Explaine why Dell recommends Windows Vista® ?
Dell Web Site, Education, Operating Systems submitted by yesmathew
Mar 12
I saw many idea related to "Dell recommends Windows". Here is one more. Based on Home user or Business user, Dell website recommends either Vista® Home Premium or Vista® Business. Explain why?
So the idea is to educate user, why Dell recommends Windows Vista? Is there any page explaining why Dell recommends Windows Vista? hyper linked to heading "Dell recommends Windows Vista®".
Otherwise does not make any sense to just display "Dell recommends Windows Vista"!
720
Give us the option of a glossy or a non-glossy screen on ALL desktop monitors REGARDLESS of color
Monitors and Displays submitted by winoffice
Mar 13
I have checked the Dell Web site and I have seen in most cases (on desktop monitors) that the black screens have non-glossy screens and that the silver screens have glossy screens. And why is that Dell? What if I want a non-glossy screen on a silver monitor, or a glossy screen on a black monitor? Please give us the option of a glossy (TrueLife) or a non-glossy (anti-glare) screen on ALL desktop monitors REGARDLESS of whether it is silver or black.
And now BEFORE those of you who hate glossy screens demote this, please notice that I am asking for nothing other than the OPTION, so that you could always opt out if that was what you wanted.
460
Quality Checks by Humans
Service and Support, Desktops and Laptops submitted by lambchops468
08/31/07
I ordered a Inspiron 1520 and I am fed up with the issues:
crashed hard drive (first 6 days) (I will forgive this one, happens on every manufacturer, its just luck)
vibrating optical drive (shakes entire notebook, abnormal, new one fixed it)
Grainy Screen
Headphone Noise
Casing Defect (bulge in case seam, can see inside notebook)
I think that dell should instute a quality check system on the computers they ship out. Not just tests that can be run on the computer automatically, but a actual person physically inspecting/testing the function of the notebook such as:
- Grainy Screen/backlight bleed (go get a HP laptop and see the difference, go to the store)
- Headphone Noise
- Casing Defects
- Optical Drives that make too much noise
- squeaky keys
- and other issues that cannot be detected by a hardware check running on a CPU
If you do not have the finances to create such a program, then you can add the service as part of the warranty, with a garuntee that the devices that are checked will not have problems on arrival. (So therefore the QC is optional)
This will actually make/save money because people like me won't have to send their laptops back and forth wasting your shipping money/technician fee replacing parts that would be replaced anyway at the quailty check program.
you could also send a special survey to early-adopters to identify the biggest problems in a new computer line and check those at quailty check, certifying those parts free of defects.
1000
256MB Geforce 9500M GS Upgrade for the M1330! Possible!!!
XPS products submitted by q0987
Feb 23
For all those of you who wanted 8600M GT performace inside a 13.3 inch shell read on...
The next generation of Nvidia graphic cards have just been released and the Geforce 9500M GS should definitely be the prime candidate to replace the current 8-series 8400M GS residing within the m1330 chassis.
Now you may notice that the model numbers (400-500) suggest that the 9-series card is more powerful than the 8-series, which it is, but you may also be apprehensive and reluctant to cry out in joy because of all the talk about how a more powerful GPU fitted into the m1330's small body would generate too much heat and reduce battery life resulting in the loss of true portability.
I share those feelings, however you should know that Nvidia's 9-series has a card up its sleeve (no pun intended). This card comes in the form of a smaller fabrication process.
You see the 8400M GS was built using a 80nm fabrication process to manufacture it. The 9-series uses a 65nm fabricating process which reduces the size of the chip and has the benefits of reduced power consumption and lower heat emissions. Don't ask me exactly how this works because I only have a vague understanding.
Before I go on lets quickly take a look at the graphic cards that were released -
The 9-series currently consists of two mobile graphics cards. The 9300M G is basically a shrink of the 8400M GS with the exact same performance but slightly more power efficient and with less heat being emitted as a result. The second card released is the 9500M GS which has the same performance as the 8600M GT but also gains the same benefits as the 9300M G. Both the 8600M GT and the 9500M GS have more than twice the power of the 8400M GS.
