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5013

Show the Vista performance rating during system configuration.

Dell Web Site submitted by jervis961 02/17/07 **UNDER REVIEW**

People may not realize that Vista gives your computer a performance rating based on several factors (processor, RAM, hard drive and video card).
Dell should show the performance rating on the side as you build your computer and update it as you go along changing the configuation. This should give people a guage as to if an upgrade will really improve your overall performance and also what kinds of games and programs your new computer will be capable of.











88 Comments »

1290

Use the spring mechanism on more Dell notebooks like on the XPS m1330

Laptops submitted by jervis961 07/24/07



It would eliminate the ugly locking system. 15 Comments »

100

LEMON

Service and Support submitted by jdrasor 08/27/07

How about shifting customer care from India to America so we can actually resolve some issues.How about making good on all the defective mother boardsyou have sold. did you know the average hold time for customer care is 1hr 26 min and when i called i got a rep in India and they kept transfeering me around to the wrong departments until i got frustrated and gave up. But i think you count on this so people wont call at all and then you dont have to honor any warranties . In my case i bought an xps 400 and it was delivered unusable. After 3 weeks of trying to get help on the phone they finally got it to work. Since then its been nothing but problems. Shuts itself down , get floppy disk errors and i dont have a floppy disk. it doesnt even recognize the dvd\cd so i have never been able to use it.when i spend twelve hundred dollars on a pc i expect it to last longer than 1.5 years. but try and get in touch with someone about this and its nothing but a run around.
THANKS DELL
NEVER AGAIN 1 Comment »

100

Dell Laptop with a screen on top of lid

Monitors and Displays, Software, Laptops submitted by mugunth 08/31/07

Dell should make a laptop with a small screen on lid that could display sideshow gadgets...
and may be a software for Linux to use the screen for gadgets... Comment »

320

Keep our Gaming Systems up-to-date

Gaming, XPS products submitted by lcualoping 08/31/07

I am an owner of a Dell XPS M170 Gaming Notebook. I have owned this notebook for almost 2 years and I am disappointed with Dell's support for this hardware platform. There has been only one official Windows XP driver update for the NVIDIA GeForce Go 7800 GTX video card since the system's launch. There are new games constantly being released which require newer drivers, like Bioshock, but Dell has not been updating the drivers. The only alternative of gamers is to seek hacked/modded drivers at 3rd party websites which often have questionable stability and compatibility. Where is the XPS support that was promised when this line of notebooks was launched? I have spent upwards of $3500 on this notebook and I am expecting better hardware support than this. This hardware is still considered powerful, but the drivers are not up-to-date, which hobbles the whole system. 4 Comments »

1290

Please don't make the new XPS M1730 look like this!

Accessories (Keyboards, etc.), XPS products, Laptops submitted by kvm 08/06/07

http://www.engadget.com/2007/08/04/dell-xps-m1730-spotted-in-the-wild/

This is possibly the ugliest laptop I've ever seen!

I'm praying this is fake.

Take cues from the 1330, please! 57 Comments »

220

Ship the M1330 within a reasonable time period

Service and Support submitted by joshuacl 08/29/07

I have been waiting a while for M1330 and it would be nice to recieve it sometime soon. Comment »

400

CarbonFibre or Stainless Steel for XPS 1330

Dell, XPS products submitted by realskript 08/28/07

How about a Carbon Fibre option, or a Stainless Steel.. or Brushed Aluminum option for the XPS 1330 ? (even all xps notebooks :S... minus the 2010 of course)

It would decrease delays because of "painting" the laptop...
It wouldn't "fade" over time..
More durable
Better look
Makes Dell a better competitor in "style"
Provides the Consumer with more options to better "personalize" their very own laptop.

By the way... i mean REAL CarbonFibre, aluminum etc... high quality material for a high quality product. 19 Comments »

1700

Dell XPS M1530

XPS products, Laptops submitted by kennywrx 08/19/07

Dell XPS M1530

Dell is still missing the most popular size notebook in their high perfromance XPS line. What do you think about Dell offering a high performance and sleek gaming notebook in the most versatile size? Read on for the proposed specifications.

