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38480

coreboot (formerly LinuxBIOS) instead of proprietary BIOS

Linux, Desktops and Laptops submitted by yesmathew 02/20/07

coreboot (formerly known as LinuxBIOS) is a Free Software project aimed at replacing the proprietary BIOS (firmware) you can find in most of today's computers.
- Fast boot times 3 sec.
- Runs in 32-Bit protected mode almost from the start
- Can boot Windows too...

External links:
- http://www.coreboot.org/Welcome_to_coreboot
- http://en.wikipedia.org/wiki/Linuxbios<

An Example:
- http://wiki.laptop.org/go/LinuxBIOS 92 Comments »

140499

Pre-Installed OpenOffice | alternative to MS Works & MS Office

Software, Desktops and Laptops submitted by dhart 02/17/07


Provide OpenOffice.org for free pre-installation alongside Microsoft Works and Microsoft Office. OpenOffice.org is more capable than Microsoft Works, and a serious competitor to Microsoft Office, at a fraction of the cost (it's free!)

OpenOffice.org can open, create, edit and save Microsoft Word, Excel and PowerPoint files.

Provide as OPTIONS for pre-installation many other high-quality free software programs such as:
- Firefox: web browser with popup and privacy controls; say goodbye to Internet Explorer infections!
- Thunderbird: email program with free anti-spam and privacy controls
- Pidgin: instant messaging all-in-one program for popup-free MSN, Yahoo, AOL and others
&nsbp;[ed: GAIM was renamed Pidgin in April 2007 to settle the issue with AOL's trademark on AIM]
- PDFCreator: creates Adobe PDF files from any program
- Scribus, Inkscape & GIMP: desktop publishing, freehand drawing & powerful image editing
- Audacity & VLC: multi-track audio editing & universal all-in-one media/video/movie/DVD player
- Stellarium & Celestia: planetarium viewer & outer-space mapping, like Google Earth, but for our Solar System

Pre-installed quality free and open source software drastically lowers the cost of new PCs, and helps prevent software piracy. Cast your vote for Linux and other free software. Cast your vote for the Universal Education PC [ed: article removed/merged by dell_admin] utilizing free software.

CHOICE is what consumers want on their new PCs, not annoying surprise circus-ware (the typical smattering of confusing 3rd party popup-infested software found on most new Dell PCs). Quality free and open source software is well behaved, and may be legally pre-installed on PCs, and legally shared with friends and family, sharing is encouraged! Cast your vote for consumer CHOICE and public transparency at Dell.
574 Comments »

120744

No Extra Software Option

Software submitted by ootleman 02/16/07 **PARTIALLY IMPLEMENTED**

Would love the ability to have a clean Vista install. No AOL software, no earthlink software, no google software - just a clean, original OS.


Check out jeremy_f's update on our current software options.


591 Comments »

117993

Have Firefox pre-installed as default browser

Software submitted by robinjfisher 02/19/07 **REVIEWED**

Does what it says on the tin! Most people only use IE because they aren't aware of other browsers - they think Internet Explorer is the Internet! What would really drive take up of alternative browsers is if Firefox was pre-installed as the default browser so that when people look for the "Internet" in Windows, they are using FF.
Firefox advocates at Dell have initiated discussions and driven action around exploring alternative internet browsers and experiences. As you can tell from our response to the Linux community, open source continues to be a part of our conversations about new products and services.





1193 Comments »

220

Dell website

Dell Web Site submitted by bbr May 30

www.dell.com
Looks different from the european dell site currently.

The dell USA site seems more advanced at the current time. It looks nice, please update the european website. Comment »

240

Give Back

Environment, Sales Strategies submitted by geralddarden May 30

Offer a trade in discount for a previous Dell purchase. Doesn't have to be much, just to show you take care of you previous customers. You can take the old Dell computers, and exchage them with recycling centers like:

http://www.secondrotation.com/

or

http://www.buymytronics.com/

You make money, and customers get a warm fuzzy for helping the environment, and a small discount. 1 Comment »

300

Low cost staff shouldn't mean untrained staff...

Service and Support submitted by cestuila May 31

Of course, when you hire someone who will stay 6 months in the company and pay him/her a basic wage... you don't want to invest in him/her.
But some basic product knowledge is NECESSARY!

Here's a recent situation I read: someone going on the Dell chat and asking what accessories come with the XPS M1330 (thinking about the headphones, remote control, second skin, etc.) and the chat person just answers that that laptop doesn't come with ANY accessory!!!

So maybe that person thought, if I don't tell him the laptop comes with accessories, he might buy them so more sales for the company! (I don't actually think that person thought so much...) But the reality is that this customer had already placed his order and just wanted confirmation.
In the end, he now is about to cancel his order (although I told him that he WILL receive the accessories) because he is unsure he will get them...

