Backlit Keyboards

Accessories (Keyboards, etc.), Sales Strategies, Desktops and Laptops submitted by rarmasu 02/21/07 **PARTIALLY IMPLEMENTED**

I find myself many, many times in dark or poorly lit environments having to guess the various keys - would be fantastic to have a backlit keyboard - with backlit individual keys as the best option.

I would actually pay extra for that convenience if the option was available.
This could be done for desktops or notebooks.


Check out the white LED backlights on the <ahref>XPS M1730.
277 Comments »

Stop Overcharging on Notebook RAM

Sales Strategies, Laptops submitted by realskript 08/28/07 **UNDER REVIEW**

Dell really... REALLY need to stop overcharging... and when i say overcharing... i mean atleast double what you would pay to pick up the ram yourself.
On XPS Notebooks... you are charging $500 for 4GB of ram... when you could easily go pick them up at your local computer shop for $250... and pocket the other half of the $500...

It would be nice if dell could save the customers as well as the company itself this hassle.. and start charging NORMAL prices for an upgrade in RAM.

thanks =D

PS..... PROMOTE THIS!!!!











77 Comments »

Put Ubuntu on the list of operating systems when building a PC!

Linux, Sales Strategies, Desktops and Laptops submitted by samb0057 08/10/07 **UNDER REVIEW**

Ubuntu is hidden in a dark corner of the website. I work in IT support, and I have a client who was having virus problems a little while ago. I fixed the problem by installing Ubuntu on their PC. Very recently they called me asking for advice on a new computer, I told them about your new offer providing Ubuntu pre-installed on PCs and they wanted to purchase, but could not find the section on your site (this person is a very basic user, doesn't know what open-source means, probably didn't even see the open source link). There is no way they would have found your Ubuntu section on their own.

I urge you to offer Ubuntu as a choice of OSes in the system configuration wizard, the only way to really sell Ubuntu is to offer Ubuntu as a primary option, rather than a hidden alternative. I personally am looking to buy a new laptop, and you guys have always been my number 1 PC manufacturer (I don't think I've ever bought a new retail PC except from you guys), but I feel that your Ubuntu offerings are lacking. If you offered Ubuntu on some of the great deals you offer on your home page, I would be willing to pay just as much as I would for a Windows Vista system and I probably would have already ordered.







107 Comments »

Allow anyone to get any product in any channel (home, business, etc.) on the Dell site.

Sales Strategies submitted by winoffice May 4

Sometimes Dell posts some products only in certain channels; for example home offices cannot get Vostros.

It is like saying that business users want Vostros, but nobody in, for example, a home office, would want it. But some home offices might want it. For some people in home offices, it might be exactly what they might be looking for. The same applies to all channels and all products actually.

In any case, this is extremely annoying for those who do encounter this.

An idea has been submitted and suggests that Dell merge all channels into one for simplicity. But until then Dell, please offer all products in all of your channels.

(I want to note that I posted this in an earlier post, but that was only for PCs. I decided to generalize it to all products). 3 Comments »

Dell: join in! Offer a low-cost Linux PC!

Linux, Sales Strategies, Desktops and Laptops submitted by phubert Apr 2

It appears Dell remains afraid of Microsoft... and here is an answer we haven't heard from Dell on IdeaStorm:

"The top PC makers have so far treaded carefully. Dell's website sells Ubuntu computers in a separate section for open-source PCs, out of direct comparison with Windows machines. Dell spokeswoman Anne Camden said the placement reflects the fact that Linux is still not a mainstream consumer product."

From the USA Today article:

Burst of low-end PCs could boost Linux

"Business computing suppliers are finding open-source desktops especially gaining traction in cost-conscious developing markets. For example, IBM and Linux vendor Red Hat recently launched Microsoft-free desktops for Eastern Europe.

