Give me a Linux Latitude! (D630, if only one...)
Latitude products, Linux submitted by lordxale
05/25/07
The D620 is a great machine. The D630 is an even greater machine. When dedicated graphics are finally offered on it, I'll be buying one as soon as I can. However, I am also a Linux user. The options for getting rid of Windows on any of the Latitudes are unattractive at best. If I could either buy without Windows or, even better, buy one with Ubuntu 7.04 preloaded, I would be ecstatic.
To me, it makes little difference other than price. I will likely install my own Linux distro anyway (Kubuntu, in fact), but I would love to support Ubuntu any way I can, or just not pay any MS tax. I'll certainly need to dual boot it with Windows for some apps I can't get away from (games only!), but I've got a Vista Business license waiting for it, so I won't need to pay MORE for another one I won't need. Surely there must be many others in the same boat I am! Lucky for you, Dell, I'm a diehard Latitude fan - a D630 will be my 4th; even if it came with WinME I would still buy it. But, I digress...
Give me a Linux Latitude!
860
Why can't we get multi-boot Linux systems?
Linux, Operating Systems, Software submitted by winoffice
06/06/07
Many people would like Linux on their PCs (I don't want it now, but I might consider it if it is multi-booted with Windows), but some must get it multi-booted with Windows, as they may need Windows at home (they may love the new Vista looks, for example), work (they may spend the money for Windows because of requirements at work, for example), etc., or just to run some Windows-only applications.
First: Thus, please have Dell offer multi-boots too.
But do not just offer multi-boots.
Let us get any version of Linux available (let us choose more than one), and any version of Windows available (again, let us choose more than one). Dell should offer the following operating systms in a fashion shown below, but do not force us to get Windows, and do not force us to get Linux either (in other words, people should be able to pick one from each group of operating systems):
Windows XP (choose one): None, Home Edition, Media Center, or Professional
Windows Server 2003 (choose one): None, Web Edition, Standard Edition, Small Business Standard Edition, Small Business Premium Edition, Enterprise Edition, or Datacenter Edition
Windows Vista (choose one): None, Home Basic, Home Premium, Business or Ultimate
Linux (choose one): None, Ubuntu Desktop Edition, Ubuntu Server Editon, or Other Linux (if applicable or available)
By the way, about Windows Server 2003, Dell offers it on compatible servers, and since most Dell PCs meet the requirements, Dell can certainly offer Windows Server 2003 on compatible PCs, for managing web sites on a local network, for example. But I still included the "None" option there if anyone does not need it or does not want it.
Second: Also, once Dell does offer the multi-boot systems, offer all the stickers too -- but make them optional. Of course, keep the processor sticker as one of them. However, add all of the relevant OS stickers as well. For example, if a user selects a choice other than "None" for all four operating systems, then include five stickers: the processor, XP, 2003, Vista, and Linux stickers. If a user selected only Vista and Linux, then include three stickers: the processor, Vista, and Linux. Finally, add a page to the "Build my system" wizard called "Choose your stickers". Only if a user did not select "None" for a particular OS should a user be able to get the sticker for that OS.
The "Choose your stickers" dialog box should look somewhat like this. I assume here that all four operating systems are included. If not, then the dialog box should be changed accordingly.
Do you want the processor sticker? Yes No
Do you want the Windows XP sticker? Yes No
Do you want the Windows Server 2003 sticker? Yes No
Do you want the Windows Vista sticker? Yes No
Do you want the Ubuntu (or other Linux if applicable) sticker? Yes No
And, finally, the stickers should be all be put in the same, and in a reasonable, area, where they always have been (if only, of course, the user said that he/she wants them). Examples: For desktops/servers, this means the bottom-left corner of the front. For notebooks, this means the lower-right corner of the keyboard/touchpad area.
Third: Since a user will almost certainly get both Windows and Linux this way, make three types of keyboards (keep the original Windows keyboards; the other one should be for Ubuntu Linux; the third should be for both):
One should bear only the Windows logo on both start keys (they are between the Ctrl and Alt keys), and should be used on systems on which only Windows is selected.
