Media Accelerator X3100 1GB Shared Dual Channel DDR2 at 667MHz 80GB SATA Hard Drive (5400RPM) 24X CD writer/DVD Combo Drive Intel® 3945 802.11a/g Mini-card 56Whr Lithium Ion Battery (6 cell) Integrated High Definition Audio The difference in promotion pricing was due to an error on the site, which has been fixed.
33450
Stripped down, fast Linux Box
Accessories (Keyboards, etc.), Desktops, Linux submitted by pawprintz
02/17/07 **REVIEWED**
How about a fast, Internet ready Linux desktop. Small form factor, pretty monitor, mouse & keyboard, the O.S., OpenOffice & Firefox. Cheap'n'fast
Dell sees the value of this idea, and is keeping the sugestions for a Linux small form factor on the radar. john_h will let the community know of any new information as it comes.
67940
Become the open source OEM
Linux, Desktops and Laptops submitted by ntaylor0909
02/17/07 **REVIEWED**
I read the same question on Linux forums, all the time: What is the best brand of computer/laptop to purchase for Linux. I know that there is the n series of computers and notebooks, but it could go a step further. Accept the recent offer of free Linux driver development from the Linux Kernel Community so that DELLs "just work" with Linux. Maybe look at some ideas like LinuxBIOS and/or OpenBIOS. Become the OEM that everyone recommends. There is a growing market for Open Source friendly computers and DELL could own that market.
In the past year, we've made a lot of progress on getting Linux to work well on all of our products. Our goal is to become the hardware vendor of choice for Linux users. Click here to learn more from john_h.
34058
Put Ubuntu on a laptop with better specs
Inspiron products, Linux submitted by piratehead
10/16/07 **PARTIALLY IMPLEMENTED**
Offer an Ubuntu laptop (Inspirion or otherwise) with available discreet graphics, discreet audio, 8GB or more of RAM, a quad-core processor, bluetooth, next-gen WiFi, and integrated webcam.
I don't know how many of those are possible at this point, but each one is a step forward for people who are waiting on certain specs to bite on a Dell laptop.
Now that you offer laptops with Ubuntu on them, I really don't want to go to another company just to get the computer specs I want. I wish to vote for Dell with my dollars, paying for a laptop that has actually been tested and certified by the manufacturer to run Ubuntu. Please give me the opportunity!
 Check out the Idea in Action to find out more about our Ubuntu offerings.
6420
Same discounts available on Ubuntu and Windows
Linux, Operating Systems, Sales Strategies submitted by jonsmirl
06/12/07 **PARTIALLY IMPLEMENTED**
I'm ordering a Vista XPS 410 right now. I wanted a Ubuntu one but I'm going to throw away yet another copy of Windows. The Vista XPS 410 has $200 off today and free ship for a total of $869. The identical Ubuntu machine is $1019 plus $29.99 shipping. So today Ubuntu costs $170 more than Windows instead of $50 less. Why can't I have the same discounts on the Ubuntu machine?
15980
Ubuntu Linux systems Down Under
Advertising and Marketing, Linux, Sales Strategies submitted by finkisadink
May 10
At present it's not possible to buy a Dell system with Linux preinstalled within Australia. This is something that I believe should be resolved as soon as practicable — at present I'm having to buy systems with Windows preinstalled, only to never use that license... and this also costs me time & money as I have to perform a full SOE build from scratch.
530
MARKET linux PCs for real, and Open Office, for real
Advertising and Marketing, Linux submitted by chopdoc
May 7
I actually laughed when I read some Dell staffers' comments along the lines of "my research shows the customers want Windows".
Of course the research shows that, of course Dell isn't selling many Linux PCs. Probably the leading topic on Idea Storm has been Linux and Open Source. But that is because Dell attracts mostly "techies" here...not customers.
If you want to sell something, you need to advertise and market it. Microsoft has had a decades long campaign to get into the position they are in. The common consumer thinks Microsoft IS their computer.
Dell has moved forward, but not much, and they have limited and burried the Open Source option and resisted every step of the way. That is a fact, regardless of the lip service Dell gives here.
Open Source, particularly Linux distros can SAVE the customers money. I've crunched the numbers myself, I've calculated the TCO. Stability, reliability, cost.....how and why can Dell continue to avoid the reality of these issues by saying "our research indicates the customers want Windows"?
