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140

Why has the N-Series lost its high end

Desktops, Sales Strategies submitted by tekhawk 10/17/07

Id just like to know as am sure many other would like to know, why has the N-Series "ubuntu series" lost it's higher end desktop and laptop.....

Sorry I know this is not a idea but it is a question many must want to know.

So the question is why did dell drop 2 units from the N-Series?

What was the reasoning behind this? 17 Comments »

11750

Ubuntu on all models where it works

Linux, Operating Systems, Small Business submitted by jonsmirl 08/01/07 **IN PROGRESS**

I'm still throwing away copies of Windows. Recently I have ordered some Dimension 9200s from Small Business. All of these machines are running Ubuntu today without problem. They're being used to replace some PE400SCs that are starting to die. A 2GB quad core for $649 was too good a deal to pass up. It makes a great small server.

Please offer Ubuntu as a choice on all configurations where it works. I would have still paid $649 for the box and you could have kept the money you're sending to Microsoft.
We continue to explore different Linux opportunities on our systems. Check out daniel_j's comment below.




40 Comments »

590

Dell: Note the positive PR your Ubuntu stuff gets you - front page NY Times Online article on Ubuntu/Dell

Linux submitted by jmxz 10/04/07

This Dell/Ubuntu article made the NYTimes Online front page.

The New York Times
The Next Leap for Linux
Published: October 4, 2007

Dell is testing the waters with a Linux-equipped notebook computer, in a challenge to Microsoft and Apple.
...
Until recently, major PC makers shied away from Linux. Now the industry is watching as Dell is selling two Linux-equipped desktop models ...and a ...notebook PC. (Hewlett-Packard offers Linux systems to businesses, and Lenovo, the Chinese company that bought I.B.M.’s PC division, sells Linux machines in China and says it will soon offer Linux-based computers in the United States.)
...
Now if only Dell would offer it on some more desirable systems (looking for a quad-core desktop now); and price it competitively internationally (where they still charge a few hundred dollar premium), this Linux effort might have a chance of working.

The Idea is that Dell should take note of the positive PR and continue the PR efforts around it. Ubuntu+Dell is a newsworthy topic of interest to the mainstream media today.

5 Comments »

690

Increase production of ubuntu computers

Linux, Operating Systems, Sales Strategies submitted by howlingmadhowie 09/26/07

So i was on the german dell site just now and had a go at configuring a dell notebook with ubuntu. as we know, they are difficult to find and hidden away behind vast tracts on "buy windows instead!" and "linux will eat your cat!" notices.

anyway, when i did get to configure it, i read on the right hand side this:

Auf Grund einer noch nie dagewesenen Nachfrage bedauern wir Ihnen mitteilen zu müssen, dass Ihre Bestellung für dieses System eine Lieferzeit von ca. 4 Wochen in Anspruch nehmen kann. Wir entschuldigen uns für die Unanehmlichkeiten.

or, in english:

due to unprecedented demand, we are sorry to inform you that delivery for this system can take up to 4 weeks. we apologise for any inconvenience this may cause.

okay, dell computers, what are you waiting for? crank up production! 4 Comments »

3180

Why Can't Dell Put Linux On Their Really Serious Notebooks?

Linux, Service and Support, Laptops submitted by kenjennings 08/09/07

These guys can do it...

http://www.emperorlinux.com/mfgr/dell/rhino/


Dell Latitude D830 or Precision M90

# up to 17" WUXGA w/ X @ 1920x1200
# Full Linux support: 1667 - 2333 MHz Core 2 Duo
# Full Linux support: 512 - 4 G RAM, expands to 4 G
# Full Linux support: 60 - 160 GB Hard Drive
# Full Linux support: DVDROM Drive, or CDRW/DVD Drive, or DVD+/-RW Drive
# Specification: 6.3 - 8.6 pounds
# Full Linux support: 10/100/1000 Mbps ethernet
# Full Linux support: 802.11a/b/g (54Mbps) WiFi
# Specification: Linux Pre-Configured (dual boot available)
# Specification: EmperorLinux user's manual
# Specification: Three year warranty & One year tech support

They've got everything working on Linux. Maybe Dell should partner with these guys to get a better selection of Linux-able Dell notebooks.
25 Comments »

1130

Distribute Ubuntu Cds

Advertising and Marketing, Linux, Operating Systems submitted by badblood 09/18/07

Believe it or not I need a copy of Ubuntu that I can buy or pick up free in a computer shop.

Why?

