Dont take all the fame, Dell!
Environment submitted by sethdixie
06/06/07
Dell, this is our Earth, shared by many people. Dell should help other companies by getting greener not just them by becoming the "greenest technology company on the planet"!
-220
Laptops Going Retail
Environment submitted by sethdixie
06/06/07
Since Dell is going retail, instead of using standard cardboard boxes to enclose laptops, Dell could put them in laptop cases for them to go in for all the CDs and books, and the laptop. This would save many boxes! And plastic! And styrofoam!
-60
Avoid business partners like these - you're currently apparently partnered with a company buying and misusing credit card info from another of it's partners (Best Buy)
Dell submitted by jmxz
06/06/07
Idea: Dell - Be careful who you partner with - it reflects poorly on you.
Dell is a very close business partner with the company in the article below who was buying and misusing credit card information of Best Buy customers.
The scary thing to me is Dell has my credit card information and is also partnered with this unethical company!!!.
Dell, Please PLEASE PLEASE don't do similar deals involving my credit card with this business partner of yours. And Dell, for your own reputation, you might want to consider finding alternatives so you don't need to be associated with companies like this in the future. A final idea - could you publicly state that you will NOT share ANY of my information with the company in
http://consumerist.com/consumer/lawsuits/best-buy-attorney-admits-to-falsifyi...
The racketeering case against Best Buy and Microsoft has taken an ugly turn. An attorney for Best Buy has admitted to altering emails that were to be used as evidence in the case. If you're new to this class action lawsuit, Microsoft is accused of paying Best Buy to collect and use customer's credit card information without their permission, signing them up for "free trials" of MSN that they didn't want and or weren't aware existed. When the free trial period was up, MSN began to bill them without their knowledge or consent.
270
Leverage LSI to Open Source MegaCli
Servers and Storage submitted by jeremycole
06/06/07
We are professionals. We love Linux. We love Dell.
Dell makes some awesome and affordable hardware. Many new Dell machines have the PERC 5/i SAS RAID controller, which is a rebranded LSI MegaRAID SAS.
LSI makes some nice RAID cards. Dell likes LSI. Dell made a deal with LSI to provide the chips for their fancy new PERC 5/i cards.
We buy machines with these cards in them. We need to monitor our RAIDs, rebuild them, and do all manner of other maintenance tasks. We do not expect LSI to provide perfect tools. LSI is a hardware vendor, and it's understandable that they provide terrible *software*. What is NOT understandable, though, is why LSI's terrible tools are closed source.
What is further incomprehensible is why Dell is willing to accept this situation on behalf of their enterprise customers. Has anyone from Dell even tried to use the tools LSI provides, and Dell recommends, to manage a RAID array on Linux?
MegaCli is the worst command-line utility I have ever seen, bar none. But, we don't expect LSI to make it better, we expect LSI to OPEN SOURCE it. That way we software professionals can spend our own time to make them better. We need better tools. We are willing to work for free. Give us the source, or give us good documentation, but give us something.
We're willing to provide infinite amounts of value to both Dell and LSI. Dell has enough clout with LSI to make this happen. Please make it happen.
Signed,
Jeremy Cole
Open Source Database Guy
410
Dell is in a dire need of a COMPLETE image refresh
Advertising and Marketing, Laptops submitted by mentalman1369
08/15/07
Dell is in a dire need of a COMPLETE image refresh.
Dell needs to completely change the way the general public view their products and services (the only way Dell can repair the damage it has taken to its customer base).
Current opinion of computer users, from casual users to enthusiasts, regard many Dell products (notebooks especially) as ugly, cumbersome beasts. Many users find the sole reason they but a Dell is for its low prices and value. But even this reason is fading, as price-drops from competitors force buyers to consider other brands and deter users from Dell's sometimes truly ugly designs. Modern consumers now pursue sleek and elegant designs in almost everything they buy, and this applies to computers. Dell must re-innovate and redesign their computers to rouse the attention of ALL computer users (the new Inspirons look a little better due to their colour, but their fundamental design is still cumbersome and "brick"-like). This way, customers will choose Dell products to others because of its desirable looks AS WELL AS its low prices and understated customer service. Dell has the ability to engineer amazing products which have great functionality and practicality, but if the presentation of these products is not up to scratch, people will dismiss what lies within.
The XPS M1330 is a great first step (including adding small extra touches such as the remote, fingerprint reader, touch controls and WLED screen), and Dell MUST continue this trend of designing objects of pure desire if they wish to become market dominant (and even adding more, like backlit keyboards, adaptive display brightness, etc.). Dell cannot seem to be lagging behind other companies in product aesthetics (adding different colours to laptops simply ISN'T enough to attract the attention Dell needs and deserves), for this is what general consumers see representing company. Dell needs to start imitating other companies who are promoting their products by making everything to do with their company and products attractive (though using spin doctors similar to those employed by HP (who create laughable and senseless adverts) is NOT recommend). However, it is important that new computer designs DO NOT compromise on functionality or integrity of the product (e.g. cases should be strong but still attractive (problems like the M1330 paint debacle must first be overcome, of course)).
It is imperative that Dell improves on the way they project themselves to the general public (a good recent example is Jeff Clarke's outfit while unveilling Dell's new amazingly thin Latitude tablet (a professional business unit): that outfit really isn't great for Dell's general image (even if the video won't be view by the general public, and no personal offense intended, Mr. Clarke)). Dell should unify the image of its products and services, designing sleek and elegant computer cases, advertising its excellent customer service and promote itself in a more prominent way, such as opening more Dell Kiosks, a new logo and the like.
Dell, it's time for action!
