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840

Ubuntu/Vista Laptop w/embedded webcam

Accessories (Keyboards, etc.), Linux, Laptops submitted by eode 07/04/07

I don't know if Dell's doing the embedded webcam thing yet, but if they are, it's not available for the Ubuntu laptops (that I've seen). It's a great feature for *any* laptop, whatever the OS. ..but I definitely want both Ubuntu and webcam on my laptop, and system76 provides those -- but I also want to support Dell and their move to support Ubuntu just as much!

..for now, this just delays my laptop purchase, in hopes that Dell's going to put out a laptop with an embedded webcam + Ubuntu..

p.s..
..if this were a congressional bill, it would also include:
Ubuntu Stickers
Stickers Don't Leave Sticky Goo
Charitable Reuse of Old Computers

..however, since this is not a congressional bill and doesn't include subsections that are potentially completely unrelated to the main heading, the above three articles are instead merely referenced and advocated here. :-) 3 Comments »

5130

Advertise Ubuntu a little more loudly

Advertising and Marketing, Linux submitted by zhinker 05/16/07 **NOT NOW**

I may be wrong about this but it doesn't seem to me like Dell's done any sort of advertising at all for the new Ubuntu pc's that it'll be rolling out soon, except for it's initial declaration I haven't heard a word about on any non-linux media (everyone using linux knows about it of course).

Unless Dell is planning on marketing this solely to linux users, it might want to let the rest of the world know that it's going to be selling Ubuntu soon (a simple photo and note on their website would be enough to make a bunch of pc buyers at least interested, and the ad wouldn't even cost anything). The problem with going after only current linux users is that you're substantially lowering your market base (which of course, is already pretty low--I realize this is just an experiment) to people who might already have pc's their perfectly happy with for the next couple of years, and I'm also worried that this perceived lack of interest might give Dell, and hence other pc manufacturers, the idea that selling linux computers is still a failing enterprise.

That's my 2 cents 36 Comments »

690

Thanks for the honesty: "Dell warns of Vista upgrade challenges"

Advertising and Marketing, Operating Systems, Sales Strategies, Software submitted by jmxz 07/05/07 **ALREADY OFFERED**

Interesting article here:
http://news.zdnet.co.uk/software/0,1000000121,39287855,00.htm

Dell warns of Vista upgrade challenges Published: 04 Jul 2007 18:02 BST

Dell has taken the unusual step — for a PC vendor of its size — of toning down its sales pitch for Microsoft's Vista operating system and warning businesses of the migration challenges that lie ahead for them.
...
Application migration is a key area, Fitzgerald said, echoing comments from Gartner on the size of the issue and the need for considerable testing. "You have to allow time for testing," he said. "Vista is big and complex and there is a lot to it. It requires a lot of testing. You can't just shut off XP on Friday and start Vista on Monday morning. There will be training. There are things to learn."


And as the media's reporting, this is especially nice since it's not necessarily in Dell's short-term best interest to do so:
http://vista.blorge.com/2007/07/05/dell-warns-businesses-of-windows-vista-woes/
Many people would think it would be advantageous for Dell to simply promote Vista as much as it can but it is taking a step back and telling businesses to consider “holding off”...

The move is unusual because Dell makes money from both selling Microsoft’s products and from selling the additional and more expensive hardware that is required to run Vista.
Nice that Dell sees that long term the trust of their customers matters more than the short term extra sales of a few memory chips.

This is re-assuring to hear you saying it publicly and helps people trust you more.

Idea: Keep being honest. It's refreshing. 6 Comments »

6300

Linux Printing Solutions

Linux, Printers and Ink, Service and Support submitted by jfelisky 02/21/07

I have a Dell 3100cn laser printer, which was a nice purchase until I dropped Windows XP and moved to OpenSuSE on my home computer.