Because my internet connection is bad and I just simply can't download Ubuntu and all the driver updates and what not. And I am not alone. About the fastest internet connection you can get in Africa is ADSL running at 4megps, through an unreliable phone line that times out every two seconds. I think Australia isn't much better. What's more there are limits on how much you can download before your account gets suspended or you need to pay more.

Ubuntu needs distribution support, as do all open source offerings. Don't assume we all have lightening fast connections.

Dell distribute Ubuntu CDs.

And anyone reading this who owns a computer shop, you should distribute Linux CDs too!!

Thanks - I really hate my internet connection, truly! 16 Comments »

3240

Don't make it difficult for people to find Ubuntu machines

Dell Web Site, Linux submitted by xivulon 08/09/07

Ubuntu is now shipped to Europe, but it is hidden away and not that obvious to find. If you did not follow the news, you would probably have missed it completely. What link do people usually follow when buying a laptop at dell.co.uk? They follow the most preminent links:

Notebooks > Home > Home Essential Notebooks

This is where they usually end up to: http://www1.euro.dell.com/content/products/features.aspx/notebooks_good?c=uk&...

The inspiron 6400 does come with Ubuntu, but do you see a "Select with ubuntu" button anywhere? I don't think so. If you want a Ubuntu machine you have to get there via a completely different route, by selecting the OS first (on the less visible left column) and then the machine... You can do that for XP too, but with XP you can also select the machine first and then the OS. Why is it not the same with Ubuntu? Moreover, if you click on the laptop image, it will automatically select Vista (thus giving it far more preminence).

So, I am glad Dell started shipping Ubuntu, but to me it looks like they only want to make informed geeks happy, while hiding the option to average joe. If Dell was really serious they should have Ubuntu listed in the customization section of each and every supported machine.

Customize your Operating System:

* Ubuntu Linux [subtract £30]
* Genuine Windows XP [Included in price]
* Genuine Windows Vista™ Home Basic - English [Included in Price]
* Genuine Windows Vista™ Home Premium - English [add £23.50]
* Genuine Windows Vista™ Ultimate (32Bit) - English [add £117.50]

There is already a conflict-resolution message, so you could easily signal incompatible OS/hardware choices. The above is what I call "choice", anything else is muddling the water. 6 Comments »

11420

Make the dell ubuntu models available through the main webpage

Dell Web Site, Linux, Sales Strategies submitted by rajeevbhatta 06/19/07 **UNDER REVIEW**

Instead of having the model listings on a different webpage ( www.dell.com/open) have these models available from the product search you have on the main page or a link available through the main page (www.dell.com)

When I go to dell.com and I search for the product model numbers I never can find them I have to go to the other page and then I see it. The only thing I saw on the main page is a small flash ad which then takes you to the page.

Why cant you place these models with the other models on your page.........





30 Comments »

11190

Make XP/Linux drivers available for all model even if only Vista is pre-installed

Accessories (Keyboards, etc.), Linux, Operating Systems submitted by vineets001 09/24/07 **REVIEWED**

There are good hardware models coming out. And only Vista is pre-install option. If people want to wipe off Vista and install XP or Linux, let them do that. Make a commitment to have the drivers available.


We're working on having drivers for the hardware we ship more widely available. Click here to learn more from john_h.





29 Comments »

5750

The most requested feature...

Linux, Operating Systems, Sales Strategies submitted by xivulon 09/26/07 **UNDER REVIEW**

There are several proposals that basically ask the same thing: SHOW UBUNTU IN THE LIST OF OPERATING SYSTEM ON ALL MACHINES [subtract $50]. And why not, add XP to the list as well. There are also many more proposals that would be made redundant IF the above was implemented. If you add them all together that is probably the most requested feature at the moment. Yes I think many of the ideas below can be merged.

http://www.ideastorm.com/article/show/73206/Make_Linux_and_no_Operating_syste...
http://www.ideastorm.com/article/show/72962/Put_Ubuntu_on_the_list_of_operati...
http://www.ideastorm.com/article/show/72880/Dont_make_it_difficult_for_people...
http://www.ideastorm.com/article/show/68182/Add_all_the_OSs_you_sell_to_the_H...
http://www.ideastorm.com/article/show/68515/Ubuntu_on_all_dells