So the situation is that DELL may actually lose business because of untrained personnel. 8 Comments »

-120

Vostro 1310's screen is too small

Vostro products submitted by michaly Jun 1

I think that the 1310's screen is little too small. It's a great laptop but I think that you could stretch the screen more towards the endge of the upper cover 5 Comments »

-320

Get rid of the Alienhead for alienware

Advertising and Marketing submitted by knci Jun 1

Replace the alienhead with the dell logo. 10 Comments »

84327

Provide Linux Drivers for all your Hardware

Linux submitted by gergnz 02/19/07 **IN PROGRESS**

I don't care whether the OS is pre-installed or not, I want all the hardware to be totally supported in the Linux kernel without in mucking around. I currently have a Dell M1210 and I wish the modem would work, just in case I need it. The web cam would work, just in case I need it. At least the Intel wireless card is totally supported. Thanks Intel!!
Drivers are available for Linux to make some but not all hardware work. We continue to work with our partners to provide for better hardware support. See more specifics from john_h.




186 Comments »

440

Every printer should duplex! (two sided printing)

Environment, Printers and Ink submitted by one4spl 07/02/07 **PARTIALLY IMPLEMENTED**

As an environmentally aware company that makes long shelf-life products (not food or toys) you should be aware that the biggest environmental impact your products have are the results of their use, not their manufacture.

Towards this end all your printers should duplex as standard, and if taken to the extreme the drivers should be set to duplex by default.



They should also go into a very low power state shortly after going idle.

Cheers,

Luke


We offer this capability in some printer products. We constantly seek improvements printers. Thanks for your great suggestions.
5 Comments »

1490

TrueLife LCD Display Screens Should Have An Optional Anti-Glare Coating (like camera lenses & eye-glasses)!

Gaming, Monitors and Displays submitted by hjwasson 05/09/07

There are many posts regarding the fact that TrueLife displays are far too reflective for brightly backlit conditions. User responses to the complaints suggest getting a business class display with anti-glare filter - but these displays have not kept pace, are too dim, have poor pixel response rates and often have poor color rendition.

My suggestion is a compromise: Have the option to have TrueLife displays with an Anti-Reflective coating applied - just like those found on photographic optics or eye glasses! Such coatings are not as effective as traditional anti-glare matte screens, but significantly reduce reflections without greatly impacting light transmission (which is why they are used in photographic optics - they actually enhance contrast and reduce unwanted light scatter). They would moderately eliminate most reflections, while still allowing TrueLife displays to be bright and punchy.

 http://en.wikipedia.org/wiki/Anti-reflective_coating 
http://www.firstvisionmedia.com/uww/2005_ar/enhance_properties.html
http://www.firstvisionmedia.com/uww/2004_ar/ar_product_showcase.html
I'm sure that Seiko, Hoya, Essilor, iCoat and others would vie for the chance to open up a new market for their coatings, and thus bring more profits to them (and lower costs to us). Some IdeaStorm members might be concerned about scratching the coating - but consider:

1. LCD panels are already prone to scratching, and care must be taken in their cleaning.
2. Modern Anti-Reflective (AR) coatings, with their multiple layers, are far more resistant to scratching than they used to be.
3. AR coatings tend to repel dust, so the need for cleaning would be less frequent.
4. With the use of a microfiber cloth (and mild liquid cleaning formulations when needed), the AR coating and display will remain pristine for many years of service.

If you would like to see modern Anti-Reflective coatings applied to TrueLife displays (as an optional upgrade) please promote this post.
  6 Comments »
   

1170

Matte (NOT TrueLife) Display on XPS m1330

Monitors and Displays, XPS products submitted by mw 06/27/07 **UNDER REVIEW**

The XPS m1330 seems to be the perfect machine, aside from a few imperfections (no Gigabit Ethernet, for example). However, there is one feature that is an absolute dealbreaker for me--the glossy TrueLife screen. I remember the day before the shiny screens, and what a beautiful day that was.

If the XPS m1330 were available with a matte option (along with LED backlighting, of course), I would order one right now. I just don't think I can deal with the TrueLife panel.











21 Comments »

1030

Availability of LED LCD SCREENS in FRANCE and EUROPE

Monitors and Displays, Sales Strategies, XPS products submitted by mdevoucoux May 17

I've alrady posted this idea but it wasn't very explicit :

LED Screens are available in US on the XPS M1530, but they're not in Europe.

Here in Europe we'd like to order a Dell XPS M1530 with an LED screen, given the benefits it provides compared to CCFL screens. Thousands customers expect an LED display is available for this model to order the computer.

DELL: you lose customers beacause LED Screen isn't available on the XPS M1530. I find it unfortunate that in Europe we can not choose the same components as the USA.

