Dust Filter
Accessories (Keyboards, etc.), XPS products submitted by phooku
Jul 29
I am really impressed by my new XPS 630. But the wide open grill in the front, while great for cooling, does little to prevent hair, dust and lint from clogging the internal heat sinks. I wish Dell would sell a removable dust filter for both new and old XPS desktops.
300
64 Bit Vista and more than 4 GB RAM
Desktops, XPS products submitted by dellrox
Jul 24
HP has the option for 64 bit Vista and 32 bit Vista, why not Dell? Also, put the option in to XPS 620 desktops for more than 4GB RAM. You do this for Dell Precision Workstations, why not Home Gaming Desktops.
Look into this for me please.
570
Please answer the complaints you receive!
Service and Support, XPS products submitted by lola9
Aug 12
As a consumer it seems dell spends a lot of time talking about how valuable their customers are but little or no time actually doing it. I have had several issues with dells customer service and with the xps product i have and my complaints are simply not being answered. I know of several people who have had their complaints ignored. I personally will now be going through the small claims court in Ireland and the national consumer agency to get my legal entitlements of statutory rights that dell have denied me, something i would not have had to do if dell had bothered reading and replying to my complaint.
Customers usually understand faulty products can happen. How dell deals with these issues is what determines satisfaction or not.
220
Create a bargain gaming PC, "XPS Valueline"
Advertising and Marketing, Gaming, XPS products submitted by curvedinfinity
Feb 22
Dell, I have an excellent idea for you to implement:
Create a gaming platform with the most cost-efficient parts available, that is mass produced in a single configuration to maximize amortization.
How it works:
Take a look at existing benchmarks and perform your own. Find the best performance-per-dollar gaming pc, with an emphasis on lower cost for any ties. Sell this "XPS Valueline" in only one configuration, so its cost is lowered further.
Here is an example "XPS Valueline" value gaming PC I've compiled:
The plain Inspiron chassis
Intel 2160
2GB RAM
Nvidia 8800 GT
320 GB HDD
------------------------------
$700
20" Monitor +$200
------------------------------
$900
I'd buy one as my next desktop if it came with Ubuntu...
120
better customer service
Service and Support submitted by jcm337
Aug 12
You could streamline your customer service. I just had to talk to 7 people in order to find a tracking number to see when my package would get to me. Also, don't use the automated call system unless you follow up with an e-mail since you can't always write down a tracking number while driving in the car. Another idea would be to bring back your Canadian call center since they always worked through things smoothly.
230
Higher Ranged Power Supplies For All Systems
Accessories (Keyboards, etc.), Desktops and Laptops submitted by bundy88
Apr 11
Lets face it todays computers require much more juice then they used to, which is why standard power supplies just aren't cutting it anymore. From running better graphics and faster memory to top notch motherboards they all require more power consumption in order to run smooth. This is why I feel the new standard of power supplies should be at least a 550 watt or higher in all systems depending on the consumers requirements.
300
Intel X38 Motherboard in an XPS 720
Desktops, Gaming, XPS products submitted by thomasp94
12/17/07
Create a new XPS 720 system (along side the existing configurations) with an Intel X38 chipset motherboard in it (like the one used in the new XPS 420). This would cater to those of us that have no interest in SLI but want the 720 style tower with Windows XP. The X38 motherboard will also support the new line of Intel processors due out in Q1 of 2008, where as the current Nvidia chipset boards will not.
170
keeping problems with the XPS 630i updated
Service and Support, XPS products submitted by dweb
Aug 1
Hello Have noticed that many people are complaining about the XPS 630i as far as the PCI slot being only 8x instead of 16 and the blinking hard drive light which is constantly blinking.To find out any type of info on this one has to drill through the forums and rely on the moderator to answer any questions.Why cant the problems be posted within the FAQ with links to any solutions.
110
Dell need to sale 64-bit Computers like HP
Operating Systems, Servers and Storage, Desktops and Laptops submitted by jhill25570
Aug 3 **ALREADY OFFERED**
Microsoft: number of 64-bit Vista PCs doubled in three months
By Emil Protalinski | Published: July 31, 2008 - 06:45PM CT
Unlike Apple, Microsoft does not control the hardware that its software runs on. This means that Apple can more easily move all its users to an x64 operating system: all Macs currently have 64-bit CPUs, and Snow Leopard is rumored to be a 64-bit-only release. Windows 7, on the other hand, will still be released in x86 and x64. Microsoft would prefer not to make Windows 7 available on computers with 32-bit CPUs (indeed, Windows 7 Server will be x64-only), but the decision is driven by software compatibility demands.