490
Docking Station for Vostro
Accessories (Keyboards, etc.), Latitude products, Vostro products submitted by coachcg
07/21/07
Vostro looks like a good system and has some strengths over Latitude like the enhanced integrated sound, longer battery life, and better screen option, but lacks docking capability. So I went with Latitude, but I could really use those features mentioned. Could Dell look into adding those options to Latitude notebooks or adding a docking option to Vostro?
570
Show the Buyer What Different Laptop Battery Sizes *Look* Like On the Laptop
Dell Web Site, Laptops, Laptop Power submitted by jasondunn
11/22/07
It's a really great thing that Dell offers buyers multiple choices when it comes to laptop batteries: there's usually a 4-cell, 6-cell, and 9-cell battery option. Dell always lists the watt hours information as well - great!
But what's ridiculous is that there are no images, illustrations, or written information about the exact sizes of the batteries: specifically, which batteries will stick out of the laptop (the "hump"). This is a really important thing to know, because when I'm buying a laptop I usually want to get the biggest battery possible, but one that doesn't stick out. I just ordered a Vostro laptop and was given the choice of three different batteries - yet no indication of which one(s) was actually flush with the laptop.
In general I find that the "More Information" link does a poor job of providing the customer with the information they need about the given accessory or feature option.
1260
DVI or HDMI out on all laptops models?
Accessories (Keyboards, etc.), Laptops submitted by tommarnk
07/06/07 **PARTIALLY IMPLEMENTED**
this would be a big jump, if dell add "DVI out" on all dell laptops, so people can connect to there LCD Displays or LCD HDTVs natively
the picture quality will be grealy improved
this should be easy to do as most of new chipsets has dvi out
not many laptop manufacturers add "dvi out" to there lower end products, so it might be a wise move to do so
all LCD monitors and lcd hdtvs has dvi or hdmi in so it might work well
and meybe remove the old VGA out and put a singel DVI-I, it can be used as analog (VGA) to, by using VGA-to-DVI-I adapter like tose used on
standard computer graphic cards for years now
many people like me connect monitor via dvi or hdmi to get the best picture and color quality
The offerings for the XPS M1730: Dual-link DVI-I (support for 30-inch displays) and HDMI via DVI adapter. Check out all the specs for the new systems.
3850
Stop Overcharging on Notebook RAM
Sales Strategies, Laptops submitted by realskript
08/28/07 **UNDER REVIEW**
Dell really... REALLY need to stop overcharging... and when i say overcharing... i mean atleast double what you would pay to pick up the ram yourself.
On XPS Notebooks... you are charging $500 for 4GB of ram... when you could easily go pick them up at your local computer shop for $250... and pocket the other half of the $500...
It would be nice if dell could save the customers as well as the company itself this hassle.. and start charging NORMAL prices for an upgrade in RAM.
thanks =D
PS..... PROMOTE THIS!!!!
19600
Ubuntu Dell Repo
Linux, Service and Support submitted by tekhawk
07/20/07 **PARTIALLY IMPLEMENTED**
basicly a simple idea dell to support the ubuntu community a little bit by running a repo for its laptops and desktop if nothing more to support the software that they install on the system and to provide driver updates theses repos should be setup on the machines before shipping so that the users can get the driver updates quick and easy and offer driver on there for all the drivers that there are for dell machines that are support on linux not just the shipping lines
so that user might find that other machines then the ones you ship with ubuntu can easly be made into power ubuntu operating machines
As matt_d has said below, we have repositories for Red Hat Enterprise Linux, Fedora, Novell/SuSE Linux Enterprise Server, and a growing one for Ubuntu. Check it out here http://linux.dell.com.
7530
Make Linux and no Operating system standard options on all future products
Operating Systems submitted by jervis961
08/17/07 **REVIEWED**
OK Dell you have committed to supplying Linux options in limited form. Since you have laid the groundwork already here is the next step. Every new product you release that needs an Operating system should have Linux and also no Operating System as an option in the configuration along side Windows. Since you have to write drivers and test compatability for Vista when making a new product just make it compatable with Linux at the same time. There will no longer be a need for a seperate sections for Linux or no Operating system since all of the products will have the option. this will help make your site easier to navigate for you customers. You can also create an ACCURATE help me choose section for the OS choices.
Check out what daniel_j has to say on the options we offer.
21630
Put Ubuntu on the list of operating systems when building a PC!
Linux, Sales Strategies, Desktops and Laptops submitted by samb0057
08/10/07 **UNDER REVIEW**
Ubuntu is hidden in a dark corner of the website. I work in IT support, and I have a client who was having virus problems a little while ago. I fixed the problem by installing Ubuntu on their PC. Very recently they called me asking for advice on a new computer, I told them about your new offer providing Ubuntu pre-installed on PCs and they wanted to purchase, but could not find the section on your site (this person is a very basic user, doesn't know what open-source means, probably didn't even see the open source link). There is no way they would have found your Ubuntu section on their own.
I urge you to offer Ubuntu as a choice of OSes in the system configuration wizard, the only way to really sell Ubuntu is to offer Ubuntu as a primary option, rather than a hidden alternative. I personally am looking to buy a new laptop, and you guys have always been my number 1 PC manufacturer (I don't think I've ever bought a new retail PC except from you guys), but I feel that your Ubuntu offerings are lacking. If you offered Ubuntu on some of the great deals you offer on your home page, I would be willing to pay just as much as I would for a Windows Vista system and I probably would have already ordered.
26740
Get GNU/Linux Machines in Retail Stores
Linux submitted by dpic
Feb 14
Imagine how successful Dell's Ubuntu offering could be if just one Dell Ubuntu machine was put in retail stores. If people knew of an alternative to Windows, they would go for it! So what do you say, Dell? Why don't you try to put at least one of your Ubuntu machines offered in retail stores?
6820
 track my votes
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