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300

Streamline configuration of systems

Dell Web Site, Sales Strategies submitted by sarena Jun 6

I am frustrated by the fact that, depending on how I *get* to the customization process (e.g. through "as advertised," "savings spotlight," or simply various entry points to the configuration process of the SAME computer), I get DIFFERENT configuration options. Depending on how I get to the customization screen I can get different CPU options, RAM options, hard disk options, graphics options...and of course, different PRICES.

I think there should just be ONE customization process for each model. For example, instead of there being FOUR XPS options to customize on their starting page (http://www1.ca.dell.com/content/products/productdetails.aspx/xpsnb_m1330?c=ca...) it would much more straightforward to have the full range of customization options available for each basic system. 1 Comment »

1662

Add E-SATA Ports to notebooks

Accessories (Keyboards, etc.), Laptops submitted by dvt 02/17/07 **PARTIALLY IMPLEMENTED**

E-SATA provides a way to add fast external storage with much better performance than USB or Firewire. Adding an E-SATA port would greatly improve the expandabiliy of Dell's notebook computers.


Please see Vida_K's comment below
33 Comments »

470

Use the Intel network cards instead of Broadcom

Accessories (Keyboards, etc.), Laptops submitted by thefirstm Apr 25

I think that Dell should stop integrating the wired Broadcom 44xx card (or 57xx card for professional PCs). Since as far as I can remember, every Dell laptop has come standard with these, where the Intel counterparts are much better. Every Intel chipset since the ICH2 southbridge has come with an integrated ethernet controller, and since the ICH5 this has been a gigabit controller. Additionally, it seems as if it would be cheaper to use the Intel controller. To utilize it, all you have to do is add a PHY chip instead of a whole ethernet controller. I think Dell needs to get over its Broadcom thing and start offering gigabit controllers in its home and small business laptops by switching to the Intel integrated controller. 7 Comments »

2390

Sticker-free Laptops.. YEAH!!

Laptops submitted by whistleway 05/06/07

No more stickers please. Let the true sexy Dell come out.. 9 Comments »

-30

Green sticker

Environment, Desktops and Laptops submitted by noise_radio 04/19/07

Dell is pushing for the care of the environment, we appreciate that, so why not show everyone that with a green sticker with "world friendly" or "nature friendly", or "green PC" for your PC? In fact, if you get the sticker for $1 or $2 and those could be donated to Greenpeace or to other organizations that help the planet. The other option is to have a space on dell.com to get stickers if you already have the PC. Wallpapers and other media can be available on that section just to let the world know that we need to save our planet. Comment »

86050

No OS Preloaded

Linux, Operating Systems, Sales Strategies submitted by agreer 02/17/07 **PARTIALLY IMPLEMENTED**

I have a XP Pro retail copy, will soon buy retail vista, I also like Linux: Make WINDOWS-FREE, and OS-Free an option for more than just expensive business lines.


Dell has systems available that do not have an OS pre-loaded called N-Series line. You can check them out at www.dell.com/nseries.

459 Comments »

500

Sticker add/remove option when purchasing computer.

New Product Ideas, Operating Systems submitted by twocows 08/11/07

I hear a lot of people these days debating over the stickers. I say we should leave it entirely up to the customer. Create an option where the user can decide if he wants an OS sticker, a processor sticker, both, some other stickers, or just no stickers at all. On the customization page, a check-box system could be used, for instance. 7 Comments »

520

No more stickers

Advertising and Marketing submitted by max 02/24/07

Include the sticker on a sticker sheet, allowing the end-user choice over sticker positioning (or to not have a sticker).

(Don't have stickers on the machine saying "designed for Windows Vista", "Intel Inside", etc.) 19 Comments »

11800

Remove metallic Windows sticker

Accessories (Keyboards, etc.), Laptops submitted by bastos 02/21/07

The unremovable metallic "Vista capable" or "Designed for XP" sticker serves no purpose as soon as the laptop is in use by the end-user. Dell should design its notebooks to be sleek, stylish and simple -- and a permanent stickers is the exact opposite. This is (in part) why Apple sells the most stylish laptops, and why the one you buy is never as nice as the one you see in the promotional-pictures (no stickers!)

Replace the metallic sticker with an easily removable one !!! Dell should be large enough to stand up to Microsoft (who no doubt enforces the metal stickers). 23 Comments »

520

No Promotional Stickers Option

Dell submitted by thebittersea 07/15/07

Stop using any stickers or the option to have no promotional stickers on your new PC during the ordering process.

* System Reference Stickers
* Functional Key Stickers
* CPU Stickers
* Operating System Stickers
* Monitor Reference Stickers
* Energy Star Stickers

Thanks 8 Comments »

12470

Tell us what WiFi chipset a laptop has.

Broadband and Mobility, Dell Web Site, Linux, Laptops submitted by tonyb2006 08/29/07 **UNDER REVIEW**

Tell us the WiFi chipset used in a laptop before we buy it so we know if the WiFi chipset supports a feature we want, or if it supports Linux or another operating system that we intend to use. The WiFi chipset being like "Intel ipw2200" or "Broadcom BCM4306", or "Ralink rt2500".







