sterling3763

Fix CPU Whine On Intel Systems

Accessories (Keyboards, etc.), Laptops submitted by codemonkeyx 08/08/07

This issue has been ignored by Dell, and other manufactures for far too long. I was hoping the issue had been addressed with the new M1330 laptop I just bought, but it has not.

When the CPU enters low power mode it makes a whining sound all the time. It's quite bad, and has been reported all over the web by thousands of users.

Dell needs to sit down with Intel, and figure out what is going on and stop ignoring the problem. 80 Comments »

Add all the OS's you sell to the "Help Me Choose: Operating System" page

Dell Web Site, Linux, Operating Systems submitted by jmxz 06/08/07

These pages: titled "Help Me Choose: Operating System" (a Dell help me choose page,another one)
only list some of the operating systems Dell sells.

I assume you also recommend Ubuntu for some home users (those who want better security and performance, I imagine) and FreeDOS for business (since that's what you sell on your Latitudes - even though I can't imagine why you prefer FreeDOS there over Ubuntu). But unless you put them in those pages, we can't easily make an informed choice. 15 Comments »

Visible Link to IdeaStorm on main Dell site

Advertising and Marketing, Dell Web Site, IdeaStorm submitted by ipaw 07/01/07 **PARTIALLY IMPLEMENTED**

IdeaStorm should have a visible link and explanation on the main Dell site as well as a Desktop shortcut on all new installations.

I've been a Dell customer since my XPS-500 back in the mid 90's and I only just found out about IdeaStorm through a PodCast.

If people know they can have a voice and make a difference, they'll use it.

Thanks


This idea has been partially implemented, as our new home page now has a prominent link to "Dell Community" - within that page are links to IdeaStorm and our other community properties, including Dell Community Forums, Direct2Dell, StudioDell, etc. Thanks for the idea!!!
34 Comments »

XPS M1330 needs to be more price competitive with Apple Macbook

Sales Strategies, XPS products submitted by hephaestus 07/04/07

I was looking over the recently introduced Dell XPS M1330 notebook, which was so clearly introduced to compete with Apple's Macbook, and I noticed there's a significant cost delta for what seems like little difference in offerings. If you compare the base model Macbook at 2.0GHz, 1GB RAM, 120GB HDD, it's $1,174 and a comparably equipped Dell M1330 is $1,474. What's the deal? They don't look much different on paper. Is it Vista driving up the cost? I'd rather have OS X and my $300. Dell needs to be competitive in both product quality and price. 9 Comments »

Don't make us buy Vista

Operating Systems submitted by icantseeyou 02/21/07 **IMPLEMENTED**

From all of the press I have read it is plain that Vista is a big bomb. To buy the cheapest version I hear it isn't even as good as XP SP2. At the same time you need at least 4 Gig to run it. Offer other options... I don't care if it's Linux, XP, or a rat running on a wheel. Don't make us buy Vista.

You can read more about this the OS options Dell offers here.






93 Comments »

Make longer lasting batteries for better portability

Accessories (Keyboards, etc.), Laptop Power submitted by winoffice 05/05/07 **IN PROGRESS**

Don't make us recharge our laptops' batteries so often! A recent Cnet article (posted at Cnet's news site at about May 5, 2007) explains that Windows Vista's Aero Glass feature gives you less battery life. So, if we want Windows Vista, then we either have to recharge more often, or pay extra for more and better batteries! Instead, make Dell get rid of the batteries which quickly lose their charge...and come up with something that would give us longer battery life as follows (under Windows Vista), without making us stay away from Windows Vista or pay an extra $99 for another and better battery.

Basic laptops: at least 2 1/2 hours battery life
Entertainment laptops: at least 3 1/2 hours battery life
XPS laptops: at least 4 1/2 hours battery life 33 Comments »

No Extra Software Option

Software submitted by ootleman 02/16/07 **PARTIALLY IMPLEMENTED**

Would love the ability to have a clean Vista install. No AOL software, no earthlink software, no google software - just a clean, original OS.


Check out jeremy_f's update on our current software options.


591 Comments »

Always include all software and driver reinstallation discs for free (or at least let us get the option to)... don't make us pay extra

Software submitted by winoffice 05/01/07 **IMPLEMENTED**

Always include ALL software AND driver reinstallation discs for FREE (or at let us get the option do get the for free if we want as follows)...don't make us pay extra in case that we have a disaster and need to reinstall from scratch...!