Another should bear only the Ubuntu logo on both start keys, and should be used on systems on which only Ubuntu is selected.
The last should bear both logos on both start keys, and should be used on systems on which both Windows and Ubuntu are selected.
620
Don't describe Windows as an "Upgrade"
Linux, Operating Systems, Sales Strategies submitted by stevefraser
02/19/07
If Linux is offered as the Operating System (As has been suggested many times on this site), don't describe an offer to purchase Windows as an "Upgrade", for example "Upgrade to Microsoft Windows for only $$$", Some other phrase should be used instead, such as "Add in Microsoft Windows for $$$", as the word Upgrade may give the impression that Windows is superior to Linux, and there are several people who would disagree with that statement.
3700
Linux Printing Solutions
Linux, Printers and Ink, Service and Support submitted by jfelisky
02/21/07
I have a Dell 3100cn laser printer, which was a nice purchase until I dropped Windows XP and moved to OpenSuSE on my home computer.
I've tried a lot of different message boards looking for a way to keep that printer, but I'm so frustrated with Dell's lack of Linux support that I have to consider HP, since the LaserJet family is more broadly supported.
6300
Pre-installed Linux must play commercial DVDs
Education, Linux submitted by jonmca
05/03/07 **PARTIALLY IMPLEMENTED**
You probably know this, but a "show stopper" requirement for most consumers and many educators and business road warriers is having laptops and desktops that can play commmercial DVDs. I have a hunch that preinstalled Linux on Dell machines will be a terrific success if Dell Linux desktops and laptops have this capability. I've been told that http://www.videolan.org/ has one possible approach.
Having Linux playing commercial DVDs may also catapult Dell into the complex Digital Rights Management contoversy so it would be wise to get Dell's legal staff involved ASAP and also have this discussed this at the highest strategic management levels at Dell (if this is not already being done).
Check out the Ideas in Action post from Daniel Judd. And you can also check out this follow-up post from John Hull who leads our engineering efforts behind Linux on consumer systems.
4790
Provide OPEN Linux drivers for all DELL products!
Linux submitted by lucianotolfo
05/27/07 **REVIEWED**
I think it's important for DELL to provide OPEN and FREE Linux drivers for all their products (notboocks, desktops, printers, etc.) to mark the way for other manufacturers, to develop linux drivers too (or they can work together with the linux community to do that)
Also the Linux users can get an easy way to configure their DELL products on Linux. Because linux users also take into account which hardware will be compatible on their Linux systems
We have open Linux drivers on our server products today and are driving our desktop and notebook vendors to do the same.
2020
http://www.dell.com/open shouldn't steer people towards Windows
Dell Web Site, Linux submitted by limulus
08/02/07
If I want to look at the open source offerings on Dell's site, there's a nice short URL that redirects to the appropriate page: http://www.dell.com/open
However, some of the wording on the page sounds like it was written to DISCOURAGE people from buying those systems and steer them towards Windows; an excerpt:
---
Not sure Open Source is for You?
The main thing to note is that when you choose open source you don’t get a Windows® operating system. If you’re here by mistake and you are looking for a Dell PC with Windows, please use the following link.
Shop Dell PCs with Windows
---
To make the page better:
* remove the "Not sure Open Source is for You?" and "Already an Open Source fan?" sections or change them to something like this:
---
New to Open Source?
A very important thing for people familiar with Microsoft Windows® but new to open source to note before buying is that it is an alternative to Windows®, not a cheap version of Windows®. Programs specifically designed to run on Windows® will NOT run by default on Dell's open source systems. If you want to run programs such as "Microsoft Office® 2007", "Adobe Photoshop® CS3", "iTunes® 7.3" and "The Sims® 2" you're in the wrong place! (Dell's Windows® systems may be found here.)
If you already knew that or are ok with it, please continue shopping below...
---
* if its to be kept, move the "You asked, we listened." part down into the Ubuntu description, but get rid of the "advanced users and tech enthusiasts" mention; installing an OS (regardless of the OS) is usually the most difficult step (and one not done by 'average users') but Dell has done all the hard work (most notably by selecting compatible hardware) and after that Ubuntu is really not that hard to use :)
* in the "What Is Open Source?" section, the following sentence needs work: "A downside is that some open source software requires intermediate or advanced knowledge to use, and in the case of operating systems, may not be compatible with the same software applications and hardware as Windows operating systems."
