Lead Open Hardware Projects
Sales Strategies, Service and Support submitted by jdavid.net
Feb 15
As a volume manufacture, Dell has the ability to really drive the price down, and they also know what it takes to produce a project. They could really be a great leader in a growing trend to produce open hardware projects.
Let people contribute to the specifications, requirements and fiscal investment for a given product.
Dell contributes as a manufacturing authority, project management, and base experts.
Investments in a project will be held in escrow and disbursed in chucks at approved milestones by the investment pool, to pay Dell staff, project expenses, and manufacturing costs.
Design contributors can vote first/ comment first, and the investors get a fair share vote based on their fiscal contributions.
Final production runs are dispersed to investors in the quantity requested. While the difference between what is pledged, and what the sale price is, assuming the sale price is lower than the pledged amount, will be used as a general investment into a fund that pays dividends. Dividends will be based on the new percentage ownership of the product model, after units ship. If a an investor does not provide enough for a full unit, that money is held as an investment in the project, until the value ownership equals a unit, or until a date when the investor is able to exit from the project given fiscal resources available.
Dell would reserve some fraction, say 50% ownership, and 50% of the gross margin profits, while the other half is pushed out to the investment group in proportional value.
This should be a model that provides economic value for Dell, while enabling a community to innovate, while not having to solve the scalability and manufacturing problems that plague hardware projects.
I think the karma on this would be huge, think wikipedia for hardware.
Project areas that might be of particular focus for open hardware projects:
*open game consoles
*living room devices
*mobile platforms (android might be a good start)
*Internet appliances
*scientific computing
*render farming
*embedded applications
270
Start Warranty periods when the system is received, not shipped!
Service and Support submitted by markj2k
Jan 31
I have purchased several Dell systems over the last month or so for myself, and some consulting clients. I've noticed in each case that the warranty start date is the day the PC shipped, not the day the PC was received by the purchaser. This needs to be changed. The order status page changes to show when the system was delivered, so Dell knows when the delivery date is. That is the day the warranty should start.
It might even be required from a legal standpoint in some areas, not sure about that.
2040
Dell: Support Open BIOSes for Linux
Dell, Linux submitted by phubert
10/10/07 **REVIEWED**
An Open BIOS for Linux would free it from the DOS legacy code and speed boot times.
The current BIOS is a legacy throwback... it's time to replace it!
Our current priority is to expand Linux availability by bringing more platforms and languages to market. Read what daniel_j has to say.
5620
More feedback from Dell on popular ideas
IdeaStorm submitted by pjeff
Feb 15
I would like to see more (official) feedback from Dell on popular ideas eg. +1000 ideas.
For example, many people have been requesting an LED backlit screen for the XPS M1530. Look on any forum where this model is being discussed and you will see people saying that they are holding off on purchasing until it becomes available (I'm one of them!) so it would be helpful to know what is happening.
Another example would be illuminated keyboards. Saying it is "partially implemented" doesn't really tell us anything. We know you have done that! If a popular idea is not practical or its implementation is problematic for whatever reason, communicate back so discussion can take place. This is how brainstorming works!
I also wonder how many good ideas are overlooked because Dell believe the cost would be too great for the product in question. Be upfront about your concerns regarding costs. For example, you may find that Inspiron/Vostro customers would not be prepared to pay extra for a premium screen and illuminated keyboard but XPS customers are. Post polls so that members can vote on these issues and provide you with accurate data. We are here to help so use us.
1460
Provide more processor options for linux desktops
Accessories (Keyboards, etc.), Desktops, Linux submitted by rebresb
Feb 13
Only one Linux desktop model is available (Inspiron 530N) and only one processor choice exists for it (dual core 2160). This CPU is a low-to-moderate performance choice; it is near the lowest offering in the Windows line-up. While Linux clearly out-performs Windows on modest hardware, the choice of Linux doesn't merely reflect a cost-savings and performance-optimized decision. Users may want the choice of high-end CPUs for intensive applications with Linux. Windows is not the choice of those who want high-end equipment; it requires high-end equipment to run "well". Linux users seeking peak performance will thus want fast processors. (Note that the most/fastest supercomputers run Linux). Support for such processors / motherboards isn't an issue for Linux, so certification by Dell shouldn't be difficult (??). The profit margin is likely higher on these CPUs (??), so that should be attractive. So why doesn't Dell include fast Intel or AMD offerings such as quad-core, 64 X2, core 2 extreme, etc.?
