Have Firefox pre-installed as default browser
Software submitted by robinjfisher
02/19/07 **REVIEWED**
Does what it says on the tin! Most people only use IE because they aren't aware of other browsers - they think Internet Explorer is the Internet! What would really drive take up of alternative browsers is if Firefox was pre-installed as the default browser so that when people look for the "Internet" in Windows, they are using FF.
Firefox advocates at Dell have initiated discussions and driven action around exploring alternative internet browsers and experiences. As you can tell from our response to the Linux community, open source continues to be a part of our conversations about new products and services.
119373
Ubuntu on all models where it works
Linux, Operating Systems, Small Business submitted by jonsmirl
08/01/07 **IN PROGRESS**
I'm still throwing away copies of Windows. Recently I have ordered some Dimension 9200s from Small Business. All of these machines are running Ubuntu today without problem. They're being used to replace some PE400SCs that are starting to die. A 2GB quad core for $649 was too good a deal to pass up. It makes a great small server.
Please offer Ubuntu as a choice on all configurations where it works. I would have still paid $649 for the box and you could have kept the money you're sending to Microsoft.
We continue to explore different Linux opportunities on our systems. Check out daniel_j's comment below.
11860
Pre-Installed OpenOffice | alternative to MS Works & MS Office
Software, Desktops and Laptops submitted by dhart
02/17/07 **REVIEWED**
Provide OpenOffice.org for free pre-installation alongside Microsoft Works and Microsoft Office. OpenOffice.org is more capable than Microsoft Works, and a serious competitor to Microsoft Office, at a fraction of the cost (it's free!)
OpenOffice.org can open, create, edit and save Microsoft Word, Excel and PowerPoint files.
Provide as OPTIONS for pre-installation many other high-quality free software programs such as:
- Firefox: web browser with popup and privacy controls; say goodbye to Internet Explorer infections!
- Thunderbird: email program with free anti-spam and privacy controls
- Pidgin: instant messaging all-in-one program for popup-free MSN, Yahoo, AOL and others
&nsbp;[ed: GAIM was renamed Pidgin in April 2007 to settle the issue with AOL's trademark on AIM]
- PDFCreator: creates Adobe PDF files from any program
- Scribus, Inkscape & GIMP: desktop publishing, freehand drawing & powerful image editing
- Audacity & VLC: multi-track audio editing & universal all-in-one media/video/movie/DVD player
- Stellarium & Celestia: planetarium viewer & outer-space mapping, like Google Earth, but for our Solar System
Pre-installed quality free and open source software drastically lowers the cost of new PCs, and helps prevent software piracy. Cast your vote for Linux and other free software. Cast your vote for the Universal Education PC [ed: article removed/merged by dell_admin] utilizing free software.
CHOICE is what consumers want on their new PCs, not annoying surprise circus-ware (the typical smattering of confusing 3rd party popup-infested software found on most new Dell PCs). Quality free and open source software is well behaved, and may be legally pre-installed on PCs, and legally shared with friends and family, sharing is encouraged! Cast your vote for consumer CHOICE and public transparency at Dell
Dell is constantly reviewing options to offer to customers. As this is available for free today, we do not currently plan on offering this as an option to factory install.
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142089
switch to LED monitors
Monitors and Displays, Laptop Power submitted by yardsale
Jan 16 **PARTIALLY IMPLEMENTED**
I dont know why dell hasnt done this yet. switch all monitors on desktops and notebooks to LED. did you know that you can run an LED screen at full brightniess and it uses less power than a LCD monitor at the lowest brighting level?!? its cheaper, its energy efficent, and it needs to be done! promote this, if you demote i wanna know why!
Please see this announcement on current options and our plans to fully transition to LEDs over the next 12 months
11520
Make Linux and no Operating system standard options on all future products
Operating Systems submitted by jervis961
08/17/07 **REVIEWED**
OK Dell you have committed to supplying Linux options in limited form. Since you have laid the groundwork already here is the next step. Every new product you release that needs an Operating system should have Linux and also no Operating System as an option in the configuration along side Windows. Since you have to write drivers and test compatability for Vista when making a new product just make it compatable with Linux at the same time. There will no longer be a need for a seperate sections for Linux or no Operating system since all of the products will have the option. this will help make your site easier to navigate for you customers. You can also create an ACCURATE help me choose section for the OS choices.
Check out what daniel_j has to say on the options we offer.
21890
Put Ubuntu on the list of operating systems when building a PC!
Linux, Sales Strategies, Desktops and Laptops submitted by samb0057
08/10/07 **UNDER REVIEW**
Ubuntu is hidden in a dark corner of the website. I work in IT support, and I have a client who was having virus problems a little while ago. I fixed the problem by installing Ubuntu on their PC. Very recently they called me asking for advice on a new computer, I told them about your new offer providing Ubuntu pre-installed on PCs and they wanted to purchase, but could not find the section on your site (this person is a very basic user, doesn't know what open-source means, probably didn't even see the open source link). There is no way they would have found your Ubuntu section on their own.