What is the reference for "advanced knowledge to use"? Are we talking about the command line? Ubuntu can be used without ever seeing it. Perhaps consider striking that. The real meat of the issue, of course, is that Windows embraces proprietary things and its an uphill battle to try to support them in an open OS. Perhaps use the following:
"A downside is that consumer software applications and hardware choices which are compatible with the proprietary Windows operating system may not work in an open source environment or may require significant tweaking to make them work."
(for software, the tweaking is a reference to Wine... for the hardware, we can hope for support in future Ubuntu versions ;)
2310
Dell's Website must work with Firefox running on Linux
Dell Web Site, Linux submitted by qgonjon
07/16/07 **UNDER REVIEW**
It's discouraging to have a Tier 1 vendor (Dell) selling Linux products and yet not really tailoring to Linux. Don't get me wrong Dell, I am not trying to take away all the good you have done. Offering Linux is a step in the right direction and I would like to see more steps taken in a monthly or quarterly basis. But, it seems that the basis for your current Linux promotion is for the Open Source enthusiast like me. I use Linux at home and at work as my main operating system. I use Firefox as my browser and I'm trying to order a Dell Inspiron 1420N. However, it seems that the embedded flash script that shows the different colors choices for the Inspiron is not working under Linux. It also shows that I can't see the different images thereafter. It works with Windows running Firefox as my vmware machine verified. But that is not the type of user that will most likely purchase a Linux laptop.
My request is simple. Can someone fix and verify that this page works well with Linux browser technology? So, that users can enjoy purchasing your Linux products and demonstrate that Dell really cares about their customer's operating system preference.
Dell I wish you the best in this venture as your success in this territory will help the Linux Desktop become a reality to the open source community.
9800
Distribute Ubuntu Cds
Advertising and Marketing, Linux, Operating Systems submitted by badblood
09/18/07
Believe it or not I need a copy of Ubuntu that I can buy or pick up free in a computer shop.
Why?
Because my internet connection is bad and I just simply can't download Ubuntu and all the driver updates and what not. And I am not alone. About the fastest internet connection you can get in Africa is ADSL running at 4megps, through an unreliable phone line that times out every two seconds. I think Australia isn't much better. What's more there are limits on how much you can download before your account gets suspended or you need to pay more.
Ubuntu needs distribution support, as do all open source offerings. Don't assume we all have lightening fast connections.
Dell distribute Ubuntu CDs.
And anyone reading this who owns a computer shop, you should distribute Linux CDs too!!
Thanks - I really hate my internet connection, truly!
1130
Donations for Ubuntu development
Linux submitted by dave-2
11/27/07
If Dell ever implements the idea (and this, and this, and this, etc) allowing users to select Ubuntu from a list of OS options instead of going to another section of the website to order a special "N" series model, the Ubuntu option should cost less than the Windows options.
In addition to the OS configuration buttons, offer two buttons that allow the user to contribute that savings back toward Ubuntu development:
o Donate $0 to Ubuntu (default)
o Donate $25 to Ubuntu (split the savings)
o Donate $50 to Ubuntu (donate the full amount saved)
The amount of the full donation should reflect the cost of the least expensive version of Windows (e.g. Genuine Windows(r) Vista Home Premium) .
440
Stripped down, fast Linux Box
Accessories (Keyboards, etc.), Desktops, Linux submitted by pawprintz
02/17/07 **REVIEWED**
How about a fast, Internet ready Linux desktop. Small form factor, pretty monitor, mouse & keyboard, the O.S., OpenOffice & Firefox. Cheap'n'fast
Dell sees the value of this idea, and is keeping the sugestions for a Linux small form factor on the radar. john_h will let the community know of any new information as it comes.
67940
Why Can't Dell Put Linux On Their Really Serious Notebooks?