Give Open Source the marketing exposure it deserves and that the customer deserves. Dell made their name building custom ordered computers. They were known as "the best" in many regards. Then they lost their way. I was optimistic when Mr. Dell returned, but apparently he lost his way as well.
Market the Open Source options for what they really are and do it across the product line. Tell the customers what it really is and don't make it seem like some sort of off-beat secondary option...it simply isn't that anymore unless you continue to make it that.
Check your reaserch, your customers want value....lower prices....reliability..... The answer to that is Linux no matter how you slice it. So SELL it....for real.
Dell could really make a name for themselves again.
420
Dell: join in! Offer a low-cost Linux PC!
Linux, Sales Strategies, Desktops and Laptops submitted by phubert
Apr 2
It appears Dell remains afraid of Microsoft... and here is an answer we haven't heard from Dell on IdeaStorm:
"The top PC makers have so far treaded carefully. Dell's website sells Ubuntu computers in a separate section for open-source PCs, out of direct comparison with Windows machines. Dell spokeswoman Anne Camden said the placement reflects the fact that Linux is still not a mainstream consumer product."
From the USA Today article:
Burst of low-end PCs could boost Linux
"Business computing suppliers are finding open-source desktops especially gaining traction in cost-conscious developing markets. For example, IBM and Linux vendor Red Hat recently launched Microsoft-free desktops for Eastern Europe.
One buyer is Aleksandar Spagnut, a director of Moscow-based Rushotel, which needed new desktop PCs for a hotel-building project. Spagnut said his company saved 30 to 35% over comparable Windows machines. He added that Linux PCs are now common enough that a snowball effect is emerging, whereby technical support and "drivers" — which essentially tell programs how to interact with hardware — are much easier to find." ****
http://www.usatoday.com/tech/products/software/2008-04-01-cheap-pc-linux_N.ht...
2460
Provide Linux compatibility information on all products up front
Advertising and Marketing, Linux submitted by spm
02/21/07 **REVIEWED**
My company used to buy all out IT products from Dell. The main reason we don't buy any Dell products any more is that it is so difficult to get information from Dell on Linux compatibility, except from a few very expensive high end products. Calling Dell product support to find out if a particular product will work with Linux and where to get drivers is an offputting experience. Dell sales staff seem to take a perverse delight in telling customers that they don't support Linux, and when I tell them that I don't want support from them, only compatibility and driver information, they tell me that they can't give me that information, nor information on chipsets which might allow me to locate information from elsewhere.
The bottom line is that I expect at the very least to be provided compatibility and chipset information before I buy a PC. Neither myself or any other customer is going to buy a Dell PC to test it on Dells behalf - product testing and certification is the manufacturer's responsibility, not mine. White box suppliers, and other mail order suppliers on the other hand are only too willing to provide motherboard, chipset, and component information etc. to allow me to check compatibility.
The reason why we no longer buy any Dell products is simple - we use a small number of Linux PCs in our office and all the servers in our office run Linux. We buy all hardware, peripherals including low end desktop hardware so that they are deployable with both Linux and Windows. We do this for obvious reasons - for example, we might want to plug in a printer originally purchased for use with Windows into a Linux server print queue, and we may want server applications to print to the printer. We may want to redeploy Windows Desktops later as Linux desktops - for example to use as a shared data access desktop. Therefore, although our desktop PCs are overwhelmingly Windows, we won't buy any hardware that isn't Linux compatible, even if it is intended for use with Windows initially. Dell unfortunately doesn't meet those needs, and we cannot buy equipment from Dell. I am sure a lot of other companies which use Linux in the office have similar issues.
