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Wish list for next gen XPS Gaming Portable

Gaming, XPS products submitted by guardianxps 05/02/07

ok so I have an XPS M1710 and love it.

However I noticed other manufacturers have been getting creative with their high end portables.

So here is my wish for whatever will be the next version of the 1710 XPS

1. Add a number pad PLEASE!!!!
2. Allow the customer to choose the type of keyboards on the system: Black, Silver, or Clear.
3. Backlight the keyboard and touchpad.
4. Allow us to choose a skin of a popular game on the system, preferably on the top and around the keyboard. (the WOW M1710 was cool but didnt cover enough of the system)
5. Add a mic to the portable
6. There are plenty of high end AMD processors, I would ask for a really good one that supports X64.
7. Add thumb print technology to the system somewhere like the Lenovo systems. This is great security technology.
8. Change the chassis to the new system, maybe something really cool instead of what you have now.
9. Hopefully there will be DX10 video cards available for the portables?
10. Move away from Silver chassis systems, its very bland. Maybe all black, or midnight blue, or maybe red?
11. Allow surround sound to be used on the portable. I have a Turtle Beach headset with surround sound. I need another device to make it work, how about add the ports which allow connecting to 5.1 speakers or headset.

Well thats all I can think of right now.

Feel free to add anything else which comes to mind. Hopefully this gets a lot of votes. :) 8 Comments »

More OS choices

Dell Web Site, Operating Systems submitted by yop 02/19/07

I would like to see more choices of OS like... No OS, Linux, Windows.
Also Better Linux driver support, but better Linux support in general.

Make the fan on laptops make less noise please.
Also more choices of software like Firefox, OpenOffice, Thunderbird etc,etc.

Don't like to be forced to buy an OS that I'm not going to use, like MS Windows.
Don't see the point of wasting money of stuff that I never going to use, since I always install Linux based system like Debian, Ubuntu and soo. 4 Comments »

OS Reinstall CD's

Service and Support submitted by xhotardx 02/24/07

How about auctually including real install cd's for the original OS. So when you have to reimage I dont have to spend 2 hours uninstalling stuff that I dont want. Why can these not be provided for free? If a consumer is paying for a license there is no reason that you cant front the 4 cents and give them a copy of that software (even microsoft is cool with that). 10 Comments »

Make Google the Default Search Engine

Dell Web Site submitted by josmar52789 05/04/07

Yahoo and Microsoft are considering a merger once again - just how much monopoly do we want on our PCs.

Go with Google and choose freedom from Microsoft's greed... Linux users need to think about this if you're using Yahoo! 21 Comments »

Please install Ubuntu 7.04 on select consumer machines!

Linux, Desktops and Laptops submitted by benjesuit 05/01/07

Yes, please install Ubuntu 7.04 Linux on select consumer desktops and notebooks in the coming weeks.

Oh wait, that's already going to happen.

LOL.

Ubuntu is the best of the bunch. Glad they choose that than the others. 26 Comments »

Allow Us to Delete Our Own Articles

IdeaStorm submitted by josmar52789 05/03/07

To my knowledge, we can't even delete the articles we post on IdeaStorm. What in the world is Dell thinking? Maybe that's why it's so cluttered on this site... 10 Comments »

Create a Separate Linux Area on the Front Page

Linux, Software submitted by rockettech 05/06/07

Create a separate category on the front page for Linux: Home/Home Office, Small/Medium Business, Education, Enterprise, Linux. One of the potential pitfalls I see for Dell offering Linux machines would be the uninformed user selecting a Linux machine. Picture this- It's Tax time, Joe Customer goes to Staples and purchases TurboTax and attempts to install it on his new Linux Dell. Nothing but problems ensue, so who does he blame? Himself?? Heck no. The backlash will be on Dell, Linux, and TurboTax. Emulators are not the answer in all cases.
I think Linux needs to be differentiated some way on the Dell site, to allow easy access to those who want it, and to obscure it from those that may be harmed by it. 9 Comments »

Mark posts as "Duplicate"

IdeaStorm submitted by thorin_2 02/21/07

Many posts are duplicates. A demote button may help but really you need a "Is duplicate" button. If an item get's tagged "duplicate" a certain number of times it get's dropped. Perhaps only after enough tags that include a link to the source or superior post that is *being* duplicated. The fact that there are so many duplicate posts really muddies up the survey pool and makes the vendor's work all that more difficult to compile poll results. 9 Comments »

Universal power adapter (power supply) for all Dell products

Accessories (Keyboards, etc.), Laptop Power submitted by rguptaos-dyndns 02/19/07

How many of us have to buy multiple “AC / DC Adapter or power bricks” for each of electronic devices and laptops? I have power supply adapter for home, office and travel bag… about 2-3 of these for my laptop, cell phone and external hard disk or other devices I use.