I've tried a lot of different message boards looking for a way to keep that printer, but I'm so frustrated with Dell's lack of Linux support that I have to consider HP, since the LaserJet family is more broadly supported. 53 Comments »

19670

TV Commercial for New Ubuntu PCs

Advertising and Marketing, Linux submitted by josmar52789 05/03/07

Dell should produce a new commercial for the Ubuntu PCs. It could tell the consumers of America why Dell has chosen to pre-install Linux on mainstream computers and hopefully promote the advantages of this new endeavor. Plus, it's likely that Dell's Linux initiative would be much more successful. 117 Comments »

2620

Sell Ubuntu Systems to Businesses

Linux, Sales Strategies, Small Business submitted by defrex 06/20/07

Recently Dell refused to sell their Ubuntu PCs to a small non-profit business. Please do sell them in future, letting the market for the Ubuntu PCs expand however it chooses.

see: http://ubuntuforums.org/showthread.php?t=478975 9 Comments »

7100

ubuntu on my computer: open source for education

Education, Linux submitted by raymako 03/23/07 **UNDER REVIEW**

I am a french teacher working in the south of France .The school's computers are Dell and Nec computers.
Like most of my colleagues, I am using "opensource" (free) softwares, and specially Ubuntu for 2 years.
It works perfectly and the pupils who tried Ubuntu like it very much. I hope it will be possible to buy a Dell computer without Windows very soon and I hope that all the Dell computers of my school will use Ubuntu.
Not only because Ubuntu is free (even if it's not insignificant in a french school...) , but because working with Ubuntu forces you to understand and to think how and why you are using your (Dell) computer.
I know that I'm speaking and writing english language like a spanish cow, so I'm sorry.
I just want to finish my message with this: please be the first big computer manufacturer offering Ubuntu or Windows (which is very performant, but not the only one and specially at school) .





138 Comments »

9820

Dell's Website must work with Firefox running on Linux

Dell Web Site, Linux submitted by qgonjon 07/16/07 **UNDER REVIEW**

It's discouraging to have a Tier 1 vendor (Dell) selling Linux products and yet not really tailoring to Linux. Don't get me wrong Dell, I am not trying to take away all the good you have done. Offering Linux is a step in the right direction and I would like to see more steps taken in a monthly or quarterly basis. But, it seems that the basis for your current Linux promotion is for the Open Source enthusiast like me. I use Linux at home and at work as my main operating system. I use Firefox as my browser and I'm trying to order a Dell Inspiron 1420N. However, it seems that the embedded flash script that shows the different colors choices for the Inspiron is not working under Linux. It also shows that I can't see the different images thereafter. It works with Windows running Firefox as my vmware machine verified. But that is not the type of user that will most likely purchase a Linux laptop.

My request is simple. Can someone fix and verify that this page works well with Linux browser technology? So, that users can enjoy purchasing your Linux products and demonstrate that Dell really cares about their customer's operating system preference.

Dell I wish you the best in this venture as your success in this territory will help the Linux Desktop become a reality to the open source community.





73 Comments »

3710

Support for Open Document Format

Operating Systems, Software submitted by lordshipmayhem 06/12/07

Dell should encourage support for Open Document Format:
- provide a page listing the benefits of ODF over proprietary formats (OOXML and other Microsoft "standards")
- Link to the home pages of applications that support ODF (OpenOffice.org, StarOffice, KOffice)

ODF is designed to be both platform and application agnostic: anyone who wants to write one, can create applications that allow you to use any ODF file, without losing file formatting. The objective is to allow any user to keep access to their data even if the maintainer of the application the data was saved in ends up going out of business or ending support for the application in question.

I don't know about you, but I have some files that were written in word processing software that no longer exists, in a couple of cases on platforms that don't exist outside of the hands of museums and collectors. Those files are at best extremely difficult if not utterly impossible to open now. 32 Comments »

10330

Ubuntu on 12.1 or 13.3 inch laptops

Linux, Laptops submitted by miceagol 05/31/07 **PARTIALLY IMPLEMENTED**

Preload Ubuntu on your 12.1 (XPS M1210) or 13.3 inch (XPS M1330) laptops. As it is now, there's only one choice for a laptop, and that choice is not a light laptop. The 12.1 inch and 13.3 inch laptops are much better to carry around than heavy 15 inch++ laptops.