I appeal to DELL: Please, make LED screens available in Europe for the XPS M1530, we expect that to order them.

Please DELL users, promote my idea because DELL do as if we, European customers doesn't exist and let Led creens available only in the USA : you, americans and others people, be helpful with us.

Thanks 51 Comments »

7360

No more plastic wrap, please

Environment submitted by falbert May 22

In the last shipment of computers I received I was shocked by the amount of plastic wrap used for items like power cords, USB cables, VGA/DVI cables. Do these items really need to be individually wrapped in a plastic bag. I can just imagine the tons of plastic used by Dell annually...

Something to think about 103 Comments »

26620

Put Ubuntu on the list of operating systems when building a PC!

Linux, Sales Strategies, Desktops and Laptops submitted by samb0057 08/10/07 **UNDER REVIEW**

Ubuntu is hidden in a dark corner of the website. I work in IT support, and I have a client who was having virus problems a little while ago. I fixed the problem by installing Ubuntu on their PC. Very recently they called me asking for advice on a new computer, I told them about your new offer providing Ubuntu pre-installed on PCs and they wanted to purchase, but could not find the section on your site (this person is a very basic user, doesn't know what open-source means, probably didn't even see the open source link). There is no way they would have found your Ubuntu section on their own.

I urge you to offer Ubuntu as a choice of OSes in the system configuration wizard, the only way to really sell Ubuntu is to offer Ubuntu as a primary option, rather than a hidden alternative. I personally am looking to buy a new laptop, and you guys have always been my number 1 PC manufacturer (I don't think I've ever bought a new retail PC except from you guys), but I feel that your Ubuntu offerings are lacking. If you offered Ubuntu on some of the great deals you offer on your home page, I would be willing to pay just as much as I would for a Windows Vista system and I probably would have already ordered.







155 Comments »

10500

switch to LED monitors

Monitors and Displays, Laptop Power submitted by yardsale Jan 16

I dont know why dell hasnt done this yet. switch all monitors on desktops and notebooks to LED. did you know that you can run an LED screen at full brightniess and it uses less power than a LCD monitor at the lowest brighting level?!? its cheaper, its energy efficent, and it needs to be done! promote this, if you demote i wanna know why! 62 Comments »

19540

Stop Overcharging on Notebook RAM

Sales Strategies, Laptops submitted by realskript 08/28/07 **UNDER REVIEW**

Dell really... REALLY need to stop overcharging... and when i say overcharing... i mean atleast double what you would pay to pick up the ram yourself.
On XPS Notebooks... you are charging $500 for 4GB of ram... when you could easily go pick them up at your local computer shop for $250... and pocket the other half of the $500...

It would be nice if dell could save the customers as well as the company itself this hassle.. and start charging NORMAL prices for an upgrade in RAM.

thanks =D

PS..... PROMOTE THIS!!!!











88 Comments »

24350

There should be an option of having no trialware on all computers

Software submitted by jervis961 08/23/07 **REVIEWED**

Here is a news article about trialware and how Dell feels that regular customers want it but small business ones do. Do they not look at the ideas here?

"Not interested in all of the trial software that clutters up new PCs? You're not alone: According to Dell's recent research in both focus groups and broader surveys, small-business users overwhelmingly view trialware as an irritant, not a benefit. That research has led Dell to axe the extras from its new Vostro line of small-business desktop PCs and laptops. Eliminating demo applications is a major step for Dell, which has caught flack for the quantity of trialware on its consumer PCs. (One frustrated customer went so far as to develop a "Decrapifier" utility. The company says that consumers who buy PCs for personal use do express interest in preloaded trial software, but that small-business users have different needs. By eliminating the trialware from Vostro machines, Dell says it has cut the system setup time in half. For now, Dell is the only major PC manufacturer to ship small-business systems without preinstalled trialware as a standard practice. (Some competitors, such as HP, allow customers to choose a no-trialware configuration.)"


Dell offers a broad amount of software choice and minimal software shipped. Read jeremy_f's post on the options we give our customers





149 Comments »

1160

Make memory upgrades EASIER, not more difficult

Sales Strategies, Simplify IT, Laptops submitted by nicopoon 08/19/07

I've always been able to upgrade memory myself on notebooks and laptops, but am concerned to see that Dell has made it so much harder to upgrade memory on new notebooks. You apparently now have to take the notebook apart by removing the keyboard to access memory slots. Why make it so hard for your customers, Mr Dell? All I can see is a lot of unneeded support calls and parts failures as a result of this change.

Besides, I am stunned to see memory prices on the online configurators. 4GB of notebook memory for $400+, while anyone can get the same quality memory under $150 in retail?

Please: either make memory price competitive, and I'll buy the 4GB upfront, or make it easy to upgrade it... before users break their notebook in the process. 9 Comments »



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