- No Flashy colors.
- Quality Black plastic and Aluminum.
- Santa Rosa Based Notebook.
- Intel Core 2 Duo CPU up to 2.4ghz.
- Up to 4GB RAM.
- Standard 160GB. Optional 200GB, 250GB.
- Standard DL-DVD+/-RW.
- Optional DL-DVD+/-RW + BD-R + HD-DVD Multi Drive.
- 1/8" Audio I/O Analog+Optical.
- 4-6 USB 2.0 Ports.
- 6 pin Powered Firewire Port.
- Gigabit Ethernet.
- Express Card Slot.
- Multi Format Flash Card Reader.
- DVI Video Out.
- Front Mounted Media Control Buttons.
- Dell Media Direct w/ Instant Office.
- Optional Webcam.
- Decent Stereo Speakers + Micro-Sub.
- Intel Wireless 802.11 A/B/G/N.
- Optional Bluetooth 2.0 EDR.
- Keyboard w/ backlit keys 'ala' MacBook Pro.
- Touchpad w/ two finger scrolling 'ala' MacBook.
- Optional or NO Biometric Fingerprint Reader.

- Standard Nvidia 8600M-GT 512MB.
- Optional Nvidia 8700M-GT 512MB.
- Optional Nvidia 8800M-GT.

- LED Backlit Displays
- Standard WXGA+ (1440x900) 15.4" Display.
- Optional WSXGA+ (1680x1050) 15.4" Display.
- Optional WUXA (1920x1200) 15.4" Display.

- Standard Free Ubuntu Linux.
- Standard Free Windows XP Media Center w/ Media.
- Standard Free Windows Vista Home Premium w/ Media.
- Optional Windows XP Pro w/ Media.
- Optional Windows Vista Ultimate w/ Media.
- Optional PreInstalled Software
- No Bloatware. 64 Comments »

4789

Better Notebook sound and features

Laptops submitted by foxx 02/17/07

I was looking for a high end notebook for video editing. Every Dell model I looked at was missing something essential.

Most serious is the lousy sound. I can understand for low end notebooks, but high end need A REAL SOUND CARD. I would have been willing to buy a sound card, but that required a PCMCIA slot and you had elimintated those. I gave up.











119 Comments »

1160

Give discount for the delays

Sales Strategies, Service and Support submitted by saleemohaib 08/29/07

These days there are delays with some of Dell products. I think as good gesture Dell should offer extra discounts to customers who order products with extended delivery time.

Vote and comment. 23 Comments »

20810

Stop Overcharging on Notebook RAM

Sales Strategies, Laptops submitted by realskript 08/28/07 **UNDER REVIEW**

Dell really... REALLY need to stop overcharging... and when i say overcharing... i mean atleast double what you would pay to pick up the ram yourself.
On XPS Notebooks... you are charging $500 for 4GB of ram... when you could easily go pick them up at your local computer shop for $250... and pocket the other half of the $500...

It would be nice if dell could save the customers as well as the company itself this hassle.. and start charging NORMAL prices for an upgrade in RAM.

thanks =D

PS..... PROMOTE THIS!!!!











89 Comments »

830

Ubuntu/Vista Laptop w/embedded webcam

Accessories (Keyboards, etc.), Linux, Laptops submitted by eode 07/04/07

I don't know if Dell's doing the embedded webcam thing yet, but if they are, it's not available for the Ubuntu laptops (that I've seen). It's a great feature for *any* laptop, whatever the OS. ..but I definitely want both Ubuntu and webcam on my laptop, and system76 provides those -- but I also want to support Dell and their move to support Ubuntu just as much!

..for now, this just delays my laptop purchase, in hopes that Dell's going to put out a laptop with an embedded webcam + Ubuntu..

p.s..
..if this were a congressional bill, it would also include:
Ubuntu Stickers
Stickers Don't Leave Sticky Goo
Charitable Reuse of Old Computers

..however, since this is not a congressional bill and doesn't include subsections that are potentially completely unrelated to the main heading, the above three articles are instead merely referenced and advocated here. :-) 3 Comments »

2400

Inspiron Notebooks with option of transreflective LCD (sunlight/high ambient light readable)

Inspiron products, Monitors and Displays, Laptops submitted by benjesuit 06/21/07

Cell phones, PDA's, Automotive GPS units have them. The time has come that at least a one of your notebooks should have them as an option.