Check out the Idea in Action update.
73 Comments »

22850

Dell Ubuntu for Europe

Linux submitted by yesmathew 05/03/07 **PARTIALLY IMPLEMENTED**

Dell announced to pre-load Ubuntu on Notebooks and Desktops for US market. What about for Europe? We want for Europe market too... users from Switzerland, Germany, France, UK, Austria, Spain, and others are requesting the same.


See the blog post in Direct2Dell re: Ubuntu in UK, France and Germany; Dell/Red Hat Solutions & More.
85 Comments »

11440

Make the dell ubuntu models available through the main webpage

Dell Web Site, Linux, Sales Strategies submitted by rajeevbhatta 06/19/07 **UNDER REVIEW**

Instead of having the model listings on a different webpage ( www.dell.com/open) have these models available from the product search you have on the main page or a link available through the main page (www.dell.com)

When I go to dell.com and I search for the product model numbers I never can find them I have to go to the other page and then I see it. The only thing I saw on the main page is a small flash ad which then takes you to the page.

Why cant you place these models with the other models on your page.........





30 Comments »

118323

Have Firefox pre-installed as default browser

Software submitted by robinjfisher 02/19/07 **REVIEWED**

Does what it says on the tin! Most people only use IE because they aren't aware of other browsers - they think Internet Explorer is the Internet! What would really drive take up of alternative browsers is if Firefox was pre-installed as the default browser so that when people look for the "Internet" in Windows, they are using FF.
Firefox advocates at Dell have initiated discussions and driven action around exploring alternative internet browsers and experiences. As you can tell from our response to the Linux community, open source continues to be a part of our conversations about new products and services.





1242 Comments »

7480

Make Dell Ubuntu PCs available to businesses and non-profits

Linux, Sales Strategies, Small Business submitted by wyleyr 06/20/07 **UNDER REVIEW**

Dell is apparently not yet willing to sell Ubuntu-based PCs to business users, non-profits, or other organizations larger than a "home office." See this Ubuntu forum thread for more:

http://ubuntuforums.org/showthread.php?t=478975

If Dell is serious about offering "choice" to consumers -- the main reason that they're offering up Ubuntu -- they ought to offer it to all their customers, including commercial and non-profit organizations.

Perhaps the greatest barrier here is that these other customers often require different support contracts than home users. It wouldn't be necessary to offer the same support options to organizations that purchase Ubuntu PCs as are offered to home users, or to organizations that purchase Windows PCs. (Perhaps Dell doesn't need to offer any support at all, except for hardware; as long as Canonical can support these organizations.) But they ought to at least have the option of buying the boxes, even if they have to get support in a different way.











15 Comments »

84727

Provide Linux Drivers for all your Hardware

Linux submitted by gergnz 02/19/07 **IN PROGRESS**

I don't care whether the OS is pre-installed or not, I want all the hardware to be totally supported in the Linux kernel without in mucking around. I currently have a Dell M1210 and I wish the modem would work, just in case I need it. The web cam would work, just in case I need it. At least the Intel wireless card is totally supported. Thanks Intel!!
Drivers are available for Linux to make some but not all hardware work. We continue to work with our partners to provide for better hardware support. See more specifics from john_h.




186 Comments »

140819

Pre-Installed OpenOffice | alternative to MS Works & MS Office

Software, Desktops and Laptops submitted by dhart 02/17/07


Provide OpenOffice.org for free pre-installation alongside Microsoft Works and Microsoft Office. OpenOffice.org is more capable than Microsoft Works, and a serious competitor to Microsoft Office, at a fraction of the cost (it's free!)

OpenOffice.org can open, create, edit and save Microsoft Word, Excel and PowerPoint files.

