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350

Make both cords detachable on A/C Power Adapters

Laptop Power submitted by goldschool May 8

Dell just had to send me a new A/C power adapter because a short developed in the cord that attaches to the computer (at Dell's cost under my warranty). The cord that plugs into the electrical socket is already detachable, but the cord from the adapter to the computer is not. Had the latter been detachable, Dell could have saved itself money by replacing just the cord and not the whole adapter. The main part of my old adapter is perfectly good but now must be trashed because of the short in the cord (which developed in or right behind the plug which might make it hard or impossible to repair). Here's a way for Dell to save money on warranty replacements and keep perfectly good power adapter units out of the land fills. 1 Comment »

640

Offer No OS Option on all PCs for Home / Small Business Markets

Operating Systems submitted by gear Apr 22

Why not sell PCs with no OS installed and just include the drivers disk for popular OSes that are known to work on it like (XP, Linux, and Vista).

I already have licenses for XP and Linux and I can install my own here.

Having the drivers disk would mean I don't have to download them. 3 Comments »

70

Limited-Edition Artist Design

Inspiron products, Laptops submitted by wwojtowicz May 29

Your new limited edition Inspiron 1525 design by artist Mike Ming is a terrific idea. I think the artwork of up-and-coming NYC artist, William Holton, would be a terrific pick for subsequent limited-edition designs. His artwork can be found at: http://www.williamholton.net/

Also, what about customized covers where the client submits his/her own image? This is similar to the customized credit cards that have recently become popular. 1 Comment »

1230

BOYCOTT VISTA!

Operating Systems submitted by reg 03/21/07

Dell Dudes,

Microsoft reserves the right to spy on your computer.

The more you learn how Microsoft EULA has the right to enter your computer, check out what software you are using, and also use the DRM tools in Vista to prevent you from seeing files, data, videos, or hearing 'unauthorized' music files - the more you get a sick, sinking feeling in your gut that someone else has taken control of your machine.

US Federal Government Agencies have BANNED Microsoft Vista, and for good reason.

The Microsoft EULA takes control of your machine, stating directly: "this agreement only gives you some rights to use the software. Microsoft reserves all other rights." Even potentially deleting files or disabling programs.

Compared to the costs of Apple OS X or any Linux Distribution,

The Costs of Windows Vista are Unacceptable.

Keep in mind that Microsoft was convicted by U.S. Courts for its criminal behavior, and is being forced to pay $4 million A Day by the European Union for being in violation of their judgments.

Anti-freedom Vista takes away your rights - do you want to Confirm or Deny?

BOYCOTT WINDOWS VISTA MACHINES!

If you support Linux, freedom, democracy, or just want to keep control of Your own machine that You buy with Your own money, PROMOTE this idea now.

Microsoft - Where in the world did you think you were going to go today?

Let Dell know - You Don't Want Windows Vista. 994 Comments »

15980

Same discounts available on Ubuntu and Windows

Linux, Operating Systems, Sales Strategies submitted by jonsmirl 06/12/07 **PARTIALLY IMPLEMENTED**

I'm ordering a Vista XPS 410 right now. I wanted a Ubuntu one but I'm going to throw away yet another copy of Windows. The Vista XPS 410 has $200 off today and free ship for a total of $869. The identical Ubuntu machine is $1019 plus $29.99 shipping. So today Ubuntu costs $170 more than Windows instead of $50 less. Why can't I have the same discounts on the Ubuntu machine? 50 Comments »

670

Allow anyone to get any product in any channel (home, business, etc.) on the Dell site.

Sales Strategies submitted by winoffice May 4

Sometimes Dell posts some products only in certain channels; for example home offices cannot get Vostros.

It is like saying that business users want Vostros, but nobody in, for example, a home office, would want it. But some home offices might want it. For some people in home offices, it might be exactly what they might be looking for. The same applies to all channels and all products actually.