With the near ubiquity of Wifi in metropolitan areas as well as in many park areas...

Not to mention 3G and CDMA EVDO wireless celluar broadband...

The places where a notebook can be used and stay connected to the net or VPN are near limitless.

Business lunch done al fresco. Lunch on the lawn of central park while writing. Sitting out on your deck while watching the markets. Whatever one uses their computer for, it can now be done in the open air.*

Example of Dell's ATG Latitude w transreflective screen versus an IBM w/o

* notebooks should not be used at the beach due to salt air corrosion. They should also not be used in rainy conditions. And certainly shouldn't be used while lounge wading in a pool or Jacuzzi. 12 Comments »

3730

Child-Friendly environment to protect parent's files.

Software submitted by lizblake 06/04/07 **REVIEWED**

After my child and his friend erased our family photos and somehow inverted the display of our family computer... I purchased a software program to give the kids the equivalent of a "gilded cage" to run only software and websites I approve. Similar software would make a great addition to the Dell home computer line-up and could be aimed at families with toddlers, daycare centers, churches, daycare centers, kindergartens, etc.

The software I purchased was called Peanut Butter PC [content removed by moderator] If you don't wish to develop your own, maybe you could license Peanut Butter PC... We absolutely love it.

Liz Blake


We constantly evaluate products that can improve data safety, Internet Safety and access controls. Read jeremy_f's post for more details, and stay tuned for additional enhancements.




97 Comments »

1200

Move the call centre to a English speaking country

Service and Support submitted by matt_h1 07/03/07

Im sick of ringing support and getting people I can barely understand, who constantly misinterpret what you have asked, A number of big companies in Australia tried the offshore call centers and most went back to Australian ones due to customer backlash. 16 Comments »

2710

Ubuntu PCs need more video card options

Accessories (Keyboards, etc.), Linux, Desktops and Laptops submitted by nkmhutirv 06/13/07

Dell desktops and notebooks preloaded with Ubuntu should have more video cards to choose from!

I do not know how Nvidia 7300LE compares to other video cards, but I do not belive TurboCache is suitable even for the most casual gaming.TurboCache's memory sharing technology is just not suitable. Yes, I do play 3d accelerated games from time to time on Ubuntu! You could offer some Nvidia 7600, 7800 or some other medium range video card. Nothing fancy, just something to allow some 3d effects.

Even Dell PCs preloaded with FreeDos have 2 video cards to choose from:

128MB ATI Radeon X1300 [Included in Price]

256MB ATI Radeon X1300 Pro [add $50 or $2/month1]

With Ubuntu PCs you have to choose between a range of just one video card:

correction: you have 2 options:

IntelĀ® Graphics Media Accelerator 950 [Included in Price]

256MB nVidia Geforce 7300LE TurboCache [add $50 or $2/month1]

But what's the difference between them? I want to play games 1-2 years old. I do not belive this will be posible with this kind of cards.

You could say Dell does not address gamers, but Dell's Windows based PCs have a lot more advanced video cards: "Stunning 3D graphics performance with the latest single and dual graphics cards in the market available". Unfortunately such advanced graphics is available only to Vista users, not even XP buyers!

Have you seen the noise (fuzz, amazement) 3d effects in Ubuntu have generated? You see, Ubuntu users appreciate 3d acceleration in Linux. Don't restrict them to just integrated graphics and TurboCache! 5 Comments »

860

Improve your internal case designs (Improve airflow + Reduce wire clutter)

Environment submitted by bbr 07/10/07

I've had my Desktop for a couple of years now, and i still shudder having to open it.
It's a horrible maze of tangled wires, connectors and above all "dust" in there.
Sort of like : http://www.zdnet.de/graphics/reviews/pc/200207/dell4500-inside.jpg
or : http://images.digitalmedianet.com/2004/Week_39/z1yf5axb/story/dell_inside.jpg
Wires everywhere, making it very hard to reach any components you wish to replace or clean. It's crazy.