Provide as OPTIONS for pre-installation many other high-quality free software programs such as:
- Firefox: web browser with popup and privacy controls; say goodbye to Internet Explorer infections!
- Thunderbird: email program with free anti-spam and privacy controls
- Pidgin: instant messaging all-in-one program for popup-free MSN, Yahoo, AOL and others
&nsbp;[ed: GAIM was renamed Pidgin in April 2007 to settle the issue with AOL's trademark on AIM]
- PDFCreator: creates Adobe PDF files from any program
- Scribus, Inkscape & GIMP: desktop publishing, freehand drawing & powerful image editing
- Audacity & VLC: multi-track audio editing & universal all-in-one media/video/movie/DVD player
- Stellarium & Celestia: planetarium viewer & outer-space mapping, like Google Earth, but for our Solar System

Pre-installed quality free and open source software drastically lowers the cost of new PCs, and helps prevent software piracy. Cast your vote for Linux and other free software. Cast your vote for the Universal Education PC [ed: article removed/merged by dell_admin] utilizing free software.

CHOICE is what consumers want on their new PCs, not annoying surprise circus-ware (the typical smattering of confusing 3rd party popup-infested software found on most new Dell PCs). Quality free and open source software is well behaved, and may be legally pre-installed on PCs, and legally shared with friends and family, sharing is encouraged! Cast your vote for consumer CHOICE and public transparency at Dell.
575 Comments »

16050

Same discounts available on Ubuntu and Windows

Linux, Operating Systems, Sales Strategies submitted by jonsmirl 06/12/07 **PARTIALLY IMPLEMENTED**

I'm ordering a Vista XPS 410 right now. I wanted a Ubuntu one but I'm going to throw away yet another copy of Windows. The Vista XPS 410 has $200 off today and free ship for a total of $869. The identical Ubuntu machine is $1019 plus $29.99 shipping. So today Ubuntu costs $170 more than Windows instead of $50 less. Why can't I have the same discounts on the Ubuntu machine? 50 Comments »

840

Sell preinstall Linux in Norway

Linux, Sales Strategies submitted by oleandre 07/24/07

The best ide, is to sell preinstall linux in Norway. And that you develope and pressure your hardware vendors to produce linux compatible hardware and pressure them to produce linux drivers.

Many people just use their PC just to brows the web, read/write email, produce some documents and print them. Please, support a new and userfriendly operatingsystem. 3 Comments »

48150

Sell Linux PCs Worldwide - not only the United States

Linux, Sales Strategies, Desktops and Laptops submitted by ergo 05/02/07 **PARTIALLY IMPLEMENTED**

Dell has now decided to sell computers with Linux pre-installed. GREAT MOVE! But for the moment, it only concerns the US... Here outside the US, we can't wait to buy a pre-installed Linux Dell PC! Please sell Linux PCs worldwide!


Check out the details on Dell Linux systems worldwide!
524 Comments »

1080

The Real Advantages of Linux

Linux submitted by cosh 03/30/07 **COMING SOON**

  • Linux is free. It's free for use on an unlimited number of computers. For ever.
  • There are a variety of excellent distros of it now. Similar goals, but different approaches, so you pick exactly what you want.
  • An amazing library of free, open programs are available for download with any and all distrobutions. Linux lets you explore these by category and choose which ones to try.
  • Linux is efficient and runs on pc's that have a significantly lower spec (and are therefore cheaper) than what Vista ever could.
  • Linux is proven secure. No viruses for Linux have ever propagated successfully, and there were only ever 14 of them.
  • Linux is absolutely top-of-the-range Open Source Software. Thousands and thousands and thousands of people have reviewed Linux's code, making constant improvements across the OS. Now, the end user can rely on it. Linux is amazingly stable.
  • Linux never stopped caring about where you wanted to go today. The designers always listen to problems, and then fix them.
  • OpenOffice is a flexible and powerful office-suite and is free for all to use. Again, this is high-quality Open Source Software.
  • Linux will let you play your music and movies without fuss.
  • Linux will let you browse the internet and email safely.
  • As well as being free in price, Linux is freedom. It never places DRM restrictions on you or spys on the way you use music and media. It just does what you ask.
  • Thanks to continuing work on the Windows compatibility layers WINE and CrossOver, you can run increasingly complex Windows programs directly in Linux if you prefer, including Office, Internet Explorer, Photoshop and iTunes. Explore some screenshots here.
  • Linux has huge online dedicated support communities. Dell can use those, to reduce the efforts of providing its own Linux support desks.


