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Dell should include AVG Anti-Virus Free as an option when customizing Windows-based computers. Software submitted by twocows 05/12/07 Don't you hate virus trials? They work for 30 days and slow down your computer, and at the end of the 30 days, you uninstall them. Well, AVG offers a free Anti-Virus program called "AVG Anti-Virus Free." Dell should allow this to be an option to come pre-installed on any computer. 4 Comments » Implemented: Ubuntu Dell is Le$$ Than Windows Dell Linux submitted by thebittersea 05/05/07 **IMPLEMENTED**
see comment from Erik down below... [Dell's Pricing Team] Standardize Power Cables for Laptops Accessories (Keyboards, etc.), Laptops submitted by badblood 08/27/07 **UNDER REVIEW**
Nothing is more annoying than laptop power cables that are not interchangeable from one computer model to another or from one brand of computer to another. Power cables have been standardized on most electrical applicances, including desktop computers for decades. Linux, Sales Strategies submitted by all4bg2006 09/07/07 First of all, I would like to say that the price of computers is really at an all-time low right now. I remember spending $2600.00 on a set of computer components not too many years ago to build a computer that was outdated in 6 months. I am glad that the competition has caused the market to bring prices down to an affordable rate for the average consumer. I wish the same could happen for gas prices - focus, back on track. That being said, I think there are ways that computers could come down more in price while still producing quality systems. My idea is not rocket science or even anything new - I say that there are open source options out there that "could" work for many people. For example, Open Office instead of Works or MS Office - that would save several hundred dollars alone - especially since OO is $0.00. The recent Ubuntu discussions and European release is a great idea; it isn't for everyone but it is an alternative. I would love to see Dell come out with a (this has been done before too) low-cost computer for schools that doesn't rely on a hard drive. There was a Linux project several years ago (in Linux Journal, I believe) where a CD-ROM based bootable disk contained the OS for the pc - the beauty of this was that there was no need for Antivirus software (because it was read only) - if updates were needed - burn a new ISO and make 100 copies and stick them in the computer. I am sure now there is a method to accomplish the same thing across the network - like a dumb terminal (sorry, thin client) scenario - still with no need for a hard drive and a single place for updates to take place. The Linux community would love to see some of these low-cost ideas implemented. I have also talked with Open Source companies that are more than willing to donate some of their products (customized products) to schools, non-profit organizations, etc. The possibilities are limitless in what can be done. 12 Comments » Dell products at stores like Best Buy, Circuit City Sales Strategies submitted by vishnumrao 03/01/07
How about sellling Dell products at stores like Best Buy, Circuit City, Staples, Frys etc and also on online stores like newegg, buy.com etc. Carry Dell Ink Cartridges At Dell Direct Stores Printers and Ink, Sales Strategies submitted by xx_e_deizie_xx 05/08/07 I would like to see Dell ink cartridges held and sold at Dell Direct Stores kiosks around the nation. I really don't see the big deal Staples carries our ink cartridges. Comment » Service and Support submitted by unix 02/25/07 Dell should open stores in France. (I'm French) Comment » Accessories (Keyboards, etc.), Laptops submitted by terrymain 02/16/07 **PARTIALLY IMPLEMENTED**
All new laptops should have a built in web cam and quality voice recorder/microphone. Dells pricing needs to be more competative Sales Strategies, Desktops and Laptops submitted by jervis961 09/06/07
My son is begging for a laptop, his current Dell Desktop is on its last legs anyway so I decided to look around. I can find a notebook for as low as $319.96 on sale at box stores and from $450 online from manufacturers. The cheapest Dell I can find starts at $549 and has worse specs than what I found elsewhere. I looked at desktops as well and the story is the same. I even checked the Dell outlet and they don't really even discount items that much there. Inspiron Laptop with 15" or 14" Display Inspiron products, Monitors and Displays, Sales Strategies submitted by jak 09/06/07
Hi Monitors and Displays, Laptops submitted by badblood 09/06/07
Widescreen laptops are nifty for watching movies, yet they are rubbish for writing documents. Dell Web Site, XPS products submitted by helmecj01 09/06/07
Hi all Desktops and Laptops submitted by mwmtjm 01/30/07 **UNDER REVIEW**
