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Software submitted by ootleman 02/16/07 **PARTIALLY IMPLEMENTED**
Would love the ability to have a clean Vista install. No AOL software, no earthlink software, no google software - just a clean, original OS. Apply Thermal Grease At The Factory - Thermal Pads Are Terrible. Accessories (Keyboards, etc.), Desktops and Laptops submitted by burner 04/19/07
The use of thermal grease instead of a thermal pad will cause better heat transfer between the CPU and heatsink. More heat will be removed by the heatsink as a result. This should increase the lifespan of several components and reduce fan speed/noise. Remove: "Dell recommends Windows Vista™..." from any publication Advertising and Marketing submitted by tho.meier 02/21/07
It would be nice to see advertising without any Micro$oft, from Dell. I think there is enough advertising for MS from MS it self. Laptop & Desktop Boot in seconds from Flash Drives Broadband and Mobility, Desktops and Laptops submitted by reg 02/19/07
Have laptops and PCs that boot quickly & quietly from fast internal flash drives, BloatWare Uninstall- single click software remove Software submitted by raymc 02/19/07 I understand the importance to Dell of the additional revenue stream collected from the suppliers of 'free' bundled software. So to shift the decision making process onto the customer, can Dell make the removal of such bundled software a single click choice 'remove bloatware' on first power-up of new products? Ergo Revenue stream retained and customer choice satisfied! 6 Comments » A Line of Linux Only Computers for Old People Linux, Desktops and Laptops submitted by aoeui 02/17/07 The main advantage of Windows over Linux is it's running of certain third party applications such as games, none of which as a general principle old people actually have a use for. The advantage of Linux over Windows is it's stability, security, and cheapness, all of which old people love in a computer. Thus, selling said old people a line of computers with the Linux OS only makes sense. 15 Comments » Solid State Drive as option in Notebooks Accessories (Keyboards, etc.), Laptops submitted by tablet205 03/28/07 **IMPLEMENTED**
Definition Operating Systems submitted by icantseeyou 02/21/07 **IMPLEMENTED**
From all of the press I have read it is plain that Vista is a big bomb. To buy the cheapest version I hear it isn't even as good as XP SP2. At the same time you need at least 4 Gig to run it. Offer other options... I don't care if it's Linux, XP, or a rat running on a wheel. Don't make us buy Vista. Accessories (Keyboards, etc.), Desktops and Laptops submitted by neogamerdrew 02/19/07 When maintaining or upgrading a Dell, it is a shear nightmare to try and replace parts. Most things are not the standard ATX parts you would expect. I suggest that Dell move away from proprietary parts, and open the door for people to use after market parts. 28 Comments » A single DVD that will install correct drivers on any model of Dell PC Accessories (Keyboards, etc.), Desktops and Laptops submitted by danwarne 02/18/07 I've just posted an opinion editorial about this at APCMag.com -- http://apcmag.com/node/5359. Seems to me that a largely overlooked feature of Apple Boot Camp is the driver CD that will install drivers onto any model of Intel Mac with no searching/downloading required by the user. This could be a 'Dell crushing feature' unless Dell comes up with something similar. It has to be this easy: one click, and all drivers for that machine are identified and installed. And the CD or DVD image has to be downloadable. 18 Comments » pre-installed linux ubuntu on desktops and laptops Linux, Operating Systems, Desktops and Laptops submitted by fra9000 02/20/07 **PARTIALLY IMPLEMENTED**
i think linux will be the future...so please make some model-line of desktops and laptops with ubuntu linux pre-installed... thanks Notebook Shells Are Plastic - Offer Metal Casings Too Laptops submitted by googideas 02/17/07
Notebooks get carried everywhere. Shouldn't Dell offer an aluminum or otherwise metal casing/construction as an option? Silent / Quiet Computers: Sound levels in decibels Desktops and Laptops submitted by pchris 02/17/07 **REVIEWED**
I'd like Dell to provide the sound level in decibels for each of their desktops, under max load as well as at idle. Stop making excuses, and start paying attention. WE WANT LINUX!!! Linux submitted by homer 02/28/07
Dear Michael Dell, We are listening, and as a result, we are working with Novell to certify our corporate client products for Linux, including our OptiPlex desktops, Latitude notebooks and Dell Precision workstations. Well you are obviously not listening. The vast majority of the Linux requests on this site are not from "corporate" customers, they are from end users seeking home computing Linux solutions. Are you listening yet? This is another step towards ensuring that our customers have a good experience with Linux on our systems. It's not a step forward, it's a sidestep shuffle. What exactly are you afraid of ... that people might actually prefer Linux to Windows? I could build and "certify" a Linux workstation in 20 minutes, without the assistance of production facilities and a team of engineers, why is this such a problem for the world's biggest OEM? Are you suggesting that Linux somehow represents a "problem" with regards to hardware, and that it's going to take a team of rocket scientists months to discover Linux compatible components? Right now, Linux works with virtually the same hardware that WIndows XP does, and considerably more hardware than Vista ... but that doesn't seem to have prevented you "certifying" Vista (a.k.a. Windows ME2). What a joke! As this community knows, there is no single customer preference for a distribution of Linux. In the last week, the IdeaStorm community suggested more than half a dozen distributions. We don't want to pick one distribution and alienate