Many businesses still use 16-bit applications, which cannot run on a 64-bit operating system, or have 32-bit applications that for one reason or another don't run properly in an x64 environment. Few software developers offer x64 programs, and Microsoft doesn't want to hurry them up; the software giant wants the industry to make the move by itself. Apparently, this has already started. On the Windows Vista Team Blog, Microsoft has posted details of how the PC industry is moving from 32-bit to 64-bit PCs:
We've been tracking the change by looking at the percentage of 64bit PCs connecting to Windows Update, and have seen a dramatic increase in recent months. The installed base of 64bit Windows Vista PCs, as a percentage of all Windows Vista systems, has more than tripled in the US in the last three months, while worldwide adoption has more than doubled during the same period. Another view shows that 20 percent of new Windows Vista PCs in the US connecting to Windows Update in June were 64bit PCs, up from just 3 percent in March. Put more simply, usage of 64bit Windows Vista is growing much more rapidly than 32bit.
This rapid growth may appear to have come from nowhere, but on closer inspection, it hasn't. The major advantages of running a 64-bit installation of Vista is the ability to use 4GB or more of RAM and to use 64-bit applications. Although 32-bit operating systems can use more than 4GB of memory, for compatibility reasons MS limits 32-bit desktop OSes to 4GB. Prices for RAM have fallen, however, and OEMs are offering PCs with 4GB of RAM and more, forcing the switch to 64-bit Windows. The realization that Vista x64 has significantly superior compatibility to XP x64 is also starting to sink in. In Vista, 64-bit drivers are required for WHQL certification, and so many hardware manufacturers that were previously ignoring x64 have finally started to release x64 drivers.
Microsoft is also playing its part in the move to 64-bit. In addition to its 64-bit ready webpage, the company recently launched the Windows Vista Compatibility Center into beta phase, which will tell users whether a given product is 64-bit-compatible or not. x64 is clearly the future. If Redmond does indeed follow through with its decision to offer x86 and x64 versions of Windows 7 (and there's no indication that it won't), the company should at least make the effort to get OEMs to offer x64 by default on systems that can run it.
Further reading
* Windows Vista Team Blog: Windows Vista 64-bit Today
Link to Microsoft 64-bit story:
http://arstechnica.com/journals/microsoft.ars/2008/07/31/microsoft-number-of-...
Please see jackie_c's comment
390
Gaming laptop with 8-16 GB of RAM, SLI and RAID-5
Gaming, Laptops submitted by hayb
Aug 8
4 GB is no longer enough RAM, particularly where Vista is concerned. Right now I am torn between buying a 4GB of RAM XPS1730 with dual 8800M GTXs or a Precision M6300 (64bit) with 8 GB of RAM and Quadro FX 3600M. I'd also like to see RAID like some of your competitors offer. Also, for each time you offer RAID 0, please offer RAID 1, and 5 (once there are 3 HDs).
210
New Dell DJ
Accessories (Keyboards, etc.), Sales Strategies submitted by rattlehead05
Aug 6
Dell,
Rumor has it that you are developing another Dell DJ. As an enthusiastic 1st gen Dell DJ 20 owner, I thought I might weigh in my 2 cents on what a new DJ would really need to crush the competition (I think we all know what I'm talking about).
Here are some features that I would love to see on a new Dell DJ
-High Capacity Models
Apple's got the 160 GB iPod, think you guys could match that?
-Lots of supported codecs
There are many many people who like using open source lossless audio compression. Support for FLAC and ogg files would be greatly appreciated, cost next to nothing to implement, and get you some great support from the open source community. Of course mp3, WMA, and WAV should be supported as well.
-Video with lots of supported codecs
Though I don't need video playback, the player would definitely sell more if it had video playback capabilities. Codec support should range from mpeg, avi, WMV, and mp4.
-Audio / Video out headphone jack
Pretty standard here, if the unit can play video, it should have one of these integrated into it, much like the psp slim, or the iPod.
-A rough, tough design with dedicated buttons
The trend these days seems to be towards touchscreens and clickwheels. My Dell DJ is still alive and well today because it was produced with a very tough chassis that can take some drops and keep on playing. Buttonwise, having dedicated buttons for things like previous song, play / pause, next song, previous menu, home, and volume control are super important! Please don't make them part of a touchscreen GUI!
