james_paige

Organize the sales pages by need, not product line

Dell Web Site submitted by sernovitz 02/03/07 **IMPLEMENTED**

The Dell shopping experience is all about Dell -- not the user. Currently, you have to walk through each product line, narrow by model, etc.

This isn't very useful to my mom, or anyone new to Dell. Even the latitude/inspiron choice is never explained.

Start with features -- walk the user through the choices until they get the perfect PC.

What size do you want? What are you going to do with it? Etc.


Check out our new Assistance Seeker to shop by what you need, not by price!




33 Comments »

Laptop Web Cam and Microphone

Accessories (Keyboards, etc.), Laptops submitted by terrymain 02/16/07 **PARTIALLY IMPLEMENTED**

All new laptops should have a built in web cam and quality voice recorder/microphone.


Webcams are standard on all XPS laptops and an option on all Inspiron laptops.




135 Comments »

No Extra Software Option

Software submitted by ootleman 02/16/07 **PARTIALLY IMPLEMENTED**

Would love the ability to have a clean Vista install. No AOL software, no earthlink software, no google software - just a clean, original OS.


Check out jeremy_f's update on our current software options.


596 Comments »

Sell more desktops without monitors, keyboards, etc

Desktops, Environment, Sales Strategies submitted by gordonbrown77 02/16/07 **COMING SOON**

Make it an option to not get things people may already have when upgrading a PC such as monitors, mouse, keyboard. This would be good environmentally and save people some money if they already have theae things and will not be keeping the old PC. 35 Comments »

Dont eliminate XP just yet

Operating Systems submitted by javaprog07 02/17/07 **IMPLEMENTED**

Ok, well I know I may be chastised for bringing this up, but vista is still a young operating system with its own problems etc... I would like to see both Home and Business computers, especially notebooks have an XP Home and Pro option on top of Vista until it has at least been out for a year. For those seasoned users like me who just feel that you need to let a new OS mature before jumping right in. I am planning on buying a new notebook, and I would like to insure I wont have to format it on arrival just to have XP.
Check out the Idea in Action to find out more about Dell offering XP.




212 Comments »

Silent / Quiet Computers: Sound levels in decibels

Desktops and Laptops submitted by pchris 02/17/07 **REVIEWED**

I'd like Dell to provide the sound level in decibels for each of their desktops, under max load as well as at idle.

How a manufacturer can produce an expensive computer, and then have the user acoustic experience of that computer dominated by the noise generated by a cheap fan worth just pennies, for the entire lifetime of that computer, is incomprehensible. Computers are noisy when brand new, but those cheap fans begin to rub and oscillate and make additional annoying noises, frequently within a short period of time of purchase.

Personally, the peace and quiet of my personal workspace is very important to me, it's my sanctuary from the world where I can focus and be creative. To have that experience disrupted by cheap fans is sad, especially when slightly more expensive fans and some reasonable design would solve the issue. Another reason why I consider buying an Apple.

If the cost of a better sound design and fans is significant, it could be an extra cost option.
In general, Dell provides noise data of its products in the Environmental Datasheets. Tests are conducted according to ISO standards in a NVLAP accredited acoustics facility. Click here for more details




152 Comments »

No OS Preloaded

Linux, Operating Systems, Sales Strategies submitted by agreer 02/17/07 **PARTIALLY IMPLEMENTED**

I have a XP Pro retail copy, will soon buy retail vista, I also like Linux: Make WINDOWS-FREE, and OS-Free an option for more than just expensive business lines.


Dell has systems available that do not have an OS pre-loaded called N-Series line. You can check them out at www.dell.com/nseries.

464 Comments »