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How IdeaStorm Works:
6 major issues to be fixed by Dell Dell, Sales Strategies, Service and Support submitted by jervis961 02/17/07
Dell became a top company by providing choice and customer service to a customer that wasn't available at the time but has since fallen behind the pack in these areas. Needing a translator when calling customer support is unnacceptable and other companies are rapidly passing Dell in technology advancements. While this site is a good start, many things need to be changed for Dell to become the market leader again. Improve Web Site Photos of Products Dell Web Site submitted by kenjennings 05/16/07
The product photos on the Dell web site are dismal, boring, and dull to the point of detracting from the products. My wife's Inspiron laptop arrived yesterday and it looks magnificent in real life -- nothing like web site pictures. I actually looked up the laptop on the web site again to make sure she wasn't mistakenly shipped the wrong model. Dell should post a graph next to each idea so we can track its point history. IdeaStorm submitted by jakerivers 05/23/07
Dell should post a graph next to each idea so we can track its point history. I have noticed that some ideas dip into the negative then rise to positive then dip into the negative again, and so on. Accessories (Keyboards, etc.), Laptops submitted by lorjav 05/22/07
Hi, IdeaStorm should check to see if your post is similar to existing posts IdeaStorm submitted by hjwasson 04/26/07 **PARTIALLY IMPLEMENTED**
One of the greatest failings with IdeaStorm's otherwise wonderful concept is that many similar posts are created - and although they all get votes, no one post gets enough votes to rise to Dell's attention. Software submitted by winoffice 05/01/07 **IMPLEMENTED**
Always include ALL software AND driver reinstallation discs for FREE (or at let us get the option do get the for free if we want as follows)...don't make us pay extra in case that we have a disaster and need to reinstall from scratch...! Education, Sales Strategies submitted by cnmopt 02/18/07 **ALREADY OFFERED** Similar to Apple, Dell should offer students a special discount on Dell Products. The Apple market share is currently growing in the education sector and offering [college] students a discount would be useful to counter Apple's strategy. 42 Comments » Have Firefox pre-installed as default browser Software submitted by robinjfisher 02/19/07 **REVIEWED**
Does what it says on the tin! Most people only use IE because they aren't aware of other browsers - they think Internet Explorer is the Internet! What would really drive take up of alternative browsers is if Firefox was pre-installed as the default browser so that when people look for the "Internet" in Windows, they are using FF. Linux, Desktops and Laptops submitted by chiuchu 02/19/07
Hello, coreboot (formerly LinuxBIOS) instead of proprietary BIOS Linux, Desktops and Laptops submitted by yesmathew 02/20/07
coreboot (formerly known as LinuxBIOS) is a Free Software project aimed at replacing the proprietary BIOS (firmware) you can find in most of today's computers. Accessories (Keyboards, etc.), Laptops submitted by chuckles66 02/22/07 It would be nice to have a slide out (of something) 10 key on a travel worthy laptop. 3 Comments » Accessories (Keyboards, etc.), Desktops, Linux submitted by pawprintz 02/17/07 **REVIEWED**
How about a fast, Internet ready Linux desktop. Small form factor, pretty monitor, mouse & keyboard, the O.S., OpenOffice & Firefox. Cheap'n'fast Dell submitted by korax 02/26/07
1. Noise - I support a small number of users in my community - almost all of them have complained about the LOUD fan noise coming from Dell desktops. Linux submitted by boulderpc 02/26/07
In the absence of good service under the old leadership at Dell my business is booming. Along the way I have had the opportunity to load a variety of Linux builds including the ones already listed in other posts in this forum. Without fail the build that works best with your hardware has been Ubuntu with emphasis on the KDE version called Kubuntu. My customers who have Dell computers and who made the switch from Windows to Kubuntu absolutely love it-passionately! Desktops, Sales Strategies submitted by wh 02/26/07
A small form factor with only limited expansion might be a very good idea whose time is ripe. Ask customers how many are tired of a large, noisy, box taking up half of their desk or floor. Ask them if they think the small "cubes" are cool. Essentials would be at least 1 PCI/PCIX slot and 1 AGP slot, CD/DVD+/-R, single hard disk, quiet operation, lots of USB/firewire ports, and low cost. Dell could also do cool things like colored cases or clear plastic cases, allowing users to personalize their boxes. My daughter is in elementary school and loves her electric blue case, but a small, pink, stylish case would really get her eye. Accessories (Keyboards, etc.), Sales Strategies, Desktops and Laptops submitted by rarmasu 02/21/07 **PARTIALLY IMPLEMENTED**
I find myself many, many times in dark or poorly lit environments having to guess the various keys - would be fantastic to have a backlit keyboard - with backlit individual keys as the best option. Operating Systems, Sales Strategies submitted by ashburnsp 02/26/07 I suggest Dell not sell PCs with Windows Genuine Advantage (WGA) installed on its OSs, since the OSs are genuine by default and there is no need for WGA. Last year I found a keylogger with Guardian Monitor registry keys on my highly secured Dell Precision Workstation. I reinstalled all software from the original installation CDs, did a Windows Update via the Microsoft Windows Update service, and the keylogger was back! This happened twice. Then I emailed Webroot and asked them if they'd ever seen this--they hadn't. After the third reinstall, the keylogger mysteriously wasn't there. I don't see how this keylogger could have been installed except through the Windows Update service. Therefore, I oppose Dell selling computers with WGA preinstalled since this app "calls home" to Microsoft and allows them (or whomever they're in collusion with) to install software surreptitiously on your computer by echo-reply ICMP. There is no reason for Dell to expose its customers to this kind of covert surveillance. I don't think Microsoft will risk irritating Dell, and probably will give in and let Dell sell OSs that are WGA-free. Security is good for sales, and Dell will come out ahead on this one. 1 Comment » Servers and Storage submitted by mangelwulf 02/26/07 I want to buy a home SAN product. A small box that will connect to my home LAN and supply additional storage. It needs to be only slightly more than one of the one touch back up boxes, but work for multiple PC's as both backup and additional storage. Any interest? 2 Comments » adopt Apple iPod, MacBookPro and related systems with pizzazz and appeal Advertising and Marketing, Sales Strategies submitted by educateme 02/26/07
The Dell brand is tired and old hat, the closest thing to innovation Dell has ever done was to quickly change the beige ugly PC boxes to a more subtle back and gray or silver like Apple did many years ago. The tool-less case design was another (not) innovational move that Dell copied from Apple some time ago. Sales Strategies, Laptops submitted by dellmanfred 02/20/07
I cannot understand why we still have to be punished with these vga plugs build into notebooks. Who's actually buying a CRT monitor these days so that he/she would need a vga plug?!?!  track my votes
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