930
Offer HighResolution screens for your consumer Laptops as you do for the business Latitudes
Monitors and Displays, Laptops submitted by rseibel
04/22/07
Please offer the highresolution screen for you consumer Inspiron and XPS laptops as an option as you do for the business line of Latitudes. It is not much more effort, but makes them much more attractive.
Now you offer 1280x800 i.e. 1 Megapixel aka. WXGA Resolution on 15,4" screens of your Inspirons, that might be fine for some people. But it is not appropriate for others like me.
I suggest to offer 1400x900 i.a. 1,26 Megapixel aka. WXGA+ or even 1680x1050 i.e. 1,76 Megapixel on your 15,4 " screens that is 26% respectively 76% more usefull screen space.
You offer higher resolutions for your Latitude laptops, why not for the regular user also? Apple is using HiResolution screens also..
Pros:
- One have more space on ones desktop and can be more productive by using the applications more effectively such as office, photoshop, movieediting, mindmaps etc.
- Your screen is fit for HiDefinition movies coming to the market now.
- Windows Vista has a vector based graphic user interface able to scale fonts appropriately and should be made able to adjust them as the user demands.
Cons:
- Sure it is more expensive to produce/assemble, but I am willing to pay some extra $ for that.
- The fonts might be too small for some people, but there is a solution for that with Vista.
Just an idea, fell free to comment!
1740
Linux Drivers for All Dell Devices
Linux, Monitors and Displays submitted by grifter
10/24/07 **REVIEWED**
If Dell truly wishes to promote their Ubuntu line of computers then they should make sure that all of their devices work properly with the OS. For instance, the SP2008WFP monitor, while it does display everything fine, does not have drives for Linux systems of any kind. This is most certainly a hamper for any Ubuntu users to want to buy a Dell peripheral.
Please see john_h and matt_d's comments
3640
Put Ubuntu on a laptop with better specs
Inspiron products, Linux submitted by piratehead
10/16/07 **PARTIALLY IMPLEMENTED**
Offer an Ubuntu laptop (Inspirion or otherwise) with available discreet graphics, discreet audio, 8GB or more of RAM, a quad-core processor, bluetooth, next-gen WiFi, and integrated webcam.
I don't know how many of those are possible at this point, but each one is a step forward for people who are waiting on certain specs to bite on a Dell laptop.
Now that you offer laptops with Ubuntu on them, I really don't want to go to another company just to get the computer specs I want. I wish to vote for Dell with my dollars, paying for a laptop that has actually been tested and certified by the manufacturer to run Ubuntu. Please give me the opportunity!
Check out the Idea in Action to find out more about our Ubuntu offerings.
6420
make linux systems EASY TO FIND
Dell Web Site submitted by phubert
10/18/07
At other sites, I have seen comments by individuals who have BOUGHT Dell Ubuntu systems complaining about the difficulty FINDING said systems.
I think you'll get more sales if you improve the visibility!
6400
No OS Preloaded
Linux, Operating Systems, Sales Strategies submitted by agreer
02/17/07 **PARTIALLY IMPLEMENTED**
I have a XP Pro retail copy, will soon buy retail vista, I also like Linux: Make WINDOWS-FREE, and OS-Free an option for more than just expensive business lines.
Dell has systems available that do not have an OS pre-loaded called N-Series line. You can check them out at www.dell.com/nseries.
86070
Have Firefox pre-installed as default browser
Software submitted by robinjfisher
02/19/07 **REVIEWED**
Does what it says on the tin! Most people only use IE because they aren't aware of other browsers - they think Internet Explorer is the Internet! What would really drive take up of alternative browsers is if Firefox was pre-installed as the default browser so that when people look for the "Internet" in Windows, they are using FF.
Firefox advocates at Dell have initiated discussions and driven action around exploring alternative internet browsers and experiences. As you can tell from our response to the Linux community, open source continues to be a part of our conversations about new products and services.
118083
Stop Overcharging on Notebook RAM
Sales Strategies, Laptops submitted by realskript
08/28/07 **UNDER REVIEW**
Dell really... REALLY need to stop overcharging... and when i say overcharing... i mean atleast double what you would pay to pick up the ram yourself.
On XPS Notebooks... you are charging $500 for 4GB of ram... when you could easily go pick them up at your local computer shop for $250... and pocket the other half of the $500...
It would be nice if dell could save the customers as well as the company itself this hassle.. and start charging NORMAL prices for an upgrade in RAM.
thanks =D
PS..... PROMOTE THIS!!!!