Proposals that would be made redundant:

http://www.ideastorm.com/article/show/68294/Same_discounts_available_on_Ubunt...
http://www.ideastorm.com/article/show/72902/Why_Cant_Dell_Put_Linux_On_Their_...
http://www.ideastorm.com/article/show/73961/Make_Ubuntu_laptops_cheaper_than_...
http://www.ideastorm.com/article/show/68567/Make_the_dell_ubuntu_models_avail...
http://www.ideastorm.com/article/show/72525/Ubuntu_on_all_models_where_it_works
http://www.ideastorm.com/article/show/67851/Ubuntu_on_121_or_133_inch_laptops
http://www.ideastorm.com/article/show/72748/Better_selection_of_Linux_notebooks
http://www.ideastorm.com/article/show/67631/Make_an_efford_to_includ_UBUNTU_i...
http://www.ideastorm.com/article/show/73954/bDell_Just_Give_Choice_a_Chanceb_...
http://www.ideastorm.com/article/show/67867/Shop_Dell_PCs_with_Linux_Require_...
http://www.dellideastorm.com/article/show/67692

...and many more...

Of course not all hardware choices will go down well with Ubuntu, but you have a conflict resolution system in place to notify users that make incompatible choices, and that could easily be extended to address conflicts between hardware and operating system. The only reason not to have Ubuntu is when there are fundamental incompatibilities that cannot be addressed by swapping wireless card or video card (suspend/hibernation...). In this case show "No operating system" (no point in having "No operating system" when a free operating system is available).

So, don't hide Ubuntu in some dark corner of your website only known to geeks, give customers a REAL choice...





28 Comments »

660

Removing an option in the Ubuntu order process.

Dell Web Site, Linux submitted by devlin 10/14/07

I was on the configuration page for the Dell Inspiron Desktop 530 N (the Ubuntu desktop) when I noticed two things that while one was just annoying the other was just plain stupid.

1. The just plain annoying one was the banner at the top of the page where I'm configuring a LINUX system saying "Dell recommends Windows Vista® Home Premium."

2. The stupid one..... Okay now Dell took the Wine (Windows compatibility app) out of the Ubuntu they are pre-installing. The stupid thing is in the configuration area for the UBUNTU LINUX desktop they are offering to sell you Quicken Home & Business a *Windows* ONLY application!

Either leave the Wine app in or keep the Windows software out of the things you are trying to sell us when we are configuring NON-Windows systems. 4 Comments »

12540

Tell us what WiFi chipset a laptop has.

Broadband and Mobility, Dell Web Site, Linux, Laptops submitted by tonyb2006 08/29/07 **UNDER REVIEW**

Tell us the WiFi chipset used in a laptop before we buy it so we know if the WiFi chipset supports a feature we want, or if it supports Linux or another operating system that we intend to use. The WiFi chipset being like "Intel ipw2200" or "Broadcom BCM4306", or "Ralink rt2500".







19 Comments »

5620

Dell: Support Open BIOSes for Linux

Dell, Linux submitted by phubert 10/10/07 **REVIEWED**

An Open BIOS for Linux would free it from the DOS legacy code and speed boot times.

The current BIOS is a legacy throwback... it's time to replace it!






Our current priority is to expand Linux availability by bringing more platforms and languages to market. Read what daniel_j has to say.





26 Comments »

6420

Put Ubuntu on a laptop with better specs

Inspiron products, Linux submitted by piratehead 10/16/07 **PARTIALLY IMPLEMENTED**

Offer an Ubuntu laptop (Inspirion or otherwise) with available discreet graphics, discreet audio, 8GB or more of RAM, a quad-core processor, bluetooth, next-gen WiFi, and integrated webcam.

I don't know how many of those are possible at this point, but each one is a step forward for people who are waiting on certain specs to bite on a Dell laptop.

Now that you offer laptops with Ubuntu on them, I really don't want to go to another company just to get the computer specs I want. I wish to vote for Dell with my dollars, paying for a laptop that has actually been tested and certified by the manufacturer to run Ubuntu. Please give me the opportunity!


Check out the Idea in Action to find out more about our Ubuntu offerings.
96 Comments »

240

Stop Whining Your Linux Distro Wasn't Chosen

Linux submitted by rockettech 05/25/07

Seriously, folks, if you appreciate Linux factory installed on Dells, support them. If you can't wipe Ubuntu and install your favorite distro instead, maybe you should go back to your Fisher-Price interface. How about SUPPORTING Dell for supporting Linux. No matter which distro Dell chose, there would be a bunch of whiners complaining their favorite distro/kernel/point release/compiled version/desktop environment/color scheme/text editor was not used. Show Dell there is UNIFIED support in the Linux community and make yourselves a community Dell strives to serve. Support Dell first, then explore the possibility of offering distro choices once Linux's appeal has been proven. All that is proven now is the Linux is a fractured ungrateful community that can't be pleased. 2 Comments »

320

Stop Selling Vista with MCafecrap

Operating Systems, Software submitted by dilborg 05/25/07

Holly geez, how many time do I have to disable McAfee Redirector service to get things going!?!