-Easy to use file transfer system
The Dell DJ explorer software was a 100% nessecary upgrade for the 1st gen players! MusicMatch was terrible for transferring files to the player, and it was soo confusing too. WMP could sync with it, but it didn't always work they way I wanted it to. I guess I'm just asking you to keep it open and let the user choose what method they want to use. You could even have the player show up as a generic USB storage device under Windows, thereby not requiring any additional drivers at all. That would be very smart.
-Friendly, intuitive software
An iTunes type total media platform would be nice, and probably necessary for mass acceptance, but make sure that if you offer media downloads, that you keep it drm free like Amazon.com or yahoo.com. Also, the software should not be a buggy resource hog (ala MusicMatch).
-Stream music over USB of Wifi / bluetooth (if that's included)
The original DJ could stream music over its USB tether, but not out of the box. Red Chair software made a nice proram for it, but of course it cost money. I don't want to spend 20 bucks on top of a 300 dollar player just to stream music over my USB cable! If the rumors about the unit having WiFi / bluetooth are true, the unit should also be able to stream music / video over that as well. BTW if it's got wireless capabilities, try to squeeze in internet radio capabilities.
-Battery Life
Not much to say here, just don't disappoint. Keep the battery on par with the iPod, and you'll have a winner.
Ok, I've written this thing all morning. Chances are nobody who actually works in a position that matters for this product will read it. But I have one final thing to say.
Dell, you're our last hope currently. Theres no way I want to be boxed in with Apple's proprietary products. Microsoft's Zune is just too clunky. Creative's Vision M player is difficult to get, and does not come in a high enough capacity. All other high capacity music players are far too large. Please make a product that you would be proud to sell, and we would be proud to own!
120
More Options on the XPS 630
Gaming, Sales Strategies, XPS products submitted by darkness_flame
May 4
Personally, I like the XPS 630; it's only a few hundred more than making a similar computer yourself, but it has a really nice case, is put together for you, and comes under warranty. However, I would really like to see more options available on this computer, as well as some changes made.
Processor: Add more quad core options. You only choose between the cheapest, and one of the most expensive. I think Dell should allow the Q9300, Q9450, and Q9550 to be options. If none others, at least the Q9450; it is an extremely popular quad core processor, and could be offered at about $100 more than the Q6600 that is offered now.
Memory: As more gamers move towards Vista, they are realizing how the operating system can utilize more RAM. I would think the options for more RAM and higher speed RAM should be cheaper.
Graphic Cards: Add the option for the NVidia 9600GT. It is growing excessively popular, is cheaper than the 8800 GT and the 3870, and has nearly as much speed as the 3870. It has all of that while still offering relatively high speed. I think the XPS 630 would benefit from having this card as a slightly cheaper option that still provides a lot of performance with less power.
Motherboard: This is an option that I have never seen used. However, I would like to see Dell offer the NVidia 750i chipset as an optional motherboard upgrade. If offered for a $50-100 upgrade, it could allow the buyers to better utilize the full speed of the Wolfdale and Yorkfield cores, as well as have better performance overall.
I believe that if those ideas were implemented and put into action, Dell would further draw in the PC Gaming crowd.
280
Upgrade ability for Desktops!
Desktops, Sales Strategies submitted by ajmukon
Mar 6
Increase the upgradability (sp?) of all Desktop units.
Currently, the only upgrade options are RAM, HD, Video card (which is in itself low), and Disk drives.
allow us the option of upgrading our motherboard, cpu, PSU (if we get a larger video card), above, etc (if you can think of anymore, post a comment!)
260
XPS 630 MotherBoard Upgrade
Accessories (Keyboards, etc.), XPS products submitted by skimmy
May 2
How about an upgrade from a 650i motherboard to a 680i motherboard.
Maybe it would solve some problems with nforce System Tools
since "nforce System Tools" does not seem to support the 650i. Maybe it would solve some problems that seem to effect the XPS 630 in the process. (fans/Sliders)
I know i can go out and buy a 680i and install it. but then most of my warranty is worthless. and most likely I will lose control of my led lights and maybe my fans unless i change them out. and i will also have to buy a new os..
I am not asking for a freebie or even a deal. I am willing to pay what dell wants to ask for it. I don't care if the want to make a profit. that business.
With a dell 680i motherboard we don't have to worry about voiding our warranty. Losing use of the LED's or have to buy new fans or an OS.
210
 track my votes
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