What this comes down to then is that if Dell used the 9300M GS to replace the 8400M GS in the m1330 then you would get improved battery life and less heat emisions without sacrificing performance.
This next bits gonna be alittle more tricky to put into words, but here goes anyway... Next up, the 9500M GS.
Well as I see it, if you can use the benefits gained from the newer cards you can upgrade the performance without generating more heat and using more power than in the current 8400M GS equipped m1330. This would undoubtedly mean we lose the battery life we could have saved and the lower heat emissions but we gain a performance boost without using up anymore battery life than the current m1330 - there you go Dell, two problems solved in one neat package.
Although even if we do use slightly more power and produce more heat than the current m1330, the benefits gained from other revised components such as the newly available Penryn processors will compensate for this and help to negate the overall effect. Also once Montevina becomes available the RAM upgrades from DDR2 to DDR3 will further improve battery life and heat emissions so in the end the fan won't have to work any more harder than it already is today. Plus the m1330 does also have the Solid State Drive options and LED backlit screens for even more power efficiency which you could make compulsory when adding this mainstream graphics card. If you really have to cut down anything, then give us ATLEAST 256MB of the available dedicated GDDR3 graphics memory with the 9500M GS instead of the maximum 512MB. That alone would be a vast improvement over the measly 128MB provided with the 8400M GS (not counting the 128-bit memory interface the former would also bring).
Another thing that Dell could also do is change the materials used to construct certain parts of the m1330 such as the lid and base. For example if titanium was used to incase the components then it would allow for better heat dissipation so you wouldn't have to worry so much about things getting hot inside. I am sure people wouldn't mind paying alittle extra for this luxury (seeing as how it is targeted towards the enthusiast afterall). I know I wouldn't.
If this were done correctly then the m1330 would become the real portable gaming rig it was meant to be.
If however you don't really care about the performance boost and like it just the way it is and would rather have the benefits of improved battery life and lower heat emissions than you can opt for the 9300M G. Even better for those not too concerned with performance but want the rest than you would be able to choose the integrated X4500 (when Montevina comes out) which will supposedly be 3 times more powerful than the integrated graphics available now and may also promote improved battery life and heat emissions (even when compared to todays integrated graphics equipped m1330).
Dell should make these options available so the m1330 continues to appeal to all types of customers e.g. gamer, college student, business user etc.
Dell I am tellin you, make sure you let the consumer decide. I am actually giving you the options you should list -
1. Integrated Intel GMA X4500 (Business user)
2. Nvidia Geforce 9300M G (College student)
3. Nvidia Geforce 9500M GS (Gamer)
4. ??? - BinaryGFX/Hybrid GPUs (ALL USERS)
Even better than this would be if you just add both integrated and discrete graphics cards and have the ability to toggle between the two. You wanna game, switch to discrete. If your browsing the internet or typing up an essay then use integrated.
Alienware have done this with their m15x and using what is identified as BinaryGFX. This has allowed them to add a 512MB 8800M GTX into a 15" chassis and when switching to integrated they have a touch-sensitive control labelled "stealth mode"!
And in case your thinking "thats a 15 inch thats why you can add both" then take a look at the 13.3" Sony SZ6 series or how about the 13.3" Asus U3. If they can do it why can't Dell. At the rate the m1330 is going at its gonna be left way behind! Even LG has been able to put in a NVIDIA GeForce 8600M class graphics card into their 13.3" P300!!
Alienware have also used another great idea. They've come up with the Smart Bay technology which can also be found in their top-of-the-line m15x. If this were also thrown in as a feature with the m1330 then you would be able to swap out your optical drive to obtain an enormous increase in battery life. As this is just an after thought it may just be too radical an idea to pull off. But I thought I'd mention it anyway. Afterall, you never know what might happen.
Dell owns Alienware, right!? So why are they so behind when compared with Sony, Asus and LG?