Here is what Dell needs to do to have a chance of winning our (and other's) custom:
1) Advertise and inform about Linux compatibility or otherwise. Finding out about compatibility before buying is the most difficult thing about Linux, not installation or configuration. Any company that can do this has a huge advantage for little or no cost. 2) Provide full Linux compatibility information on all Dell products - not just high end desktops. Ideally, certify products for the top distros - RHET, SLES, Debian, the latest free Fedora, OpenSuSE, Ubuntu if possible. Linux users don't necessarily want a preload - most Linux users are quite capable of installing Linux themselves and would probably install some other Linux distro if one was pre-installed. Preinstallation is only useful to us as an indication that the product is Linux compatible. If a feature is only partially supported by Linux, say so and say what is supported - Linux users will understand, and may not need all the features, or like us they may only want the Linux compatibility for possible future redeployment. If driver support is external (most will be) then provide links pointing to those sites in Dell support, and if you need to make a disclaimer to avoid liability for a third party products outside Dell's control, do so. Again Linux users will understand. 3) Exclude products from the Dell inventory that don't support Linux as far as possible. Generally for every part that is not Linux compatible, there is one that is Linux compatible for the same price. 4) Don't ask customers to pay the Microsoft tax. Linux machines or no-OS machines with zero cost OS and no support should cost significantly less than a Windows pre-loaded machine. Customers know when they are being cheated and don't like it. 5) Linux support (except for driver information) is not usually required (except for servers), only web based information. If the customer needs Linux support, it will probably be from an independent consultant/techie rather than from Dell. Sell your Linux PCs as "Linux OEM - no support" PCs at a significantly lower cost than the equivalent Windows PC. 6) Linux on the desktop is most competitive on the low end desktop - particularly for schools etc. Sell Linux PCs preloaded onto low end desktop computers with appropriate free software for that market, at a competitive price rather than on high end workstations.
Upfront Linux capability would be difficult to implement on our web store. But, check some of the alternatives john_h posted.
10490
Show Dell PCs with Ubuntu Linux in stores & TV in China P.R.
Advertising and Marketing submitted by comp_286
Jun 29
It's happy to see that Dell has already opened stores in China P.R. to meet the favor of Chinese people. 1/2 of the products included in store are n-series, with Ubuntu Linux or Red Flag Linux. But it's weird that these products are all running Microsoft Windows XP! It's common in China P.R. to use illegal copies of Microsoft Windows XP, so it's necessary for Dell to tell customers what is open source and what could they achieve from it. If customers could experience Ubuntu Linux or other distributions, they will know how the performance is. To increase sales in China P.R., Show ads on TV is also very important. Add more options of Ubuntu is also necessary.
Sorry for my bad language skill.
180
Ubuntu on all models where it works
Linux, Operating Systems, Small Business submitted by jonsmirl
08/01/07 **IN PROGRESS**
I'm still throwing away copies of Windows. Recently I have ordered some Dimension 9200s from Small Business. All of these machines are running Ubuntu today without problem. They're being used to replace some PE400SCs that are starting to die. A 2GB quad core for $649 was too good a deal to pass up. It makes a great small server.
Please offer Ubuntu as a choice on all configurations where it works. I would have still paid $649 for the box and you could have kept the money you're sending to Microsoft. We continue to explore different Linux opportunities on our systems. Check out daniel_j's comment below.
11750
Pre-Installed Linux | Ubuntu | Fedora | OpenSUSE | Multi-Boot
Linux, Operating Systems - Multiboot, Sales Strategies, Desktops and Laptops submitted by dhart
02/16/07 **PARTIALLY IMPLEMENTED**
Offer the 3 top free Linux versions for free pre-installation on all Dell PCs.
Quality free and open source software drastically lowers the cost of new PCs, and helps prevent software piracy. For example OpenOffice.org, the Microsoft Office alternative, can shave hundreds of dollars off the price of a new PC. Cast your vote for OpenOffice and other free software.
Offer easy multi-boot options with Windows Vista, Windows XP, or NO Windows (yes, Linux can entirely replace Windows!)
Offer trade-ins and Linux CDs for older model Dell PCs. Cast your vote for the mini Linux Dell PC and the Universal Education Dell PC, both utilizing free software.
Would you try Linux if it were this easy?
CHOICE is what consumers want on their new PCs, not annoying surprise circus-ware (the typical smattering of confusing 3rd party popup-infested software found on most new Dell PCs). Quality free and open source software is well behaved, and may be legally pre-installed on PCs, and legally shared with friends and family, sharing is encouraged! Cast your vote for consumer CHOICE and public transparency at Dell.
 Please take a look at www.dell.com/open for linux options on the Inspiron.
152540
 track my votes
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