users with a preference for another. No, no, no, no. That's not how it works. This is just more excuses. At the end of the day, Linux is Linux is Linux. The distro is not that significant (other than the distinction between a commercial or community distro). Surely the CEO of one of the world's biggest companies can make a decision. Pick a Linux distro and run with it. And stop making excuses. My personal preference is for Fedora Core, but if you offered an Ubuntu desktop machine, I'd buy it, because (like I said) at the end of the day it is Linux that is important, not the distro. My primary motivation is to keep my money out of Microsoft's pockets and have an OS ... any OS ... that is not Windows. I can, and probably will, switch between half a dozen distros during the lifespan of that hardware. However, it is extremely important that you offer pre-installed Linux workstations to end-users, rather than just "OS-free" systems, because without this option, you will be helping to perpetuate the misconception that Linux is not popular. Well congratulations, you have just discovered exactly how much of a misconception this really is. Maybe you should have considered DellIdeaStorm years ago, rather than sit around waiting for point-of-sale figures that could not ever accurately reflect the popularity of something that is a free download. Trust me ... you will not alienate anyone by making a firm choice of distro support. I'm sure the tens of thousands of home users, who are demanding Linux from Dell, will be overjoyed just to have a choice of any Linux distro. We want users to have the opportunity to help define the market for Linux on desktop and notebook systems. This is just nonsensical marketing gobbledegook. Say what you mean, and stop obfuscating the truth with gibberish. You can "define" the market right now ... by selling us what we want, rather than what Microsoft dictates you sell to us. The 200000+ vote for Linux should be a clear enough "definition" for anyone ... who's prepared to listen ... and not bury his head in the sand. In addition to working with Novell, Bad move. By all means offer Microvell to any corporate user gullible enough to swallow Steve Ballmer's baseless FUD about Microsoft's intellectual property, but I think you'll find home users rather less than receptive to any distro offerings from any company that sleeps with the enemy. we are also working with other distributors and evaluating the possibility of additional certifications across our product line. This is the only promising statement in the whole response, but it sounds like a lot of hot air to me. Actions, not words. GIVE US LINUX! Are you trying to rejuvenate sales or not? Give the customers what they want. We are continuing to investigate your other Linux-related ideas, so please continue to check here for updates. Oh I'll be sure to, but I'm not holding my breath. Microsoft has you far too firmly under their thumb for me to seriously expect any positive changes at Dell. Thanks for giving us all a glimmer of (false) hope, though. 68 Comments » Don't describe Windows as an "Upgrade" Linux, Operating Systems, Sales Strategies submitted by stevefraser 02/19/07 If Linux is offered as the Operating System (As has been suggested many times on this site), don't describe an offer to purchase Windows as an "Upgrade", for example "Upgrade to Microsoft Windows for only $$$", Some other phrase should be used instead, such as "Add in Microsoft Windows for $$$", as the word Upgrade may give the impression that Windows is superior to Linux, and there are several people who would disagree with that statement. 8 Comments » End PC Payola | Pioneer a PC Builder Code of Conduct Service and Support, Desktops and Laptops submitted by dhart 02/20/07
Dell's image was damaged by the $1bn Intel kickback scandal. Many in the computer industry believe that Microsoft's grip on Dell and other PC Builders is airtight due to secret deals and marketing kickbaks. Consumers appreciate lower prices on new Dell PCs thanks in part to bundled 3rd party software, however we are not permitted to choose the software that is pre-installed, and kickback deals are not transparent. Remove metallic Windows sticker Accessories (Keyboards, etc.), Laptops submitted by bastos 02/21/07
The unremovable metallic "Vista capable" or "Designed for XP" sticker serves no purpose as soon as the laptop is in use by the end-user. Dell should design its notebooks to be sleek, stylish and simple -- and a permanent stickers is the exact opposite. This is (in part) why Apple sells the most stylish laptops, and why the one you buy is never as nice as the one you see in the promotional-pictures (no stickers!) Stop overcharging for upgrades (memory, hdd, etc. ) Accessories (Keyboards, etc.), Sales Strategies, Laptops submitted by uklathemock 02/17/07 Almost everyone I know buys the smallest harddrive and the lowest amount of memory for their Dell notebook, and then upgrades later. Why make your customers turn to other sources to buy memory and hard drives? I think quite a few e-tailers were created and have flourished because everyone (Dell, HP, Apple, etc.) overcharges for upgrades. 17 Comments » Desktops and Laptops submitted by mwmtjm 01/30/07 **UNDER REVIEW**
Do away with 512MB of memory as a base option to buy consumer desktops and notebooks. With Vista running best on 1GB at a minimum, don't make customers have a basic experience with the new OS because Dell wants to be able to advertise at a lower price point. The success of Vista -- and subsequently for Dell -- will be largely in word of mouth. Take a long-term view and build the momentum one great customer experience at a time right now! Accessories (Keyboards, etc.), Laptops submitted by yellowspaced 03/01/07
I want a latitude small foot print light weight AMD based laptop. I do not want a heavy laptop but i dont want an intel. track my votes
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