But suppose if everything I just mentioned was added to the m1330 - you can all imagine the impact it would have on portable gaming! It would be Sweeeeeet!
The m1330 could end up desimating all competition in 2008. To be honest, I consider this to be the real ultraportable XPS that we've all been waiting for all this time! No wait (adds Gigabit ethernet, backlit keys and tweaks the design to reflect coolness) - now we're talking!
Oh! One last thing to think about. Would changing the name to "The M1337" appeal to anyone other than myself!? :)
EVERYONE START PROMOTING NOW TO MAKE THIS A REALITY!
Feedback on this idea would be welcomed both from Dell and IdeaStorm users.
Here is a list of articles on this site that have asked for a more powerful graphics card inside the m1330 -
http://www.ideastorm.com/article/show/75366/Offer_256MB_discrete_Graphics_on_...
http://www.ideastorm.com/article/show/71568/DELL_XPS_M1330_with_more_Graphic_...
http://www.ideastorm.com/article/show/75165/Allow_the_133_XPS_M1330_Laptop_to...
http://www.ideastorm.com/article/show/72990/Love_the_new_XPS_M1330_but_need_m...
http://www.ideastorm.com/article/show/73545/XPS_1330_Video_Card
http://www.ideastorm.com/article/show/74876/Less_plastic_please_on_the_XPS_M1...
http://www.ideastorm.com/article/show/71342/M1330_Resolution__Graphic_Card_Op...
http://www.ideastorm.com/article/show/75525/Update_M1330_GPU_to_beat_specs_of...
http://www.ideastorm.com/article/show/75590/Updating_XPS_M1330
http://www.ideastorm.com/article/show/75640/High_resolution_screen_and_new_vi...
http://www.ideastorm.com/article/show/75965/Implement_an_Option_of_an_Intel_C...
http://www.ideastorm.com/article/show/75526/Nvidia_Geforce_8800M_Nvidia_Gefor...
http://www.ideastorm.com/article/show/75526/Nvidia_Geforce_8800M_Nvidia_Gefor...
http://www.ideastorm.com/article/show/75879/make_the_a_XPSm1330_to_M1335_and_...
http://www.ideastorm.com/article/show/73869/14_xps_notebook
http://www.ideastorm.com/article/show/76008/M1330_2008
http://www.ideastorm.com/article/show/71725/XPS_m1335
http://www.ideastorm.com/article/show/76168/Use_nVidia_Hybrid_SLI_technology_...
http://www.ideastorm.com/article/show/102651/Offer_Core_2_Extreme_X7900_28GHz...
http://www.ideastorm.com/article/show/75413/Can_Dell_upgrade_the_XPS_m1330_I_...
Further information: Like the Nvidia Geforce 8-series GPUs the 9300M G and 9500M GS support DirectX 10.0, SM 4.0 & OpenGL 2.1. However unlike the integrated graphics equipped in the m1330 today (Intel GMA X3100), the GMA X4500 was specifically designed and made to be an integrated hardware solution that supports DirectX 10.0 and SM 4.0 aswell as to handle Blu-ray/HD DVD footage.
1410
Offer Printers and drivers for ALL operating systems.
New Product Ideas submitted by pudgyone
Mar 13
Dell should start offering Drivers, Utilities, firmware, patches and upgrades for their printer for ALL of the operating systems. There are many people out there that have different operating systems and need drivers for non-Windows Operating systems. Start having printers that are compatable for Windows and non-Windows operating systems.
490
Give XPS Notebooks Gigabit Ethernet
XPS products submitted by croftki
Feb 17
I understand that Dell market research says home users in general are not interested in gigabit ethernet for home networks. Those who pay for the premium design in the XPS line, however, are more likely to want gigabit ethernet. I would rather buy something more exciting than a business class notebook, but I want to build on my home technology with each purchase I make. XPS Notebooks unfortunately do not help me do this. It seems my only option is to buy a Latitude.
5380
Start Warranty periods when the system is received, not shipped!