And for comparison, the disadvantages of Windows
  • Windows is frustratingly expensive plus you have to pay for it again if you have another computer. Windows license management is glued onto the operating system. It scans your hardware and uses the hardware key (sent to Microsoft's website of course) to track one copy of Windows across different computers.
  • If you don't like something that's changed in the new version, tough.
  • Windows makes even the basic computers in the Dell range more expensive because it's a memory and resource hog. Vista's requirements have forced basic memory used to manage the OS up four-fold. So with far more memory - you get the same results.
  • There are over 114,000 known viruses for Windows. See this list of viruses, and note how many do and don't begin with "W32" (which means Windows).
  • Windows is closed-source. Thousands of defects are permanently left in it because there simply aren't enough people working on it to iron them all out (or probably even notice them).
  • Windows is bossy and obtrusive. Vista is swamped with irritating security dialogs. You opened this file. Cancel or allow? You want to view this website. Cancel or allow? etc. People don't want to run operating systems - they want run applications and get on with what they're doing.
  • Windows Media Player (reportedly) submits reports of DVDs you watch to a file on Microsoft's server, tracked with an individual id. See this page. Surely to god nobody wants this? Or this?!?!
  • Look at this Microsoft diagram of how Vista plays HD video. Notice the repeated decryption and reencryption before the data gets sent to your screen. Notice the multiple "protected environments", and the fact that your prgrams are deemed to be "unprotected". Who is Vista trying to protect the video from? - YOU. This blatantly outrageous content protection is because it thinks you will try to share the video with friends and it doesn't want you to. Plus the multiple decryption stages of each frame of video put a frightening strain on the computer meaning only high-end computers will be able to play HD content in Vista (for the near future).
  • It's just... not nice. Not just the OS, but Microsoft's attitude. See the Halloween Documents if you haven't already. Microsoft's reports make a shocking read. Their attitude is cold and ruthless, and we don't like that, and we don't like Dell to be tied so tightly into that.


Linux is not the be-all and the end-all, but it is growing faster, much faster, than Windows. The Linux community can scale ten times the number of developers that Windows can. Arguably, it's set to soon be superior to Windows in virtually every respect.

Dual-booting options with Windows and Linux give maximum choice to the user. This option is a must for Dell computers. Microsoft's vendor-lock-in contracts which force PC retailers to support and "recommend" only Windows are unethical and we don't like them. It's gone on for too long. Let's be honest Dell, ask yourself, what are Microsoft so afraid of? Will they lose money through dual booting both Windows and Linux? No not if Windows was the better OS... So is Microsoft quietly admitting to it... Come on Dell, we all want you to show the world how much more a computer can be! We want you to show the world what a computer is meant to be, and marvel at people's suprise and delight! Giving your customers choice can only be a good thing. Don't ignore this chance to become the open source pioneer.

Might I suggest that promotion is vital. Linux computers will not sell well if they are hidden in some back-alley part of your website. To get the best results for the work you put in, make sure people can see it and that it is well-described, so people who've never heard of it don't get confused.

Make sure that you make these computers available to markets outside America too. Don't ignore us here in Europe! The European Commission's had quite enough of Windows anyway, after fining Microsoft €497 million ($603 million USD) for anti-competitive behavior.

Another idea, to iron out compatibility problems and get interesting extra feedback, beta-test some of your new Linux range with a large-ish selection of people before making it fully available. Unlike with Windows, you have full options to customise the style, background and layout and almost complete behavior of the OS. You might want to put your own touches on it. For example the default installation of Ubuntu is a light-brown/orange colour, which lacks much universal appeal. Test to see whether people want something layed out similarly to Windows or just barebones Linux defaults for the particular distro(s). (I personally would like something similar to Windows' look.)


Open the window. Linux is ready for Dell, and Dell is ready for Linux.

We appreciate the promises you've made already Dell. Thank you. We're all behind you and look forward to the results.



52 Comments »



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