In any case, this is extremely annoying for those who do encounter this.

An idea has been submitted and suggests that Dell merge all channels into one for simplicity. But until then Dell, please offer all products in all of your channels.

(I want to note that I posted this in an earlier post, but that was only for PCs. I decided to generalize it to all products). 3 Comments »

200

Audio Recording

Accessories (Keyboards, etc.), Desktops and Laptops submitted by moonunit7 May 26

I would like to know why DELL can't build a laptop and desktop that only caters for multi track audio recording? There is a huge untapped market out there and I don't know off any other company that targets this market. We all want to make audio recordings sound as good as the big million dollar recording studios and the place to start is by getting a proper computer. I mean... if you can build a laptop and desktop specifically for mindless computer games, why can't you do it for audio recording as well?

If you look at companies like M-audio, Cubase, Presonus, MOTU, Native Instruments etc... You’ll realize just how big the market is out there for capturing audio but that there is no laptop that is build to do just that – record audio without any hassles. For example I can’t tell you how many hours I’ve wasted (and am still wasting) to find a laptop with a Texas instruments firewire chipset, so that my external audio interface can work smoothly with the laptop.

Just my 5 cents... 10 Comments »

230

avoid the use of plastic for computers

Environment, Desktops and Laptops submitted by siger May 22

could you avoid the use of plastic , as its price is inscreasing , in your computers. It would be a great innovation and a real green action. 10 Comments »

350

Adopt the truly Green and universal GreenPlug Power Supply standard

Environment, Laptop Power submitted by diggaddict Apr 30

Green Plug is the first developer of digital technology that enables real-time collaboration between electronic devices and their power sources. With Green Plug, however, intelligent power supplies communicate with electronic devices and agree upon device power requirements for all devices connected to them. All cables and connectors are uniform; so, they work with any device! Being intelligent power sources, they eliminate wasted “phantom power” (power that is wasted when chargers are plugged in and either connected to devices that are fully charged or have no devices connected to them) and improve power utilization and efficiency.

Come on Dell - Save the Planet and Support GreenPlug ( www.greenplug.us ) !!

We can do away with all those ridiculous powerblocks and have one power standard. If you dont do this I am sure Apple will soon. 2 Comments »

22830

Dell Ubuntu for Europe

Linux submitted by yesmathew 05/03/07 **PARTIALLY IMPLEMENTED**

Dell announced to pre-load Ubuntu on Notebooks and Desktops for US market. What about for Europe? We want for Europe market too... users from Switzerland, Germany, France, UK, Austria, Spain, and others are requesting the same.


See the blog post in Direct2Dell re: Ubuntu in UK, France and Germany; Dell/Red Hat Solutions & More.
85 Comments »

2750

Allow Anti-Virus as Optional

Sales Strategies, Software submitted by rgb66rgb 09/20/07 **UNDER REVIEW**

Some purchasers already have subscriptions to anti-virus products that can be ported to new systems. Not having a 'no anti-virus' option on every system order page forces those users to essentially buy two licenses when only one machine will be used.







61 Comments »

620

Why can't we get multi-boot Linux systems?

Linux, Operating Systems, Software submitted by winoffice 06/06/07

Many people would like Linux on their PCs (I don't want it now, but I might consider it if it is multi-booted with Windows), but some must get it multi-booted with Windows, as they may need Windows at home (they may love the new Vista looks, for example), work (they may spend the money for Windows because of requirements at work, for example), etc., or just to run some Windows-only applications.

First: Thus, please have Dell offer multi-boots too.

But do not just offer multi-boots.