One buyer is Aleksandar Spagnut, a director of Moscow-based Rushotel, which needed new desktop PCs for a hotel-building project. Spagnut said his company saved 30 to 35% over comparable Windows machines. He added that Linux PCs are now common enough that a snowball effect is emerging, whereby technical support and "drivers" — which essentially tell programs how to interact with hardware — are much easier to find." ****

http://www.usatoday.com/tech/products/software/2008-04-01-cheap-pc-linux_N.ht... 18 Comments »

Let Home customers know it's OK to buy from the Business section and vice versa.

Advertising and Marketing, Sales Strategies, Small Business submitted by jmxz May 7

From a conversation with Dell's robert_p, under a different Idea it seems that "Home" customers are welcome to buy from Dell's "Small & Medium Business" section, and Dell's "small and/or medium business" customers are welcome to buy from Dell's "Home & Home Office" section.

This is very useful since often computers in the "Small Business" section may be more appropriate for home use (the Latitude's light weight and reliability make it a great college computer); and often computers in the "Home" section may be more appropriate for office use (where the better graphics options in Home are valuable for graphical visualization). It's also useful because an identically-spec'd system may be cheaper the Home Section one week, and then be cheaper in the Small Business section the next.

I think many Dell Business and Home customers are missing out on the best deals and failing to find machines that meet their needs because the home user's are afraid of falsely claiming to be a business and because the business customers are afraid of falsely claiming to by buying systems for personal use.

So a few ideas:

1. Assuming robert_p's right in saying Home Customers are welcome to buy from Small Business - add links to the Home product pages saying "If you don't see what you need here, check out Dell's Small Business section. You're welcome to buy those for Home use too".
2. Assuming robert_p's right in saying Small Business are welcome to buy from the Home section - add links to the Small Business product pages saying "If you don't see what you need here, check out Dell's Home section. You're welcome to buy those for Business Use too".
3. Extrapolating - if it's also OK for Home an Small Biz customers to buy from Dell's "Large Business" and "Government, Education, Healthcare & Life Sciences" section, add those links too.
4. Make a price comparison engine that compares the prices of an identically spec'd system from each of Dell's sections so I don't have to manually dig through all of your painful to navigate website sections to compare Home vs Small Business myself. Comment »

Just the same CPU!

Sales Strategies submitted by sautiller 2:35am

At Dell Taiwan, the default CPU for Inspiron and XPS laptops is Intel T8300 now. But the prices for an upgrade from T8300 to T9300 vary! Isn't it just the same CPU? Why?

Inspiron 1520:
T8300 to T9300: Cost NT$ 3141.6-

Inspiron 1720:
T8300 to T9300: Cost NT$ 4983.3-

XPS M1530:
T8300 to T9300: Cost NT$ 2946.3-

Dell Taiwan website:
http://www1.ap.dell.com/content/products/category.aspx/notebooks?c=tw&cs=twdh... 4 Comments »

Provide ubuntu's next LTS iso, 100% compatible with Dell

Linux, Sales Strategies, Desktops and Laptops submitted by shaikailash Apr 10

I'ts going to be release the long term support (LTS) version of ubuntu, Hardy Heron 8.04. It will be supported by the community for 3 years.

It could be useful and appreciate (I think) if DELL will customize this distro to be compatible with the hardware of Dell's laptops and desktops, and permit to download the official iso from the website.

It could be fantastic to download the iso, install it and have an operative system perfectly working.
Many people could be convinced to buy a Dell with Linux, without go crazy with the hardware compatibility.
Thank you 6 Comments »

Intel Core 2 Quad Processor Price cut in Half, Dell needs to pass this on to customers

Sales Strategies submitted by hal2001 Apr 22

I think most of us who post here are smart shoppers and are going to be watching to see what Dell will do with this Intell price cut . Dell could play the Intell ball that's in there court now and bring back Dell sales and be a winner for the customer to. Let's see if price cuts start posting on their web site. Faster processors at lower cost equal better sales and happy customers. 4 Comments »

Allow operating system CHOICE

Linux, Operating Systems, Sales Strategies submitted by rahbm Apr 9

Please make the operating system a priced option on EVERY PC, so that people know how much they are paying, and for what.

This will allow Ubuntu users to buy any system, as opposed to the limited range now, increasing sales.