I have background in electrical engineering and I know technically it is possible to use the same power supply / adapter unit with some intelligence built in to power up cell phones, hard-disk, laptops, speakers, mp3 players etc. I also understand that the accessories are one of the most profitable business aspects for electronic companies like Sony and Dell.

Dell wants to be the leader and differentiator? Well...

>> How about a smart universal power adaptor for all DELL products that intelligently recognizes the product and supplies the appropriate power.
One power supply and connector for all products!!!

I know technically it is possible – I did design this and did work on the patent application but, did not file because I got focused on some other activities. I am pretty sure there are enough smart engineers at Dell to design this. If you want a head start contact me for details. 9 Comments »

re-embrace the 13.3 screen!

Monitors and Displays, Laptops submitted by jeffme 05/06/07 **IMPLEMENTED**

I've always thought that the 13.3" screen was the ultimate laptop screen - it has a more eye-friendly dot pitch than the 12", isn't as ungainly or heavy as a 14.1" and it accommodates a wider keyboard quite easily.

Sony has it in the SZ series and Apple has it in the MacBook pro, but I'm a Dell guy - can you hook a brother up?
Check out the XPS M1330.




13 Comments »

6 major issues to be fixed by Dell

Dell, Sales Strategies, Service and Support submitted by jervis961 02/17/07

Dell became a top company by providing choice and customer service to a customer that wasn't available at the time but has since fallen behind the pack in these areas. Needing a translator when calling customer support is unnacceptable and other companies are rapidly passing Dell in technology advancements. While this site is a good start, many things need to be changed for Dell to become the market leader again.

1. Customer support needs to be in well spoken English and with employees who are allowed to do more than just read from a script. If they are speaking with a computer savvy customer the rep should be allowed to deviate from the script as long as they don't go outside the relm of normal policy.

2. Better options: Other companies offer high end components in small computers but Dell only supplies intel video processors in its 14" laptop. Dell needs to allow customers to get the size computer they need but with options from low cost through the high end so they can get a computer that is "Purely you".

3. Less forced options: I hate that I am paying for and XPS with internet security when I don't need it because I already have a subsciption that will transfer over or AOL is installed when I know I don't need it. They need to add an option of none of the above to all the added software sections.

4. Better pricing: Why is it over $200 to upgrade from 1 GB of 533 MHZ ram to 2 GB of 677 MHZ RAM? I can go to Crucial.com and get the 2GB 677MHZ kit for under $200. Upgrading with Dell after you own is even worse at over $300 this is crazy.

5. Custom Dell website: Customers want to feel special why not make a MYDELL website that when you log in you get a site designed the way you want it. If you aren't interested in the small business site it gets removed, you don't like to go thru the accessories sections when customizing a system so you don't see that section. Click on customer support and a list of your computer pops up asking which one you need help with and only shows the options for that system.

6. Customer loyalty rewards: I have bought 6 Dell systems over the last few years, why can't I get better customer service or pricing due to my loyalty to the company? 78 Comments »

A single DVD that will install correct drivers on any model of Dell PC

Accessories (Keyboards, etc.), Desktops and Laptops submitted by danwarne 02/18/07

I've just posted an opinion editorial about this at APCMag.com -- http://apcmag.com/node/5359. Seems to me that a largely overlooked feature of Apple Boot Camp is the driver CD that will install drivers onto any model of Intel Mac with no searching/downloading required by the user. This could be a 'Dell crushing feature' unless Dell comes up with something similar. It has to be this easy: one click, and all drivers for that machine are identified and installed. And the CD or DVD image has to be downloadable. 18 Comments »

With Ubuntu installed models, offer a "Linux starter kit" to help transition from Windows.

submitted by benjesuit 05/03/07

As an option for the Ubuntu Linux preinstalled models, offer a starter kit to help former windows users make a somewhat seamless transfer away from windows and onto Linux.