Do away with 512MB of memory as a base option to buy consumer desktops and notebooks. With Vista running best on 1GB at a minimum, don't make customers have a basic experience with the new OS because Dell wants to be able to advertise at a lower price point. The success of Vista -- and subsequently for Dell -- will be largely in word of mouth. Take a long-term view and build the momentum one great customer experience at a time right now! Dell Web Site, Simplify IT submitted by tleavit 08/02/07 Ok, after a month of problems with it, I’m liking it now! Its a pretty good idea. After 2 years of having problems with my rep's ordering and shipping my Dell items to the right location, I can now control it. However a few things. Since I am not using the rep, I’d like to see added discounts. Currently, my discounts seem like they are properly discounted. I should receive another 1% for not taking my reps time (I have spent a lot with dell now, buying at least 2 PC's a week so it seems fair to me since I am spending more of my companies time. Id like to see more options. Throw in all models, not jsut limited to Business so we can also use it in an EPP way. Other then that, I’m happy with it. Comment » Include nvidia and ati video cards in ubuntu laptops and desktops Desktops and Laptops submitted by laptoplinux 08/02/07 **IMPLEMENTED**
When shopping for an Ubuntu Dell, I've noticed that it is not possible to order one with a video card from ATI or NVIDIA. For some users of Linux, such as those into 3D modeling work for artistic or scientific purposes, the Intel video card option may simply not be enough. And with laptops, upgrading or changing the video card is much more of a hassle than with desktops. Therefore, why is the option to buy a laptop with an nvidia or ati card listed under a Vista machine, but not under an identical machine pre-loaded with Linux? Advertising and Marketing, Dell Web Site, Operating Systems submitted by jmxz 08/02/07
You just sent me another dead-tree-catalog full of "Dell Recommends Vista" on most pages; and practically everywhere I go on your web site I see it. Please change your "Dell Recommends Vista" lies with "Dell recommends holding off like we're doing internally". on both your website and send print corrections to customers you lied with in print. Dell - please stay focused on the highest-voted ideas, though. Don't distract yourselves with this one until you've addressed the ideas below which have been the top-ranked ideas for at least 6 months without adequate responses..
Ordering on-line or on the phone Service and Support submitted by bc45238 08/03/07 I recently placed an order for ink for my printer. I first went into the web sight but cancelled the order when you asked for my social security number to place the order. I then called on the telephone and again I was asked for my social security number. Do you not realize that giving out your social security number is a dangerous thing to do. Most places will settle for the last 4 digits, however, you insist on having the full number. THIS IS NOT ACCEPTABLE!! Unless you change your methods of security for an order I will be forced to purchase a different printer, one which I can go to a store and purchase my supplies. IT IS NOT ACCEPTABLE FOR YOU TO INSIST ON PEOPLE GIVING OUT THEIR SOCIAL SECURITY NUMBER TO THE MULTITUDE OF PERSONNEL YOU HAVE WORKING FOR YOU AS THEY COULD POSSIBLY COMMIT IDENTIFY FRAUD. AND I AM NOT WILLING TO GIVE IT OUT THE NEXT TIME I NEED SUPPLIES. I will check it out and if you still insist on the entire SS#, I will stop dealing with Dell. Thank you. From Bonnie Cates. 9 Comments » Let Us Choose XP For All Machines! Operating Systems, Sales Strategies submitted by shamarkaleo 07/26/07 **PARTIALLY IMPLEMENTED**
Dear Dell Service Team, Environmental Laptop Based on Solar Energy/Hydrogen Fuel Cell Environment, Laptop Power submitted by gchakra 02/17/07 **UNDER REVIEW**
What's smart for the environment is smart for Dell. Dell should build units that are degradable or can be easily recycled. Sure, its going to be a little more expensive, but it will be a smart product. It will use a lot less energy. The laptops could have a solar panel or be powered by a hydrogen fuel cell. The first microelectronic implementation of a fuel cell will give Dell a tremendous marketing boost. It will be incredibly popular with kids in college. Dell, Education submitted by daniel117 08/03/07
What do you get when you cross Box Tops for Education and boxes that Dell electronics come in? You get Dell BoxPoints! This can donate money to a school or organization. Like Box Tops you cut a BoxPoint piece from the box your Dell product came in and send it to a school, college, or organization while they mail it to Dell for money! They can save up for things like a new chalkboard, new playground, or even a new Dell computer! Each BoxPoint is either $0.50, $1.00, $10.00, or $20.00, depending on the item that is bought. track my votes
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