This will not disadvantage Windows purchasers; they can simply tick the box for XP or Vista, and have a choice not available now.

This will also open up sales to those who want NO operating system, so that they can load their own. So far I have always bought 'white-box' PCs, but would like the ability to buy a real brand-name PC with support and warranty.

Simplified ordering (just pick the PC), with more potential customers!

Thank you for your consideration. 2 Comments »

No OS Preloaded

Linux, Operating Systems, Sales Strategies submitted by agreer 02/17/07 **PARTIALLY IMPLEMENTED**

I have a XP Pro retail copy, will soon buy retail vista, I also like Linux: Make WINDOWS-FREE, and OS-Free an option for more than just expensive business lines.


Dell has systems available that do not have an OS pre-loaded called N-Series line. You can check them out at www.dell.com/nseries.

445 Comments »

High-End Gamming Laptops at DELL Taiwan

Sales Strategies submitted by sautiller May 4

I am from Taiwan. Many people here have been eager to buy the high-end DELL models (as there are some discussions at laptop forums), but there are only mid- and low-end models available at DELL Taiwan. For example:

1. I myself wish to buy XPS M1730, the high performance gaming laptop which has duo nVidia SLI, extreme version CPU, and AGEIA PhysX. But DELL is not selling this model in Taiwan.

2. XPS M1530 in the U.S. provides the choices for 7200 rpm hard disk and higher resolutions such as 1920x1200. But XPS M1530 only has 5400 rpm HDD and 1280x800 available at DELL Taiwan.

3. There is the pink chassis for XPS series, but we can not choose this color at DELL Taiwan website. Comment »

Pre-Installed Linux | Ubuntu | Fedora | OpenSUSE | Multi-Boot

Linux, Operating Systems - Multiboot, Sales Strategies, Desktops and Laptops submitted by dhart 02/16/07 **PARTIALLY IMPLEMENTED**

Offer the 3 top free Linux versions for free pre-installation on all Dell PCs.

Quality free and open source software drastically lowers the cost of new PCs, and helps prevent software piracy. For example OpenOffice.org, the Microsoft Office alternative, can shave hundreds of dollars off the price of a new PC. Cast your vote for OpenOffice and other free software.

Offer easy multi-boot options with Windows Vista, Windows XP, or NO Windows (yes, Linux can entirely replace Windows!)

Offer trade-ins and Linux CDs for older model Dell PCs. Cast your vote for the mini Linux Dell PC and the Universal Education Dell PC, both utilizing free software.

Would you try Linux if it were this easy?

CHOICE is what consumers want on their new PCs, not annoying surprise circus-ware (the typical smattering of confusing 3rd party popup-infested software found on most new Dell PCs). Quality free and open source software is well behaved, and may be legally pre-installed on PCs, and legally shared with friends and family, sharing is encouraged! Cast your vote for consumer CHOICE and public transparency at Dell.


Please take a look at www.dell.com/open for linux options on the Inspiron.

1750 Comments »

Sell Linux PCs Worldwide - not only the United States

Linux, Sales Strategies, Desktops and Laptops submitted by ergo 05/02/07 **PARTIALLY IMPLEMENTED**

Dell has now decided to sell computers with Linux pre-installed. GREAT MOVE! But for the moment, it only concerns the US... Here outside the US, we can't wait to buy a pre-installed Linux Dell PC! Please sell Linux PCs worldwide!


Check out the details on Dell Linux systems worldwide!
505 Comments »

PRECISION M6300 Core2 Duo 6M L2 Cache option for Spain

Sales Strategies, Precision Workstations submitted by olivieri May 2

US M6300 Core 2 Duo T9300 (2.50GHz) 6M L2 Cache option is available Comment »

Ubuntu laptop price for 1525N

Sales Strategies submitted by cpo Apr 25

Similarly equipped laptops - one with MS Vista, and the other with Ubuntu: Inspiron 1525 vs. Inspiron 1525N. The only difference is the wireless card. Please tell me why the Ubuntu version is $110 more. (Canada). I don't want to subsidize the sales of Microsoft machines when buying a machine with open-source software.

pricing done online April 25, 2008
no coupons used.