This kit should contain:

1. Codeweaver's CROSSOVER LINUX which allows Ubuntu (as well as other Linux distros) to run popular Windows software.

2. List of currently compatible software that runs with Crossover Linux.

In addition, in all online and print ads, let this option be prominently displayed along with a brief but concise explanation of Crossover Linux's capabilities.

I believe that this will make the Ubuntu Linux models more attractive to the general public and make the transistion to Linux less of a "risk." 10 Comments »

Dell Tablet PC

Laptops submitted by gautam 02/16/07 **IMPLEMENTED**

The XPS and E series notebooks are great, but a move into making 12.1 and 14.1 inch tablet PC convertible notebooks would be fantastic. I can easily see the m1210 and the e1405 being ported to the tablet medium.
Check out what Glenn from the tablet team has to say about the Latitude XT.




194 Comments »

"Trade In" Program

Advertising and Marketing, Environment, Sales Strategies submitted by john_saddington 02/19/07

I'd love to see a "Trade In" Program and/or initiative, where a customer who's been a long time customer could trade in an old system for a new one, or at least, a good sized discount.

I've got an old laptop and seriously need a new one. It's been out of warranty for a long time, but, would love to get a discount for a new one if I could trade it in.

This would also be environmentally healthy! 34 Comments »

Fix the BIOS to enable HIBERNATE & SUSPEND

Linux, Service and Support submitted by cement_head 05/03/07

Three major priorities should be addressed for the adoption of Ubuntu 7.04:

1) The Hibernate and Suspend functions should work with the BINARY (accelerated) graphics drivers from nVIDIA and ATI. nVIDIA has better linux support - consider switching to nVIDIA cards on laptops. HIBERNATE and SUSPEND are essential for laptops and for widescale adoption within the business/corporate world. DELL laptops have been notrorious for poorly written BIOSes that only will hook into Micro$oft windows and M$ ACPI scripts - while this has not been an issue in the past due to the monolith of M$; it is now an issue whose time has come. This BIOS (DSDT tables) issue has to addressed at the level of DELL, not Ubuntu. Consider the FreeBIOS project.

2) Wireless cards should "simply work". Major culprit is Broadcom Cards. They are a pain to install; and usually require an extra step. Consider adopting a different manufacturer that supplies & supports an open source WiFi driver.

3) AMD processors. They are better. They are cheaper. They use less power. The Turion (64 bit) is especially well suited to Linux. AMD & nVIDIA would be a formidable combination. Consider dumping INTEL.

Less important, but annoying:

4) iTUNEs. This is REALLY annoying. Goes to the heart of DRM. But, the pragmatic reality of today's world is that many people already have an iPOD. Maybe you (Michael Dell) has enough pull to get Steve Jobs to get his people to compile/script iTUNES for Ubuntu.

Looking forward to seeing Feisty on DELLs.

- cement_head 7 Comments »

Stop overcharging for upgrades (memory, hdd, etc. )

Accessories (Keyboards, etc.), Sales Strategies, Laptops submitted by uklathemock 02/17/07

Almost everyone I know buys the smallest harddrive and the lowest amount of memory for their Dell notebook, and then upgrades later. Why make your customers turn to other sources to buy memory and hard drives? I think quite a few e-tailers were created and have flourished because everyone (Dell, HP, Apple, etc.) overcharges for upgrades. 17 Comments »

Respect of the EULA terms (refund of OS)

Operating Systems submitted by grosguillaume 02/19/07

On every EULA from Windows OS, it's clearly write that a consumer who disagree with the term of the EULA contract can be refunded, but it's not possible with Dell's computer. 19 Comments »

Notebook Shells Are Plastic - Offer Metal Casings Too

Laptops submitted by googideas 02/17/07

Notebooks get carried everywhere. Shouldn't Dell offer an aluminum or otherwise metal casing/construction as an option?

If I am going to drop two grand on a laptop, which I just did, I sure as heck want it as rugged as possible. I don't care about weight or additional cost. I want it to last.

Plastic is brittle. A dent in the metal is better than a crack in the plastic. It's also easier to recycle.

What do you think? 33 Comments »

Genuine Ubuntu Sticker

Advertising and Marketing, Linux submitted by josmar52789 05/04/07

Show Microsoft that we can be professional too. Plus, Linux could get some more publicity this way... 6 Comments »