Now, compare that to this: http://www.macrumors.com/downloads/inside25g5.jpg
Yes it's an Apple, a G5 Dual processor model to be a bit more exact.
It looks so clean because Apple designs its own hardware.

Now, i'll leave out the obvious temptation of starting a Vista vs OSX comparison,
and stick to the hardware.

Here's a comparison shot mac-vs-pc : http://www.apple.bg/bul/Docs/apple/hardware/powermac/1102/clutter.jpg
As with others of apple's designs they've always been very clean cut :
http://www.zisman.ca/Articles/2004/g5imac_inside.jpg

Just look at it, perfect air flow : http://www.apple.bg/bul/Docs/apple/hardware/powermac/1102/cooling.jpg
Because of the airflow design it produces much less sound than a normal PC does..
With the fans placed inside the machine to reduce noise output even further.
(From personal experience, i'm able to say that i can barelly hear my mac at work)

Compare that to the front-bottom(dust intake) point intake design (whirlwind) with randomly placed fans inside the case (disrupt airflow) that most normal PCs use. PC Airflow is flawed.
Example : http://www.pcleek.be/Fotoshardware/pc%20case%20open.jpg
Standard PC airflow is inefficient, ignores most major components, and requires extra fans rotating at speeds which produce a "lot" of sound, require a lot of energy to operate, and suck in a lot of dust particles which will reduce the nominal efficiency of your hardware over time.
Because of this design you'll also notice that the edges around your CD/DVD drive will usually have clearly showing edges of dust, because the normal airflow is not aligned to the internal fans. (dust and CD drives does not mix, and can cause faillure of your CD drive)

Now, back to Mac:
Front metallic cover and sideplates : http://www.tweakers.net/ext/i.dsp/1056403028.jpg
Detailed side view G5 : http://www.wap.org/journal/powermacg5v2/powermacg5v2.jpg
Detailed side view Mac Pro : http://www.professional-pr.info/Apple/Bilder/06/macpro/macpro_inside.jpg
Notice the heatsinks on the right, and the 4 Hard disk panels in the center.
The CD/DVD drive(topleft) can be removed in 1 motion, just like the side panel for the CPUs

Easy to access all components,
Easy to switch hard disks, (single button eject)
Easy to plug in extra memory, (no wires blocking access)
Instant access to the processor (1 button panel remove)
And so much more.

In my opinion it'd be a great revolution if Dell stepped away from the "standard" PC design and improved their hardware in this manner. Easy access, Good air flow, Easy to clean. Less wires needed. (better for the environment as well)

The problem however, is that dell machines are limited to "standard" mainboards.
Because of this it's almost impossible to allow much creativity with the hardware placement inside each case.
Perhaps dell can sit around a table with Intel or another popular mainboard designer and come up with a more customized version for the improved desktop layouts.

Improving the case hardware layout to fix the airflow will make a cleaner look, yield better performance, reduce energy consumption, improve harware lifespan, and in the end you end up with a much more enviromentally friendly computer. 8 Comments »

25160

Backlit Keyboards

Accessories (Keyboards, etc.), Sales Strategies, Desktops and Laptops submitted by rarmasu 02/21/07 **PARTIALLY IMPLEMENTED**

I find myself many, many times in dark or poorly lit environments having to guess the various keys - would be fantastic to have a backlit keyboard - with backlit individual keys as the best option.

I would actually pay extra for that convenience if the option was available.
This could be done for desktops or notebooks.


Check out Vida_K's comment below on the New Latitude.
303 Comments »

2240

All operating systems on all platforms!

Operating Systems submitted by markvs624 07/09/07

Do just what the title says: offer all operating systems on all platforms with full support. Don't restrict Microsoft Windows XP Professional or Unbuntu to certain models.

Make the base price for all base operating systems the same: XP Home = Vista Home Basic = Unbuntu. No discounts at the entry level. No $50 cheaper for Unbuntu. No $50 more for Vista.

Give no incentive either way The same customers who buy XP Pro and Vista Ultimate now will still buy those versions in the future. LET THE CUSTOMER DECIDE. 48 Comments »



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