I can't believe you are still selling systems with the two combined!!!

Either get McAfee to fix the goddam problem or stop selling it . . .

I'd prefer you stop selling until McAfecrap fixes the problem since you sucked me into buying a three year license . . . Comment »

420

Where is Ubuntu offer on you home page?

Dell Web Site submitted by macmoh 05/26/07

Hey where is Ubuntu offer on your home Page, I dig it about 5 min at www.dell.com then at last I found it, why it is buried so inside, please take it to above ground from underground.

Thx. 3 Comments »

1000

Get the facts about Ubuntu

Linux submitted by gustavoang 05/26/07

Dear Dell:

Thank you so much for offering GNU/Linux preloaded, but please, provide your clients with accurate information about this operating system:

1.- You said: "For advanced users and tech enthusiasts, we’re happy to offer a new open-source operating system"
Grab an everyday computer user and ask him to use Ubuntu. Then ask him how difficult it was for him to use it. Even monkeys can use Ubuntu!

How do you know that those who asked you to offer GNU/Linux preloaded are advanced users and tech enthusiasts? Please, show me your research.

2.- You said: "A downside is that some open source software requires intermediate or advanced knowledge to use".

Just like proprietary software!

- Do you think Windows bluescreens are easily dealt by an everyday computer user?
- Among Windows users it's quite normal to reinstall Windows once a year (at least)... Is it easy for them?
- Do Windows users get rid of adware, spyware and viruses easily?
- Is it easy for them to setup and use firewalls (a must-have in Windows)?

3.- You said: "may not be compatible with the same software applications and hardware as Windows operating systems'

You should add: "However, a huge amount of hardware works out-of-the-box on GNU/Linux, unlike Windows. Also, installing software on GNU/Linux is far easier than Windows".

If you're going to keep that message against GNU/Linux, please add this one about Windows: "Windows may not be compatible with the same software applications as GNU/Linux distributions and some hardware will not work out of the box on Windows, unlike GNU/Linux. Also, you don't have to worry about badware if you use GNU/Linux and you would enjoy freedom in computing, unlike Windows".

Why do you only talk about GNU/Linux drawbacks? Is Windows perfect in your opinion?

By the way, why is it so hard to find a GNU/Linux preloaded computer on your website?

Thank you so much for your attention.

Best regards,

Gustavo Narea.
Madrid, Spain.

GNU/Linux rocks! http://www.getgnulinux.org/ 5 Comments »

240

Build laptop less than 1.2kg for Asian market

New Product Ideas submitted by yong54321 05/26/07

Dell has to learn from fujitsu P1060 and 7230, both selling like hot cakes in Japan, Singapore and China. Small laptop is very attractive to Asian as most of them carry them to work by taking bus or train. Anything more than 1.5kg is consider heavy for traveling sales person. 13 Comments »

2400

TheOpenCD.org should be an option for any Dell OS, regardless if Windows or Ubuntu

Linux, Operating Systems, Software submitted by jorge 05/26/07



Dell should offer the TheOpenCD.org CD as an option for customers to select when configuring their purchase. Again, irrelevant of Windows or Ubuntu. TheOpenCD offers the following Software Suites for Free and without the usual Bloatware that irritates customers:

Design - Blender, GNU Image Manipulation Program, Inkscape, NVU, Scribus, Tux Paint.

Games - Battle for Wesnoth, Enigma, Neverball, Sokoban YASC.

Internet - Azureus, FileZilla, Firefox, Gaim, HTTrack, RSSOwl, Thunderbird, TightVNC, WinSCP.

Multimedia - Audacity, Celestia, Really Slick Screensavers, Stellarium.

Productivity - MoinMoin, OpenOffice.org, PDFCreator, Notepad2.

Utilities - 7-zip, Abakt, Clamwin, GTK+, HealthMonitor, Workrave.



Due to an unpredictable change I alter my idea to !

TheOpenDisc.com CD should be given out if TheOpenCD.org is not complete enough for you! Its pretty much the same thing, opensource software for the price of Free yet many more apps! So a win win for all! Yeay!

TheOpenDisc

34 Comments »



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