Service and Support submitted by markj2k
Jan 31
I have purchased several Dell systems over the last month or so for myself, and some consulting clients. I've noticed in each case that the warranty start date is the day the PC shipped, not the day the PC was received by the purchaser. This needs to be changed. The order status page changes to show when the system was delivered, so Dell knows when the delivery date is. That is the day the warranty should start.
It might even be required from a legal standpoint in some areas, not sure about that.
2040
Avoid Glare On Screens and Notebook Frames
Accessories (Keyboards, etc.), Sales Strategies, Laptops submitted by bobetsue
02/20/07
Glare and reflection from high glare screens, screen frames, and notebook computers is annoying and distract from function and use.
In stores, this may be a marketing ploy. Consumers may not fully understand the problem of glare. Online sellers like Dell should inform buyers when shopping whether the screen and case are "glare" or "nonglare."
When "nonglare" was introduced to television, shoppers considered it an advantage worthy of extra expense. In the art world, nonglare glass is considered worthy of extra expense.
How did we ever get glossy screens?
Dell should offer customers a choice between "glare" and "nonglare."
7848
Submit hardware specifications to the Linux Driver Project
Accessories (Keyboards, etc.), Linux submitted by upstaked
10/05/07 **REVIEWED**
Back in January kernel developer Greg Kroah-Hartman from Novell started a project offering companies free Linux driver development.
This proved so successful that Novell made it his full-time job and turned to a project with over 200 kernel developers: http://www.linuxdriverproject.org/ .
So Dell, submit specs and convince your hardware providers to do so too. I want to spend my money on great new hardware that runs on Linux.
We constantly work with our hardware partners to develop and maintain open-sourced drivers. Also, we make it clear that through their own developers (or other projects like the Linux Driver Project) they need to deliver on drivers.
9540
Easier way to OPT OUT of Dell selling my private information
Advertising and Marketing submitted by ninefoot3
10/17/07 **IN PROGRESS**
I rec'd a brochure yesterday saying Dell and DFS were going to share my private info with other 3rd party companies for marketing purposes. Well, it said that in about 5,000 words or so. At the end is a box stating that I may opt-out of this by calling the number listed or writing a letter (including certain info) and send it to the listed address.
I chose to use the phone method. After being shoved around to a few people, I finally got someone who could help me 'opt-out'. This involved 'opening a case' as if I had a technical issue with my account.
My IdeaStorm suggestion, hey Dell, make it easier for us to OPT-OUT of your attempts to make money off of my personal information. What's the matter? Didn't make enough money off of my patronage to Dell products and the interest rates charged? Getting an extra $1 for my name, address and age information going to help Michael Dell get a new boat? C'mon!
While I'm disturbed that Dell wanted to sell me out, I'm more disturbed that Dell made it difficult for us to opt-out. A simple URL would have been nice. I know, that would make more people opt-out and Dell would have less names to sell. It's like a mail-in-rebate or the lack of a cancel button in the account information at freecreditreport.com, you HAVE to call, and since that's a pain in the neck, most people will sloth themselves into something they don't really want.
4380
Make a calendar with all COMING SOON and IN PROGRESS ideas
Advertising and Marketing, IdeaStorm submitted by krasmussen
09/22/07 **REVIEWED**
One of the biggest annoyances with IdeaStorm is that the horizon for an idea being implemented is very blurry, if at all existing. If you're lucky, you get "third quarter 2009", but mostly, there is no timeframe at all. This leads to the feeling that not much is being done, and exactly that feeling is what IdeaStorm should be eliminating.
Therefore, I propose that you make a list or calender with all the COMING SOON and IN PROGRESS ideas with timeframes for all of them. Just a "december 2008" would be nice, or better yet, "deadline 31st november 2008".
I don't know if this is connected with some goal management inside Dell, if it is, maybe you should work on improving that, too?
Today, the best way to know the progress of an idea is through Ideas in Action, our Weekly Update or Dell comments in the thread.
