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Put Ubuntu on the list of operating systems when building a PC! Linux, Sales Strategies, Desktops and Laptops submitted by samb0057 08/10/07 **UNDER REVIEW**
Ubuntu is hidden in a dark corner of the website. I work in IT support, and I have a client who was having virus problems a little while ago. I fixed the problem by installing Ubuntu on their PC. Very recently they called me asking for advice on a new computer, I told them about your new offer providing Ubuntu pre-installed on PCs and they wanted to purchase, but could not find the section on your site (this person is a very basic user, doesn't know what open-source means, probably didn't even see the open source link). There is no way they would have found your Ubuntu section on their own. Implemented: Ubuntu Dell is Le$$ Than Windows Dell Linux submitted by thebittersea 05/05/07 **IMPLEMENTED**
see comment from Erik down below... [Dell's Pricing Team] Sell Linux PCs Worldwide - not only the United States Linux, Sales Strategies, Desktops and Laptops submitted by ergo 05/02/07 **PARTIALLY IMPLEMENTED**
Dell has now decided to sell computers with Linux pre-installed. GREAT MOVE! But for the moment, it only concerns the US... Here outside the US, we can't wait to buy a pre-installed Linux Dell PC! Please sell Linux PCs worldwide! Desktops and Laptops submitted by mwmtjm 01/30/07 **UNDER REVIEW**
Do away with 512MB of memory as a base option to buy consumer desktops and notebooks. With Vista running best on 1GB at a minimum, don't make customers have a basic experience with the new OS because Dell wants to be able to advertise at a lower price point. The success of Vista -- and subsequently for Dell -- will be largely in word of mouth. Take a long-term view and build the momentum one great customer experience at a time right now! Software submitted by ootleman 02/16/07 **PARTIALLY IMPLEMENTED**
Would love the ability to have a clean Vista install. No AOL software, no earthlink software, no google software - just a clean, original OS. Accessories (Keyboards, etc.), Desktops, Linux submitted by pawprintz 02/17/07 **REVIEWED**
How about a fast, Internet ready Linux desktop. Small form factor, pretty monitor, mouse & keyboard, the O.S., OpenOffice & Firefox. Cheap'n'fast Laptops submitted by mschamberg 03/30/07 I like to see the amazing components and circuits that make up my Dell. What an amazing statement it would be to show the precision by having a clear case to hold it all together. 7 Comments » Service and Support submitted by soul007 03/29/07
Have your payment options more centered around the customer instead of centered around squeezing more money out of them with a system stacked to make it hard to pay / pay on time, for example, the amount of time taken to process a payment thus making it more likely to be able to charge a late fee. Also, payment online is somewhere between non-existant and extremely un-userfriendly, combined with the additional 10 to 20 dollars to make a payment on the phone is the primary reason i would never again buy a dell, the language barrier between myself and the call center 'help' would be the secondary reason, fyi :) Licenced DVD playback on Linux like IBM & Toshiba & Lenovo computers have Accessories (Keyboards, etc.), Dell, Linux submitted by jmxz 03/29/07
DVD playback involves some licensing issues that windows software providers usually deal with for the customers. These involve licenses for DVD playback related IP from MPEG-LA, Dolby, The DVD Consortium, and DTS. Laptops using core 2 Duo PC (E instead of T) Accessories (Keyboards, etc.), Laptops submitted by tleavit 03/29/07 In the same way that in the past you could buy laptops which had the full processor versions of the Pentium 4 (instead of the Pentium M) processors. I would love to be able to purchase a Latitude with the 2.6ghz dual or quad core desktop processors. Proc's such as the E6600 and E6700. Especially for the Vista option. I currently aquired a Latitude D820 core 2 duo T7400 2.17 ghz with a 7200 RPM drive and 2 gigs of 667mhz DDR2 ram and Vista just hammers it. Sure the battery might take a hit, but for people like me who may only take it on the road 1 day a week, it should be an option. 2 Comments » Either improve battery quality or lower cost of additional battery Accessories (Keyboards, etc.), Sales Strategies, Laptop Power submitted by kumvjuec 03/29/07
I bought two Dell Latitude D620 just 8 months ago. Initially, the battery life was 3 hours. Now, battery lasts only 1 hour 10 minutes. While I was ordering my laptop, additional 9 cell battery cost $79. If I want to order it again now, you are selling it for $159. Accessories (Keyboards, etc.), Operating Systems, Sales Strategies submitted by narlo 03/29/07
Since taking delivery of my Dell Dimension E520 in November 2006 (Windows XP Pro) I would like the option of purchasing new Operating System and Divers & Utilities CDs with Vista Ultimate or Home. Sales Strategies submitted by jackshamilton 03/29/07
HPQ does online sales just like Dell, but they also take advantage of a very key other method of sales, Retail stores like Best Buy, Circuit City and other big electronic stores. English keynames on non-English keyboards Accessories (Keyboards, etc.) submitted by steve2 03/27/07
With non-English beginners, who get their advice from help files or internet forums, there is often the problem, that they are told to use the "Ctrl" key and cannot find it because that key is named differently, for example "Strg". So my suggestion is, to write the English names of the keys in brackets onto the keys, so that for example on a German keyboard the Ctrl key would be labeled "Strg (Ctrl)" instead of just "Strg" Weak screen to laptop anchorage Laptops submitted by ruben 03/30/07
The system to fix the screen to the laptop is pretty weak. If you are working on a vibrating environment (p.e. engine room) screen moves ahead-aster couple cm's. Do it Right, Advertise Linux on your site don't bury it Accessories (Keyboards, etc.), Dell Web Site, Linux submitted by barry5280 03/30/07 Use some of the cool animations etc that are available to attract new Linux customers, don't just bury it in a hard to find spot on your website. A lot of people want it and will look for it but others need to see a virus free, spyware free option is available. Keep it available and Flashy to grab attention of new customers. Don't let a website design flaw kill the potential for a good movement. Comment » SOFTWARE Support from Dell ... is it NEEDED? Service and Support, Software submitted by phubert28 03/30/07
This article on the Register refers to Dell's plans to offer the public systems pre-loaded with Linux, with the <u>software</u> supported by the community. Accessories (Keyboards, etc.) submitted by dolit 03/30/07
Add an Internal Flash based SATA drive 1 GB, directly on the motherboard. Linux, Sales Strategies, Desktops and Laptops submitted by ms602 03/30/07
First off, I want to thank Michael Dell for returning to the head of the company, and doing what he does best - listening to customers. There has been much talk recently, and even press attention, about Dell committing to preinstall Linux. So my ideas are as follows... track my votes
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