Let us get any version of Linux available (let us choose more than one), and any version of Windows available (again, let us choose more than one). Dell should offer the following operating systms in a fashion shown below, but do not force us to get Windows, and do not force us to get Linux either (in other words, people should be able to pick one from each group of operating systems):

Windows XP (choose one): None, Home Edition, Media Center, or Professional
Windows Server 2003 (choose one): None, Web Edition, Standard Edition, Small Business Standard Edition, Small Business Premium Edition, Enterprise Edition, or Datacenter Edition
Windows Vista (choose one): None, Home Basic, Home Premium, Business or Ultimate
Linux (choose one): None, Ubuntu Desktop Edition, Ubuntu Server Editon, or Other Linux (if applicable or available)

By the way, about Windows Server 2003, Dell offers it on compatible servers, and since most Dell PCs meet the requirements, Dell can certainly offer Windows Server 2003 on compatible PCs, for managing web sites on a local network, for example. But I still included the "None" option there if anyone does not need it or does not want it.

Second: Also, once Dell does offer the multi-boot systems, offer all the stickers too -- but make them optional. Of course, keep the processor sticker as one of them. However, add all of the relevant OS stickers as well. For example, if a user selects a choice other than "None" for all four operating systems, then include five stickers: the processor, XP, 2003, Vista, and Linux stickers. If a user selected only Vista and Linux, then include three stickers: the processor, Vista, and Linux. Finally, add a page to the "Build my system" wizard called "Choose your stickers". Only if a user did not select "None" for a particular OS should a user be able to get the sticker for that OS.

The "Choose your stickers" dialog box should look somewhat like this. I assume here that all four operating systems are included. If not, then the dialog box should be changed accordingly.

Do you want the processor sticker? Yes No
Do you want the Windows XP sticker? Yes No
Do you want the Windows Server 2003 sticker? Yes No
Do you want the Windows Vista sticker? Yes No
Do you want the Ubuntu (or other Linux if applicable) sticker? Yes No

And, finally, the stickers should be all be put in the same, and in a reasonable, area, where they always have been (if only, of course, the user said that he/she wants them). Examples: For desktops/servers, this means the bottom-left corner of the front. For notebooks, this means the lower-right corner of the keyboard/touchpad area.

Third: Since a user will almost certainly get both Windows and Linux this way, make three types of keyboards (keep the original Windows keyboards; the other one should be for Ubuntu Linux; the third should be for both):

One should bear only the Windows logo on both start keys (they are between the Ctrl and Alt keys), and should be used on systems on which only Windows is selected.
Another should bear only the Ubuntu logo on both start keys, and should be used on systems on which only Ubuntu is selected.
The last should bear both logos on both start keys, and should be used on systems on which both Windows and Ubuntu are selected. 27 Comments »

160

Dell Home Server

Servers and Storage submitted by plafay Jun 16

Hello,

I would be very interesting of Dell based Microsoft Home Server.
To have the best usage per watt, cool features could be :
- Atom processoirs
- 2,5' HDD (up to 4)
- Close to 10w in idle
- No more than 30w in use
Of course, the price is important and it has to compete with the Nas systems.
For example, I'm ready to buy at $600 :
- Atom processor
- 1 Gb of Ram
- 2*320 Gb HDD 6 Comments »

240

operating system product key

Operating Systems, Service and Support submitted by ghuiber May 28

Dell should keep product keys on record and provide them to system owners upon request. Since such requests have nothing to do with hardware service, they should be accommodated regardless of whether the system in question is still under warranty. Storing a string of letters and numbers indefinitely cannot possibly cost Dell all that much, and the request can be handled entirely online, with zero labor. A nominal fee of say $10 per request should more than adequately compensate Dell for all this trouble.

I am bringing this up because the Microsoft CoA sticker on my Latitude D400 faded then rubbed off entirely. About a year later my hard disk failed, and I am now awaiting delivery of a replacement. But I will have to re-install the Win XP OS, for which I paid fair and square, and I can't because neither you nor Microsoft are willing to supply me with the Product Key. The Microsoft rep said that OEM pre-installed OS's are the responsibility of the said OEM. And your guy said that since my machine is out of warranty, I am out of luck. 11 Comments »

25130

Linux Hardware Compatibility List

Dell Web Site, Linux submitted by s3indiana 02/20/07 **IN PROGRESS**

Create a listing of Dell hardware that's compatible with the major Linux distributions (Fedora, OpenSuse, ubuntu, Freespire) providing compatibility with not just systems (desktops and laptops) but include peripherals (printers, camera's, flash drives, compatible routers, etc.). Include levels of compatibility so the reviewer can make an educated choice. This would provide the greatest assistance for those looking at alternatives...