19 Comments »

340

Add dedicated graphics to all Inspiron laptops

Accessories (Keyboards, etc.), Inspiron products, Laptops submitted by ccpljat Apr 25

I want dedicated graphics to be added as an option on all the Inspiron laptops. I don't have a lot of money and can't afford the XPS systems. At least give the option for 128 MB dedicated on all Inspirons. Comment »

1940

All 64 Bit PC's

Desktops submitted by class2008 05/25/07

Dell should begin producing all 64 bit pc's. WIth rumors of Windows Vista being the last OS available in 32 bit, they should get consumers ready with 64 bit pc's, at reasonable prices. 50 Comments »

21630

Make Linux and no Operating system standard options on all future products

Operating Systems submitted by jervis961 08/17/07 **REVIEWED**

OK Dell you have committed to supplying Linux options in limited form. Since you have laid the groundwork already here is the next step. Every new product you release that needs an Operating system should have Linux and also no Operating System as an option in the configuration along side Windows. Since you have to write drivers and test compatability for Vista when making a new product just make it compatable with Linux at the same time. There will no longer be a need for a seperate sections for Linux or no Operating system since all of the products will have the option. this will help make your site easier to navigate for you customers. You can also create an ACCURATE help me choose section for the OS choices.





Check out what daniel_j has to say on the options we offer.





189 Comments »

7838

Avoid Glare On Screens and Notebook Frames

Accessories (Keyboards, etc.), Sales Strategies, Laptops submitted by bobetsue 02/20/07

Glare and reflection from high glare screens, screen frames, and notebook computers is annoying and distract from function and use.

In stores, this may be a marketing ploy. Consumers may not fully understand the problem of glare. Online sellers like Dell should inform buyers when shopping whether the screen and case are "glare" or "nonglare."

When "nonglare" was introduced to television, shoppers considered it an advantage worthy of extra expense. In the art world, nonglare glass is considered worthy of extra expense.

How did we ever get glossy screens?

Dell should offer customers a choice between "glare" and "nonglare." 242 Comments »

5370

Give XPS Notebooks Gigabit Ethernet

XPS products submitted by croftki Feb 17

I understand that Dell market research says home users in general are not interested in gigabit ethernet for home networks. Those who pay for the premium design in the XPS line, however, are more likely to want gigabit ethernet. I would rather buy something more exciting than a business class notebook, but I want to build on my home technology with each purchase I make. XPS Notebooks unfortunately do not help me do this. It seems my only option is to buy a Latitude. 28 Comments »

26620

Put Ubuntu on the list of operating systems when building a PC!

Linux, Sales Strategies, Desktops and Laptops submitted by samb0057 08/10/07 **UNDER REVIEW**

Ubuntu is hidden in a dark corner of the website. I work in IT support, and I have a client who was having virus problems a little while ago. I fixed the problem by installing Ubuntu on their PC. Very recently they called me asking for advice on a new computer, I told them about your new offer providing Ubuntu pre-installed on PCs and they wanted to purchase, but could not find the section on your site (this person is a very basic user, doesn't know what open-source means, probably didn't even see the open source link). There is no way they would have found your Ubuntu section on their own.

I urge you to offer Ubuntu as a choice of OSes in the system configuration wizard, the only way to really sell Ubuntu is to offer Ubuntu as a primary option, rather than a hidden alternative. I personally am looking to buy a new laptop, and you guys have always been my number 1 PC manufacturer (I don't think I've ever bought a new retail PC except from you guys), but I feel that your Ubuntu offerings are lacking. If you offered Ubuntu on some of the great deals you offer on your home page, I would be willing to pay just as much as I would for a Windows Vista system and I probably would have already ordered.







155 Comments »

24040

Backlit Keyboards

Accessories (Keyboards, etc.), Sales Strategies, Desktops and Laptops submitted by rarmasu 02/21/07 **PARTIALLY IMPLEMENTED**

I find myself many, many times in dark or poorly lit environments having to guess the various keys - would be fantastic to have a backlit keyboard - with backlit individual keys as the best option.

I would actually pay extra for that convenience if the option was available.
This could be done for desktops or notebooks.


Check out Vida_K's comment below on the New Latitude.
301 Comments »

18100

Use magsafe power connectors

Laptops, Laptop Power submitted by badblood 05/20/07 **UNDER REVIEW**

MagSafe power connectors, by Apple, are magnetic power connectors that pull out harmlessly when the cord is tripped upon.



They are very cool and quite sensible.





103 Comments »

440

Please give us BIOS support for SATA AHCI mode on Inspirons!

Service and Support submitted by dell-icious 11/26/07

Inspiron system such as the Inspiron 6400/9400/E1705, etc. does not have the option to use/enable AHCI (Advanced Host Configuration Interface) in BIOS so the SATA drives are not running at maximum performance.
The system board chipset supports it. The transfer mode is set by default to standard compatible mode. Can't take advantage of NCQ capabilities.
Using Inspiron as my system at home and Latitude/Precission at the office.
I can see it supported on latest Inspirons (1720, etc)

Please introduce AHCI support with the next BIOS upgrade on our models as well. 4 Comments »



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