I urge you to offer Ubuntu as a choice of OSes in the system configuration wizard, the only way to really sell Ubuntu is to offer Ubuntu as a primary option, rather than a hidden alternative. I personally am looking to buy a new laptop, and you guys have always been my number 1 PC manufacturer (I don't think I've ever bought a new retail PC except from you guys), but I feel that your Ubuntu offerings are lacking. If you offered Ubuntu on some of the great deals you offer on your home page, I would be willing to pay just as much as I would for a Windows Vista system and I probably would have already ordered.
Please see john_h's comment
29110
No Extra Software Option
Software submitted by ootleman
02/16/07 **PARTIALLY IMPLEMENTED**
Would love the ability to have a clean Vista install. No AOL software, no earthlink software, no google software - just a clean, original OS.
Check out jeremy_f's update on our current software options.
121594
Standardize Power Cables for Laptops
Accessories (Keyboards, etc.), Laptops submitted by badblood
08/27/07 **UNDER REVIEW**
Nothing is more annoying than laptop power cables that are not interchangeable from one computer model to another or from one brand of computer to another. Power cables have been standardized on most electrical applicances, including desktop computers for decades.
Make an effort to promote and implement standard power cables for laptops.
Please see dawn_l's comments below.
30000
There should be an option of having no trialware on all computers
Software submitted by jervis961
08/23/07 **REVIEWED**
Here is a news article about trialware and how Dell feels that regular customers want it but small business ones do. Do they not look at the ideas here?
"Not interested in all of the trial software that clutters up new PCs? You're not alone: According to Dell's recent research in both focus groups and broader surveys, small-business users overwhelmingly view trialware as an irritant, not a benefit. That research has led Dell to axe the extras from its new Vostro line of small-business desktop PCs and laptops. Eliminating demo applications is a major step for Dell, which has caught flack for the quantity of trialware on its consumer PCs. (One frustrated customer went so far as to develop a "Decrapifier" utility. The company says that consumers who buy PCs for personal use do express interest in preloaded trial software, but that small-business users have different needs. By eliminating the trialware from Vostro machines, Dell says it has cut the system setup time in half. For now, Dell is the only major PC manufacturer to ship small-business systems without preinstalled trialware as a standard practice. (Some competitors, such as HP, allow customers to choose a no-trialware configuration.)"
Dell offers a broad amount of software choice and minimal software shipped. Read jeremy_f's post on the options we give our customers
26040
Implemented: Ubuntu Dell is Le$$ Than Windows Dell
Linux submitted by thebittersea
05/05/07 **IMPLEMENTED**
see comment from Erik down below... [Dell's Pricing Team]
$774 Inspiron 1420 (Ubuntu)
Intel® Core™ 2 Duo T5250 (1.5GHz/667Mhz FSB/2MB cache)
Ubuntu version 7.04
Anti-glare, widescreen 14.1 inch display (1280x800)
Intel Graphics Media Accelerator X3100
1GB Shared Dual Channel DDR2 at 667MHz
80GB SATA Hard Drive (5400RPM)
24X CD Burner/DVD Combo Drive
Intel® 3945 802.11a/g Mini-card
Integrated High Definition Audio
$824 Inspiron 1420 (Vista)
Intel® Core™ 2 Duo T5250 (1.5GHz/667Mhz FSB/2MB cache)
Genuine Windows® Vista Home Basic Edition
Anti-glare, widescreen 14.1 inch display (1280x800)
Intel Graphics Media Accelerator X3100
1GB Shared Dual Channel DDR2 at 667MHz
80GB SATA Hard Drive (5400RPM)
24X CD writer/DVD Combo Drive
Intel® 3945 802.11a/g Mini-card
56Whr Lithium Ion Battery (6 cell)
Integrated High Definition Audio
The difference in promotion pricing was due to an error on the site, which has been fixed.
33690
Bring Back the Super Geeks
Service and Support submitted by smilindog2000
05/01/07
In the 90's I helped convince two companies I worked at to switch to 100% Dell. My most convincing argument was simple: "If you have a question about a Microsoft product, just call Dell." Everyone knows that calling Microsoft is a total waste of time, but the Dell support guys would typically first remind me that they don't officially support non-Dell products, but since they knew the answer off the top of their head, they'd tell me anyway. Knowing Dell products isn't enough. Bring back the Super Geeks!
When Dell fired their US based Super Geeks, and replaced them with Indian noobs, I stopped calling. When these guys started arguing with me about whether I needed a replacement motherboard or hard drive on a defective computer, I stopped ordering any warranties on any Dell products.
If Dell brings back the Super Geeks, I'll not only start ordering 3-year on-site service again, I'll start telling my friends to switch back to Dell. I doubt I'm alone here.
"I'm here to help" (thanks for the link, jervis961)
390
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