We're working to add something like this to our linux.dell.com wiki. Click here to see what john_h has to say.





30 Comments »

33450

Implemented: Ubuntu Dell is Le$$ Than Windows Dell

Linux submitted by thebittersea 05/05/07 **IMPLEMENTED**

see comment from Erik down below... [Dell's Pricing Team]

$774 Inspiron 1420 (Ubuntu)
Intel® Core™ 2 Duo T5250 (1.5GHz/667Mhz FSB/2MB cache)
Ubuntu version 7.04
Anti-glare, widescreen 14.1 inch display (1280x800)
Intel Graphics Media Accelerator X3100
1GB Shared Dual Channel DDR2 at 667MHz
80GB SATA Hard Drive (5400RPM)
24X CD Burner/DVD Combo Drive
Intel® 3945 802.11a/g Mini-card
Integrated High Definition Audio

$824 Inspiron 1420 (Vista)
Intel® Core™ 2 Duo T5250 (1.5GHz/667Mhz FSB/2MB cache)
Genuine Windows® Vista Home Basic Edition
Anti-glare, widescreen 14.1 inch display (1280x800)
Intel Graphics Media Accelerator X3100
1GB Shared Dual Channel DDR2 at 667MHz
80GB SATA Hard Drive (5400RPM)
24X CD writer/DVD Combo Drive
Intel® 3945 802.11a/g Mini-card
56Whr Lithium Ion Battery (6 cell)
Integrated High Definition Audio
The difference in promotion pricing was due to an error on the site, which has been fixed.






412 Comments »

350

Laptop Touch Screens

Monitors and Displays, Laptops submitted by pablohs May 7

There should be an option to purchase any laptop with a touch screen. 6 Comments »

230

Out-Law Small Print!

Dell Web Site, Sales Strategies, Simplify IT submitted by aikiwolfie May 28

Please ban all small print from your advertisements, documentation, special deals and any other information disseminated via print, broadcast, internet or other media.

This is about "Simplifying IT" for everybody. It's also a policy you should enforce with ALL of your retail and supply chain partners that have direct contact with your customers. Both corporate and consumer.

Some might argue that this would dramatically increase the amount of paper distributed with your products. I would argue this need not be the case. Alternatives are available.

Documentation can be distributed in many forms. Commonly CD's and web sites are now being used to distribute EULAs, manuals, FAQs and guides in HTML and PDF format. Strangely many suppliers still include small print in these digital formats? Why?

What purpose does this small print serve other than to hide restrictions and trip up customers?

My solution is much simpler and a lot more sensible. Make product warranties, EULAs, etc simpler. Be up front and honest with your customers and be more flexible.

Your customers have no need of small print Dell. Please "Simplify IT". 7 Comments »

180

create a standard USB device class for scanners

Accessories (Keyboards, etc.) submitted by slashdotaccount Jun 16

Please collaborate with scanner manufacturers to write a standard USB device class and protocol for all scanners, so that every scanner built for the standard will work with any driver written for the standard. Comment »

5620

Dell: Support Open BIOSes for Linux

Dell, Linux submitted by phubert 10/10/07 **REVIEWED**

An Open BIOS for Linux would free it from the DOS legacy code and speed boot times.

The current BIOS is a legacy throwback... it's time to replace it!






Our current priority is to expand Linux availability by bringing more platforms and languages to market. Read what daniel_j has to say.





26 Comments »



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