No Discs Included (Included In Price)

All Discs Included (this means everything -- all software discs -- OS/Security software/etc., and all driver discs -- this means Windows or Linux drivers or both, whatever applies -- add $0)

Other options (OS disc only, all software discs only, driver discs only, etc. -- add $0)

For some computers, Dell does not include the reinstallation discs. Even if Dell offers them, Dell charges extra for us to get them. In fact, the only time I seen reinstallation discs being offered without charge were for Dell XPS desktops with the flashy lights -- that is, the Dell XPS 600, 700, and 710 systems, for those ware the only systems to offer operating system options like "Microsoft Windows XP Media Center WITH REINSTALLATION CD".

Also, most of the time when software reinstallation discs are not included, driver reinstallation discs (such as XPS flashy lights, as well as printers and monitors) are not included either. Therefore, don't just include the software reinstallation discs -- include as well the Windows/Linux drivers for the hardware (depending on the OS purchased with the computer, if any, which in turn depends on the user's preferences).

Besides, Microsoft as well as ALL software companies include the discs when you get the software seperately, so why can't Dell do the same when the software is preinstalled...?
Customers no longer have to pay extra for re-installation media.




89 Comments »

Dont eliminate XP just yet

Operating Systems submitted by javaprog07 02/17/07 **IMPLEMENTED**

Ok, well I know I may be chastised for bringing this up, but vista is still a young operating system with its own problems etc... I would like to see both Home and Business computers, especially notebooks have an XP Home and Pro option on top of Vista until it has at least been out for a year. For those seasoned users like me who just feel that you need to let a new OS mature before jumping right in. I am planning on buying a new notebook, and I would like to insure I wont have to format it on arrival just to have XP.
Check out the Idea in Action to find out more about Dell offering XP.




209 Comments »

Choice of having XP or Vista

Operating Systems, Sales Strategies submitted by jesseberk 05/23/07

I think now that there is an option to have either Windows Vista or Windows XP installed on your machine; it should be open to not just American industry but Worldwide. I would like to have a choice in buying my OS. Especially when I am not from America. Everyone meaning worldwide customers should have that choice also. 2 Comments »

OS options - Keep XP

Operating Systems, Sales Strategies submitted by xcasto 03/14/07

As long as M$ continues to support XP it should remain an option for system builds. Dell has done a good job of telling people when the system they've configured, in the order process, doesn't work for compatibility reasons and currently XP can run on most (if not all) Vista configurations.

This also applies to Linux flavors... Some focus on hardware and user experience that others don't. The more operation system options available the greater the chance a customer will buy the system they've configured. 1 Comment »

Win XP Pro Choice

Operating Systems, Sales Strategies submitted by rjrich 04/19/07

Win XP Pro should be provided as an alternative to Win Vista on all laptop models (XPS and Inspiron as Lattitude and Precision). 1 Comment »

Save energy: Beep when your battery is full

Environment, Laptops, Laptop Power submitted by pkchen 06/11/07

I know a lot of people who when charging their laptops, leave the laptop plugged in even after the battery is fully recharged. This definitely wastes a lot of power!

Maybe Dell could build in an alert system (a kind beep every 30 minutes maybe?) to remind the user that their battery is full and they can unplug their notebook from the wall socket.

I know that Nokia is going to be building in this same functionality into some of their cell phones ... check the press release: http://www.nokia.com/A4136001?newsid=1125979"Nokia has launched the first mobile phones to include alerts encouraging people to unplug the charger once the battery is full, a move that could save enough electricity to power 85,000 homes a year."

Think of all the power we could save with just a simple beep! :)

21 Comments »

Docking Stations for Inspiron and XPS notebooks

Inspiron products, XPS products submitted by jlatham 06/22/07

These days with the proliferation of laptops on college campuses the utility of mediacenter laptops, such as Dell's Inspirons, is hampered by the absence of docking stations or port replicators designed to work seamlessly with these computers. Dell's makes them for Latitudes, but seems to overlook this vital portion of the market. Anyone who has ever used a docking station at work to connect periferals yearns to have one at home...or at school. 1 Comment »