Linux, Service and Support, Laptops submitted by kenjennings
08/09/07
These guys can do it...
http://www.emperorlinux.com/mfgr/dell/rhino/
Dell Latitude D830 or Precision M90
# up to 17" WUXGA w/ X @ 1920x1200
# Full Linux support: 1667 - 2333 MHz Core 2 Duo
# Full Linux support: 512 - 4 G RAM, expands to 4 G
# Full Linux support: 60 - 160 GB Hard Drive
# Full Linux support: DVDROM Drive, or CDRW/DVD Drive, or DVD+/-RW Drive
# Specification: 6.3 - 8.6 pounds
# Full Linux support: 10/100/1000 Mbps ethernet
# Full Linux support: 802.11a/b/g (54Mbps) WiFi
# Specification: Linux Pre-Configured (dual boot available)
# Specification: EmperorLinux user's manual
# Specification: Three year warranty & One year tech support
They've got everything working on Linux. Maybe Dell should partner with these guys to get a better selection of Linux-able Dell notebooks.
3180
Don't make it difficult for people to find Ubuntu machines
Dell Web Site, Linux submitted by xivulon
08/09/07
Ubuntu is now shipped to Europe, but it is hidden away and not that obvious to find. If you did not follow the news, you would probably have missed it completely. What link do people usually follow when buying a laptop at dell.co.uk? They follow the most preminent links:
Notebooks > Home > Home Essential Notebooks
This is where they usually end up to: http://www1.euro.dell.com/content/products/features.aspx/notebooks_good?c=uk&...
The inspiron 6400 does come with Ubuntu, but do you see a "Select with ubuntu" button anywhere? I don't think so. If you want a Ubuntu machine you have to get there via a completely different route, by selecting the OS first (on the less visible left column) and then the machine... You can do that for XP too, but with XP you can also select the machine first and then the OS. Why is it not the same with Ubuntu? Moreover, if you click on the laptop image, it will automatically select Vista (thus giving it far more preminence).
So, I am glad Dell started shipping Ubuntu, but to me it looks like they only want to make informed geeks happy, while hiding the option to average joe. If Dell was really serious they should have Ubuntu listed in the customization section of each and every supported machine.
Customize your Operating System:
* Ubuntu Linux [subtract £30]
* Genuine Windows XP [Included in price]
* Genuine Windows Vista™ Home Basic - English [Included in Price]
* Genuine Windows Vista™ Home Premium - English [add £23.50]
* Genuine Windows Vista™ Ultimate (32Bit) - English [add £117.50]
There is already a conflict-resolution message, so you could easily signal incompatible OS/hardware choices. The above is what I call "choice", anything else is muddling the water.
3240
Linux or BSD alternative to "Windows Home Server"
Operating Systems submitted by homer
02/21/07
Dell already offers Business server products, but I think the time has come to accept that many home consumers also use servers (albeit of a smaller and cheaper variety). Microsoft certainly seem to agree with that conclusion, which is why they are developing their Home Server product.
Linux and BSDs are the De Facto server operating systems, and a typical Linux server setup can offer an order of magnitude more services than what is being proposed in Windows Home Server ... but without the cost, and with all the traditional benefits that Linux brings, like better security, stability, efficiency, and control.
I propose that Dell offer SFF (small form factor) Linux and/or BSD servers for non-business customers, and also standard form factor servers for those who want them, but with an emphasis on low-power consumption, so-called "quiet computing", and general headless use (no KVM).
An example of a very easy to set up server product, is
http://www.freenas.org/< featured in a review on
http://www.youtube.com/watch?v=_rlC61qipiM< the emphasis of FreeNAS is obviously file storage, but I'd prefer to see a home server more oriented to all-in-one service provision.