19590
Linux Hardware Compatibility List
Dell Web Site, Linux submitted by s3indiana
02/20/07 **IN PROGRESS**
Create a listing of Dell hardware that's compatible with the major Linux distributions (Fedora, OpenSuse, ubuntu, Freespire) providing compatibility with not just systems (desktops and laptops) but include peripherals (printers, camera's, flash drives, compatible routers, etc.). Include levels of compatibility so the reviewer can make an educated choice. This would provide the greatest assistance for those looking at alternatives...
We're working to add something like this to our linux.dell.com wiki. Click here to see what john_h has to say.
25130
Pre-Installed OpenOffice | alternative to MS Works & MS Office
Software, Desktops and Laptops submitted by dhart
02/17/07
Provide OpenOffice.org for free pre-installation alongside Microsoft Works and Microsoft Office. OpenOffice.org is more capable than Microsoft Works, and a serious competitor to Microsoft Office, at a fraction of the cost (it's free!)
OpenOffice.org can open, create, edit and save Microsoft Word, Excel and PowerPoint files.
Provide as OPTIONS for pre-installation many other high-quality free software programs such as:
- Firefox: web browser with popup and privacy controls; say goodbye to Internet Explorer infections!
- Thunderbird: email program with free anti-spam and privacy controls
- Pidgin: instant messaging all-in-one program for popup-free MSN, Yahoo, AOL and others
&nsbp;[ed: GAIM was renamed Pidgin in April 2007 to settle the issue with AOL's trademark on AIM]
- PDFCreator: creates Adobe PDF files from any program
- Scribus, Inkscape & GIMP: desktop publishing, freehand drawing & powerful image editing
- Audacity & VLC: multi-track audio editing & universal all-in-one media/video/movie/DVD player
- Stellarium & Celestia: planetarium viewer & outer-space mapping, like Google Earth, but for our Solar System
Pre-installed quality free and open source software drastically lowers the cost of new PCs, and helps prevent software piracy. Cast your vote for Linux and other free software. Cast your vote for the Universal Education PC [ed: article removed/merged by dell_admin] utilizing free software.
CHOICE is what consumers want on their new PCs, not annoying surprise circus-ware (the typical smattering of confusing 3rd party popup-infested software found on most new Dell PCs). Quality free and open source software is well behaved, and may be legally pre-installed on PCs, and legally shared with friends and family, sharing is encouraged! Cast your vote for consumer CHOICE and public transparency at Dell.
140599
There should be an option of having no trialware on all computers
Software submitted by jervis961
08/23/07 **REVIEWED**
Here is a news article about trialware and how Dell feels that regular customers want it but small business ones do. Do they not look at the ideas here?
"Not interested in all of the trial software that clutters up new PCs? You're not alone: According to Dell's recent research in both focus groups and broader surveys, small-business users overwhelmingly view trialware as an irritant, not a benefit. That research has led Dell to axe the extras from its new Vostro line of small-business desktop PCs and laptops. Eliminating demo applications is a major step for Dell, which has caught flack for the quantity of trialware on its consumer PCs. (One frustrated customer went so far as to develop a "Decrapifier" utility. The company says that consumers who buy PCs for personal use do express interest in preloaded trial software, but that small-business users have different needs. By eliminating the trialware from Vostro machines, Dell says it has cut the system setup time in half. For now, Dell is the only major PC manufacturer to ship small-business systems without preinstalled trialware as a standard practice. (Some competitors, such as HP, allow customers to choose a no-trialware configuration.)"
Dell offers a broad amount of software choice and minimal software shipped. Read jeremy_f's post on the options we give our customers
24450
Submit hardware specifications to the Linux Driver Project
Accessories (Keyboards, etc.), Linux submitted by upstaked
10/05/07 **REVIEWED**
Back in January kernel developer Greg Kroah-Hartman from Novell started a project offering companies free Linux driver development.
This proved so successful that Novell made it his full-time job and turned to a project with over 200 kernel developers: http://www.linuxdriverproject.org/ .
So Dell, submit specs and convince your hardware providers to do so too. I want to spend my money on great new hardware that runs on Linux.
We constantly work with our hardware partners to develop and maintain open-sourced drivers. Also, we make it clear that through their own developers (or other projects like the Linux Driver Project) they need to deliver on drivers.
9540
Standardize Power Cables for Laptops
Accessories (Keyboards, etc.), Laptops submitted by badblood
08/27/07 **UNDER REVIEW**
Nothing is more annoying than laptop power cables that are not interchangeable from one computer model to another or from one brand of computer to another. Power cables have been standardized on most electrical applicances, including desktop computers for decades.
Make an effort to promote and implement standard power cables for laptops.
Please see dawn_l's comments below.
28110
 track my votes
|
|