Inspiron 1525
--------------------------------------
Now $788
Processor:
Intel® Core™ 2 Duo T5550 (1.83GHz/667Mhz FSB/2MB cache)
Operating System:
Genuine Windows Vista™ Home Basic Edition
LCD Panel:
Glossy, widescreen 15.4 inch display (1280x800)
Integrated Webcam:
Integrated 2.0M Pixel Webcam
Memory:
2GB Shared Dual Channel DDR2 at 667MHz
Hard Drive:
250GB SATA Hard Drive (5400RPM)
Video Card:
Intel® Graphics Media Accelerator X3100
Optical Drive:
8X CD/DVD Burner (DVD+/-RW) with double-layer DVD+R write capability
Wireless Networking Cards:
Dell Wireless 1395 802.11g Mini-Card
Bluetooth Option:
Dell Wireless 355 Bluetooth Internal (2.0 + Enhanced Data Rate) Primary Battery:
56Whr Lithium Ion Battery (6 cell)
Sound Card:
High Definition Audio 2.0

Inspiron 1525N
------------------------------------

Starting From $898

Intel® Core™ 2 Duo T5550 (1.83GHz/667Mhz FSB/2MB cache) Operating System:
Ubuntu Linux version 7.10 with DVD Playback
LCD Panel:
Glossy, widescreen 15.4 inch display (1280x800)
Camera:
Integrated 2.0M Pixel Webcam
Memory:
2GB Shared Dual Channel DDR2 at 667MHz
Hard Drive:
250GB SATA Hard Drive (5400RPM)
Video Card:
Intel® Graphics Media Accelerator X3100
Combo or DVD+RW Drive:
8X CD/DVD Burner (DVD+/-RW) with double-layer DVD+R write capability
Network:
Integrated 10/100 Network Card
Wireless Networking Cards:
Intel® 3945 802.11a/g Mini-card
Bluetooth Option:
Dell Wireless 355 Bluetooth Internal (2.0 + Enhanced Data Rate) Battery Options:
56Whr Lithium Ion Battery (6 cell)
Sound Card:
High Definition Audio 2.0 1 Comment »

Give the same options and prices Worldwide

Sales Strategies submitted by hurst Apr 25

Yesterday I configured an Inspiron 1420 in my country's Dell site. It had LESS POWERFULL options (CPU, graphics card, etc), and it was more expensive than an Inspiron 1420 in the US site. $1300 vs. $1800... I know shipment must be included...but $500?????
My only option is to wait for someone to visit the US or buy another brand 3 Comments »

Help Customers to a Better Internet experience - TELL them about UBUNTU!!!

Linux, Sales Strategies, Desktops and Laptops submitted by phubert Apr 21

Dell can HELP its customers have a better Internet experience by openly PROMOTING Ubuntu!

As Mark Shuttleworth, of Canonical, points out:

"...if people think of their daily experience as a sit down on the web, we know that people can have a very compelling experience on Linux.

"In fact, we know it is a better web experience because they can do it without spyware, without viruses."

Mr Shuttleworth said he believed there were about eight to nine million users of Ubuntu worldwide. " ****

http://news.bbc.co.uk/2/hi/technology/7358483.stm 10 Comments »

Sell preinstalled Ubuntu in Norway, Sweden and Denmark

Linux, Sales Strategies, Service and Support submitted by havarn Apr 17

I wish Dell would sell computers with preinstalled Ubuntu in Norway, Sweden and Denmark, so that Nordic customers can enjoy the same kind of freedom and liberty the American Dell customers are enjoying. 2 Comments »

Create a blog describing some features of future products.

Advertising and Marketing, Dell Web Site, Sales Strategies submitted by ccpljat Apr 27

I think you should have a page where you describe some of the product ideas that are soon to be available so that people can see where you are going and what your plans are. You wouldn't have to put full details out, but just some bait. This would probably help your sales. Also, some pre-release pictures of products would be nice. You may already have something like this in place. If you do, then you are ahead of me. 2 Comments »