As an example, one of my home servers offers the following services to all the workstations on my network:
bind DNS
DHCP
OpenSSH
Denyhosts (SSH hack protection + auto-reporting)
Dovecot IMAP
Postfix MTA
SpamAssassin (with Spamhaus + SpamCop RBLs)
Leafnode NNTP
Yam (Yum server)
RSS (local feed from Yam)
Apache
Squid
Privoxy
AWStats
IPTables (FireStarter)
PXE network boot (FC6 busybox + install script)
NFS
CIFS (Samba)
CUPS print server
Rsync (backup for all connected workstations)
Mondo (bare metal self-backup, i.e. disaster recovery)
BitTorrent Server + Tracker (Hosting FC5 and others)
GiFT P2P server + index node (hosting custom RPMs)
VNC server (Fluxbox)
MythTV server node (1 of 4)
Cinelerra render node (1 of 8)
The Yam server is particularly useful, since it facilitates updating the software (a la automatic updates) across the whole network. I.e. download once, deploy many times, thus saving a lot of bandwidth.
Now I wouldn't expect a Dell Linux Home Server to go as far as I have with the above services, but it's just a flavour of what's possible.
I should also add, that the server in question is a mere 533Mhz machine, with just 512MB of memory, yet it works transparently with no visible speed issues, or issues of any kind whatsoever, so that'll give you some idea of how efficient Linux is as a server OS, and how reliable.
Please vote for this idea. A pre-built, pre-installed, Linux home server is definitely the way forward, in this rapidly emerging market space.
1130
Dell Branded Linux Box
Linux submitted by jaydanie
12/16/07
When my 530 with Ubuntu pre-installed arrived, I was shocked by the quality of the hardware. Very quiet and nice to look at....
However, I was not please with the installation which has no Dell customization at all. Not even a Dell desktop background.
Although I am pleased with my system, the price was a little steep considering I did not order a monitor and the installation is basically just like if I ordered a barebones system and installed it myself. May I say again, no customization from dell on my box, no dell maintained update repository, and not even a dell icon on the entire system!
With the money you guys are making you would think that Dell could afford to give a couple of poor open source programmers a job and create a nice default dell desktop and fix some font issues.
Speaking of font issues, I believe the only problem is with not having a tool to adjust the cleartype aka anti-aliasing fonts. Take Vista for instance, with "ClearType" turned off even Windows fonts look like crap.
Just saying, it would have took very little effort to make this a great system instead of just another good box.
200
Offer Ubuntu on the XPS M1330 laptop
Linux, XPS products, Laptops submitted by technikal
06/26/07 **PARTIALLY IMPLEMENTED**
Offer the coolest OS on your coolest laptop. I'd be great to buy such a cool laptop knowing ubuntu would work flawlessly on it. Maybe even add Beryl into the default install so that the graphics on the screen were as nice to look at as the laptop itself. I'd even take a dual-boot with Vista - just something to assure me that on the system is Linux ready.
Check out the Idea in Action update.
1710
Same discounts available on Ubuntu and Windows
Linux, Operating Systems, Sales Strategies submitted by jonsmirl
06/12/07 **PARTIALLY IMPLEMENTED**
I'm ordering a Vista XPS 410 right now. I wanted a Ubuntu one but I'm going to throw away yet another copy of Windows. The Vista XPS 410 has $200 off today and free ship for a total of $869. The identical Ubuntu machine is $1019 plus $29.99 shipping. So today Ubuntu costs $170 more than Windows instead of $50 less. Why can't I have the same discounts on the Ubuntu machine?
15980
Ad Campaign: What can you do with Ubuntu?
Advertising and Marketing, Linux submitted by limulus
09/04/07
There are currently ideas under review, such as "make ubuntu shine" which relate to advertising Dell's Ubuntu systems. If Dell decides to do some ads, here's an idea for an ad campaign:
"What can you do with Ubuntu?"
Find one or more people who have bought a Dell Ubuntu system and have them show off what they can do with their systems; string the clips those together into a commercial. Some themes that should become obvious:
* easy software installation and updates
* command line not necessary (Ubuntu is very much a GUI OS)
* compiling software not necessary
* full range of applications
* 3rd party proprietary apps, like Flash and Google Earth
* all the little games you could ever want (e.g. Sudoku)
* 'it just works'
* "wobbly windows" and other spiffy cool effects for fun :)
[see also my other ad campaign ideas: Families Switching to Ubuntu and Meet Mark Shuttleworth ]
1740
 track my votes
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