6840
Put Ubuntu on a laptop with better specs
Inspiron products, Linux submitted by piratehead
10/16/07 **PARTIALLY IMPLEMENTED**
Offer an Ubuntu laptop (Inspirion or otherwise) with available discreet graphics, discreet audio, 8GB or more of RAM, a quad-core processor, bluetooth, next-gen WiFi, and integrated webcam.
I don't know how many of those are possible at this point, but each one is a step forward for people who are waiting on certain specs to bite on a Dell laptop.
Now that you offer laptops with Ubuntu on them, I really don't want to go to another company just to get the computer specs I want. I wish to vote for Dell with my dollars, paying for a laptop that has actually been tested and certified by the manufacturer to run Ubuntu. Please give me the opportunity!
Check out the Idea in Action to find out more about our Ubuntu offerings.
6420
make linux systems EASY TO FIND
Dell Web Site submitted by phubert
10/18/07
At other sites, I have seen comments by individuals who have BOUGHT Dell Ubuntu systems complaining about the difficulty FINDING said systems.
I think you'll get more sales if you improve the visibility!
6400
Linux Hardware Compatibility List
Dell Web Site, Linux submitted by s3indiana
02/20/07 **IN PROGRESS**
Create a listing of Dell hardware that's compatible with the major Linux distributions (Fedora, OpenSuse, ubuntu, Freespire) providing compatibility with not just systems (desktops and laptops) but include peripherals (printers, camera's, flash drives, compatible routers, etc.). Include levels of compatibility so the reviewer can make an educated choice. This would provide the greatest assistance for those looking at alternatives...
We're working to add something like this to our linux.dell.com wiki. Click here to see what john_h has to say.
25130
Put Ubuntu on the list of operating systems when building a PC!
Linux, Sales Strategies, Desktops and Laptops submitted by samb0057
08/10/07 **UNDER REVIEW**
Ubuntu is hidden in a dark corner of the website. I work in IT support, and I have a client who was having virus problems a little while ago. I fixed the problem by installing Ubuntu on their PC. Very recently they called me asking for advice on a new computer, I told them about your new offer providing Ubuntu pre-installed on PCs and they wanted to purchase, but could not find the section on your site (this person is a very basic user, doesn't know what open-source means, probably didn't even see the open source link). There is no way they would have found your Ubuntu section on their own.
I urge you to offer Ubuntu as a choice of OSes in the system configuration wizard, the only way to really sell Ubuntu is to offer Ubuntu as a primary option, rather than a hidden alternative. I personally am looking to buy a new laptop, and you guys have always been my number 1 PC manufacturer (I don't think I've ever bought a new retail PC except from you guys), but I feel that your Ubuntu offerings are lacking. If you offered Ubuntu on some of the great deals you offer on your home page, I would be willing to pay just as much as I would for a Windows Vista system and I probably would have already ordered.
26740
There should be an option of having no trialware on all computers
Software submitted by jervis961
08/23/07 **REVIEWED**
Here is a news article about trialware and how Dell feels that regular customers want it but small business ones do. Do they not look at the ideas here?
"Not interested in all of the trial software that clutters up new PCs? You're not alone: According to Dell's recent research in both focus groups and broader surveys, small-business users overwhelmingly view trialware as an irritant, not a benefit. That research has led Dell to axe the extras from its new Vostro line of small-business desktop PCs and laptops. Eliminating demo applications is a major step for Dell, which has caught flack for the quantity of trialware on its consumer PCs. (One frustrated customer went so far as to develop a "Decrapifier" utility. The company says that consumers who buy PCs for personal use do express interest in preloaded trial software, but that small-business users have different needs. By eliminating the trialware from Vostro machines, Dell says it has cut the system setup time in half. For now, Dell is the only major PC manufacturer to ship small-business systems without preinstalled trialware as a standard practice. (Some competitors, such as HP, allow customers to choose a no-trialware configuration.)"
Dell offers a broad amount of software choice and minimal software shipped. Read jeremy_f's post on the options we give our customers
24450
 track my votes
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